Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG
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Summary of reviewsThe Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG, is widely praised for its strategic location. Ideal for travelers with consular appointments, it is conveniently situated near the U.S. Consulate, major intersections, the airport and Misiones Square shopping center. This central and safe location makes it perfect for business and leisure stays, bolstered by the proximity to a variety of restaurants, clinics and stores. The friendly and efficient staff further enhance the experience, making it a highly recommended choice.
Guests generally have positive feedback about the rooms, highlighting their cleanliness, comfort and spaciousness. Modern and visually appealing decor, coupled with comfortable beds and pillows, contribute to an overall restful experience. While some guests encountered minor maintenance and cleanliness issues, these are relatively isolated incidents.
Cleanliness throughout the hotel is commendable with terms like "super clean" frequently used by guests. The beds and common areas are typically well-maintained, despite occasional lapses in cleaning efficiency. Housekeeping staff are often praised for their attentiveness and friendliness.
The staff's courtesy and socio-friendly nature are significant positives. Most team members, including drivers, housekeeping and kitchen staff, receive high marks for their service. Individual mentions of exemplary housekeeping staff, like Mrs. Olga, reinforce the positive interactions. However, the front office staff has mixed reviews with some guests encountering unprofessional behavior.
The breakfast offerings receive mixed feedback. Many guests enjoy the traditional Mexican fare and commend the quality and taste. However, repetitive menus and limited options, especially in sweet items and fruits, are points of contention. Some guests have expressed dissatisfaction with eating breakfast in their rooms due to a lack of a designated dining area.
The availability of free WiFi and parking adds to the convenience for guests. The WiFi is generally praised for its coverage, although some guests find it weak in rooms. The parking lot, while free, is noted to be small and busy, especially on weekends.
The gym and pool elicit mixed reviews. The gym is appreciated for its cleanliness and availability, though some equipment occasionally malfunctions. The pool, while a nice addition, is often reported as too cold and sometimes not well-maintained.
Despite these minor drawbacks, the general consensus is that the Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones provides a good value for money. Its combination of excellent location, comfortable accommodations and friendly staff make it a strong choice for both business and leisure travelers visiting Ciudad Juarez.
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Guests generally have positive feedback about the rooms, highlighting their cleanliness, comfort and spaciousness. Modern and visually appealing decor, coupled with comfortable beds and pillows, contribute to an overall restful experience. While some guests encountered minor maintenance and cleanliness issues, these are relatively isolated incidents.
Cleanliness throughout the hotel is commendable with terms like "super clean" frequently used by guests. The beds and common areas are typically well-maintained, despite occasional lapses in cleaning efficiency. Housekeeping staff are often praised for their attentiveness and friendliness.
The staff's courtesy and socio-friendly nature are significant positives. Most team members, including drivers, housekeeping and kitchen staff, receive high marks for their service. Individual mentions of exemplary housekeeping staff, like Mrs. Olga, reinforce the positive interactions. However, the front office staff has mixed reviews with some guests encountering unprofessional behavior.
The breakfast offerings receive mixed feedback. Many guests enjoy the traditional Mexican fare and commend the quality and taste. However, repetitive menus and limited options, especially in sweet items and fruits, are points of contention. Some guests have expressed dissatisfaction with eating breakfast in their rooms due to a lack of a designated dining area.
The availability of free WiFi and parking adds to the convenience for guests. The WiFi is generally praised for its coverage, although some guests find it weak in rooms. The parking lot, while free, is noted to be small and busy, especially on weekends.
The gym and pool elicit mixed reviews. The gym is appreciated for its cleanliness and availability, though some equipment occasionally malfunctions. The pool, while a nice addition, is often reported as too cold and sometimes not well-maintained.
Despite these minor drawbacks, the general consensus is that the Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones provides a good value for money. Its combination of excellent location, comfortable accommodations and friendly staff make it a strong choice for both business and leisure travelers visiting Ciudad Juarez.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
For travelers seeking convenience and comfort in Ciudad Juarez, the Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones offers an excellent location suited for various needs, especially for consular processes. Situated very close to the U.S. Consulate and within walking distance, it is an ideal spot for those with appointments. Guests appreciate the central location that provides easy access to the airport, major intersections and a nearby shopping center, Misiones Square, making it a practical choice for both business and leisure stays.
The hotel is located in a quiet, safe area, ensuring a peaceful stay. Visitors have noted the proximity to a variety of restaurants, the local mall and key services like clinics and stores, enhancing the convenience factor. The staff's friendliness and efficient service further complement the strategic location, making it a highly recommended choice for anyone visiting for consular appointments or enjoying a short stay in the city.
Guests at the Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG, have mixed feelings about the breakfast offerings. On the positive side, many guests enjoyed the taste and quality of the breakfast, often describing it as delicious, fresh and traditional Mexican fare. The breakfast buffet earned praise for its variety and the friendly service provided by the kitchen staff.
However, several guests pointed out areas for improvement. Many reviews mention the lack of variety with the same items served daily and some found the options to be limited or repetitive. There were specific complaints about the absence of sweet breakfast items like toast or pancakes, limited fruit options and instances where breakfast food was cold or served in small portions. Additionally, guests noted inconveniences such as having to eat breakfast in their rooms due to a lack of designated dining space with some describing the experience as tiresome or less-than-satisfactory.
