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Summary of reviewsChateau On The Park - Christchurch, A Doubletree By Hilton, is celebrated for its beautiful and strategic location, nestled near Hagley Park and the Botanical Gardens. Guests appreciate the tranquil ambiance and easy access to the city's central attractions, making it an ideal spot for both relaxation and exploration. Ample free parking and lush surroundings further enhance the experience.
The breakfast offerings are highly acclaimed with a diverse buffet catering to various dietary needs and a pleasant dining setting beside the Rose Garden. Despite a few remarks on pricing, the quality and variety of the breakfast receive consistent praise. The hotel's dining options, including dinner and afternoon tea, also earn favorable reviews for their delicious, well-presented meals and fabulous service, contributing to an enjoyable culinary experience.
Rooms are described as spacious, clean and comfortable with beautiful garden views adding to the serene atmosphere. While there are minor critiques regarding outdated decor and occasional sound insulation issues, the overall comfort and cleanliness of the rooms are major highlights. The well-maintained grounds and high standards of cleanliness throughout the hotel further elevate the guest experience.
The staff at Chateau On The Park receive outstanding commendations for their friendly, helpful and professional service. Many guests note the staff's willingness to go above and beyond, creating a warm and welcoming environment. Special touches like warm cookies on cold nights add to the charm.
Guests' experiences with the wifi are varied with some mentioning good connections and others highlighting difficulties, particularly with Apple devices. The gym, although small, is appreciated for its convenience and the quaint outdoor pool, despite its limited size and occasional closures, offers a pleasant retreat.
Parking facilities are widely praised for their ample availability, security and convenience, significantly enhancing the guest experience. For families, the hotel proves to be an excellent choice with spacious rooms, family-friendly amenities and thoughtful services like gluten-free breakfast options and laundry facilities.
Overall, Chateau On The Park - Christchurch, A Doubletree By Hilton is highly regarded for its serene location, excellent dining, clean and comfortable rooms, outstanding staff and comprehensive amenities, making it a preferred choice for travelers seeking a pleasant and convenient stay in Christchurch. Show more
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Categories
Hotel for Honeymoon
Boasting a beautiful location as well as comfortable and elegantly appointed rooms, this hotel is nothing short of ideal for the most romantic and relaxing honeymoon vacation.
Hotel near Golf Courses
Hotel near Vineyards
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
King RoomEnjoy your stay in this air-conditioned guest room with complimentary toiletries. Catch up on work at the desk and stay connected with WiFi. This room also includes a refrigerator, coffee table, armchair, and in-room safe.
Deluxe King RoomSituated in the Hagley Wing, this air-conditioned deluxe room with boasts partial garden views over the 5-acre gardens. Catch up on work at the desk and stay connected with WiFi. This deluxe room also includes a refrigerator, armchair and in-room safe. Complimentary toiletries are also included.
Deluxe King Room with BalconySituated in the Hagley Wing, this deluxe room with a balcony boasts partial garden views over the 5-acre gardens. Catch up on work at the desk and stay connected with WiFi. This deluxe room also includes a refrigerator, armchair and in-room safe. Complimentary toiletries are also included.
Junior SuiteSeating area, sofa, spa bath, WiFi, refrigerator, work space
This air-conditioned junior suite boasts a separate seating area with sofa, and a soothing spa bath perfect for relaxation at the end of a busy day. Relax on a king-sized bed, keep on top of work at the desk and stay connected with WiFi. This junior suite also includes a refrigerator, armchair and in-room safe. Complimentary toiletries are also included.
Please note that interconnecting rooms are available. Subject to availability.
One-Bedroom King SuiteAdmire beautiful views of the 5-acre gardens from this large 1-bedroom suite, which boasts a separate living room with sofa and a private king bedroom. This suite features a soothing spa bath perfect for relaxation at the end of a busy day. Keep on top of work at the desk and stay connected with WiFi. This suite also includes a refrigerator, armchair and in-room safe. Complimentary toiletries are also included.
Twin RoomEnjoy your stay in this air-conditioned guest room featuring a desk and complimentary WiFi. This room also includes a refrigerator, armchair and in-room safe. Complimentary toiletries are also included.
Deluxe Twin RoomSituated in the Hagley Wing, this air-conditioned deluxe room boasts extra space and partial garden views over the 5-acre gardens. Catch up on work at the desk and stay connected with WiFi. This room also includes a refrigerator, armchair and in-room safe. Complimentary toiletries are also included.
Twin Room with BalconySituated in the Hagley Wing, this air-conditioned deluxe room boasts extra space and partial garden views over the 5-acre gardens. Catch up on work at the desk and stay connected with WiFi. This room also includes a refrigerator, armchair and in-room safe. Complimentary toiletries are also included.
