Waterfront Hotel

Deal 51.22392700, 1.40461900 , 29 Beach Street (Show on Map)
8.0
Very Good


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Summary of reviewsThe Waterfront Hotel in Deal enjoys exceptional location accolades, as it is situated directly on the seafront opposite the pier. This prime spot provides stunning sea views and convenient access to local amenities such as shops, restaurants, bars and transport links. Guests highlight its suitability for exploring nearby attractions like Kent, Dover and local castles. The hotel's scenic coastal setting is ideal for beach enthusiasts and those keen on coastal walks and bike tours.

The breakfast offerings at the Waterfront Hotel receive widespread praise for their variety, quality and deliciousness. Guests appreciate options like freshly cooked items, gourmet English breakfasts and diverse choices catering to vegetarian, vegan and gluten-free diets. The breakfast area is noted for being clean and offers beautiful sea views with the friendly and efficient staff enhancing the dining experience.

The dinner experience also garners high praise with guests lauding the well-cooked and tastefully presented dishes. Despite a limited menu, items such as fish and chips, fish pie and lamb shank come highly recommended. The restaurant is valued for its cozy atmosphere and competitive pricing, making dining here a delightful and worthwhile experience.

Guests frequently comment on the comfort and cleanliness of the rooms, many of which offer picturesque sea views. The rooms are well-maintained with comfy beds, clean linens and adequate amenities like tea and coffee facilities. While some guests mention minor issues like small room sizes or dated decor, the overall consensus is that the rooms provide a comfortable and cozy environment.

Cleanliness is a prominent feature of the Waterfront Hotel with frequent mentions of spotless rooms, clean bedding and towels and well-maintained communal areas. While there are occasional remarks about specific areas needing attention, the general sentiment is of a high standard of hygiene that enhances guests' stay.

The staff at Waterfront Hotel consistently receive glowing reviews for their friendliness, helpfulness and efficient service. Whether it’s the reception team, breakfast staff or management, guests appreciate the warm and courteous interactions that contribute significantly to the hotel's welcoming atmosphere.

While the hotel's free WiFi receives mixed reviews, many guests find it satisfactory while a minority report issues with connectivity in certain rooms.

As a family-friendly establishment, the Waterfront Hotel offers accommodations and amenities that cater well to children and pets, ensuring a comfortable stay for families. Despite minor concerns such as the absence of baths in some family rooms or the condition of bunk beds, the overall feedback from families is positive.

Guests have a mixed response to the beds with many finding them very comfortable, though some reviews point out inconsistencies with bed comfort and quality.

As a three-star hotel, Waterfront Hotel is praised for its value and charming atmosphere, providing clean and cozy accommodations at a fair price. While it may lack the luxuries of higher-rated establishments, its comfortable and welcoming environment often exceeds guests' expectations for the rating.

Overall, the Waterfront Hotel stands out for its perfect location, excellent dining experiences, high cleanliness standards and friendly staff, making it a great choice for travelers seeking a memorable stay in Deal.
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Family Friendly Hotel

Dog Friendly Hotel

Hotel with Free Wi-Fi

Cheap Hotel

Small Hotel

3-Star Hotel

Room Types
Double Room with Bathroom No. 4 Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

Triple Room with Private Bathroom No. 16 Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit offers 2 beds.

Quadruple Room with Sea View Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit offers 3 beds.

Double Room with Bathroom No. 5 Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as city views. The unit offers 1 bed.

Double Room with Bathroom No. 15 Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit offers 1 bed.

Double Room with Shower No. 12 Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

Quadruple Room with Private Bathroom Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as city views. The unit offers 3 beds.

Twin Room with Shared Shower and Toilet No.7 Featuring free toiletries and bathrobes. This twin room has a tea and coffee maker, flat-screen TV, sea views, shared Bathroom. The unit has 2 beds.

Twin Room with Shared Shower and Toilet No.9 Providing free toiletries and bathrobes, this twin room includes a shared bathroom with a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as city views. The unit offers 2 beds.

Double Room with Shared Shower and Toilet No. 10 Offering free toiletries and bathrobes, this double room includes a shared bathroom with a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

Budget Triple Room Providing free toiletries and bathrobes, this triple room includes a shared bathroom with a hairdryer. The triple room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 2 beds.

Budget Double Room with Shared Shower and Toilet No. 8 This double room has a electric kettle and sea view. There is a sink in the room but there is not an en-suite bathroom.

