Mercure Hotel Dortmund City
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Summary of reviewsMercure Hotel Dortmund City enjoys a prime central location, offering guests convenient access to key attractions such as the Christmas Market, the German Football Museum and bustling shopping streets. Its proximity to the main train station and public transportation makes it ideal for exploring the city. Despite some construction in the vicinity and the absence of dedicated hotel parking, the soundproof accommodations ensure a relatively quiet stay.
The breakfast experience is mixed with many guests praising the wide selection and fresh offerings, although some find it overpriced and lacking in variety. While numerous visitors commend the breakfast as excellent and sensational, others consider it inadequate and not worth the cost.
The rooms are generally well-received for their spaciousness, cleanliness and modern design. They are functional, equipped with essentials and reliable for a comfortable stay. However, some travelers note issues with musty smells, the need for modernization and inadequate amenities like mini-fridges and room safes. Bathrooms are described as clean but small and outdated.
Cleanliness receives mixed reviews. Many guests find the hotel exceptionally clean, but others point out inconsistencies, such as musty corridors and stained carpets. Enhanced attention to detail could improve the hotel's overall cleanliness and comfort.
The staff at Mercure Hotel Dortmund City are consistently praised for their friendliness and attentiveness, particularly at the reception and night shifts. Their hospitable nature greatly enhances the guest experience.
Free WiFi is generally appreciated for its good quality and accessibility, though some guests encounter occasional issues with speed and reliability. Despite minor drawbacks, the overall WiFi experience is satisfactory.
The vibrant nightlife surrounding the hotel offers numerous entertainment options with various clubs and bars nearby. However, the lively atmosphere can lead to nighttime noise, potentially disturbing some guests' sleep.
Beds receive mostly positive feedback for comfort, contributing to restful sleep for many guests. However, some find the mattresses too hard or lumpy and the double beds narrower than expected.
Accessibility features are mostly positive with efficient lifts and a well-designed accessibility ramp. Despite some limitations in the bathroom facilities and entrance door, the hotel provides a generally accessible environment for disabled guests.
Overall, Mercure Hotel Dortmund City stands out for its excellent location, friendly staff and comfortable rooms, making it a suitable choice for travelers looking to explore Dortmund with ease and convenience.
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The breakfast experience is mixed with many guests praising the wide selection and fresh offerings, although some find it overpriced and lacking in variety. While numerous visitors commend the breakfast as excellent and sensational, others consider it inadequate and not worth the cost.
The rooms are generally well-received for their spaciousness, cleanliness and modern design. They are functional, equipped with essentials and reliable for a comfortable stay. However, some travelers note issues with musty smells, the need for modernization and inadequate amenities like mini-fridges and room safes. Bathrooms are described as clean but small and outdated.
Cleanliness receives mixed reviews. Many guests find the hotel exceptionally clean, but others point out inconsistencies, such as musty corridors and stained carpets. Enhanced attention to detail could improve the hotel's overall cleanliness and comfort.
The staff at Mercure Hotel Dortmund City are consistently praised for their friendliness and attentiveness, particularly at the reception and night shifts. Their hospitable nature greatly enhances the guest experience.
Free WiFi is generally appreciated for its good quality and accessibility, though some guests encounter occasional issues with speed and reliability. Despite minor drawbacks, the overall WiFi experience is satisfactory.
The vibrant nightlife surrounding the hotel offers numerous entertainment options with various clubs and bars nearby. However, the lively atmosphere can lead to nighttime noise, potentially disturbing some guests' sleep.
Beds receive mostly positive feedback for comfort, contributing to restful sleep for many guests. However, some find the mattresses too hard or lumpy and the double beds narrower than expected.
Accessibility features are mostly positive with efficient lifts and a well-designed accessibility ramp. Despite some limitations in the bathroom facilities and entrance door, the hotel provides a generally accessible environment for disabled guests.
Overall, Mercure Hotel Dortmund City stands out for its excellent location, friendly staff and comfortable rooms, making it a suitable choice for travelers looking to explore Dortmund with ease and convenience.
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled in the heart of Dortmund, Mercure Hotel Dortmund City enjoys a prime central location that offers guests unparalleled access to city life. Conveniently situated near the main train station and various public transportation options, it provides easy connectivity for exploring the city.
Visitors praise its proximity to key attractions, including the Christmas Market, the German Football Museum and bustling shopping streets. The hotel's strategic location makes it an ideal choice for travelers keen on sightseeing with numerous shops, eateries and city highlights within walking distance.
Despite its central position, the hotel manages to offer a relatively quiet stay with guests noting the soundproof nature of the accommodations. However, potential visitors should be aware of ongoing construction in the vicinity and the absence of dedicated hotel parking, which might pose minor inconveniences.
Overall, Mercure Hotel Dortmund City stands out for its excellent location, perfect for both short trips and extended exploration of Dortmund, ensuring guests can make the most of their visit with ease and convenience.
The breakfast experience at Mercure Hotel Dortmund City receives mixed feedback from guests. Many commend the breakfast as fantastic, very good and featuring a wide selection with some describing it as excellent and sensational. Guests appreciate the fresh bread and the breakfast being constantly replenished.
