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Summary of reviewsThe Clarendon Hotel in Deal is highly regarded for its stellar location, situated right on the seafront opposite Deal Pier. Guests frequently praise the breathtaking views of the coastline, convenience to local amenities and proximity to the train station, making it an excellent base for exploring nearby areas like Dover and Sandwich. The hotel's beachfront setting offers a peaceful retreat with clean and comfortable accommodations, enhanced by the nearby municipal car park for those traveling by car.
The hotel’s unique approach to breakfast, providing in-room complimentary breakfast items like cereals, milk, tea and coffee, has received mixed reviews. While some guests appreciate the convenience and flexibility of this arrangement, others miss a traditional cooked breakfast. Despite this, the hotel’s prime location and well-equipped rooms often make up for the minimalist breakfast service.
Dining experiences at The Clarendon Hotel have been positively highlighted, particularly the on-site Indian restaurant, which offers delicious meals and discounts for guests. Although some amenities are currently unavailable due to ongoing renovations, the attentive staff offer excellent dining suggestions in the nearby area, ensuring guests experience a satisfying culinary stay.
The hotel rooms are frequently described as clean, comfortable and modern with many suites offering spacious accommodations and stunning sea views. Thoughtful touches such as air conditioning, coffee machines and stocked mini-fridges enhance the comfort of the stay. While there have been occasional mentions of rooms needing updates, the overall sentiment underscores clean, well-maintained and beautifully furnished accommodations.
Cleanliness is a strong suit of The Clarendon Hotel with guests consistently appreciating the spotless and well-maintained rooms. The daily cleaning service further ensures a tidy and comfortable environment for guests. Although there are some minor critiques about communal areas, the attention to cleanliness in guest rooms stands out.
The staff at The Clarendon Hotel receive significant commendation for their friendliness and helpfulness, particularly standout individuals like Orla and Wendy. Guests appreciate the warm reception, efficient check-in process and the attentive, accommodating nature of the hotel personnel, contributing to a welcoming and enjoyable stay.
Free WiFi is another modern convenience offered by the hotel with many guests finding it adequate for their needs, though some noted occasional instability. The hotel’s great location, comfortable room amenities and features like air conditioning and powerful showers add to the overall positive experience.
For families, The Clarendon Hotel is a recommended choice, offering clean, spacious rooms with separate child bedrooms and cots upon request. The hotel’s central location and family-friendly atmosphere, coupled with accommodating staff and practical room setups, make it ideal for family stays.
Golf enthusiasts will find The Clarendon Hotel conveniently located near several picturesque golf courses, making it a favorable base for a golf holiday.
Guest reviews of the beds are generally positive, highlighting their comfort, though there are occasional mentions of worn mattresses and discomfort from sofa beds. Despite this, the overall sleep experience is satisfactory with many guests enjoying a restful night.
Accessibility features, including step-free access, a ramp at the front entrance and designated accessible rooms, make The Clarendon Hotel a viable option for guests with disabilities.
In summary, The Clarendon Hotel offers a prime seafront location with stunning views, clean and comfortable rooms and a friendly, accommodating staff, making it a highly recommended choice for visitors to Deal. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Small Hotel
Room Types
Double RoomFeatures include a flat-screen TV, tea and coffee making facilities, and an en suite bathroom.
Standard Twin RoomAn en suite bathroom, flat-screen TV and tea/coffee making facilities are featured in this room. Complimentary mineral water and biscuits are also supplied.
Deluxe Triple Room with Sea ViewFeaturing a double bed, a seating area, and a window seat with sea views.
Double Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.
Sun-Rise SuiteProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 4 beds.
Bernadette SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.
Double or Twin Room with Sea ViewOffering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as sea views.
Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view.
Superior Suite with Sea ViewThis suite's special feature is the fireplace. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Junior Suite with Sea ViewThis suite offers a fireplace. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
King Suite with Sea ViewThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Deluxe Family SuiteFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a TV, soundproof walls, a tea and coffee maker, a seating area as well as sea views.
Suite with Sea ViewThis suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 3 beds.
