Holiday Inn Derby Riverlights by IHG
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The 4 star glass-fronted property with 105 modern rooms is located in the center of Derby. It features modern rooms, a 24/7 bar and a fitness center.
Summary of reviewsHoliday Inn Derby Riverlights by IHG, garners significant praise from guests for its superb city-center location, which offers convenient access to local shops, bars, restaurants and the nearby Derbion Shopping Centre. Its proximity to transportation hubs like the bus and train stations further enhances its appeal for both short visits and extended stays. Guests consistently commend the hotel for its cleanliness, modern amenities and comfortable, spacious rooms, often highlighting the scenic views available from certain accommodations.
The breakfast experience at the hotel is widely regarded as outstanding, featuring a plentiful buffet with a wide variety of hot and cold options. The quality and freshness of the food stand out, complemented by the friendly and helpful staff in the dining area. While there are occasional critiques about temperature control and rare shortages of specific items, the overall sentiment remains highly positive.
Dinner options receive mixed reviews with notable praise for dishes like the veggie Thai curry and the bar's top-floor views. However, some guests find the room service lacking in quality and variety. Despite this, many choose to explore the diverse dining options available at the nearby shopping center.
Guests frequently commend the cleanliness and modern decor of the rooms, describing them as very comfortable and spacious enough for both relaxation and work. Bedding is often noted for its crisp and fresh quality, though there are isolated mentions of issues with air conditioning and room readiness upon check-in. Despite these minor drawbacks, rooms generally meet and exceed guests' expectations.
The hotel's staff consistently earn high marks for their exceptional service, friendliness and professionalism. Receptionists and specific staff members receive special mentions for their efficiency and warmth. While there are occasional service hiccups, the staff's ability to handle issues promptly and politely leaves a lasting positive impression.
Cleanliness is a recurring positive theme across reviews with the hotel's various areas described as spotless and well-maintained. The dedication to maintaining a hygienic and comfortable environment contributes significantly to guests' favorable experiences.
The hotel's free wifi service receives mixed feedback with some guests reporting satisfactory performance and others noting issues with connectivity and slow speeds. The absence of USB type plugs for phone charging is also mentioned as a minor inconvenience.
Family-friendly features are appreciated by those traveling with children with many noting the convenience of connecting rooms, spacious accommodations and dedicated activities for kids. The staff's attentiveness to families further enhances the hotel's appeal for visitors of all ages.
The nightlife around the hotel offers both advantages and challenges. While the central location provides easy access to various bars and clubs, some guests experience noise disturbances from the surrounding area, impacting their sleep quality.
Regarding the comfort of the beds, many guests find them very comfortable and supportive, but there are occasional complaints about issues like broken or sloping mattresses. Improvements in this area could help ensure a consistently restful experience for all visitors.
Overall, Holiday Inn Derby Riverlights by IHG, meets and often surpasses guests' expectations for a four-star property. Its modern amenities, excellent service, prime location and overall value for money make it a favored choice for both business and leisure travelers. Despite minor areas for improvement, the hotel's high standards and positive guest experiences contribute to its strong reputation.
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The breakfast experience at the hotel is widely regarded as outstanding, featuring a plentiful buffet with a wide variety of hot and cold options. The quality and freshness of the food stand out, complemented by the friendly and helpful staff in the dining area. While there are occasional critiques about temperature control and rare shortages of specific items, the overall sentiment remains highly positive.
Dinner options receive mixed reviews with notable praise for dishes like the veggie Thai curry and the bar's top-floor views. However, some guests find the room service lacking in quality and variety. Despite this, many choose to explore the diverse dining options available at the nearby shopping center.
Guests frequently commend the cleanliness and modern decor of the rooms, describing them as very comfortable and spacious enough for both relaxation and work. Bedding is often noted for its crisp and fresh quality, though there are isolated mentions of issues with air conditioning and room readiness upon check-in. Despite these minor drawbacks, rooms generally meet and exceed guests' expectations.
The hotel's staff consistently earn high marks for their exceptional service, friendliness and professionalism. Receptionists and specific staff members receive special mentions for their efficiency and warmth. While there are occasional service hiccups, the staff's ability to handle issues promptly and politely leaves a lasting positive impression.
Cleanliness is a recurring positive theme across reviews with the hotel's various areas described as spotless and well-maintained. The dedication to maintaining a hygienic and comfortable environment contributes significantly to guests' favorable experiences.
