Holiday Inn Calais Coquelles by IHG
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Summary of reviewsHoliday Inn Calais Coquelles by IHG, enjoys a prime location just minutes from the Eurotunnel terminal and close to the ferry port, local attractions and shopping centers. This makes it an ideal choice for travelers crossing the Channel or exploring the Pas-de-Calais region. The serene setting amidst meadows and trees offers a tranquil retreat while still providing easy access to essential amenities.
Guests praise the hotel’s breakfast offerings for the variety and quality of food, frequently described as delicious and plentiful. The early start time for breakfast services is appreciated by those departing early. Dinner reviews are mixed with commendations for quality and taste countered by critiques about the limited menu and high prices. Service in the restaurant also varies with some noting efficiency and others reporting slow service.
Room accommodations receive high marks for their spaciousness and cleanliness. Comfortable beds and modern décor contribute to the overall positive experience, though some rooms could benefit from updates and improved heating. Cleanliness extends beyond the rooms with well-maintained public spaces, though occasional inconsistencies are noted.
The staff is predominantly praised for their friendliness, efficiency and professionalism, particularly at the front desk. However, some experienced slow service during busy times and felt that restaurant staff could improve.
Free Wi-Fi at the hotel is generally reliable and suited for business needs, though there are minor connectivity issues in certain areas. The spa facilities, including a pool, sauna and gym, add to the hotel's appeal, providing a relaxing environment even if some amenities require maintenance and aesthetic updates.
The gym is well-equipped and a significant perk for guests, though it could use improvements in equipment and space. The pool is popular, especially among families with its maintenance and cleanliness receiving positive comments, despite some issues with temperature and availability.
Finally, the hotel’s parking facilities garner high praise for ample, secure and free parking. The spacious and accommodating parking areas enhance the convenience for guests, especially those with larger vehicles.
Overall, Holiday Inn Calais Coquelles is highly regarded for its excellent location, comfortable accommodations, friendly staff and extensive facilities, making it a top choice for travelers in the area.
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Guests praise the hotel’s breakfast offerings for the variety and quality of food, frequently described as delicious and plentiful. The early start time for breakfast services is appreciated by those departing early. Dinner reviews are mixed with commendations for quality and taste countered by critiques about the limited menu and high prices. Service in the restaurant also varies with some noting efficiency and others reporting slow service.
Room accommodations receive high marks for their spaciousness and cleanliness. Comfortable beds and modern décor contribute to the overall positive experience, though some rooms could benefit from updates and improved heating. Cleanliness extends beyond the rooms with well-maintained public spaces, though occasional inconsistencies are noted.
The staff is predominantly praised for their friendliness, efficiency and professionalism, particularly at the front desk. However, some experienced slow service during busy times and felt that restaurant staff could improve.
Free Wi-Fi at the hotel is generally reliable and suited for business needs, though there are minor connectivity issues in certain areas. The spa facilities, including a pool, sauna and gym, add to the hotel's appeal, providing a relaxing environment even if some amenities require maintenance and aesthetic updates.
The gym is well-equipped and a significant perk for guests, though it could use improvements in equipment and space. The pool is popular, especially among families with its maintenance and cleanliness receiving positive comments, despite some issues with temperature and availability.
Finally, the hotel’s parking facilities garner high praise for ample, secure and free parking. The spacious and accommodating parking areas enhance the convenience for guests, especially those with larger vehicles.
Overall, Holiday Inn Calais Coquelles is highly regarded for its excellent location, comfortable accommodations, friendly staff and extensive facilities, making it a top choice for travelers in the area.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Dog Play Area
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, € 10 per night
Yes, € 10 per night
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Play Area For Dogs
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Holiday Inn Calais Coquelles stands out for its prime location, making it an ideal choice for travelers crossing the Channel Tunnel. The hotel is conveniently situated just minutes from the Eurotunnel terminal, providing easy access to the motorway and nearby shopping centers. Many guests appreciate its proximity to LeShuttle, the ferry port at Calais and local attractions such as Cap Blanc Nez and the beaches of the Opal Coast.
Nestled in a serene setting amidst meadows and trees, the hotel offers a quiet retreat away from the hustle and bustle, yet remains conveniently close to essential amenities. Visitors consistently highlight the hotel's excellent geographic position, making it an ideal stopover before continuing their journey to England or exploring the surrounding Pas-de-Calais region.