Guest Reviews
8.0
Very Good
Location
The Clarendon Hotel in Deal boasts a superb location, frequently praised by guests for its proximity to the sea and central amenities. Situated right on the seafront, opposite Deal Pier, the hotel offers breathtaking views of the coastline from many of its rooms. Guests have highlighted the convenience of being just a short stroll from the train station, making it easy to explore the surrounding areas such as Dover and Sandwich. The central position ensures that restaurants, pubs and shops are within easy reach, providing an ideal base for sightseeing and enjoying the local culture.
The hotel's seaside setting is perfect for beach lovers and those who appreciate beautiful sunrises with many rooms offering unobstructed sea views. Despite its central and bustling location, many reviews note that it remains relatively quiet, offering a peaceful retreat with clean and comfortable accommodations. Additionally, the nearby municipal car park makes it convenient for those traveling by car. Overall, The Clarendon Hotel stands out for its exceptional location, making it an excellent choice for visitors to Deal looking for both convenience and scenic beauty.
Breakfast
The Clarendon Hotel offers a unique and somewhat unconventional approach to breakfast, which has received mixed feedback from guests. While the hotel does not provide a traditional hot breakfast or full-service dining options, it makes up for this with in-room complimentary breakfast items. These include cereals, breakfast bars, fresh milk, tea, coffee and bottled water, which many guests found to be a thoughtful and convenient touch.
The in-room breakfast allows for a relaxed start to the day without the need to rush to a dining area. Some visitors appreciated this flexibility, noting that it suited their schedules perfectly. Families with kids also found the provided cereal and milk to be a handy option. Several guests enjoyed the coffee machines and mini-fridges stocked with essentials, enhancing the comfort of their stay.
However, for those accustomed to a more substantial morning meal, the limited breakfast offerings were a letdown. Some suggested that a continental breakfast tray or a wider variety of options, including fresh fruit or juices, would have enhanced their experience. A few guests were disappointed by the absence of a cooked breakfast and some noted the misleading advertising regarding the extent of the breakfast provided.
Despite these critiques, the hotel's prime location and comfortable, well-equipped rooms with unique touches often compensated for the lack of a traditional breakfast service. In summary, while The Clarendon Hotel’s minimalist approach to breakfast isn’t for everyone, the complimentary in-room provisions hit the mark for many, making it a cozy and convenient choice for travelers.
Dinner
The Clarendon Hotel boasts an impressive dining experience with particularly high praise for the Indian restaurant located on-site, which offers a delightful discount for guests. The quality of the food receives consistent commendation for its freshness and amazing tastes, making it a highlight for visitors. Special occasions, such as the New Year's dinner, are noted as being especially delightful.
Despite the hotel's dining excellence, there are several logistical challenges due to ongoing renovations. Many amenities one might expect, like a bar, breakfast service or catering options, are currently unavailable. This situation necessitates guests to venture out for meals and drinks. Unfortunately, this lack of central facilities, including reception rooms and dining areas, was often communicated to guests only shortly before their arrival, leading to some inconvenience.
Nevertheless, the hotel staff are attentive, providing excellent suggestions for dining in nearby Deal, ensuring guests still have access to good options for dinner despite on-site limitations. For those inclined to stay in, the Indian restaurant remains a highly recommended choice. Additionally, there are numerous local restaurants and a friendly bar with reasonable prices nearby, offering diverse dining possibilities to complement the hotel’s offerings.
Rooms
The Clarendon Hotel offers a variety of rooms that cater to both leisure and family travelers. The rooms are frequently praised for their cleanliness, comfort and modern decor. Many guests found the suites especially spacious, often feeling more like small apartments with separate bedrooms and living areas.
The rooms are well-maintained with excellent facilities, including comfortable beds, modern bathrooms, tea and coffee making supplies, mini-fridges stocked with fresh milk and powerful showers. Numerous reviews highlighted the large, beautifully decorated suites such as the Sunrise Suite, Goodwin Suite and Lighthouse Suite, which were noted for their ample space, high-quality furnishings and stunning sea views.