The hotel's free wifi service receives mixed feedback with some guests reporting satisfactory performance and others noting issues with connectivity and slow speeds. The absence of USB type plugs for phone charging is also mentioned as a minor inconvenience.
Family-friendly features are appreciated by those traveling with children with many noting the convenience of connecting rooms, spacious accommodations and dedicated activities for kids. The staff's attentiveness to families further enhances the hotel's appeal for visitors of all ages.
The nightlife around the hotel offers both advantages and challenges. While the central location provides easy access to various bars and clubs, some guests experience noise disturbances from the surrounding area, impacting their sleep quality.
Regarding the comfort of the beds, many guests find them very comfortable and supportive, but there are occasional complaints about issues like broken or sloping mattresses. Improvements in this area could help ensure a consistently restful experience for all visitors.
Overall, Holiday Inn Derby Riverlights by IHG, meets and often surpasses guests' expectations for a four-star property. Its modern amenities, excellent service, prime location and overall value for money make it a favored choice for both business and leisure travelers. Despite minor areas for improvement, the hotel's high standards and positive guest experiences contribute to its strong reputation.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Holiday Inn Derby Riverlights stands out for its superb location that guests consistently praise. Centrally situated in Derby, it offers immediate access to the city center, making it an excellent choice for those wanting to explore local shops, bars and restaurants. Being right next to the bus station and within a short walking distance to the train station, it boasts seamless transport connections ideal for travelers.
Visitors find the position next to the Derbion Shopping Centre particularly convenient, allowing easy access to a range of shopping and dining options. Its proximity to the riverside adds to its charm, offering pleasant views for those who enjoy a scenic backdrop.
Additionally, the hotel's cleanliness and modern amenities receive positive mentions with many appreciating the comfortable rooms and friendly, professional staff. While some reviews mention noise issues and occasional temperature discomfort, the overall experience is favorable, making it a preferred accommodation choice for both short visits and extended stays in Derby.
In essence, this IHG hotel offers excellent value for money, combining convenience, comfort and a prime location that meets the needs of various travelers.
Holiday Inn Derby Riverlights by IHG, offers a highly praised breakfast experience. Numerous reviews highlight the breakfast as being outstanding, excellent and superb with many guests enjoying the great value and taste. The breakfast buffet is frequently described as plentiful with a wide variety of options, both hot and cold. The freshness and quality of the food receive consistent applause, making the morning meal a delightful part of their stay.
The breakfast area is well-arranged and the staff receive commendations for their friendliness and helpfulness, contributing to a pleasant dining atmosphere. Many reviews point out the excellent choices available, including options for those with dietary restrictions such as vegetarian and allergy considerations.
However, there are a few critiques regarding temperature control with some guests noting that the warmers did not keep the plates or certain food items as hot as desired. Despite occasional organizational hiccups and sporadic shortages of specific items, most guests still found the breakfast to be of good standard and worth the price.
Overall, the breakfast at Holiday Inn Derby Riverlights stands out as a significant highlight, offering a variety of delicious and fresh options to start the day right.
The dinner experience at Holiday Inn Derby Riverlights by IHG, has garnered mixed reviews from guests. Many praised the delicious options such as the excellent veggie Thai curry and noted that the food and drinks were great, particularly mentioning the dinner on Thursday night. The restaurant was often described as clean and efficient with good value for money and a convenient 24-hour food service. However, other guests found the room service and menu options lacking with complaints about poor presentation, cold food and limited choices. Some noted that food ordered via room service arrived just warm or was undercooked and specific dishes like the BLT on bloomer bread failed to meet expectations. Despite these setbacks, some visitors enjoyed their meals, notably in the hotel's bar area, which also offers impressive views from its top-floor location. Nonetheless, several guests chose to dine out, taking advantage of the nearby Derbion's varied restaurant options.
The rooms at Holiday Inn Derby Riverlights by IHG, receive commendation across several aspects with guests frequently highlighting their cleanliness and modern decor. Many visitors appreciated spacious accommodations that provided comfort, warmth and were well-equipped with necessary amenities such as good-sized TVs and convenient bathroom facilities. Several rooms offered beautiful views, particularly of the river, enhancing the overall stay experience.