In addition to its strategic location, Holiday Inn Calais Coquelles provides ample facilities for a comfortable stay. Guests enjoy spacious rooms, a well-equipped gym, a 15-meter swimming pool and large green spaces perfect for dog walking. Free parking, including electric car charging points, further enhances convenience for travelers.
Overall, the hotel's blend of accessibility, tranquil environment and comprehensive facilities make it a top pick for those embarking on or returning from Channel crossings.
The Holiday Inn Calais Coquelles by IHG, has garnered considerable praise for its breakfast offerings. Many guests commend the ample variety and extensive selection available, catering to diverse tastes, including continental and full English breakfast options. The breakfast is frequently described as delicious, hearty and plentiful with high-quality and fresh products that are consistently replenished. Several guests highlight the availability of fresh fruits and juices, contributing to a well-rounded meal experience.
However, there are mixed opinions regarding the breakfast's value for money with some guests feeling it is too expensive. A few critiques mention that the hot items were not served at optimal temperatures, affecting the overall enjoyment. Despite these occasional issues, the majority of guests emphasize the breakfast as a notable highlight of their stay, often describing it as excellent, superb and a significant positive aspect of the hotel experience.
For those requiring early meals, there is an appreciation for the breakfast service starting as early as 6:30 am. Overall, the breakfast at Holiday Inn Calais Coquelles consistently impresses with its wide range and quality, making it a highly recommended part of the guest experience.
Holiday Inn Calais Coquelles by IHG, garners mixed reactions regarding its dinner offerings. While some guests commend the food as good, very nice and delicious, others find it only acceptable or average. Many appreciate the quality and taste of specific dishes with several guests enjoying their evening meals and noting that some meals were delightful and reasonably priced.
However, the restaurant's limited menu appears to be a common critique with many diners expressing disappointment in the variety of choices available, particularly for those with specific dietary needs such as vegetarian or gluten-free options. Additionally, the cost of meals is often highlighted as too high for what is provided, further exacerbating dissatisfaction.
Service in the restaurant also seems to be a point of contention. Although some guests report pleasant interactions with the staff and efficient service, others experience significant delays, inattentiveness and issues with food temperature. The ambiance and environment of the dining area are sporadically described as cold or lacking in character, which detracts from the overall dining experience.
The restaurant does cater to dog owners with a dog-friendly section, which some find convenient. Yet, there are instances where the restaurant runs out of common options or certain items are not served as advertised, adding to the sense of unpredictability.
Overall, while Holiday Inn Calais Coquelles' restaurant has its champions, consistent concerns about the limited menu, high prices and variable service highlight areas needing improvement to meet guests' expectations fully.
The rooms at Holiday Inn Calais Coquelles by IHG, have received a substantial amount of praise for their spaciousness and cleanliness. Guests repeatedly highlight the large, well-appointed rooms and the comfortable beds, ensuring a pleasant and restful stay. Family rooms and suites are particularly noted for their size and thoughtful layout, making them suitable for travelers with kids or pets.
The facilities within the rooms, such as air conditioning and drinks-making amenities, receive positive comments. Many guests appreciated the modern and tasteful decor, adding to the overall ambiance. The view from some rooms overlooking the gardens or grounds is also appreciated.
Despite the generally positive feedback, a few reviews pointed out areas in need of improvement. Some rooms felt outdated or in need of refurbishment and issues such as drafty windows and ineffective heating were mentioned. Cleanliness standards were sometimes inconsistent with a few complaints about dirty carpets and musty smells.
However, the overall consensus is that the rooms are comfortable, spacious and clean, making them ideal for a variety of guests, whether for an overnight stay or a base for exploring the area. The presence of helpful amenities like kettle trays and well-equipped bathrooms further enhances the comfort of staying at this hotel.
The beds at the Holiday Inn Calais Coquelles by IHG, receive high praise from guests for their comfort. Many reviewers highlight the beds as extremely comfortable with some describing them as "super comfortable" and "cozy." The bedding also stands out, often noted as nice, clean and of high quality, contributing to an excellent night's sleep. Pillows generally add to the comfort, though there are a few comments on them being too soft or uncomfortable.
The spaciousness of the rooms, coupled with large and comfy beds, enhances the overall guest experience. While the majority find the beds to be of good quality, opinions on the sofa beds are mixed with some guests noting them as squeaky and uncomfortable. Cleanliness and modern amenities in the rooms also receive positive mentions, ensuring a restful and pleasant stay.
