Derwent Manor Boutique Hotel
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Summary of reviewsThe Derwent Manor Boutique Hotel is a stunning property located in a beautiful and convenient location for exploring Durham. Guests have praised the spacious, clean and beautifully decorated rooms with luxurious touches such as large ornate king size beds, feather pillows, fluffy bathrobes and free-standing baths. The hotel staff have consistently received high praise for their friendly and attentive nature with guests describing them as an asset to the hotel. The breakfast and dinner have received mixed reviews with some guests praising the amazing food and attentive staff, while others found the food hit or miss. The pool and spa facilities were considered a bonus by most guests, although some found the pool to be small. The hotel is great for families and even accommodates dogs, although some families felt that the hotel could have done more for children. Overall, guests have had a pleasant stay with great cooked breakfast, extensive menu and good produce.
Categories
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Derwent Manor Boutique Hotel is situated in a fantastic location amidst the quiet countryside, offering guests the perfect opportunity for some nice walks. Its beautiful and stunning location has left guests amazed and delighted, making it a great place to stay in Durham. The hotel’s setting is brilliant and convenient for local travel and also provides amazing views. The lovely location of the hotel is perfect for those who are looking for isolation and some peace and quiet. Some guests found the signs to the entrance and breakfast area confusing, however overall, the location was found to be good and convenient for walking and exploring Durham. The staff friendliness and lovely location have left a great impression on guests and many have fond memories of the hotel from their childhood. Overall, the location of Derwent Manor Boutique Hotel has received high praise from guests.
The breakfast at Derwent Manor Boutique Hotel has been quite a mixed bag according to guest reviews. While some guests found it to be freshly cooked to order and of excellent quality, others had a disappointing experience with congealed beans and rock-hard bacon. However, the service at breakfast was excellent and there was plenty to choose from with a great selection for breakfast. The restaurant provided a lovely breakfast with delicious and generous portions of good quality food. Those who dined at Prego restaurant also found the food to be lovely. A lack of organization and some disappointment with limited selection was evident among guests at times. For some guests, the fact that breakfast wasn't included in the price was an added drawback. Despite these varying opinions, guests mostly seemed to have experienced a pleasant stay with great cooked breakfast, extensive menu and good produce.
Guests have mixed feelings about the dining experience at Derwent Manor Boutique Hotel with some praising the amazing food, attentive staff and great value options for the evening meal. Reviewers loved the mouthwateringly delicious trio of lamb cutlets and perfectly cooked ribeye steaks. Breakfast at the hotel was also a highlight with many guests raving about a full cooked breakfast and eggs benedict. The bar was also a hit with many mentioning great food and drinks. However, some guests found the restaurant food hit or miss with the new menu receiving mixed reviews. Reviewers had a few complaints about slow service and poor lighting in the Prego restaurant. While some guests described dinner as delicious, others found the food overcooked, poor quality or dry and tough. Overall, guests felt the food, staff and building were very nice, but some had complaints about the mother's day lunch and the music from a nearby function that dominated the dining experience for some.
The Derwent Manor Boutique Hotel is a gorgeous building with lovely decoration and modern facilities. The rooms are spacious, clean and beautifully decorated with luxurious touches such as large ornate king size beds, feather pillows, fluffy bathrobes and free-standing baths. However, some guests found the lighting to be dim and some of the bathroom facilities to be small. The hotel offers private cottages and family rooms for those who need more space. Some guests found the furniture to be damaged or outdated, but the beds were universally praised for their comfort. Despite a few maintenance issues, the rooms were mostly spotless and well-appointed. Some guests found the staff to be lacking in helpfulness, but most guests found the service to be welcoming and warm. The swimming pool was lovely, but some guests wished it were bigger. Overall, the Derwent Manor Boutique Hotel is a stunning property with high standards and thoughtful touches such as complimentary water, anniversary cards and chocolates.
The guests at Derwent Manor Boutique Hotel had nothing but praise when it came to the beds. They raved about the large ornate king size beds, feather pillows and how comfortable they were. Many said the beds were the most comfortable they have had in years! Even though some mentioned that it was cold, they noted that the beds were comfortable and warm. The hotel offered a variety of bed sizes, including two double beds and comfortable Super King beds that were massive. The rooms were beautiful, spotless, spacious and nicely decorated with some having nice firm beds. Guests said that the rooms were very comfortable and the pillows were amazing. Overall, the beds and rooms were a highlight of their stay at the hotel.
The Derwent Manor Boutique Hotel, BW Premier Collection, boasts exceptional cleanliness according to guest reviews. The rooms are spacious, clean and aesthetically pleasing, making for a comfortable and welcoming stay. Many guests complimented the décor and facilities of the hotel, noting that everything was exceptional. Leisure facilities, especially the pool area, were well-maintained and spotlessly clean. However, some guests mentioned specific areas that needed attention, such as broken loungers in the spa and a need for a deep clean throughout the hotel. Despite these minor issues, guests overall were extremely satisfied with the cleanliness of the hotel with some even describing it as "very clean," "spotless," and "tidy."
Guests of the Derwent Manor Boutique Hotel have consistently praised the hotel staff in their reviews. Many mentions of the friendly and attentive nature of the staff were made with guests describing them as an asset to the hotel. From the reception staff who provided a warm welcome to the cheerful and friendly leisure club staff, guests were never left wanting for attention. The staff were also described as helpful, accommodating and excellent in their service. In particular, guests highlighted the lady in charge of the evening meal who was very attentive and solved an issue with their food promptly. Although there were a few negative comments regarding some staff members, guests generally had positive interactions with them. The staff were also praised for going out of their way to accommodate dietary needs. Overall, the hotel is well-organized, well-run and has a truly happy team who are welcoming and friendly.
Guests have mixed opinions about the pool at Derwent Manor Boutique Hotel. Some found the pool to be small, while others loved the pool area. The pool was described as nice and warm with the addition of a jacuzzi and sauna. However, some guests found the changing facilities to be very small and others disliked having to walk outside to access the pool and spa. Some guests noted that the pool was dirty or full of children, whereas others enjoyed using the clean and warm pool, which was considered a nice addition to the hotel. Overall, the pool and spa facilities were considered a bonus by most guests with some highlighting the friendly staff and delicious breakfast as additional perks of staying at the hotel.
The Derwent Manor Boutique Hotel is a lovely hotel that is perfect for a family getaway. Guests have enjoyed a great 2 day mini break with their families, ranging in ages from 3 to 85. The family room is fabulous and of great size, providing ample space for a family of 4. The hotel is also good for babies with guests commenting on the nice changing facilities. However, some families felt that the hotel could have done more for children. The pool was full of kids, making it difficult to use and the changing facilities weren't very good with just one room and no individual ones, proving difficult for families with toddlers. Additionally, the hotel may not be suitable for those with mobility problems. Overall, this hotel is great for families and even accommodates dogs. In fact, some guests are already looking at it for weddings.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Pool
Family
Yes, Derwent Manor Boutique Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Derwent Manor Boutique Hotel.
Yes, Derwent Manor Boutique Hotel welcomes dogs.
Yes, parking facilities are available at Derwent Manor Boutique Hotel.
Yes, Derwent Manor Boutique Hotel has a gym.
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