Twin Room - Mobility AccessEnjoy a relaxing stay in this accessible room which features a wheelchair accessible shower and either a balcony or garden access. Catch up on work at the desk and stay connected with WiFi. This air-conditioned twin room also features a refrigerator, coffee table, armchair, and in-room safe. A flat-screen TV, minibar and complimentary toiletries are also included.
Guest Reviews
8.4
Very Good
Location
Located in a picturesque and serene setting, Chateau On The Park - Christchurch, A Doubletree By Hilton boasts an exceptional location, renowned for its proximity to Christchurch's central attractions. Just a stone's throw from the beautiful Hagley Park and Botanical Gardens, the hotel provides a scenic and convenient base for visitors. Guests appreciate the easy access to the city center, which is a pleasant walk across the park. It’s particularly convenient for those traveling to various city destinations, including the airport and local attractions like Riccarton Mall, dining spots and the international Antarctic center.
The location is described as both central and peaceful, providing a tranquil ambiance with the added convenience of being able to reach the bustling areas of Christchurch quickly. The setting is surrounded by lush greenery, offering a calm retreat within the city. Ample free parking, quiet surroundings and pleasant grounds add to the charm, making it an ideal spot for relaxation and accessibility.
Convenience is a key highlight with many essential locations within walking distance or a short drive. This makes it an excellent choice for travelers who wish to explore the city while enjoying the quiet and beauty of the park-like environment. Whether visiting for leisure or attending local events, guests consistently praise the hotel’s strategic and beautiful location.
Breakfast
The breakfast experience at Chateau On The Park - Christchurch, A Doubletree By Hilton is highly praised by many guests. The buffet breakfast offers an impressive variety of options, catering to all dietary needs and preferences with a focus on fresh fruit and homemade bread. Despite a few remarks about it being overpriced or not included with the room, the majority of reviews highlight the excellent quality and richness of the breakfast selection. Guests appreciate the extensive range of choices, including hot and cold dishes and the well-stocked buffet that ensures even during busy times there is ample variety to enjoy.
The staff offers remarkable service with special mentions of helpful and friendly behavior, contributing to a pleasant dining experience. The breakfast venue, often noted for its great setting beside the Rose Garden, adds to the charm. While some found the breakfast to be disappointing compared to previous experiences, the positive feedback overwhelmingly celebrates the delicious and comprehensive options available. Overall, the breakfast at Chateau On The Park is seen by many as a standout feature of the hotel, enhancing the overall stay.
Dinner
Dining at Chateau On The Park - Christchurch, A Doubletree By Hilton consistently receives high marks from guests for its quality and convenience. Numerous reviews highlight the delicious food with many diners remarking on the wonderful dinners and fabulous service received. The restaurant and bar facilities are praised for being of good quality and offering a pleasant atmosphere.
Guests often express satisfaction with the rich breakfast and the variety of meals available with special mentions of the afternoon tea and lunch options. The food is noted to be well-presented and reasonably priced, making it a good value for the experience. Additionally, the restaurant's continuous availability is seen as a significant convenience, especially during adverse weather conditions.
While some found the dinner menu to be somewhat limited and unimaginative, most reviews emphasize the excellence of the meals, from breakfast through dinner, often describing them as amazing and tasty. Special evening meals and themed dining events also added to the positive dining experiences.
Overall, the dining options at Chateau On The Park provide a rich variety of delicious meals and a pleasant, reliable service, ultimately enhancing guests' stays at the hotel.
Rooms
Chateau On The Park - Christchurch, A Doubletree By Hilton, receives commendable feedback for its rooms, often described as spacious, clean and comfortable. Many guests appreciated the quiet atmosphere, ideal for a restful sleep. The hotel rooms maintain a standard of cleanliness, appearing well-presented, tidy and equipped with modern fittings.
Guests frequently mentioned the beautiful and lush surroundings, adding a serene touch to their stay. Several rooms offered lovely garden views or private gardens, enhancing the overall experience. The beds were highlighted for their comfort and there were positive mentions about well-appointed rooms with amenities like balconies and robes in the bathrooms.
Despite these positive attributes, a few reviews pointed out some areas needing improvement, such as outdated decor and occasional issues with room readiness at check-in. Some guests mentioned rooms being impersonal or lacking a homely feel and there were isolated remarks about insufficient sound insulation and the necessity for bathroom upgrades.
Overall, though, the size and comfort of the rooms, coupled with the hotel's tranquil ambiance and beautiful gardens, were major highlights for many guests, making Chateau On The Park a pleasant choice for visitors to Christchurch.
Beds
The beds at Chateau On The Park - Christchurch, A Doubletree By Hilton, consistently receive high praise from guests for their exceptional comfort. Many reviewers highlighted the beds as being very comfortable with terms like comfortable, comfy and super comfy appearing frequently. The beds were also noted for being clean and well-maintained with some guests appreciating the daily bedding changes and the overall general cleanliness.