In summary, guests generally find the bedding and beds at the Holiday Inn Calais Coquelles to be very comfortable, fostering a relaxing environment perfect for a rejuvenating break.
Holiday Inn Calais Coquelles by IHG, generally maintains a high standard of cleanliness, making it a popular choice for travelers. The rooms often receive praise for being very clean and spacious, equipped with comfortable beds and clean white linens. The public spaces and common areas of the hotel are well-maintained and guests appreciate the tidy and well-presented reception area.
Despite some isolated reports of dirt or inadequate cleaning in certain areas, such as communal corridors and some bathrooms, the overall feedback is positive. Many guests highlight the cleanliness of the hotel’s pool and outdoor green areas, adding to the pleasant experience. The hotel effectively implements comprehensive safety measures to minimize COVID-19 risks, which is an added reassurance for guests.
Areas requiring improvement include some of the carpets, the occasional dirty curtain and sporadic maintenance in older parts of the hotel. Additionally, some guests have pointed out that bathrooms needed upgrades and better attention to detail regarding cleanliness. The corridors, while clean, could benefit from renovations to match the cleanliness standards elsewhere in the hotel.
In summary, the Holiday Inn Calais Coquelles is largely recognized for its cleanliness, comfortable accommodations and well-kept public spaces, despite a few areas where consistency could be enhanced.
The guest reviews for the Holiday Inn Calais Coquelles by IHG, predominantly highlight the friendliness and helpfulness of the staff. The front desk team, in particular, receives high praise for being welcoming, efficient and cheerful. Guests mentioned that the reception staff were consistently polite, professional and attentive to their needs. Additionally, the cleaning and bar staff were noted for their friendliness and efficiency.
Despite the overwhelmingly positive feedback, some guests experienced occasional slow service and unhelpfulness, particularly during busy times. Issues were also noted with the restaurant staff's professionalism and some general staff members' English proficiency. Nonetheless, the warmth and charm of the staff contribute significantly to a pleasant and welcoming atmosphere for guests.
Overall, the attentive and accommodating nature of the staff, coupled with their professionalism and willingness to assist, leaves a lasting impression on visitors, making their stay at Holiday Inn Calais Coquelles enjoyable and comfortable.
Holiday Inn Calais Coquelles by IHG, generally provides a favorable Wi-Fi experience for its guests. Reviews highlight that the Wi-Fi is good with high-speed internet access readily available in all rooms. The connection is particularly suitable for business purposes, described as both reliable and fast enough to handle business tasks efficiently. Many guests found the Wi-Fi easy to use and appreciated that it is available for free.
While the Wi-Fi signal is generally strong and functions well throughout the hotel, there were some mentions of occasional issues, such as areas with poor connectivity and no internet connection at times. Additionally, a few guests noted a lack of information on how to access the Wi-Fi, which could cause initial confusion.
Despite these minor drawbacks, the overall consensus is that the Holiday Inn Calais Coquelles offers good-quality Wi-Fi, making it a conducive option for both leisure and business travelers.
The spa at Holiday Inn Calais Coquelles offers a range of amenities including a pool, sauna, steam room and hammam, many of which are accessible at no additional cost to guests. Numerous positive comments highlight the pleasant and well-maintained sauna, steam room and pool facilities, creating a satisfactory wellness experience. The spa services are well-organized with excellent service and a comfortable atmosphere extending into the night. Some guests praise the availability of aesthetic treatments and the gym’s condition.
However, issues persist with certain facilities. Complaints include the steam room and sauna being too hot or not operational, limited maintenance and a need for the spa to undergo aesthetic updates. Specific issues such as the spa area being cold and the pool not being heated also detract from the overall experience. Despite these downsides, the incorporation of a spa remains a notable feature of the hotel, appreciated by many for its relaxing environment and accessibility.
Holiday Inn Calais Coquelles by IHG, offers a gym that receives generally positive feedback from guests. Many visitors commend the gym for being well-equipped and note its inclusion in the room price as a significant perk. Descriptions such as excellent, nice and fully-equipped frequently appear in the reviews with guests appreciating the gym alongside other fitness facilities like the sauna and pool.
However, some reviews indicate that the gym could benefit from improvements and upgrades. Issues such as defective fitness equipment, limited space and the need for more weights are mentioned. A few reviews also point out that the gym is basic and not always well-maintained.