Numerous reviews emphasized the comfort of the rooms, noting them as very comfortable, cozy and well-arranged. The size of the rooms was often larger than expected with multiple guests noting their suitability for working or relaxing, thanks to ample space and practicality. Bedding was described as crisp and fresh, further contributing to a restful environment.
Positive mentions also included the quietness of the rooms, which allowed for a peaceful stay and the overall tidiness and modern feel of the accommodations. A few guests enjoyed access to executive suites, appreciating the extra space and additional seating areas.
However, there were a few issues mentioned, such as occasional problems with air conditioning, room readiness upon check-in and slight wear in some areas needing refurbishment. Despite these minor drawbacks, the general consensus paints a picture of comfortable, clean and spacious rooms that cater well to the needs of travelers.
Holiday Inn Derby Riverlights by IHG, has garnered mixed reviews regarding the comfort of its beds. Many guests appreciated the overall experience, frequently highlighting the comfort and cleanliness of the bedding. Descriptions such as comfortable, supportive and extremely comfortable emerged repeatedly, suggesting that the hotel generally offers a pleasant sleeping environment. Fresh, crisp bedding and plush, nightly cleaned bedclothes added to the appeal and the abundance of pillows provides an extra touch of coziness.
However, some guests did not find their sleep experience satisfactory. Issues were raised about the beds being broken, too small or sloping into the middle, which resulted in discomfort and poor sleep quality for some visitors. There were occasional complaints about mismatched duvets and mattresses and a few guests emphasized that the beds were not good enough to ensure a restful night.
In summary, while the majority of guests enjoyed the comfort and cleanliness of the beds at Holiday Inn Derby Riverlights, there are notable exceptions where improvements could be made to ensure a consistently restful experience for all visitors.
Holiday Inn Derby Riverlights by IHG, consistently impresses guests with its high standards of cleanliness. The property is described as spotless with rooms that are meticulously clean and well-kept. Visitors appreciate the modern and tidy appearance of both the rooms and common areas with many noting the spaciousness and comfortable ambiance.
Despite a few remarks about tight corridors and occasionally warm rooms, the overall sentiment is positive. The hotel maintains a pristine environment, from the communal areas to the individual rooms and bathrooms. Cleanliness is a recurring theme in the reviews with various mentions of daily cleaning routines and spotless conditions that contribute to a pleasant and hygienic stay.
Guests also mention that the hotel is centrally located, adding convenience to its list of virtues. While there were minor complaints, such as the need for better upkeep of lift areas and communal stairways, these do not significantly detract from the overwhelmingly positive evaluations of the hotel's cleanliness and overall appeal.
In summary, Holiday Inn Derby Riverlights stands out for its exceptional cleanliness, modern accommodations and consistent efforts to maintain a comfortable and sanitary environment for its guests.
The Holiday Inn Derby Riverlights by IHG, is renowned for its exceptional staff who consistently enhance the guest experience. Visitors frequently commend the staff for being brilliant, super friendly and helpful. The receptionists, in particular, receive accolades for their warmth, efficiency and professionalism, making guests feel genuinely welcome. Special mentions include a very nice and accommodating Greek woman at reception and an excellent chef named Craig.
The staff are noted for their professionalism and friendliness, consistently going the extra mile to ensure comfort and satisfaction. They are described as pleasant, polite and courteous with many reviews highlighting their prompt service and good customer service skills. Guests also appreciate the helpfulness and smiley disposition of the staff, who are always ready to assist with any issues, such as changing rooms to ensure amenities are functional.
While some reviews mention challenges like understaffing and occasional service hiccups, the overall sentiment is overwhelmingly positive. The management and staff are praised for their ability to handle issues efficiently, maintaining the high standards expected at the hotel.
Despite a few instances of chaotic booking and room entry errors by the cleaning staff, the friendly and engaging nature of the hotel team leaves a lasting impression. The staff's politeness, helpfulness and exceptional service are repeatedly emphasized, making the Holiday Inn Derby Riverlights a welcoming and reliable choice for travelers seeking a hospitable stay.
