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Summary of reviewsThe "Crowne Plaza - Caparica Lisbon" receives largely positive reviews across several categories, resonating well with guests for its quiet and scenic location, excellent breakfast offerings, comfortable rooms and friendly staff.
The hotel's location, perched on a hill, provides breathtaking views over Costa da Caparica and a serene environment ideal for families and those seeking tranquility. Convenient for guests with cars, it's just a 30-minute drive from Lisbon airport with easy access to beaches and the city center. While some guests note the somewhat secluded position necessitating taxis or Ubers for outings, those preferring a peaceful retreat find it ideal.
Breakfast at Crowne Plaza - Caparica Lisbon is frequently praised for its quality and variety, especially the fresh fruits, local products and omelette station. While occasional critiques mention limited options for vegans or repetitive dishes, the majority of guests laud the breakfast as a highlight, describing it as delicious and richly varied.
Dinner experiences are mixed. Many guests appreciate the quality and taste of the dishes, but note that the limited menu options and slow service detract from the dining experience. The restaurant's atmosphere is generally good, though improvements in service speed and pricing are suggested to enhance satisfaction.
Rooms are well-received for their spaciousness, modern decor and comfort, often featuring large balconies with beautiful views. They are typically clean and well-maintained, but some guests mention issues with noise insulation and occasional cleanliness lapses. Nevertheless, the overall feedback emphasizes the rooms' spacious and comfortable nature.
Cleanliness throughout the hotel is widely praised with guests noting the immaculate state of both rooms and common areas. Minor critiques include occasional housekeeping inconsistencies, yet the general sentiment is very positive about the hotel's upkeep.
The staff at Crowne Plaza - Caparica Lisbon receives high marks for their friendliness, professionalism and attentiveness. Guests frequently commend the warm reception and helpful nature of the staff, significantly enhancing their stay. While there are occasional mentions of slower service, the overwhelming consensus is that the staff are exceptional.
The Wi-Fi service presents a mixed experience with some guests enjoying reliable connectivity while others report weak signals and unstable connections, suggesting an area for improvement.
The spa and wellness facilities are a standout feature with many guests lauding the quality of the spa, gym and pool areas. The spa, including facilities like the Turkish bath and sauna, is particularly praised for its excellence and serene atmosphere. The gym is well-equipped and accessible 24 hours, catering to guests' fitness needs.
The hotel's swimming facilities, comprising indoor and outdoor pools, are well-regarded, though the outdoor pool receives mixed reviews due to occasional cleanliness issues. The indoor pool and associated amenities like a pool bar contribute positively to the guests' experience.
Parking is another strong point with guests appreciating the ample availability and convenience of both indoor and outdoor options. Free and easily accessible parking adds significant value for those traveling by car.
Families find the hotel highly accommodating with numerous child-friendly facilities such as a children's playroom and well-equipped family rooms, making it a preferred choice for those traveling with kids.
In conclusion, Crowne Plaza - Caparica Lisbon is popular among guests for its tranquil location, excellent amenities, comfortable accommodations and exceptional staff, despite minor areas for improvement in dining services and Wi-Fi connectivity. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Indoor Pool
Room Types
Premium King Room with BalconyProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Standard Twin Room with Balcony and Sea ViewThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Standard RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels.
One-Bedroom SuiteOffering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels soundproof walls and a balcony. The unit has 2 beds.
Two-Bedroom SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 4 beds.
Two-Bedroom SuiteFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The spacious suite features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 4 beds.
Premium Twin Room with Interior ViewOffering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.
Standard Twin Room with Balcony and Walk-In ShowerOffering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.
Premium King Room with Balcony and Sea ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 2 beds.
One-Bedroom Suite with Sea ViewThis air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
About Crowne Plaza - Caparica Lisbon
License: 694
Guest Reviews
Location
The Crowne Plaza - Caparica Lisbon enjoys a mixed but largely positive set of reviews regarding its location. Nestled on a hill, the hotel offers an incredible view over Costa da Caparica and a beautifully serene setting perfect for families and guests seeking tranquility. The proximity to Lisbon and the excellent beaches of Costa da Caparica is frequently highlighted, making it a great base for beach and city breaks alike. The location is convenient for those with cars, offering easy access to the motorway, plentiful parking and simple routes to nearby towns, tourist sites and the Lisbon airport, which lies just a 30-minute drive away.