The accommodations themselves are described as spacious and well-equipped, adding to the overall positive experience. Though a few mentioned the beds being either too hard or stiff, the overwhelming sentiment suggests that the majority of beds are plush, soft and provide an excellent night's sleep. The rooms, often mentioned as large, contribute to the luxurious feeling with both double and twin bed options available to suit different preferences.
Overall, the hotel’s beds seem to be a significant highlight for many visitors, enhancing their stay with comfort and cleanliness.
Cleanliness
Chateau On The Park - Christchurch, A Doubletree By Hilton, consistently impresses guests with its high standards of cleanliness. Many reviews highlight the overall clean and tidy condition of the hotel, describing rooms as spotlessly clean, pristine and very well-maintained. Clean room conditions are a recurring theme with numerous mentions of clean and crisp linens, spotless cleanliness and rooms that are both comfortable and fresh.
Guests appreciate the cleanliness of the common areas and the delightful, well-kept gardens, which add to the pleasant atmosphere of the property. Bathrooms, although received some comments needing a deep clean, are generally described as perfectly clean and tidy. Housekeeping receives praise for maintaining the high standards with rooms consistently cleaned properly, ensuring a pleasant stay.
Despite minor issues such as outdated decor in some rooms and occasional cleanliness lapses, the majority of reviews emphasize a clean, comfortable experience. The availability of shower gels and creams as amenities adds a lovely touch and the hotel grounds are noted to be clean and well cared for. Overall, Chateau On The Park ensures a clean, serene environment for its guests, making it a solid choice for a stay in Christchurch.
Staff
The Chateau On The Park - Christchurch, a Doubletree By Hilton, has received numerous commendations for its outstanding staff. The reviews highlight the consistently friendly, welcoming and helpful demeanor of the team. From reception to room service, guests regularly mention the efficient and pleasant check-in experience, emphasizing the professionalism and friendliness of the reception staff. Many reviews note that the staff were more than willing to go above and beyond, often without needing to be asked, to ensure that guests had an enjoyable stay.
The overall sentiment suggests that the attentiveness of the staff significantly enhanced the guests’ experiences with mentions of particularly helpful individuals such as Patryk and Zoe. The staff's ability to provide thoughtful touches like warm cookies on cold nights and free bottles of wine added to the charm. It’s clear from the feedback that the staff played a crucial role in creating memorable and satisfactory stays with consistent praise for their courteous, polite and accommodating service.
Moreover, the staff's readiness to assist with various needs, from airport taxis to local recommendations, was highly appreciated. Guests repeatedly cite the team as amazing, fantastic and outstanding, often mentioning how they couldn't do enough to make stays even more enjoyable. The overall impression is of a dedicated, hard-working team that significantly contributes to the welcoming atmosphere and high-quality service at the hotel.
Wi-Fi
Guests at Chateau On The Park - Christchurch, A Doubletree By Hilton, have shared varied experiences regarding the hotel's wifi. On the positive side, there are mentions of good wifi connection and reliable internet service. Additionally, members can enjoy free internet and there are also paid wifi options available. Some guests appreciated the working wifi, along with good TV channel options.
However, there have been several concerns as well. Some guests experienced issues with connecting their devices to the wifi with specific difficulties noted for Apple devices. Problems such as the wifi not working initially, slow speeds and ineffective connections were mentioned. Others found the internet service poor and had trouble with the wifi password. Security also appeared to be a concern for some guests. Overall, while some guests had a satisfactory experience with the wifi, others encountered various challenges that impacted their stay.
Gym
The gym at Chateau On The Park - Christchurch, A Doubletree By Hilton evokes a mix of opinions from guests. Many appreciated its convenience, describing the fitness center as good and helpful with nice facilities. Despite its limited equipment and relatively small size, there were positive remarks about the fabulous gym available on site. However, a few guests noted minor inconveniences, such as being woken by someone using the treadmill. Overall, the presence of a gym was well-received and it added value to the stay for those looking to maintain their fitness routines.
Pool
Chateau On The Park - Christchurch, A Doubletree By Hilton, offers a quaint outdoor pool experience that has garnered mixed feedback from guests. While some found the pool to be pleasant and lovely, others noted its smaller-than-expected size and occasional closures. The pool area itself is described as beautiful with a garden setting that creates a soothing ambiance. Despite the charm of the surroundings, several visitors were disappointed by the pool's small size and limited opening hours. Additionally, there were instances where the pool was not accessible, which detracted from the overall experience. Nonetheless, those who did get to use the pool appreciated its calming qualities and found it a nice spot to cool off.
