NH Coimbra Dona Ines
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Summary of reviewsNH Coimbra Dona Ines offers a convenient and practical location within walking distance of Coimbra’s city center and close to key transport hubs, despite the immediate surroundings feeling less vibrant at times. The hotel's proximity to attractions, amenities and easy highway access adds to its appeal for both business travelers and tourists seeking a quieter environment while staying near the city's main sites.
The breakfast experience at NH Coimbra Dona Ines is frequently praised for its variety, quality and the accommodating nature of its offerings, catering to dietary needs including gluten-free and lactose-free options. The breakfast room with its spacious and well-decorated ambiance and views of the pool, enhances the dining experience. Even though there are occasional mentions of overcrowding or the need for more variety, overall, the breakfast exceeds guests' expectations.
Dining at the hotel's restaurant continues to receive commendations for its diverse menu, excellent food quality and welcoming atmosphere. The staff’s friendliness and efficiency are notable, especially when accommodating families. Despite some minor criticisms regarding service speed and menu limitations, the dining experience is predominantly positive.
The rooms at NH Coimbra Dona Ines are well-regarded for their spaciousness and comfort with clean and modern interiors, comfortable beds and impressive river views. Minor issues such as soundproofing, room climate control and occasional dated decor are noted but do not overshadow the general satisfaction with the accommodations.
Cleanliness is a standout aspect with the hotel maintaining high standards of hygiene throughout the property. Guests appreciate the thorough and efficient housekeeping and additional measures taken to ensure a safe environment.
The staff’s friendliness, professionalism and attentiveness significantly enhance the guest experience. Staff at all levels, particularly at reception, receive high praise for their welcoming demeanor and dedication to making guests' stays enjoyable and comfortable.
WiFi service at NH Coimbra Dona Ines is generally reliable with strong connectivity across the property, satisfactory for business and leisure use. Although some guests experience inconsistent performance in certain rooms, the overall satisfaction is high.
Spa services receive mixed reviews with guests enjoying the facilities and massages, albeit sometimes finding the services expensive and the spa area small. The need for prior booking and occasional closure times are additional points of contention.
The gym, though small, is functional and adequately equipped for a basic workout. Guests appreciate the availability and cleanliness of the fitness amenities, though there are some mentions of equipment maintenance issues.
The outdoor pool is a highlight for many, praised for its cleanliness and pleasant atmosphere. Despite occasional overcrowding and maintenance concerns, guests find the pool area inviting and refreshing, although more shaded seating could improve the experience.
Parking facilities are conveniently located and secure with both free and underground options available, making it hassle-free for guests.
Overall, NH Coimbra Dona Ines offers a well-rounded experience with its combination of comfortable accommodations, high-quality dining, attentive staff and convenient facilities, making it a highly recommended choice for visitors to Coimbra.
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The breakfast experience at NH Coimbra Dona Ines is frequently praised for its variety, quality and the accommodating nature of its offerings, catering to dietary needs including gluten-free and lactose-free options. The breakfast room with its spacious and well-decorated ambiance and views of the pool, enhances the dining experience. Even though there are occasional mentions of overcrowding or the need for more variety, overall, the breakfast exceeds guests' expectations.
Dining at the hotel's restaurant continues to receive commendations for its diverse menu, excellent food quality and welcoming atmosphere. The staff’s friendliness and efficiency are notable, especially when accommodating families. Despite some minor criticisms regarding service speed and menu limitations, the dining experience is predominantly positive.
The rooms at NH Coimbra Dona Ines are well-regarded for their spaciousness and comfort with clean and modern interiors, comfortable beds and impressive river views. Minor issues such as soundproofing, room climate control and occasional dated decor are noted but do not overshadow the general satisfaction with the accommodations.
Cleanliness is a standout aspect with the hotel maintaining high standards of hygiene throughout the property. Guests appreciate the thorough and efficient housekeeping and additional measures taken to ensure a safe environment.
The staff’s friendliness, professionalism and attentiveness significantly enhance the guest experience. Staff at all levels, particularly at reception, receive high praise for their welcoming demeanor and dedication to making guests' stays enjoyable and comfortable.
WiFi service at NH Coimbra Dona Ines is generally reliable with strong connectivity across the property, satisfactory for business and leisure use. Although some guests experience inconsistent performance in certain rooms, the overall satisfaction is high.
Spa services receive mixed reviews with guests enjoying the facilities and massages, albeit sometimes finding the services expensive and the spa area small. The need for prior booking and occasional closure times are additional points of contention.
The gym, though small, is functional and adequately equipped for a basic workout. Guests appreciate the availability and cleanliness of the fitness amenities, though there are some mentions of equipment maintenance issues.
The outdoor pool is a highlight for many, praised for its cleanliness and pleasant atmosphere. Despite occasional overcrowding and maintenance concerns, guests find the pool area inviting and refreshing, although more shaded seating could improve the experience.
Parking facilities are conveniently located and secure with both free and underground options available, making it hassle-free for guests.
Overall, NH Coimbra Dona Ines offers a well-rounded experience with its combination of comfortable accommodations, high-quality dining, attentive staff and convenient facilities, making it a highly recommended choice for visitors to Coimbra.