Guests appreciate the modern amenities and scenic settings, including a small on-site golf course and large garden, all contributing to its appeal as a relaxing retreat away from the hustle and bustle of Lisbon. Despite its advantages, some visitors note that the hotel is somewhat secluded and not walkable to beaches or shops, necessitating taxis or Ubers for outings. However, those seeking a quiet location with good connectivity by car find it an ideal spot for both relaxation and exploration.
From glowing remarks about the beautiful, clean and spacious rooms to praise for the excellent facilities and delicious breakfast buffet, the overall sentiment about the Crowne Plaza - Caparica Lisbon’s location and offerings remains quite favorable for those who don’t mind a short drive to access Lisbon’s vibrant city center and scenic coastal attractions.
Breakfast
Breakfast at Crowne Plaza - Caparica Lisbon is generally praised for its extensive variety and high quality. Reviews highlight that the breakfast buffet caters to all tastes with a wide selection of fresh fruits, vegetables, local products and an impressive omelette station. Guests often describe the breakfast as great, excellent and even perfect, noting the delightful pastry selection and consistently replenished items. The cleanliness and management of the breakfast area are also commended.
Though most reviews are positive with some calling the breakfast amazing, rich and varied, a few guests mentioned limited variety and higher costs, particularly for vegans. Occasional issues such as repetition of dishes and the presence of ants were noted. Despite these minor drawbacks, the overall sentiment places the breakfast experience at Crowne Plaza - Caparica Lisbon among the highlights of a stay with many guests calling it wonderful, superb and worth enjoying.
Dinner
The dining experience at Crowne Plaza - Caparica Lisbon garners a mixed reception from guests with notable positives and some areas needing improvement. Guests often praise the tasty and delicious dishes available, emphasizing the excellent cuisine and the variety and quality of meals offered. The hotel's breakfast is frequently highlighted as very good and complete with a diverse selection that seems to satisfy various palates.
However, the dinner service draws attention for its limited menu options, which some find disappointing and not reflective of the hotel's otherwise high standards. Prices at the restaurant are also considered steep by many guests and the value for money is questioned. Service speed is another common concern with numerous comments about slow dinner service and long waiting times for meals, whether in the restaurant or room service.
In terms of ambiance and atmosphere, some guests noted issues such as mismatched music during dinner times and the need for better smoke control in indoor dining areas. Despite these criticisms, the staff serving dinner are often described as friendly and professional, contributing positively to the dining experience.
Overall, while the quality of the food at Crowne Plaza - Caparica Lisbon is commendable, improvements in menu variety, service speed and pricing would enhance the overall dining experience for guests.
Rooms
The rooms at Crowne Plaza - Caparica Lisbon are consistently praised for their spaciousness and comfort. Guests often highlight the bright and modern decor with many rooms offering large balconies with beautiful views, including sea vistas and scenic sunsets. Cleanliness is generally noted with rooms being described as clean, bright and regularly maintained, though a few guests did mention occasional lapses in thorough cleaning.
The beds are particularly comfortable, contributing to a relaxing stay. Many rooms are equipped with convenient amenities such as kitchenettes and large terraces, making them suitable for both families and longer stays. Suites and larger rooms are often highlighted for their impressive size and luxurious feel. The hotel’s facilities, including indoor and outdoor swimming pools and a well-equipped gym, complement the comfortable accommodations.
Some reviews noted issues with noise insulation and occasional delays in room readiness. The soundproofing seems to be a common concern with some guests mentioning noise from adjacent rooms and hallways. Despite minimal drawbacks, like occasional room readiness issues or minor housekeeping oversights, the overall consensus is positive, emphasizing the spacious, well-decorated and comfortable nature of the rooms.