Overall, the quality of the gym is considered more than adequate by many with satisfactory maintenance and a generally high level of equipment. Despite minor drawbacks, the fitness facilities at Holiday Inn Calais Coquelles seem to meet the workout needs of most travelers, making it a solid choice for those looking to stay active during their visit.
The pool at Holiday Inn Calais Coquelles by IHG, receives a mixed array of feedback but generally garners positive remarks. Many guests appreciated how well-maintained and clean the pool was, noting its pleasant temperature and spaciousness. Families, in particular, found the pool enjoyable and children reportedly loved it. The indoor pool offers a relaxing setting, often described as a "beautiful swimming pool" and "fantastic" with its warmth adding comfort after a day of travel.
The pool features extensive facilities that many find clean and well-managed with amenities like bath towels provided, making the experience more convenient. The complimentary access to the pool and varied spa facilities such as the sauna and steam room enhance the overall appeal.
However, there were some criticisms. Occasionally, the pool's cleanliness was questioned and maintenance issues with the pool tiles and surrounding area were highlighted. Some guests found the water too cold and were disappointed when the pool closed earlier than expected or was unexpectedly unavailable. The pool area, at times, was congested and others felt the pool lacked adequate changing facilities and needed better upkeep.
Despite mixed reviews, the pool remains a popular feature, especially for families seeking relaxation and enjoyment during their stay.
Holiday Inn Calais Coquelles offers a highly praised parking experience for its guests. The hotel boasts ample and secure parking spaces, ensuring that vehicles are safe and easily accessible. Free parking is a significant perk mentioned frequently with an abundance of available spots that make it stress-free for guests to find a place to park. On-site parking is described as both spacious and convenient and the large parking areas are especially accommodating for those traveling with larger vehicles or requiring extra space.
The convenience of the parking facilities adds to the hotel’s appeal with easy-to-find parking and good entries making it simple for guests to navigate. Additionally, the hotel provides excellent facilities for charging electric cars, enhancing its appeal to eco-conscious travelers.
However, the reviews note that the parking area could benefit from better illumination and there are limited spaces designated for disabled parking. Despite this, the overall sentiment remains positive, emphasizing the secure and ample parking options that cater to a wide range of needs, further complemented by its proximity to the Channel Tunnel.
In summary, Holiday Inn Calais Coquelles offers a robust parking experience that leaves most guests satisfied and worry-free.
Guests at the Holiday Inn Calais Coquelles by IHG, have highlighted the excellent facilities for charging electric vehicles. The hotel boasts numerous and well-placed EV charging stations, including fast chargers conveniently located in the car park, ensuring that electric car owners can recharge efficiently. The availability of ample and sufficient charging points is appreciated and the secure parking area for EVs provides additional peace of mind. Overall, the hotel's comprehensive and reliable EV charging infrastructure meets the needs of travelers with electric vehicles, making it a practical choice for those on the go.
The Holiday Inn Calais Coquelles by IHG, offers a variety of amenities and services that cater well to families traveling with children. Many families appreciated the spacious and well-equipped family suites, which provided sound sleep thanks to the quiet and comfortable rooms. The family rooms and suites are bright and accommodating with large windows adding to a pleasant atmosphere.
Children-friendly features are abundant, making it a great stay for young ones. The hotel's pool area was a notable highlight for many families, providing a relaxing and fun environment. Although some reviews mentioned that the pool area was under construction at times, the available pool facilities were still appreciated. The restaurant received mixed feedback regarding family ambiance, but it did offer a kids' menu and children ate free at breakfast, which families found convenient.
Families also highlighted the convenience of ground-floor accommodations and the availability of spacious rooms, which are ideal for larger family units. The hotel's location, near shopping areas, adds to its suitability for family stays. Despite some minor issues such as occasional noise in family suites and instances of waiting times, the overall impression is positive with many families expressing their intent to return.
Overall, the Holiday Inn Calais Coquelles stands out as a family-friendly hotel, offering suitable accommodations, thoughtful amenities and a pleasant stay for both adults and children.
Holiday Inn Calais Coquelles by IHG, presents itself as a four-star property with a blend of superb service and high-quality amenities. Guests often highlight the great four-star ambience and notable room service, mentioning that everything electric was in place. The hotel’s unique elevator settings also contribute to its four-star charm.