Budget Single Room with Shared Bathroom No. 19 - No Lift This single room has a bathrobe, flat-screen TV and electric kettle. The hotel does not have a lift. Situated on the third floor

Budget Single Room with Shared Bathroom No. 18 - No Lift This single room features a electric kettle, bathrobe and view. The hotel does not have a lift. Situated on the third floor

Guest Reviews
8.0
Very Good
Location
The Waterfront Hotel in Deal boasts an exceptional location that receives consistent praise from its guests. Situated directly on the seafront and opposite the pier, it offers stunning views of the sea, making it a prime spot for beach enthusiasts and those looking to soak in coastal beauty. The hotel’s central position in Deal means that shops, restaurants, bars and public transport links are all within easy reach, providing convenience for visitors.

Guests find it to be an ideal base for exploring attractions such as Kent, Dover and local castles, making it favorable for both short stays and longer vacations. The views from sea-facing rooms are particularly highlighted as spectacular and the proximity to the beach is highly valued. This location offers a perfect blend for those looking to relax by the sea or embark on scenic coastal walks and bike tours.

The centrality to local amenities, combined with the appealing waterfront setting, makes it a favorite among travelers. Whether staying for a romantic getaway, a family trip or simply passing through, the hotel's positioning delivers both practical and picturesque benefits. The Waterfront Hotel’s excellent location is undoubtedly one of its standout features, setting the stage for a memorable stay in Deal.

Breakfast
Waterfront Hotel has received glowing reviews for its breakfast offerings, which have consistently left guests impressed. The breakfast spreads are described as excellent, varied and delicious with particular highlights including freshly cooked items and a gourmet English breakfast. The dining experience is enhanced by a clean and inviting breakfast area, often highlighted by reviewers as spotless and offering beautiful sea views.

Guests have praised the quality and variety of breakfast options, including vegetarian, vegan and gluten-free choices. Favorites such as quiches, pancakes and waffles, as well as a plentiful selection of cereals and fresh fruit, have been frequently mentioned. The breakfast menu also includes international buffet options catering to diverse tastes.

Service at breakfast is noted for its excellence with friendly and efficient staff contributing to a pleasant dining experience. The timing of breakfast service, starting at 7am, has been found convenient by many visitors.

Waterfront Hotel's breakfast is not only praised for its taste and variety but also for its presentation and generous portions. Guests have enjoyed both the cooked-to-order meals and the array of hot and cold dishes available. Overall, the breakfast experience is described as substantial, hearty and consistently high-quality, setting a positive tone for the day ahead.

Dinner
The dinner experience at the Waterfront Hotel's restaurant consistently receives high praise from guests. The evening meals feature excellent, well-cooked dishes with fresh and tastefully presented food. Although the menu is somewhat limited, the quality and variety offered often exceed expectations. The fish and chips, Fish Pie and Lamb Shank are particularly popular and highly recommended. Guests also appreciate the competitive pricing alongside the high standard of food, making dining here a worthwhile experience.

The restaurant not only serves delightful dinners but also excels in breakfast offerings with options like a gorgeous full English breakfast and practical, yummy breakfast courses. Sunday lunch is another highlight, recognized for being delicious and a great value.

Service quality complements the food, making dining at the Waterfront Hotel a pleasurable experience. Even though dinner service is unavailable on Tuesdays, the nearby cafes, pubs and fish and chip shops provide excellent alternatives. Overall, the Waterfront Hotel’s restaurant stands out for its exceptional food, traditional cozy atmosphere and attentive service.

Rooms
Waterfront Hotel offers a variety of room options that cater to different preferences and budgets. Many guests have appreciated the quiet and comfortable ambiance of the rooms, often highlighting their cleanliness and neat arrangement. The sea view from numerous rooms is a standout feature, offering picturesque vistas of the sunset and sunrise.

Rooms are generally well-maintained and decorated with comfy beds and clean linens frequently mentioned. Some rooms are described as spacious, providing ample storage space and a comfortable environment for relaxation. The en-suite bathrooms in some rooms are noted to be of good size and cleanliness.

However, feedback on room sizes varies with some guests finding them a bit small, especially for families or groups. The decor in certain rooms appears dated to some guests and there are mentions of shared bathrooms and the need for some areas to be updated or repainted.

Despite minor inconveniences, such as room size and dated decor, guests seem to appreciate the overall comfort, cleanliness and the charming, cozy feel of the hotel rooms. The addition of amenities like tea and coffee facilities and the appeal of well-kept, airy rooms, make Waterfront Hotel a pleasant stay for many travelers.

Beds
Waterfront Hotel receives mixed reviews regarding its beds with many guests noting them as a standout feature of their stay. Words like comfortable, very comfortable and super comfy frequently appear, highlighting that many find the beds to be of excellent quality. Terms such as excellent bedding, prime bed options and top class beds further emphasize the positive experience some guests have had. Memory foam mattresses and the cleanliness and freshness of the beds also earn praise.