Guests appreciated the thoughtful touches and functional amenities, such as air conditioning, free bottled water, coffee machines and even binoculars and typewriters in some rooms, adding a special charm. The hotel’s location right on the beachfront and close to the town center was another significant plus, offering guests easy access to local attractions while providing tranquil settings with spectacular views of the sea and pier.
However, there were occasional downsides mentioned, such as some rooms being basic, small or in need of updates and issues with room temperature control or insufficiently sized curtains. Despite these occasional drawbacks, the overall sentiment highlights The Clarendon Hotel's commitment to providing a comfortable and pleasant stay with spacious, clean and well-furnished rooms.
Beds
The beds at The Clarendon Hotel have generally received positive feedback from guests. Many guests have praised the beds for being very comfortable with several specifically mentioning the comfort of the king-sized and spare beds. Phrases like "comfortable bed," "comfy bed," and "very comfy bed" appear frequently, underlining the overall satisfaction with the bedding.
However, the reviews also highlight a few areas for improvement. Some guests found the mattresses to be soft and even a bit worn, causing discomfort for certain individuals. Issues such as beds dipping in the middle, creaky bed frames and thin mattresses are noted by several reviewers. The sofa beds, in particular, have been mentioned as less comfortable and some guests found the small double beds to be insufficient in size for a couple.
Despite these mixed experiences, the general consensus leans towards a positive rating for the beds at The Clarendon Hotel with many guests expressing that they enjoyed a good night's sleep in what they described as comfortable and clean rooms. The occasional presence of modern and luxurious bedding contributes positively to the hotel experience, while a few guests have commented on the basic quality of the pillows.
In summary, while not all beds at The Clarendon Hotel provided the same level of comfort, many guests reported a satisfactory and restful sleep experience with several beds being described as exceptionally comfortable.
Cleanliness
The Clarendon Hotel has received a substantial amount of feedback regarding its cleanliness with the majority of comments being overwhelmingly positive. Guests frequently describe the rooms as very clean and comfortable, noting that the accommodations are both spotlessly clean and well-maintained. Many reviews highlight the modern and airy atmosphere of the rooms, which are often described as bright and nicely decorated. Daily room cleaning seems to be a consistent perk that guests appreciate, ensuring a fresh and tidy stay.
However, there are some mentions of areas needing improvement. Specifically, the communal spaces occasionally draw criticism for being untidy and in need of better maintenance. Issues such as dirty windows, litter and slightly dusty areas have been noted. Some minor repairs were also highlighted, such as stained baths and peeling paint.
Despite these few areas for improvement, the hotel's commitment to cleanliness in guest rooms stands out. The cleanliness of the rooms is consistently praised with many noting the exceptional standard maintained. The clean and comfortable beds, well-stocked amenities and attentive staff further enhance the overall positive experience. Overall, guests find The Clarendon Hotel to be a clean and comfortable choice with room to fine-tune its communal space upkeep.
Staff
The Clarendon Hotel has garnered considerable praise for its exceptional team, particularly for their friendliness and helpfulness. Time and again, guests highlight the warm, welcoming reception they receive, notably from Orla, whose service stands out as exceptional. Numerous reviews applaud the staff's willingness to go above and beyond, such as assisting with luggage and providing thoughtful guidance.
Guests frequently describe the staff as pleasant, accommodating and attentive, ensuring a comfortable and enjoyable stay. The check-in process is consistently smooth and efficient, complemented by the staff's cheerful demeanor. Housekeeping staff, including a standout mention for Wendy, are recognized for their friendliness and thorough service. The bar staff, including Phil, also leave a lasting impression with their approachable and engaging manner.
While the majority of reviews are positive, noting the helpful and friendly nature of the hotel personnel, there are occasional mentions of instances where the service felt lacking, such as unavailability and unresponsiveness. Nonetheless, these instances are outliers in an otherwise commendable record.
Overall, the hotel's staff excels in providing a high level of customer service, creating a welcoming environment that ensures guests feel well taken care of during their stay.