However, there are mixed opinions regarding its four-star status. While some reviews stress that the hotel lives up to four-star expectations and standards, others believe it hovers between three and four stars with some arguing it doesn't quite reach the full four-star level in reality. Criticisms include the high price for drinks and breakfast and overall hospitality that needs slight improvement to fully align with a four-star rating.
On the positive side, the service is generally praised as excellent, providing good value for the prices charged. The quality of the rooms and amenities often meets the comfortable and suitable standards expected of a four-star hotel. Though, for some, the experience felt more like staying at a transit hotel, rather than a fully-fledged four-star establishment. Nonetheless, for those seeking a generally satisfactory level of service and facilities, Holiday Inn Calais Coquelles remains a viable and often positively reviewed option.
Holiday Inn Calais Coquelles by IHG, emerges as a strong contender for business travelers seeking practicality and functionality during their stay. This establishment consistently receives high marks for being supportive of business needs. The hotel is tailored for work stays and is seen as an ideal stop for business trips with a particular emphasis on its excellent business services.
The facilities include a reliable business center and satisfactory meeting rooms, perfectly suited for business meetings and events. Travelers note the convenience of the hotel's surroundings, which provide a business-like atmosphere conducive to work. The WiFi is frequently cited as fast and efficient, making it easy for guests to stay connected and handle work tasks seamlessly.
While some guests mention that the conference spaces might benefit from refurbishment, the overall sentiment points to functionality that meets essential needs. The business amenities are well-regarded and the hotel offers a good range of spaces for conferences and meetings, accommodating both larger corporate events and smaller group sizes effectively.
Although the larger business rooms receive mixed reviews, the meeting rooms and business environment are generally praised. In summary, Holiday Inn Calais Coquelles caters well to the needs of business travelers, providing a practical, well-equipped setting for work-focused stays.
Holiday Inn Calais Coquelles, an IHG Hotel, boasts accessibility features that cater well to guests with disabilities. The location is accessible and well-situated, providing easy access from the main road and being well-connected with many options for getting around, including airport transportation. Polite and accommodating staff enhance the accessible experience, ensuring a smooth stay for all guests.
The hotel offers a range of accessible accommodations, such as family suites and ADA-accessible rooms. Clean and comfortable rooms come with easy access and well-done accessible bathrooms. Facilities like walk-in showers and accessible parking add to the convenience and the general safety features in the hotel are commendable. The garden and pool areas are also accessible, creating a more enjoyable stay.
However, there are areas needing improvement. The limited disabled parking spaces and some non-accessible public areas can pose challenges. Some rooms are accessible only by lift and certain places within the hotel can be hard to get to. No wheelchair accessibility was noticed in specific areas, indicating room for enhancement in overall accessibility.
Overall, Holiday Inn Calais Coquelles provides a fundamentally accessible stay with several positive features, although some areas require attention to ensure full accessibility for all guests.
The Holiday Inn Calais Coquelles by IHG, boasts a heated pool that consistently garners positive feedback from its guests. The pool is described as well heated with many reviewers noting the warm and pleasant temperature. Several guests mention how relaxing the heated pool is, emphasizing its delightful warmth and suitability for unwinding after a long day. Families, in particular, appreciate that the pool temperature is perfect for children. The overall maintenance of the pool is commendable with it being clean and well-kept. While a few isolated comments suggest the pool was not warm enough for their liking or mentioned issues with other facilities like the steam room, the majority of reviews underline the pool as a highlight of their stay, offering a consistently warm and enjoyable experience.
The indoor pool at Holiday Inn Calais Coquelles by IHG, consistently receives positive feedback from guests for being well-maintained, well-heated and a great addition to the hotel’s amenities. Visitors often describe the pool as lovely, warm and delightful in temperature, making it a perfect spot for relaxation and exercise. The pool's accessibility and inclusion in the room price further enhance its appeal. It is also appreciated for its large size and cleanliness, contributing to an enjoyable swimming experience. Despite a few comments about the pool area needing a refresh and occasional cleanliness issues, the overall sentiment remains that the indoor pool is a fantastic feature and a pleasant amenity during the stay. The pool is also complemented by a gym and spa, adding to the hotel's allure. However, it should be noted that there were moments when the pool was closed for the evening and there’s no dedicated staff overseeing the area. Nonetheless, the heated indoor pool remains a highlight for many guests, offering a pleasurable and relaxing escape.
