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Summary of reviewsThe Address Citywest, formerly known as Kingswood Hotel, receives high praise from guests for its convenient location, excellent service and overall comfortable experience. Situated just off the N7, the hotel’s proximity to various points of interest, such as Grangecastle Business Park and Dublin Zoo, appeals to both business and leisure travelers. The location is particularly appreciated by those with cars due to the secure and free underground parking, while the LUAS line offers an accessible public transport option.
Guests frequently commend the hotel's cleanliness, comfort and stylish, modern interiors following recent refurbishments. Rooms are described as spacious and well-furnished, contributing to a positive and restful stay. Although a few noted minor issues like narrow baths and slight motorway noise, the general sentiment is overwhelmingly positive.
The breakfast at The Address Citywest is highly favored for its variety and quality with the cooked breakfast often being a standout feature. The Parlour, where breakfast is served, adds to the pleasant dining experience with its beautiful ambiance and friendly staff. While some guests suggested a more comprehensive selection, the overall feedback remains enthusiastic.
Dinner at the hotel's restaurant is also praised for its delicious and high-quality food with a lovely ambiance further enhanced by friendly and competent staff. Although service speed was occasionally mentioned as an area for improvement, the overall dining experience is considered delightful.
The exceptional staff at The Address Citywest are a critical component of its positive reviews. Guests consistently highlight the team’s politeness, friendliness and efficiency, often noting specific staff members who contributed significantly to their stay. Service from check-in to departure is described as warm and welcoming, greatly enhancing the overall experience.
Cleanliness across the property is another significant factor in the hotel's favor. From spotless rooms to well-maintained public areas, guests appreciate the modern aesthetic and the meticulous care evident throughout the hotel.
The Address Citywest’s parking facilities add to its appeal, offering easy access, ample space and a secure environment for guests’ vehicles.
Although feedback on the beds is mixed with some finding them very comfortable and others noting issues such as hardness or size, the majority of guests report a good night’s sleep within the decently sized and well-equipped rooms.
Overall, The Address Citywest excels in offering a sought-after location, exceptional service and comfortable, clean accommodations, making it a reliable choice for a variety of travelers. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Double or Twin RoomThis room features a TV, tea and coffee making facilities and an en suite bathroom.
Club Double RoomThis room offers tea/coffee making facilities, high-speed WiFi, bathrobe, slippers, hairdryer, ironing facilities and a flat-screen TV. The en suite bathroom has a power shower and a bathtub.
Early check-in and late check-out is subject to availability and by prior arrangement.
Club Double or Twin RoomThis room offers tea/coffee making facilities, high-speed WiFi, bathrobe, slippers, hairdryer, ironing facilities and a flat-screen TV. The en suite bathroom has a power shower and a bathtub.
Early check-in and late check-out is subject to availability and by prior arrangement.
Family RoomThe unit offers 3 beds.
Guest Reviews
7.8
Good
Location
The Address Citywest, formerly known as Kingswood Hotel, offers a highly convenient location praised by guests for its proximity to various points of interest. Its prime spot just off the N7 makes it particularly accessible, making it an excellent choice for business travelers, especially those visiting Grangecastle Business Park or having appointments nearby. The hotel is also well-positioned for leisure activities, being close enough for easy access to Dublin's city center and attractions such as the Wild Lights at Dublin Zoo.
Many reviews highlight the hotel's convenience for those with cars, noting that the location is close to the motorway and there's secure, free underground parking available. For those preferring public transport, the LUAS line is about a 15-minute walk away, offering an additional transport option.
Guests frequently commend the cleanliness and comfort of the hotel, along with the friendly and efficient staff, which enhances the overall experience. The combination of a good location, quiet environment and quality service makes The Address Citywest a favored choice for both short stays and day trips around the area.
Breakfast
The breakfast at The Address Citywest has garnered significant praise from guests. Many reviews highlight the fantastic and excellent quality of the breakfast offerings. Guests appreciate the ample choice and variety available with some noting that the buffet had plenty to choose from and that the setup was enjoyable. The cooked breakfast, particularly, received mentions for being delicious with several guests labeling it as first-class and a standout feature of their stay.
Moreover, the breakfast experience is enhanced by the friendly and helpful staff in the restaurant. The space where breakfast is served, The Parlour, also receives commendations for its beauty, adding to the pleasant atmosphere.
While the overall feedback is predominantly positive, a few guests noted areas for improvement. Some felt that the selection could be more comprehensive and that certain foods were dry from sitting out too long. Despite these minor critiques, the general consensus remains that the breakfast is good, enjoyable and a highlight for many during their stay at the hotel.