Beds
The beds at the Crowne Plaza - Caparica Lisbon receive high praise for their comfort with numerous guests describing them as extremely comfortable and very cozy. Many reviews highlight the quality of the bedding and mattresses, noting that the beds are large, spacious and equipped with excellent pillows and bed linens. Guests frequently mention feeling well-rested thanks to the comfortable sleeping arrangements. However, several reviews point out that the sofa beds do not measure up to the standards of the main beds, often being described as uncomfortable and hard. Despite this, the overall consensus is that the hotel offers a restful and comfortable sleeping experience, particularly regarding the main beds in the rooms.
Cleanliness
Crowne Plaza - Caparica Lisbon is frequently praised for its high standards of cleanliness. Guests consistently highlight the immaculate state of the hotel, describing it as very clean, highly maintained and well-organized. The hotel rooms are often noted as clean and pleasant with many appreciating the clean and modern design of the facilities. The common areas also receive positive remarks for their cleanliness and pleasant scents.
However, there are occasional criticisms. Some guests noted that room cleaning could be more thorough with specific mentions of dust and vacuuming being overlooked and issues like dirty curtains. While the hotel generally maintains an excellent standard of cleanliness, it's clear there's room for minor improvements in housekeeping consistency.
Overall, visitors leave with a positive impression of Crowne Plaza - Caparica Lisbon's commitment to cleanliness and comfort, making it a top choice for travelers seeking a tidy and well-maintained place to stay in Lisbon.
Staff
The reviews for the staff at Crowne Plaza - Caparica Lisbon are overwhelmingly positive, highlighting a consistent theme of exceptional service and attentiveness. Guests frequently commend the staff for their friendliness, professionalism and helpful nature. According to these reviews, the reception team and general employees are notably warm and accommodating, often described as friendly, welcoming and super attentive. Many reviewers mentioned their positive interactions with the front desk staff, who provided excellent service during check-in and check-out.
Moreover, the hospitality shown by the employees extends beyond the reception with staff across the hotel's various services—ranging from the restaurant to the pool bar—earning praise for their courteous and friendly manners. The hotel's commitment to ensuring guests feel well taken care of is evident with mentions of staff members going out of their way to assist, greet with smiles and address any issues swiftly.
There are a few mentions of areas needing improvement, such as occasional slowness and lack of helpfulness from some staff members, particularly at reception. However, these instances appear to be exceptions rather than the rule, as they are outweighed by the numerous comments about the staff's dedication, kindness and professional demeanor.
In summary, guests of Crowne Plaza - Caparica Lisbon seem to have had positive experiences largely due to the attentive and friendly staff, whose hospitality significantly enhances the overall stay.
Wi-Fi
The Wi-Fi experience at Crowne Plaza - Caparica Lisbon is mixed. Some guests reported reliable service, particularly highlighting excellent communication with the front desk staff regarding any Wi-Fi issues. However, numerous reviews pointed to inconsistencies with many commenting on weak or nonexistent signals in the rooms and unstable connections in various areas of the hotel. The need for improvement was a common theme with some guests finding the situation disruptive enough to interfere with their relaxation. While some areas near the reception had better connectivity, the overall feedback indicates that the Wi-Fi service is an area requiring attention.
Spa
Nestled close to the beach, Crowne Plaza - Caparica Lisbon boasts a spa that consistently garners positive feedback from its guests, who frequently describe it as excellent, incredible and high-quality. The spa area is well-equipped, featuring a Turkish bath, dry sauna, hammam, steam room and a heated indoor pool. Many guests appreciate that the sauna is included in the room price, adding value to their stay. The wellness center is described as a great place to relax with facilities akin to those found in a 5-star hotel.
The spa combines a serene atmosphere with top-notch amenities, offering massage treatments and ensuring a satisfying experience for those looking to unwind. The gym and pool facilities complement the spa, rounding out a robust wellness offering.
However, some drawbacks were occasionally noted, such as instances where the sauna and steam room weren't operational and the spa being somewhat noisy at times. Additionally, some guests pointed out that the spa's operating hours are from 10 am to 8 pm, which might not suit all schedules. Overall, the spa at Crowne Plaza - Caparica Lisbon is a highlight of the hotel, praised for its excellence and contributing significantly to the overall guest experience.