The wifi experience at Holiday Inn Derby Riverlights by IHG, has received mixed feedback from guests. On a positive note, some guests found the wifi easy to access and were satisfied with its performance, noting that it worked well and even worked perfectly on occasion. However, there were several reports of the wifi being unreliable with instances of it cutting out, being patchy or having slow speeds. Some guests faced challenges with no internet reception in their rooms and in a few cases, had to rely on a nearby hotel's network. Additionally, there were comments about the absence of USB type plugs for phone charging and a lack of responsiveness from the reception regarding these issues. Overall, while some guests had a smooth internet experience, others encountered significant connectivity problems.
The Holiday Inn Derby Riverlights by IHG, stands out as a family-friendly destination. Families appreciate the convenience of connecting rooms and the spacious accommodations, making it an ideal choice for those traveling with children. The hotel staff receive high marks for their excellent cooperation, especially during late check-ins and demonstrate attentiveness to even the youngest of guests, such as a 12-week-old baby.
Guests have noted that many families enjoy their meals together with kids enthusiastically piling their plates high. The ample room space allows for comfortable stays, even with additional family members like elderly parents. While children find opportunities for play in the hallways, the hotel also provides specific activities designed to keep them entertained. Despite a few cleanliness issues observed at the reception desk, the overall family-friendly atmosphere contributes to a pleasant experience for visitors of all ages.
The nightlife around Holiday Inn Derby Riverlights presents a mixed experience for visitors. On the positive side, the hotel boasts a prime location close to shops and a variety of nightlife options, including nearby bars and clubs. This makes it convenient for those looking to explore Derby's evening entertainment. However, the vibrancy of the scene comes with its downsides. Many reviews highlight significant noise disturbances from traffic, revellers and the nearby bus station, leading to disrupted sleep for some guests. While places like Wetherspoons are noted as comparatively appealing, there is a general sentiment that Derby lacks nice eateries and bars in the immediate vicinity.
Holiday Inn Derby Riverlights by IHG, offers spacious and clean accommodations complemented by a well-regarded bar and restaurant. Its prime location in the city center makes it a convenient choice for travelers, often cited as perfect for accessing local attractions. Guests consistently praise the hotel's great value for money, highlighting the modernity and comfort of the rooms.
The hotel has lived up to and even surpassed some guests' four-star expectations with many noting its excellent service and high standards. The modern дизайн and the quality breakfast have left a positive impression on visitors, who often report a great overall experience. This hotel seems to deliver on all fronts, combining a fantastic location, modern amenities and commendable service, making it a solid choice worth visiting again.
Holiday Inn Derby Riverlights by IHG, offers convenient amenities for business travelers, providing large and practical rooms ideal for both work and relaxation. Situated in a central city location, it is just a 20-minute walk from the train station, making it easily accessible. The hotel features dedicated business rooms and amenities, contributing to a productive stay. Notably, the level of customer service is highly commendable. However, the security card key system can be unreliable, requiring multiple checks for reactivation. The WiFi service also falls short of professional standards. Despite these minor drawbacks, the hotel's favorable location and facilities make it a suitable choice for business purposes.
The Holiday Inn Derby Riverlights, an IHG Hotel, offers accessible rooms with good facilities tailored for guests with disabilities. Despite some aspects needing improvement, such as the difficulty in accessing the high bath, the hotel provides clearly designated rooms for those with ability issues. However, the on-site parking is lacking, which may pose a concern for some guests. On the positive side, the hotel's commitment to accessibility is evident in their provisions, although reaching certain fittings like hand-rails in the bathroom could be challenging. Overall, this hotel accommodates disabled guests reasonably well but could benefit from addressing some practical challenges.
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Location
Visitors find the position next to the Derbion Shopping Centre particularly convenient, allowing easy access to a range of shopping and dining options. Its proximity to the riverside adds to its charm, offering pleasant views for those who enjoy a scenic backdrop.
Additionally, the hotel's cleanliness and modern amenities receive positive mentions with many appreciating the comfortable rooms and friendly, professional staff. While some reviews mention noise issues and occasional temperature discomfort, the overall experience is favorable, making it a preferred accommodation choice for both short visits and extended stays in Derby.
In essence, this IHG hotel offers excellent value for money, combining convenience, comfort and a prime location that meets the needs of various travelers.
Breakfast
The breakfast area is well-arranged and the staff receive commendations for their friendliness and helpfulness, contributing to a pleasant dining atmosphere. Many reviews point out the excellent choices available, including options for those with dietary restrictions such as vegetarian and allergy considerations.