Hotel Taking Steps Towards Sustainability
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Hotel with Tennis Courts
Number of all tennis courts 1
Number of indoor/covered tennis courts 0
Number of lighted tennis courts 1
Show more...4-Star Hotel
Hotel with Outdoor Pool
About NH Coimbra Dona Ines
License: 7006/RNET
Guest Reviews
Location
The immediate surroundings are described as more subdued with some guests noting the area doesn't always feel vibrant or safe, especially at night. Despite this, the proximity to key city attractions and amenities like supermarkets, restaurants and cafes is appreciated. Easy access to the highway and convenient parking options also add to its appeal.
Overall, the hotel’s location is practical for both business travelers and tourists, offering a balance of accessibility and a somewhat quieter environment compared to the bustling city center. While it’s not centrally located, its short walking distance to the main attractions makes it a solid choice for visitors who prefer a bit of tranquility without being too far from the action.
Breakfast
A recurring theme across the reviews is the quality and taste of the breakfast items, from freshly squeezed juices to regional specialties and freshly prepared dishes like eggs upon request. The breakfast room itself has been described as spacious and well-decorated with views of the pool adding to the pleasant dining experience. Additionally, the staff's attentiveness and the consistent replenishment of food were appreciated by many.
However, there were a few suggestions for improvement. Some guests mentioned that breakfast could benefit from even more variety, particularly in terms of pastries, bread and local Portuguese specialties. A few noted the occasional overcrowding and understaffing, leading to longer wait times and a less optimal service during peak times. Despite these minor points, the general consensus is that breakfast at NH Coimbra Dona Ines is a noteworthy aspect of the stay, often exceeding expectations with its high quality and wide range of options.
Dinner
Service at the restaurant also garners positive feedback with many guests appreciating the staff's friendliness and efficiency, especially in accommodating families with children. The ambiance of the hotel's bar and restaurant is generally well-regarded, contributing to an overall pleasant dining atmosphere. The dinner service, which includes à la carte options, is noted for its excellent menu and well-prepared dishes, making for an enjoyable evening meal.
While there are occasional criticisms regarding slow service and limited menu options, the majority of reviews reflect a high level of satisfaction with the restaurant's offerings. Complaints about the quality of specific dishes or the speed of service are rare and seem to be exceptions rather than the norm.
Overall, the dining experience at NH Coimbra Dona Ines is characterized by good food, attentive service and a comfortable, contemporary setting, making it an appealing choice for guests.
Rooms
Several reviews emphasize the comfort offered by the rooms, highlighting features such as modern decor, functional amenities and well-equipped bathrooms. The impressive river views from the rooms add an extra layer of appeal and relaxation. Guests have also pointed out the quality of the provided amenities, such as excellent bathroom accessories and the presence of bathrobes often found in higher-end hotels.
While the majority of feedback is positive, there are occasional mentions of minor issues, such as poor soundproofing, rooms in need of renovation and issues with room climate control, including windows that could not be properly opened or closed. Some rooms have dated decor and there are mentions of insufficient lighting in certain areas.
Despite these drawbacks, the overall consensus is that the rooms at NH Coimbra Dona Ines provide a comfortable, clean and spacious environment for a satisfying stay. The excellent location and beautiful views contribute to a highly recommended experience for visitors.
Beds
Guests also appreciated the superior bedding, mentioning soft sheets, top-quality bedding and good bed linens. Many reviews mentioned that the bed pillows were exceptionally comfortable. Some guests did note specific issues such as pillows being uncomfortable or each side of the bed having a dip, but these were relatively rare in comparison to the positive feedback.
Additionally, rooms were noted to be equipped with large and comfortable beds, often described with terms like huge bed and big bed. This level of detail suggests that the hotel pays close attention to providing excellent bed quality, ensuring guests enjoy a restful night.
In summary, NH Coimbra Dona Ines excels in offering comfortable and high-quality beds, ensuring guests can expect a pleasant and restful stay. While minor issues were mentioned, they do not overshadow the overwhelming positive sentiment regarding the bed comfort.
Cleanliness
The hotel's attention to hygiene extends beyond just cleaning; various measures such as disinfecting rooms and providing hand sanitizer in multiple locations reflect their commitment to maintaining a safe environment for guests. The facilities, including common areas and accommodations, are kept in top condition and are noted for their cleanliness and comfort.
Although some reviews pointed out occasional lapses, like dusty corners or dated interiors, the overwhelming sentiment is one of satisfaction with the hotel's pristine conditions. The NH Coimbra Dona Ines combines excellent sanitation with comfortable accommodations, making it an appealing option for visitors seeking a clean and organized stay.
Staff
Wi-Fi
Spa
While the spa facilities have been praised as excellent and accessible, some visitors were disappointed to find the spa closed on Sunday afternoons and Mondays. Additionally, the spa's operation depends on prior booking, which can be an inconvenience for spontaneous visits. A few patrons also reported issues such as the sauna being turned off despite prior notice and the whirlpool bathtub needing maintenance.