The Holiday Inn Calais Coquelles by IHG, occasionally garners remarks regarding its romantic ambience, particularly from couples seeking a weekend retreat. The hotel's nice gardens provide a serene and picturesque setting, which is ideal for a romantic evening or night. Some aspects, such as the spacious and comfortable bar area, contribute positively to the overall romantic vibe. Although the property is designed to cater to couples, some reviews indicate that the romantic elements are not consistently highlighted. A common sentiment among guests suggests that adding more intimate features, such as candle lighting in the restaurant, could enhance the romantic experience.
The Holiday Inn Calais Coquelles by IHG, is prominently praised for its dog-friendly environment, making it a comfortable choice for those traveling with their four-legged companions. Pets are allowed to stay in the rooms, including family rooms and designated dog suites, ensuring that dogs are well accommodated. The hotel features an array of dog-friendly areas, including a special section in the bar and reception area, as well as a designated pet corner. Guests can also find dog-friendly eating areas.
The grounds of the hotel offer ample space for dog walking, contributing to a pleasant experience for guests with pets. Reviews highlight that the canine services are well-maintained with good facilities specifically for dogs, catering to their needs effectively.
Despite the overall positive reception, some guests feel that the additional fees for bringing dogs are on the higher side with charges for one or more dogs being described as excessive by some. Nevertheless, the vast majority found the environment to be welcoming and convenient for pets.
Overall, the hotel's approach to accommodating dogs is well-appreciated with many guests reporting a smooth and problem-free stay with their pets. The Holiday Inn Calais Coquelles caters well to dog owners, offering a super friendly and accessible option for those traveling with dogs.
Location Show Map
Location
Nestled in a serene setting amidst meadows and trees, the hotel offers a quiet retreat away from the hustle and bustle, yet remains conveniently close to essential amenities. Visitors consistently highlight the hotel's excellent geographic position, making it an ideal stopover before continuing their journey to England or exploring the surrounding Pas-de-Calais region.
In addition to its strategic location, Holiday Inn Calais Coquelles provides ample facilities for a comfortable stay. Guests enjoy spacious rooms, a well-equipped gym, a 15-meter swimming pool and large green spaces perfect for dog walking. Free parking, including electric car charging points, further enhances convenience for travelers.
Overall, the hotel's blend of accessibility, tranquil environment and comprehensive facilities make it a top pick for those embarking on or returning from Channel crossings.
Breakfast
However, there are mixed opinions regarding the breakfast's value for money with some guests feeling it is too expensive. A few critiques mention that the hot items were not served at optimal temperatures, affecting the overall enjoyment. Despite these occasional issues, the majority of guests emphasize the breakfast as a notable highlight of their stay, often describing it as excellent, superb and a significant positive aspect of the hotel experience.
For those requiring early meals, there is an appreciation for the breakfast service starting as early as 6:30 am. Overall, the breakfast at Holiday Inn Calais Coquelles consistently impresses with its wide range and quality, making it a highly recommended part of the guest experience.
Dinner
However, the restaurant's limited menu appears to be a common critique with many diners expressing disappointment in the variety of choices available, particularly for those with specific dietary needs such as vegetarian or gluten-free options. Additionally, the cost of meals is often highlighted as too high for what is provided, further exacerbating dissatisfaction.
Service in the restaurant also seems to be a point of contention. Although some guests report pleasant interactions with the staff and efficient service, others experience significant delays, inattentiveness and issues with food temperature. The ambiance and environment of the dining area are sporadically described as cold or lacking in character, which detracts from the overall dining experience.
The restaurant does cater to dog owners with a dog-friendly section, which some find convenient. Yet, there are instances where the restaurant runs out of common options or certain items are not served as advertised, adding to the sense of unpredictability.
Overall, while Holiday Inn Calais Coquelles' restaurant has its champions, consistent concerns about the limited menu, high prices and variable service highlight areas needing improvement to meet guests' expectations fully.
Rooms
The facilities within the rooms, such as air conditioning and drinks-making amenities, receive positive comments. Many guests appreciated the modern and tasteful decor, adding to the overall ambiance. The view from some rooms overlooking the gardens or grounds is also appreciated.
Despite the generally positive feedback, a few reviews pointed out areas in need of improvement. Some rooms felt outdated or in need of refurbishment and issues such as drafty windows and ineffective heating were mentioned. Cleanliness standards were sometimes inconsistent with a few complaints about dirty carpets and musty smells.