Dinner
The Address Citywest, formerly known as Kingswood Hotel, consistently makes a positive impression with its dining experience. Guests frequently praise the restaurant for its delicious, fantastic and very good food. Reviews highlight great, tasty meals both in the Cookhouse and the on-site restaurant, emphasizing the high quality of the culinary offerings. Additionally, the restaurant's ambiance is often described as lovely with friendly and competent staff enhancing the overall dining experience. However, despite the excellent food, some guests have noted that the service can be slow and disjointed at times and the restaurant closes quite early. Overall, the combination of great food and a hospitable atmosphere makes dining at The Address Citywest a delightful experience for many patrons.
Rooms
The Address Citywest offers rooms that are consistently praised for their cleanliness and comfort. Guests frequently highlight the spaciousness of the accommodations, noting that there is plenty of room to move around. The interiors are well-furnished and modern with recent refurbishments evident in the stylish and nicely decorated rooms. Amenities such as irons and ironing boards add to the convenience.
The beds are described as very comfortable, ensuring a good night's sleep. While some guests mention minor issues like the narrow bath and slight noise from the motorway, these are generally overshadowed by the overall positive experience. The rooms are spotless with many guests emphasizing the high standard of cleanliness maintained throughout their stay.
For those needing to stay close to work locations, the hotel's proximity is a significant advantage. Families might find the family rooms a bit tight, but the club room on the second floor receives specific praise for its beautiful decoration.
Overall, The Address Citywest delivers comfortable and clean accommodations with modern decor, making it a dependable choice for travelers.
Beds
The Address Citywest, formerly known as Kingswood Hotel, has a mix of feedback regarding its beds. While numerous guests praise the beds for being very comfortable and even highlight the large and comfy mattresses that ensure a fabulous sleep and great value overall, not all experiences are as favorable. Some guests found their beds to be very hard, small or even noted issues such as mattresses that were sunk in the middle. Additionally, the comfort of the pillows and room ventilation received critical remarks from some visitors. Despite these mixed reviews, the decent-sized rooms, friendly staff and overall lovely hotel ambiance seem to make it a place worth considering for a visit.
Cleanliness
The Address Citywest, formerly Kingswood Hotel, stands out for its impressive cleanliness and comfortable decor. Guests frequently highlight the spotless and very clean conditions of the rooms and public areas. Many appreciate the hotel's modern aesthetic and fantastic decoration throughout the property. The overall cleanliness receives high praise with several reviews noting that the hotel is well-maintained and appears well-cared for.
Friendly and efficient staff add to the positive experience, often mentioned alongside the hotel's cleanliness. Though some minor issues like a lack of mini fridge or occasional missed spots in deep cleaning were noted, they were overshadowed by the overwhelmingly positive feedback about the tidy and quiet environment. Cleanliness combined with good furnishings and excellent staff hospitality make The Address Citywest a commendable choice for travelers prioritizing a clean and comfortable stay.
Staff
The Address Citywest, formerly known as Kingswood Hotel, receives high praise for its exceptional staff. Guests consistently highlight the politeness, friendliness and efficiency of the team. Many mention specific staff members, like Eoin, who was noted for his remarkable service and amicable nature.
From the initial check-in to the overall stay, the staff at The Address Citywest make a considerable impact. Guests describe their interactions as warm and welcoming with several pointing out excellent customer service from the reception team. The attentiveness and professionalism of the staff contribute significantly to the positive experience, making guests feel valued and well-cared-for.
Families staying at the hotel were especially pleased with how the staff engaged with children, while groups found the service accommodating and responsive to their needs. There were few instances where management's response was less than ideal and some pointed out that the staff numbers could be increased.
Overall, the staff at The Address Citywest consistently deliver a friendly, helpful and professional service with many guests considering them the highlight of their stay.
Parking
The Address Citywest hotel offers a variety of convenient and secure parking options for its guests. Located on the premises, guests will find an underground carpark that is both private and well-protected. This spacious parking area is not only free but also safe, providing a reliable option for those traveling by car. Despite the need to initially park outside for check-in, the system is efficient and ensures secure parking throughout the stay. Overall, the parking facilities contribute to the hotel’s appeal with easy access and ample space making for a stress-free experience.
No, The Address Citywest doesn't have any pool.
No, a spa isn't available at The Address Citywest.
No, The Address Citywest doesn't allow dogs.
Yes, parking facilities are available at The Address Citywest.