However, not all reviews are positive with a notable number of guests describing their beds as uncomfortable or very uncomfortable. Specific issues include tiny beds, beds that are too soft or too hard and poor pillow quality. There are mentions of mattresses that are too old or in need of an upgrade, noisy beds and uncomfortable springs in bunk beds. Despite these criticisms, the recurring theme of comfort suggests that while the beds may not suit everyone's preferences, they often provide a pleasant sleeping experience for many guests.

Cleanliness
Waterfront Hotel garners praise for its exceptional cleanliness, setting a high standard that leaves guests impressed. The rooms are frequently described as spotless, neat and well-maintained, contributing to a comfortable and welcoming atmosphere. Many guests highlight that the accommodation, including both private rooms and shared spaces, is kept in pristine condition with clean bedding, towels and well-prepared rooms.

Despite some minor issues such as occasional dated decor and specific bathroom concerns, the general sentiment is overwhelmingly positive regarding the cleanliness. Communal areas might appear a bit worn, but they are still kept clean and tidy. Some reviews do mention that the bathrooms could benefit from more regular cleaning, yet many still found the bathrooms to be clean and well-maintained overall.

The hotel's commitment to hygiene is evident with plenty of hand sanitizer stations and a generally clean environment. Guests appreciate the well-kept and cozy rooms, noting that the hotel continues to improve over time. Windows and some carpets may occasionally show wear, but these minor issues do not overshadow the overall cleanliness of the hotel.

In summary, Waterfront Hotel upholds a commendable level of cleanliness that enhances guests' stay, making it a reliably clean and comfortable choice for travelers.

Staff
Waterfront Hotel boasts exceptional staff who consistently receive glowing reviews for their friendliness, helpfulness and efficient service. The staff go above and beyond to ensure guests feel welcome and accommodated, contributing significantly to the hotel's inviting atmosphere. The reception staff are particularly noted for their swift and easy check-in process. Many guests appreciate the warm and courteous interactions they had with various team members, including owners, managers and night porters. Breakfast staff are frequently praised for their attentiveness and the quality of service, ensuring that mornings start pleasantly. Overall, the impressive hospitality and professionalism of the staff elevate the guest experience, making stays at Waterfront Hotel memorable.

Wi-Fi
The WiFi situation at the Waterfront Hotel receives mixed reviews from guests. Many found the WiFi to be good with some specifically praising it as excellent and reliable in the rooms. It's also worth noting that the WiFi service is included and free, which is a plus for travelers looking to stay connected without extra costs.

However, not all guests had the same experience. Some reviews mentioned that the WiFi was spotty and inconsistent with issues such as it dropping out or not working at all in certain rooms. A few guests even resorted to using their own data plans due to connectivity problems.

Overall, while many found the WiFi satisfactory, there are clearly areas where the Waterfront Hotel could improve its service to ensure a consistent and reliable experience for all guests.

Family
Waterfront Hotel is a family-friendly, cozy establishment that offers an array of amenities suitable for children. The hotel, known for its charming and familiar ambiance, proves to be a haven for families, ensuring that even family pets like dogs are warmly welcomed. With large family rooms and various useful on-site amenities, children can enjoy a comfortable and engaging stay. Guests have noted the great location and food, both of which have been particularly appreciated by the kids.

Breakfast options cater well to young ones, offering a good start to their busy days. The hotel's kid-friendly atmosphere is complemented by facilities such as cots for younger children, making it a practical choice for families with little ones. Families have enjoyed their getaways here, often praising the hotel for its welcoming environment and the satisfaction it brings to both children and pets. Despite a few minor concerns like the absence of a bath in some family rooms and the occasional rickety bunk bed, the overall experience has been positively viewed, making Waterfront Hotel a solid choice for a family holiday.

3 Star
Waterfront Hotel is consistently praised for its great value and charming atmosphere, often described as classic and cosy. The hotel maintains a clean and tidy environment with thoughtful touches like free tea, coffee and water for guests. Though the shared bathrooms may not be ideal for everyone, the accommodation overall is seen as excellent for the price, particularly given its status as a three-star establishment.

Guests appreciate the budget-friendly nature of the hotel, frequently noting it as a good deal and a fair price compared to surrounding areas. The rooms are categorized as budget, yet the service and comfort provided often exceed expectations for a hotel of its rating. Throughout, reviewers emphasize the good value, highlighting the Waterfront Hotel as an excellent choice for a short stay. While it lacks the luxury trappings of higher-rated hotels, its comfortable and welcoming style makes it one of the best three-star hotels many guests have visited.


No, Waterfront Hotel doesn't have any pool.

No, a spa isn't available at Waterfront Hotel.

Yes, Waterfront Hotel welcomes dogs.

No, parking facilities aren't available at Waterfront Hotel.

No, Waterfront Hotel doesn't have a gym.

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