However, the overall consensus is that the rooms are comfortable, spacious and clean, making them ideal for a variety of guests, whether for an overnight stay or a base for exploring the area. The presence of helpful amenities like kettle trays and well-equipped bathrooms further enhances the comfort of staying at this hotel.
Beds
The spaciousness of the rooms, coupled with large and comfy beds, enhances the overall guest experience. While the majority find the beds to be of good quality, opinions on the sofa beds are mixed with some guests noting them as squeaky and uncomfortable. Cleanliness and modern amenities in the rooms also receive positive mentions, ensuring a restful and pleasant stay.
In summary, guests generally find the bedding and beds at the Holiday Inn Calais Coquelles to be very comfortable, fostering a relaxing environment perfect for a rejuvenating break.
Cleanliness
Despite some isolated reports of dirt or inadequate cleaning in certain areas, such as communal corridors and some bathrooms, the overall feedback is positive. Many guests highlight the cleanliness of the hotel’s pool and outdoor green areas, adding to the pleasant experience. The hotel effectively implements comprehensive safety measures to minimize COVID-19 risks, which is an added reassurance for guests.
Areas requiring improvement include some of the carpets, the occasional dirty curtain and sporadic maintenance in older parts of the hotel. Additionally, some guests have pointed out that bathrooms needed upgrades and better attention to detail regarding cleanliness. The corridors, while clean, could benefit from renovations to match the cleanliness standards elsewhere in the hotel.
In summary, the Holiday Inn Calais Coquelles is largely recognized for its cleanliness, comfortable accommodations and well-kept public spaces, despite a few areas where consistency could be enhanced.
Staff
Despite the overwhelmingly positive feedback, some guests experienced occasional slow service and unhelpfulness, particularly during busy times. Issues were also noted with the restaurant staff's professionalism and some general staff members' English proficiency. Nonetheless, the warmth and charm of the staff contribute significantly to a pleasant and welcoming atmosphere for guests.
Overall, the attentive and accommodating nature of the staff, coupled with their professionalism and willingness to assist, leaves a lasting impression on visitors, making their stay at Holiday Inn Calais Coquelles enjoyable and comfortable.
Wi-Fi
While the Wi-Fi signal is generally strong and functions well throughout the hotel, there were some mentions of occasional issues, such as areas with poor connectivity and no internet connection at times. Additionally, a few guests noted a lack of information on how to access the Wi-Fi, which could cause initial confusion.
Despite these minor drawbacks, the overall consensus is that the Holiday Inn Calais Coquelles offers good-quality Wi-Fi, making it a conducive option for both leisure and business travelers.
Spa
However, issues persist with certain facilities. Complaints include the steam room and sauna being too hot or not operational, limited maintenance and a need for the spa to undergo aesthetic updates. Specific issues such as the spa area being cold and the pool not being heated also detract from the overall experience. Despite these downsides, the incorporation of a spa remains a notable feature of the hotel, appreciated by many for its relaxing environment and accessibility.
Gym
However, some reviews indicate that the gym could benefit from improvements and upgrades. Issues such as defective fitness equipment, limited space and the need for more weights are mentioned. A few reviews also point out that the gym is basic and not always well-maintained.
Overall, the quality of the gym is considered more than adequate by many with satisfactory maintenance and a generally high level of equipment. Despite minor drawbacks, the fitness facilities at Holiday Inn Calais Coquelles seem to meet the workout needs of most travelers, making it a solid choice for those looking to stay active during their visit.
Pool
The pool features extensive facilities that many find clean and well-managed with amenities like bath towels provided, making the experience more convenient. The complimentary access to the pool and varied spa facilities such as the sauna and steam room enhance the overall appeal.
However, there were some criticisms. Occasionally, the pool's cleanliness was questioned and maintenance issues with the pool tiles and surrounding area were highlighted. Some guests found the water too cold and were disappointed when the pool closed earlier than expected or was unexpectedly unavailable. The pool area, at times, was congested and others felt the pool lacked adequate changing facilities and needed better upkeep.
Despite mixed reviews, the pool remains a popular feature, especially for families seeking relaxation and enjoyment during their stay.
Parking
The convenience of the parking facilities adds to the hotel’s appeal with easy-to-find parking and good entries making it simple for guests to navigate. Additionally, the hotel provides excellent facilities for charging electric cars, enhancing its appeal to eco-conscious travelers.
However, the reviews note that the parking area could benefit from better illumination and there are limited spaces designated for disabled parking. Despite this, the overall sentiment remains positive, emphasizing the secure and ample parking options that cater to a wide range of needs, further complemented by its proximity to the Channel Tunnel.