Gym
The Crowne Plaza - Caparica Lisbon boasts an impressive gym that receives high praise from its guests. The gym is frequently described as great, well-equipped and complete, offering everything one might need for a thorough workout. Its facilities are noted to be excellent and on par with those found in a 5-star hotel. The gym is open 24 hours, providing convenience for guests with varying schedules. Alongside the gym, guests can also enjoy additional amenities like a sauna and a spa. Despite the overwhelmingly positive feedback, there is a minor mention of some fitness facilities not working. However, overall, the gym is characterized by its large size, good equipment and the positive experience it offers to its users.
Pool
Crowne Plaza - Caparica Lisbon offers an impressive array of swimming facilities, including both indoor and outdoor pools, catering to a variety of preferences. Guests appreciated the multiple pool options available with many highlighting the clean and large pools, including a dedicated children’s pool. The pool area is often described as beautiful, calm and relaxing, complemented by the scenic view of the golf course and the sea. The presence of amenities such as a pool bar and weekend DJ music adds to the vibrant yet laid-back atmosphere.
While the indoor pool received high marks for its quality and maintenance, the outdoor pool garnered mixed reviews; it was noted as spacious and enjoyable but occasionally not as clean or relaxing as expected. The pool service was found to be slow at times and some guests pointed out the lack of crucial facilities like showers and enough shade by the poolside. Despite these minor setbacks, the overall pool experience at the hotel is positive, enhanced by the availability of spa treatments and a well-maintained indoor pool area.
Parking
The parking facilities at Crowne Plaza - Caparica Lisbon receive abundant praise from guests for their convenience and ample availability. Guests appreciate the extensive indoor and outdoor parking options, including an underground garage that offers generous space and easy access. Many reviewers highlight the availability of free parking, both on the street and within the hotel's premises, which adds significant value to their stay. The property ensures that there is always a parking space available, reducing the hassle of finding a spot. While a few reviews mention issues with limited parking space, the overall sentiment emphasizes excellent and convenient parking services. The spacious parking lot and the inclusivity of covered parking in the price make it a stress-free experience for those traveling by car.
Family
The Crowne Plaza - Caparica Lisbon is an excellent choice for families seeking a comfortable, child-friendly accommodation. The hotel is consistently praised for its family-friendly environment and facilities, making it ideal for those traveling with children. Guests frequently highlight the children's playroom and the well-equipped family rooms, which cater well to kids of all ages.
Families appreciate the kids' club and various kid-friendly areas throughout the hotel. The location is also noted as suitable for family trips, offering a spacious and accommodating setting. The children's menus and the warm welcome for little ones contribute to an overall positive experience for families.
Travelers appreciate the pet-friendly policy, allowing families to bring their furry friends along. Reviews often emphasize the hotel’s suitability for family vacations, weekend getaways and extended stays with guests frequently mentioning how enjoyable and seamless their family trips have been.
In summary, the Crowne Plaza - Caparica Lisbon stands out as a reliable and enjoyable destination for family stays, ensuring that both parents and children have a memorable, hassle-free experience.
Golf
Situated near the Crowne Plaza - Caparica Lisbon, the hotel offers the advantage of a nearby golf course that guests have positively remarked on. Providing views of the golf course from various vantage points, including some rooms and the pool area, this setting adds a visually appealing dimension to the stay. The course itself, featuring a 9-hole layout, is well maintained with stunning grounds. Additionally, the spacious garden area also contributes to an overall pleasant experience for those who appreciate greenery and outdoor settings.
4 Star
Crowne Plaza - Caparica Lisbon has consistently been praised for its four-star service and high-standard amenities that often exceed expectations. Guests frequently describe the accommodations as modern and clean, reflecting the quality one would anticipate from a four-star hotel. The facilities are well-maintained and some visitors even feel the amenities rival those of a five-star establishment. While the hotel carries a solid four-star rating, many reviewers believe it has the potential to be even greater. Overall, it delivers a commendable four-star experience with several aspects that leave guests thinking it could easily be classified as five-star.