However, there are a few critiques regarding temperature control with some guests noting that the warmers did not keep the plates or certain food items as hot as desired. Despite occasional organizational hiccups and sporadic shortages of specific items, most guests still found the breakfast to be of good standard and worth the price.
Overall, the breakfast at Holiday Inn Derby Riverlights stands out as a significant highlight, offering a variety of delicious and fresh options to start the day right.
Dinner
Rooms
Numerous reviews emphasized the comfort of the rooms, noting them as very comfortable, cozy and well-arranged. The size of the rooms was often larger than expected with multiple guests noting their suitability for working or relaxing, thanks to ample space and practicality. Bedding was described as crisp and fresh, further contributing to a restful environment.
Positive mentions also included the quietness of the rooms, which allowed for a peaceful stay and the overall tidiness and modern feel of the accommodations. A few guests enjoyed access to executive suites, appreciating the extra space and additional seating areas.
However, there were a few issues mentioned, such as occasional problems with air conditioning, room readiness upon check-in and slight wear in some areas needing refurbishment. Despite these minor drawbacks, the general consensus paints a picture of comfortable, clean and spacious rooms that cater well to the needs of travelers.
Beds
However, some guests did not find their sleep experience satisfactory. Issues were raised about the beds being broken, too small or sloping into the middle, which resulted in discomfort and poor sleep quality for some visitors. There were occasional complaints about mismatched duvets and mattresses and a few guests emphasized that the beds were not good enough to ensure a restful night.
In summary, while the majority of guests enjoyed the comfort and cleanliness of the beds at Holiday Inn Derby Riverlights, there are notable exceptions where improvements could be made to ensure a consistently restful experience for all visitors.
Cleanliness
Despite a few remarks about tight corridors and occasionally warm rooms, the overall sentiment is positive. The hotel maintains a pristine environment, from the communal areas to the individual rooms and bathrooms. Cleanliness is a recurring theme in the reviews with various mentions of daily cleaning routines and spotless conditions that contribute to a pleasant and hygienic stay.
Guests also mention that the hotel is centrally located, adding convenience to its list of virtues. While there were minor complaints, such as the need for better upkeep of lift areas and communal stairways, these do not significantly detract from the overwhelmingly positive evaluations of the hotel's cleanliness and overall appeal.
In summary, Holiday Inn Derby Riverlights stands out for its exceptional cleanliness, modern accommodations and consistent efforts to maintain a comfortable and sanitary environment for its guests.
Staff
The staff are noted for their professionalism and friendliness, consistently going the extra mile to ensure comfort and satisfaction. They are described as pleasant, polite and courteous with many reviews highlighting their prompt service and good customer service skills. Guests also appreciate the helpfulness and smiley disposition of the staff, who are always ready to assist with any issues, such as changing rooms to ensure amenities are functional.
While some reviews mention challenges like understaffing and occasional service hiccups, the overall sentiment is overwhelmingly positive. The management and staff are praised for their ability to handle issues efficiently, maintaining the high standards expected at the hotel.
Despite a few instances of chaotic booking and room entry errors by the cleaning staff, the friendly and engaging nature of the hotel team leaves a lasting impression. The staff's politeness, helpfulness and exceptional service are repeatedly emphasized, making the Holiday Inn Derby Riverlights a welcoming and reliable choice for travelers seeking a hospitable stay.
Wi-Fi
Family
Guests have noted that many families enjoy their meals together with kids enthusiastically piling their plates high. The ample room space allows for comfortable stays, even with additional family members like elderly parents. While children find opportunities for play in the hallways, the hotel also provides specific activities designed to keep them entertained. Despite a few cleanliness issues observed at the reception desk, the overall family-friendly atmosphere contributes to a pleasant experience for visitors of all ages.
Nightlife
4 Star
The hotel has lived up to and even surpassed some guests' four-star expectations with many noting its excellent service and high standards. The modern дизайн and the quality breakfast have left a positive impression on visitors, who often report a great overall experience. This hotel seems to deliver on all fronts, combining a fantastic location, modern amenities and commendable service, making it a solid choice worth visiting again.
Business
Accessible
No, Holiday Inn Derby Riverlights by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Derby Riverlights by IHG.
Yes, Holiday Inn Derby Riverlights by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Derby Riverlights by IHG.
Yes, Holiday Inn Derby Riverlights by IHG has a gym.
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