In summary, Holiday Inn Calais Coquelles offers a robust parking experience that leaves most guests satisfied and worry-free.
EV charging stations
Family
Children-friendly features are abundant, making it a great stay for young ones. The hotel's pool area was a notable highlight for many families, providing a relaxing and fun environment. Although some reviews mentioned that the pool area was under construction at times, the available pool facilities were still appreciated. The restaurant received mixed feedback regarding family ambiance, but it did offer a kids' menu and children ate free at breakfast, which families found convenient.
Families also highlighted the convenience of ground-floor accommodations and the availability of spacious rooms, which are ideal for larger family units. The hotel's location, near shopping areas, adds to its suitability for family stays. Despite some minor issues such as occasional noise in family suites and instances of waiting times, the overall impression is positive with many families expressing their intent to return.
Overall, the Holiday Inn Calais Coquelles stands out as a family-friendly hotel, offering suitable accommodations, thoughtful amenities and a pleasant stay for both adults and children.
4 Star
However, there are mixed opinions regarding its four-star status. While some reviews stress that the hotel lives up to four-star expectations and standards, others believe it hovers between three and four stars with some arguing it doesn't quite reach the full four-star level in reality. Criticisms include the high price for drinks and breakfast and overall hospitality that needs slight improvement to fully align with a four-star rating.
On the positive side, the service is generally praised as excellent, providing good value for the prices charged. The quality of the rooms and amenities often meets the comfortable and suitable standards expected of a four-star hotel. Though, for some, the experience felt more like staying at a transit hotel, rather than a fully-fledged four-star establishment. Nonetheless, for those seeking a generally satisfactory level of service and facilities, Holiday Inn Calais Coquelles remains a viable and often positively reviewed option.
Business
The facilities include a reliable business center and satisfactory meeting rooms, perfectly suited for business meetings and events. Travelers note the convenience of the hotel's surroundings, which provide a business-like atmosphere conducive to work. The WiFi is frequently cited as fast and efficient, making it easy for guests to stay connected and handle work tasks seamlessly.
While some guests mention that the conference spaces might benefit from refurbishment, the overall sentiment points to functionality that meets essential needs. The business amenities are well-regarded and the hotel offers a good range of spaces for conferences and meetings, accommodating both larger corporate events and smaller group sizes effectively.
Although the larger business rooms receive mixed reviews, the meeting rooms and business environment are generally praised. In summary, Holiday Inn Calais Coquelles caters well to the needs of business travelers, providing a practical, well-equipped setting for work-focused stays.
Accessible
The hotel offers a range of accessible accommodations, such as family suites and ADA-accessible rooms. Clean and comfortable rooms come with easy access and well-done accessible bathrooms. Facilities like walk-in showers and accessible parking add to the convenience and the general safety features in the hotel are commendable. The garden and pool areas are also accessible, creating a more enjoyable stay.
However, there are areas needing improvement. The limited disabled parking spaces and some non-accessible public areas can pose challenges. Some rooms are accessible only by lift and certain places within the hotel can be hard to get to. No wheelchair accessibility was noticed in specific areas, indicating room for enhancement in overall accessibility.
Overall, Holiday Inn Calais Coquelles provides a fundamentally accessible stay with several positive features, although some areas require attention to ensure full accessibility for all guests.
Heated Pool
Indoor Pool
Romantic
Dog Friendly
The grounds of the hotel offer ample space for dog walking, contributing to a pleasant experience for guests with pets. Reviews highlight that the canine services are well-maintained with good facilities specifically for dogs, catering to their needs effectively.
Despite the overall positive reception, some guests feel that the additional fees for bringing dogs are on the higher side with charges for one or more dogs being described as excessive by some. Nevertheless, the vast majority found the environment to be welcoming and convenient for pets.
Overall, the hotel's approach to accommodating dogs is well-appreciated with many guests reporting a smooth and problem-free stay with their pets. The Holiday Inn Calais Coquelles caters well to dog owners, offering a super friendly and accessible option for those traveling with dogs.
Yes, Holiday Inn Calais Coquelles by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Holiday Inn Calais Coquelles by IHG.
Yes, Holiday Inn Calais Coquelles by IHG welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Holiday Inn Calais Coquelles by IHG.
Yes, Holiday Inn Calais Coquelles by IHG has a gym.
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