Business
Crowne Plaza - Caparica Lisbon offers notable features making it an ideal spot for business travelers, including dedicated meeting rooms and a business-friendly environment. The hotel is often praised as a great place for business meetings and overall, a good choice for business trips. However, there are some drawbacks such as unreliable Wi-Fi for business meetings and a lack of workspace. Additionally, the absence of specific amenities to support business needs and slow room service can be inconvenient for those traveling for work. Despite these issues, it remains a popular choice for business travel.
Accessible
Crowne Plaza - Caparica Lisbon is conveniently located with easy access via local bus routes and Uber, making it a well-connected destination. For those traveling by car, note that it's near major highways, despite some challenges with car access. The hotel's infrastructure supports guests with reduced mobility with functional elevators ensuring smooth movement within the premises. However, there are areas needing improvement, such as disabled-friendly parking and additional amenities for disabled guests. The highlight for many is the attentive and genuinely helpful staff, who greatly enhance the overall accessibility experience.
Children's Pool
The children's pool at Crowne Plaza - Caparica Lisbon is often praised by guests for being an excellent facility for families. The pool area is described as family-friendly with a specific section for kids that includes a large, shallow pool ideal for young children. The children's pool is conveniently situated adjacent to the main pool, making supervision easier for parents. Guests have noted that the children's pool area is very good and well-maintained, ensuring a safe and enjoyable environment for kids to splash around. There were no issues reported about the children's pool, adding to the confidence for families planning their stay. Additionally, the hotel offers a cute little pool for babies, catering to even the youngest guests.
Outdoor Pool
Nestled in the charming Caparica coastal region, the Crowne Plaza - Caparica Lisbon boasts a truly remarkable outdoor pool area that receives much praise from its guests. The outdoor swimming pool stands out for its generous size, offering ample space to swim and relax. The pool area is not only large but also heated and clean, ensuring a pleasant experience regardless of the season.
Visitors often describe the pool as beautiful and nice, highlighting the well-maintained surroundings that contribute to a serene atmosphere. The addition of DJ music and a small bar by the pool enhances the overall ambiance, making it a delightful spot to unwind. Although a few guests mentioned the need for occasional cleaning, overall impressions remain positive with many expressing enjoyment of the pool's perfect balance between relaxation and entertainment.
With a combination of breathtaking views, maintenance and comfort, the outdoor pool area at Crowne Plaza - Caparica Lisbon is an appealing feature for guests seeking both relaxation and fun during their stay.
Indoor Pool
The indoor pool at Crowne Plaza - Caparica Lisbon consistently impresses guests with its size and warmth. Described as giant and fabulous, the pool offers a peaceful and comfortable setting, making it an ideal spot for relaxation. Guests appreciate the well-maintained facilities, noting that the indoor pool area is pleasantly warm and organized. The pool is often highlighted for exceeding expectations and being amazing with several mentions of its perfect temperature. The spa and gym facilities accompanying the indoor pool resemble those of a 5-star hotel, further enhancing the experience. While some guests noted a lack of towels, the overall feedback about the indoor pool remains highly positive.
Dog Friendly
Crowne Plaza - Caparica Lisbon stands out as an ideal destination for travelers with pets, particularly dogs. The hotel is notably dog-friendly, allowing pets access throughout the entire establishment. Guests have highlighted that the accommodations are well-prepared for pets, providing essentials like baskets, bowls, toys and even food for small dogs such as Yorkshire terriers.
The hotel environment is welcoming for pets with rooms specifically designed to be pet-friendly. Staff are noted for treating animals well, ensuring a comfortable stay for both pets and their owners. Many found it excellent for traveling with their four-legged companions.
While there is a €25 per night surcharge for dogs, some guests deemed it excessive. Nonetheless, the acceptance of pets and the provided amenities make Crowne Plaza - Caparica Lisbon a favorable option for those traveling with pets.
Yes, Crowne Plaza - Caparica Lisbon has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Crowne Plaza - Caparica Lisbon.
Yes, Crowne Plaza - Caparica Lisbon welcomes dogs.
Yes, parking facilities are available at Crowne Plaza - Caparica Lisbon.