Overall, while the breakfast at this hotel has received considerable praise for taste and quality, there is a clear call for a more varied and expansive menu to enhance the dining experience for all guests.
The Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG, primarily receives positive feedback regarding its rooms from guests. The majority of reviews highlight that the rooms are clean, comfortable and spacious. Several guests noted the comfort of the beds and pillows, adding to an overall restful stay. Many rooms are described as newly renovated, modern and visually appealing with some featuring additional seating areas for extra comfort.
Despite these generally favorable comments, some guests experienced issues such as a strange smell in the room, malfunctioning air conditioning, broken curtains and stained sheets. A few reviews mention that the rooms need some updates, particularly in terms of furniture and other minor details. There were also reports of rooms being dirty upon arrival, which seemed to be isolated incidents.
On the whole, the hotel rooms are spacious, modern and offer a high level of comfort, making them a great option for visitors to CD. Juarez, especially those who value cleanliness and comfort. However, there are occasional maintenance and cleanliness issues that the hotel could address to ensure a consistently pleasant experience for all guests.
When it comes to the sleeping experience at Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones, guests repeatedly highlight the comfort of the beds and pillows. Most reviews describe the beds as very comfortable, some even going as far as calling them super comfortable and delicious. The softness of the comforters and pillows also receives praise, adding to the overall cozy sleep environment. Cleanliness is another positive aspect with mentions of clean and comfortable bedding. Guests appreciate the spaciousness of the beds and many note they had restful sleep. However, there were sporadic mentions of discomfort with a few finding the beds hard and encountering occasional cleanliness issues like hair on the beds. Despite these minor issues, the general consensus leans heavily towards an enjoyable and restful night’s sleep.
Despite a mixture of opinions regarding the cleanliness at the Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones, there are several recurring positive notes about the condition of the hotel. Many guests found the beds and pillows to be clean and comfortable, enjoying the overall hygienic nature of the rooms and common areas. Some reviews specifically highlighted the spaciousness and comfort of the rooms, as well as the attentive and friendly nature of the housekeeping staff. The hotel's cleanliness was generally commended with terms such as clean, super clean and spotless frequently mentioned.
However, not all feedback was entirely positive. Numerous guests mentioned issues with cleaning efficiency and thoroughness, pointing out specific problems like dirt on the floors, hairs in various places and stained sheets. Some noted unpleasant smells in the rooms or the carpets not being well-vacuumed. While some found the cleaning standards satisfactory, others felt it left much to be desired and suggested an improvement in daily maintenance.
Overall, while the hotel manages to maintain a good level of cleanliness in common areas and some guest rooms, consistency in cleaning standards remains an area for improvement.
At the Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG, guests frequently commend the staff for their friendliness and welcoming demeanor. Reviewers highlight the high level of attentiveness and efficiency from most team members, including drivers and housekeeping staff. Special praise often goes to the kitchen team for their courteous service during breakfast, providing hot meals in easy-to-carry containers.
Housekeeping receives particular accolades for their excellent service with individual mentions of staff members like Mrs. Olga. The front office staff, however, presents a mixed experience; while many are described as very friendly and helpful, some guests have encountered unprofessional behavior and slow service.
Overall, the staff's courteousness and socio-friendly nature stand out as significant positives, contributing to a pleasant stay despite occasional lapses at the reception. Whether it’s the attentive employees handling luggage or the formal yet empathetic reception staff, the general consensus paints a picture of competent and friendly service throughout the hotel.
Guests staying at Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG, generally found the WiFi to be a highlight during their stay with many referring to the internet service as good, great and having very good coverage throughout the hotel. The hotel also provides complimentary amenities such as free parking and WiFi, which adds to the convenience for guests. However, there are consistent mentions of the WiFi being weak in the rooms, making it challenging for some to connect devices such as video game consoles. Despite these specific connectivity issues within the rooms, the overall experience with the WiFi network at the hotel remains positive.
The gym at Holiday Inn Express Hotel & Suites Ciudad Juarez - Las Misiones has elicited mixed feedback from guests. Many appreciate the presence and availability of the gym, noting it is clean, well-maintained and well-equipped. Some found the fitness area to be small but adequate for their exercising needs. However, there were several mentions of equipment, such as treadmills and stationary bikes, not being in working condition, which led to disappointment for guests who specifically chose the hotel for the gym. Despite the occasional issues with maintenance and unexpected closures, overall impressions of the gym are positive, particularly highlighting its cleanliness and the convenience of the reservable access.
The Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones offers a pool that tends to garner mixed reviews. On the bright side, guests appreciated that the pool is a nice addition and is available for use, contributing positively to the hotel’s amenities. However, many reviews indicated that the pool's water was often very cold, as it is not heated, making it uncomfortable for swimming, especially for children. Cleanliness of the pool was a recurring concern; multiple guests noted that it was frequently dirty and sometimes even contained food debris. Additionally, the pool was occasionally out of service or under maintenance, limiting access for some visitors. Despite these issues, when operational, the pool is perceived as a decent amenity that complements the overall experience at the hotel.
Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones offers convenient parking options for guests. The hotel provides free parking and access is facilitated through a parking gate that can be operated with a room key. However, guests have mentioned that the parking lot is small and can become particularly busy on weekends, making parking spots highly sought after. Although parking is available, it is limited and there's a noted need for shaded spots to protect vehicles from the elements.
Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG provides a service level comparable to many four-star establishments. The hotel's location is highly praised, earning five stars for its proximity to a variety of dining options, including BWW, Pancake Paradise, Denny's, Wendy's and Starbucks. Guests find the hotel to be good value for money and acknowledge that the price is acceptable. However, some reviews suggest there is room for improvement to fully meet the expectations of a four-star experience. While the overall value is deemed good for its price, a few guests have noted that the service standards and check-in process require attention.
The Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG, offers a range of facilities that cater well to business travelers. The establishment provides adequate business facilities, making it ideal for business visits and meetings. Business guests can appreciate the support available and the amenities geared towards business needs. For those in town for consular procedures, the location proves excellent for consular appointments.
However, potential guests should be aware that the hotel is undergoing renovations, which include construction on the 2nd floor and areas assigned to remodeling. This has not been consistently communicated to guests beforehand. Additionally, the gym was not available during some stays, which might be a concern for those seeking fitness options. While the ongoing remodeling and unavailable gym might impact the experience, the core business amenities remain functional and suitable for business stays.
The Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones features an outdoor pool for guests to enjoy. It is described as small but nice, offering a refreshing spot for a dip. Nonetheless, the pool's cleanliness and temperature seem to be areas needing improvement with several mentions of it being dirty and freezing cold. Guests should be aware that the pool is sometimes closed, notably due to maintenance or COVID-19 restrictions. Despite these issues, the hotel compensates in other areas, such as providing a pass and shuttle to a nearby gym and offering a variety of breakfast dishes to start the day.
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Location
The hotel is located in a quiet, safe area, ensuring a peaceful stay. Visitors have noted the proximity to a variety of restaurants, the local mall and key services like clinics and stores, enhancing the convenience factor. The staff's friendliness and efficient service further complement the strategic location, making it a highly recommended choice for anyone visiting for consular appointments or enjoying a short stay in the city.
Breakfast
However, several guests pointed out areas for improvement. Many reviews mention the lack of variety with the same items served daily and some found the options to be limited or repetitive. There were specific complaints about the absence of sweet breakfast items like toast or pancakes, limited fruit options and instances where breakfast food was cold or served in small portions. Additionally, guests noted inconveniences such as having to eat breakfast in their rooms due to a lack of designated dining space with some describing the experience as tiresome or less-than-satisfactory.
Overall, while the breakfast at this hotel has received considerable praise for taste and quality, there is a clear call for a more varied and expansive menu to enhance the dining experience for all guests.
Rooms
Despite these generally favorable comments, some guests experienced issues such as a strange smell in the room, malfunctioning air conditioning, broken curtains and stained sheets. A few reviews mention that the rooms need some updates, particularly in terms of furniture and other minor details. There were also reports of rooms being dirty upon arrival, which seemed to be isolated incidents.
On the whole, the hotel rooms are spacious, modern and offer a high level of comfort, making them a great option for visitors to CD. Juarez, especially those who value cleanliness and comfort. However, there are occasional maintenance and cleanliness issues that the hotel could address to ensure a consistently pleasant experience for all guests.
Beds
Cleanliness
However, not all feedback was entirely positive. Numerous guests mentioned issues with cleaning efficiency and thoroughness, pointing out specific problems like dirt on the floors, hairs in various places and stained sheets. Some noted unpleasant smells in the rooms or the carpets not being well-vacuumed. While some found the cleaning standards satisfactory, others felt it left much to be desired and suggested an improvement in daily maintenance.
Overall, while the hotel manages to maintain a good level of cleanliness in common areas and some guest rooms, consistency in cleaning standards remains an area for improvement.
Staff
Housekeeping receives particular accolades for their excellent service with individual mentions of staff members like Mrs. Olga. The front office staff, however, presents a mixed experience; while many are described as very friendly and helpful, some guests have encountered unprofessional behavior and slow service.
Overall, the staff's courteousness and socio-friendly nature stand out as significant positives, contributing to a pleasant stay despite occasional lapses at the reception. Whether it’s the attentive employees handling luggage or the formal yet empathetic reception staff, the general consensus paints a picture of competent and friendly service throughout the hotel.
Wi-Fi
Gym
Pool
Parking
4 Star
Business
However, potential guests should be aware that the hotel is undergoing renovations, which include construction on the 2nd floor and areas assigned to remodeling. This has not been consistently communicated to guests beforehand. Additionally, the gym was not available during some stays, which might be a concern for those seeking fitness options. While the ongoing remodeling and unavailable gym might impact the experience, the core business amenities remain functional and suitable for business stays.
Outdoor Pool
Yes, Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG.
No, Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG.
Yes, Holiday Inn Express Hotel & Suites CD. Juarez - Las Misiones by IHG has a gym.
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