Wi-Fi
The Clarendon Hotel offers a range of modern conveniences, including free WiFi available throughout the property. Guests generally reported the WiFi as functioning well, noting that it was fast enough to stream Netflix without any issues. While some mentioned that the WiFi signal could be improved and noted occasional instability with the public WiFi, many found it adequate for their needs. The hotel’s great location and accessibility features make it a good choice, especially for those with limited mobility or for short stopovers. Additional highlights include a comfortable room environment with great air conditioning, a good mattress, an impressive shower and a reliable coffee maker. Despite a few mentions of limited or no WiFi information, overall, the hotel provides a satisfactory internet experience for most guests.
Family
The Clarendon Hotel is a gem for families seeking a relaxed and accommodating stay. With its array of family-friendly features, it is highly recommended for short vacations or even just a one-night retreat. Offering separate child bedrooms and cots upon request, the hotel ensures that family members have ample space and comfort. The rooms are clean and come with comfortable beds, making them ideal for families of all sizes.
Guests have praised the ample storage space for luggage, two bathrooms and beautiful views, which contribute to a stress-free and enjoyable stay. The hotel staff adds to the positive experience by being very accommodating and prompt in addressing queries, particularly about parking. The quirky Georgian layout adds a unique charm, while the overall atmosphere is safe and welcoming for families.
Located centrally and directly across from the beach, The Clarendon Hotel is not only convenient but also offers a variety of room setups to suit different family needs with special touches that make celebrations memorable. Although the family rooms may sometimes lack seating for larger families, the overall presentation and practicality make it perfect for family stays. Whether traveling as a trio or a group of five, the value for money and overall comfort make The Clarendon a top choice for a family-friendly getaway.
Golf
The Clarendon Hotel is situated in a prime location for golf enthusiasts with several picturesque golf courses in its vicinity. Guests have highlighted the convenience and ease of access to these local golfing facilities, praising the hotel's proximity that makes it an ideal choice for a golf holiday. The hotel comes highly recommended for golfers looking to enjoy a seamless golfing experience. Despite some guests not utilizing the golfing amenities, the overall consensus points to The Clarendon Hotel as a favorable base for those aiming to explore and enjoy the nearby courses.
Accessible
The Clarendon Hotel offers several accessible features that make it a viable option for guests with disabilities. It boasts step-free access and a ramp at the front entrance, ensuring the ground floor can be easily navigated. The accessible lobby and designated accessible rooms are well-equipped with measures to cater to those in wheelchairs. Guests appreciate the seamless and easy access facilitated by a code issued during booking, as well as the convenience of remote check-in/check-out processes.
While the hotel's location is conveniently accessible, it is on a busy road which can be noisy. There are some challenges as well; the absence of assistance with luggage and the prevalence of steep staircases can pose difficulties, particularly because the better rooms are situated up several flights of stairs. The lack of a lift means that guests with mobility issues may find navigating the hotel challenging. Moreover, limited dining options and the absence of breakfast or bar facilities on-site are additional considerations.
Parking is available but can be expensive, as it is located in a public car park behind the hotel. The hotel staff are noted for their helpfulness, but some reviews suggest the removal of fridges and continental breakfast items in rooms could improve the overall experience.
Overall, while The Clarendon Hotel does offer important accessibility features for guests with disabilities, including accessible rooms and convenient ground floor access, the presence of steep stairs and a lack of elevator could be significant barriers for some.
Romantic
The Clarendon Hotel stands out as a superb destination for those seeking a romantic getaway. Guests frequently highlight the fantastic views from the rooms with many describing the scenery as both romantic and breathtaking, especially with vistas of the pier. The hotel excels in creating a quiet and peaceful atmosphere, ideal for couples looking to escape from their daily routine.
The decor and comfort of The Clarendon add a boutique feel that makes stays feel extra special and the attention to creating a romantic touch is evident throughout the property. Recommendations for couples are strong with many suggesting the hotel is a perfect place to make a partner happy and for midweek romantic retreats.
Overall, The Clarendon Hotel emerges as an excellent choice for anyone planning a romantic escape, offering a great spot to stay with a perfect blend of tranquility and romantic charm.
No, The Clarendon Hotel doesn't have any pool.
No, a spa isn't available at The Clarendon Hotel.
Yes, The Clarendon Hotel welcomes dogs.
No, parking facilities aren't available at The Clarendon Hotel.