Overall, the spa is seen as a good addition to the hotel with helpful and constantly available staff enhancing the experience. However, the consistent feedback suggests room for improvement, particularly regarding availability and maintenance.
Gym
The gym itself is generally described as small but functional with sufficient equipment for a basic workout. Some praise the gym for being well-equipped and clean, while others find it less impressive and lacking in variety with specific mentions of non-working treadmills. Despite some negative aspects, most guests appreciate the gym facilities as decent and adequate for a short stay.
Overall, the gym at NH Coimbra Dona Ines provides essential fitness amenities in a clean environment, albeit with some limitations in equipment and upkeep.
Pool
The pool is highlighted as a significant asset of the hotel, offering a relaxing and enjoyable experience for guests. However, there are recurrent comments about the pool's size with many noting that it can feel small and crowded, particularly during peak times. There are often not enough lounge chairs and sunbeds to accommodate all guests and the limited shade can be a drawback.
An impeccably maintained pool is a great asset, yet there have been mentions of pigeons bathing in the pool, which some guests found unhygienic. Despite these minor drawbacks, the pool is often described as nice, inviting and great for swimming. The surrounding area is comfortable and features pleasant seating areas, though some feel it lacks adequate shade.
The hotel's amenities, including the pool, spa, gym and tennis court, are well-received and contribute to a good stay experience, especially for families. Drinks being served poolside in groups add to the convivial atmosphere. Overall, the outdoor pool at NH Coimbra Dona Ines is a highlight for many guests, offering a refreshing retreat within the urban setting of the hotel.
Tennis
Parking
While the convenience of the onsite parking, including covered and private options, is frequently highlighted, some reviews mention that the parking spaces can be limited and the entrance is slightly narrow. Guests have noted that parking can be somewhat tricky, particularly due to ongoing construction and the occasional need to park on the street.
The cost of parking is a point of contention with some guests finding the €10 per night fee to be somewhat steep for the hotel's standard. Nevertheless, options like affordable private indoor parking at €7 per night provide some balance. Additionally, the secure and spacious parking facilities contribute to an overall positive experience for most visitors.
Family
Families find the environment to be very friendly, creating a welcoming atmosphere that is both cozy and convenient. Despite some reviews noting the lack of a dedicated children's pool and concerns about safety with certain window designs, the overall sentiment is positive. The hotel provides good facilities for family stays and the play area for kids is well-received, making it a good choice for those traveling with young ones.
In addition to being family-friendly, NH Coimbra Dona Ines is also pet-friendly with specific areas and rooms designated for guests traveling with pets. A noted feature is the pet-friendly policy that allows for a worry-free stay when bringing along a four-legged family member, adding an extra layer of convenience and comfort.
Parking and breakfast options are available, though some reviews mentioned an extra charge for park usage. Despite minor drawbacks like crowded swimming pool areas and occasional fulfillment issues with bed requests, the hotel maintains a reputation for excellent service and a comfortable, family-oriented atmosphere that is great for the entire family, including pets.
4 Star
The staff is noted to be very friendly, enhancing the overall comfort and satisfaction of the guests. The hotel's location and cleanliness are also recurrent points of commendation, adding to the convenience and pleasant atmosphere.
Breakfast receives mixed reviews with some guests appreciating the variety while others suggest that it could offer more options to meet four-star expectations.
However, a few guests felt that certain aspects did not entirely match the four-star status, such as room lighting and some service elements which they believed were more on par with a three-star experience. Despite these occasional critiques, the overall sentiment leans favorably towards a satisfying four-star stay at a reasonable price.
Business
Situated conveniently close to the city center, the hotel provides good access for conducting business with practical facilities for short business stays. Although the business facilities could be better, the hotel remains a practical choice for business travel to Coimbra. Guests appreciate the clean, spacious and quiet rooms, which contribute to a comfortable stay.
Additional perks include convenient parking and a pool, though parking is charged. On the downside, some guests find the breakfast expensive and the WiFi could be faster. Despite these minor drawbacks, NH Coimbra Dona Inês is recommended for both business and leisure visits, particularly for those in town for work.
Accessible
The hotel's central location makes it easy to explore Coimbra, although some have noted that the surrounding areas could use some improvement. Despite some comments suggesting that the hotel could enhance accessibility, it remains a good choice for an affordable stay, serving both leisure visitors and business travelers.
Outdoor Pool
The pool is described as a great asset to the hotel, being large enough for comfort and relaxation. The outdoor space is generally appreciated for being clean and nicely set up, though some guests mentioned it could get a bit crowded at times and there were occasional shortages of sun loungers. Despite these minor issues, the well-maintained and spacious nature of the pool remains a highlight.
The pool’s heating is an added advantage, although a few guests found the water temperature a bit chilly for swimming comfortably. Nonetheless, the overall sentiment is one of satisfaction with many finding the pool area a key feature of their stay at NH Coimbra Dona Ines.
Honeymoon
Romantic
Yes, NH Coimbra Dona Ines has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at NH Coimbra Dona Ines.
Yes, NH Coimbra Dona Ines welcomes dogs.
Yes, parking facilities are available at NH Coimbra Dona Ines.
Yes, NH Coimbra Dona Ines has a gym.
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