Parking
The parking at Chateau On The Park - Christchurch, A Doubletree By Hilton, receives praise for several key attributes. Guests appreciate the ample availability of parking spaces, which ensures convenience and ease. Multiple mentions highlight the free parking offered, adding to the overall value. The parking areas are described as spacious and clean, contributing to a positive experience. On-site parking is frequently noted with additional street parking available if needed. Reviewers consistently mention the straightforward and simple process of parking, making it a hassle-free aspect of their stay. Overall, the parking facilities meet and often exceed guest expectations with ample, secure and convenient options readily accessible.
Family
Chateau On The Park - Christchurch, A Doubletree By Hilton proves to be an excellent choice for family vacations, garnering praise for its family-friendly amenities and accommodations. Guests repeatedly highlight the suitability of this hotel for a family holiday, noting its spacious rooms equipped with super large and comfortable beds. Families find the setup of rooms, including options with two double beds, ideal for accommodating both adults and children comfortably. The family-oriented atmosphere is further emphasized by thoughtful touches such as clean rooms and laundry facilities for guests, making extended stays more convenient.
The hotel also offers a spa bath and meal services, which add a touch of relaxation and enjoyment to the stay. The presence of gluten-free breakfast options caters well to families with specific dietary needs, ensuring that everyone can enjoy their meals without hassle. Additionally, the hotel is commended for being accessible with reviews noting the ease of travel for family members with mobility issues.
Overall, the combination of welcoming accommodations, practical amenities and family-centric services makes Chateau On The Park an excellent choice for those seeking a relaxed and enjoyable family getaway.
Business
Chateau On The Park - Christchurch, A Doubletree By Hilton is highly recommended for business travelers. The efficient and professional staff, notably Patryk, provide excellent service. The hotel's practical and functional rooms cater well to those on brief business stops or overnight stays. With a well-equipped business center and flexible meeting rooms, it's an ideal venue for business meetings and corporate stays. The front desk is particularly helpful, ensuring a smooth stay for business guests. Despite being a bit basic and tailored specifically for business, it offers everything needed for a productive trip.
Accessible
Chateau On The Park in Christchurch, a Doubletree by Hilton, provides commendable accessibility features for guests with disabilities. The hotel offers accessible rooms and showers, making it easier for guests who rely on wheelchairs to move comfortably. The property features accessible paths throughout and the location itself has easy wheelchair access. Additionally, the park nearby is accessible, enriching the overall stay with outdoor options. The staff were noted for their kindness, which further enhances the welcoming atmosphere.
However, there were some areas identified as challenging for differently-abled guests and there were mentions of occasional issues such as no hot water and lack of luggage assistance. Despite these drawbacks, the overall accessibility of the hotel facilities was well-received.
Outdoor Pool
Chateau On The Park - Christchurch, A Doubletree By Hilton features a notable outdoor pool that guests have found to be a relaxing spot amidst elegant and amazing gardens. The pool area provides a quiet and serene environment, enhanced by the beautiful nature views. While it is a small pool, its garden setting and the additional availability of outdoor pool chairs make it a pleasant place to swim outdoors. Guests have mentioned the pool is heated, further adding comfort during their swim. Despite some comments about the need for renovation, the overall pool experience is positive with the pool area itself being described as very nice and helpful. Occasionally, the pool has been closed for upgrades, showing the hotel's commitment to maintaining and improving the facility.
Honeymoon
Chateau On The Park - Christchurch, A Doubletree By Hilton, stands out as an excellent choice for honeymooners seeking a romantic and memorable getaway. The hotel staff go out of their way to make special occasions unforgettable, offering thoughtful touches such as a complimentary bottle of wine for honeymooners. Guests frequently highlight the comfortable suites, some of which include spa baths that enhance the romantic atmosphere. The lovely and serene setting of the hotel creates the perfect backdrop for a honeymoon. Dinners at the hotel are particularly praised with the exquisite meals and dedicated dinner service adding to the overall romantic experience. Whether celebrating an anniversary or starting a new chapter together, this hotel provides an idyllic retreat for couples.
Romantic
Chateau On The Park - Christchurch, A Doubletree By Hilton is highly regarded for its romantic ambiance, making it an ideal destination for couples. Guests found the hotel exceeded their expectations, particularly noting its romantic atmosphere as perfect for anniversaries and weekend getaways. The setting, enhanced by beautiful gardens and water features, adds to its charm. The hotel's restaurant also received praise for providing a lovely and romantic dining experience. Overall, this venue offers an appealing retreat for those seeking a romantic escape.
Yes, Chateau On The Park - Christchurch, A Doubletree By Hilton has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Chateau On The Park - Christchurch, A Doubletree By Hilton.
No, Chateau On The Park - Christchurch, A Doubletree By Hilton doesn't allow dogs.
Yes, parking facilities are available at Chateau On The Park - Christchurch, A Doubletree By Hilton.
Yes, Chateau On The Park - Christchurch, A Doubletree By Hilton has a gym.