However, there are notable criticisms alongside the positive remarks. Some guests describe the breakfast as overpriced and lacking variety with several highlighting the limited options and poor quality of certain items such as cold cuts and cheese platters. Complaints about the value for money are frequent with several reviewers stating that the price does not justify the selection offered.
Despite some guests enjoying delicious breakfasts, others found the options to be meager and disappointing. The breakfast experience varies greatly with some feeling it is satisfactory or adequate, while others deem it inferior and not worth recommending.
Overall, the breakfast at Mercure Hotel Dortmund City seems to cater well to some guests' expectations, particularly those who enjoy a good selection and fresh items, but falls short for others, especially when considering the cost.
Mercure Hotel Dortmund City offers rooms that generally meet expectations with their clean and spacious design. Many guests appreciated the modernity and space of their accommodations, often describing them as large, comfortable and sufficiently spacious for a standard stay. Practical and functional interiors, equipped with essentials like beds, desks and chairs, were consistent highlights. However, some rooms were noted to be older with a few guests hinting at the need for modernization and better soundproofing.
Despite their cleanliness, there were occasional reports of musty smells and remnants of old smoke, particularly in rooms that were supposed to be non-smoking. The lack of amenities like a mini fridge, room safe or adequate electrical sockets near the bed also surfaced as concerns among guests. Some rooms, facing the courtyard, proved to be noisy, impacting the quality of sleep.
The bathroom facilities received mixed reviews, being clean but often small and occasionally unusual in design. While housekeeping maintained good hygiene, there were instances where cleaning staff entered rooms without permission, which was not appreciated.
Overall, while the functional and spacious rooms at Mercure Hotel Dortmund City serve as a reliable base for visitors, there is room for improvement in amenities and facilities to enhance the guest experience.
Travelers to Mercure Hotel Dortmund City have diverse opinions regarding the beds, though many found their experience predominantly favorable. The most frequent positive feedback highlights the beds as particularly comfortable with numerous guests affirming they slept very well. Descriptions like perfect and great were used, indicating high satisfaction. Furthermore, several visitors mentioned that the beds, indeed, contributed to a restful night's sleep due to their comfort.
However, not all feedback was glowing. Some found the mattresses uncomfortably hard with occasional remarks about beds being either lumpy or overly warm for the season. Several reviews also pointed out the double beds were narrower than anticipated and a few guests described the pillows as hard. Despite these criticisms, the majority of reviews indicate that the hotel generally provides a good sleeping experience with its comfortable bedding, although individual preferences for firmness and bed size may vary.
The Mercure Hotel Dortmund City receives mixed feedback regarding its cleanliness. On a positive note, many guests found the rooms to be very clean and tidy, describing them as super clean, functional and comfortable. The hotel itself also featured clean and comfortable accommodations with spacious rooms that many found to be satisfactory in size and properly maintained. Staff friendliness and helpfulness add to the positive experience, enhancing the overall stay.
However, some guests mentioned that the cleanliness wasn't consistently up to standard. There were instances where the hotel's cleanliness needed improvement with specific concerns about musty corridors, stained hallways carpet and occasional issues with room maintenance. Reports of outdated facilities and a lack of amenities such as bathrobes and slippers were also noted. Despite these drawbacks, the general sentiment suggests that with more attention to detail, the Mercure Hotel Dortmund City can offer a more consistently clean and comfortable stay.
The staff at Mercure Hotel Dortmund City consistently receive high praise for their friendly and accommodating demeanor. Guests often highlight the team's attentiveness with multiple accounts of helpful service, particularly at the reception. The night staff receive special commendations, noted for being welcoming and ensuring guests have a comfortable stay. The front desk personnel are frequently described as pleasant and guests appreciate the extra efforts made to meet their needs, such as permitting late check-outs. Overall, the staff's hospitality is a standout feature, contributing significantly to a positive guest experience.
The WiFi at Mercure Hotel Dortmund City generally receives positive feedback from guests. Many have highlighted the accessibility of free and good-quality WiFi throughout the hotel. The availability of fast WiFi is appreciated, contributing to a comfortable and connected stay. However, a few guests have noted occasional issues with speed and reliability with some mentioning that the WiFi did not work in their rooms or was a bit slow. Despite these minor drawbacks, the overall consensus points to a satisfactory and complimentary WiFi experience.
The nightlife around Mercure Hotel Dortmund City offers a vibrant and active scene, ideal for those looking to experience the bustling energy of the area. With numerous clubs and bars in close proximity, guests have convenient access to a variety of entertainment options. However, it is important to note that the lively atmosphere can also lead to a significant amount of nighttime noise, which may be a disturbance for some. While there are mentions of peaceful moments, the majority of feedback highlights that the noise from the nightlife is a prominent aspect to consider when staying at this hotel.
The Mercure Hotel Dortmund City offers good accessibility features with a few limitations. Guests appreciated the accessible location and the efficient use of four lifts, which facilitate easy access throughout the hotel. The entrance features a well-designed accessibility ramp, making it straightforward for wheelchair users to navigate. Accessible rooms are available, enhancing the comfort for guests with disabilities.
However, there are areas that could benefit from improvements. The bathroom facilities are not fully wheelchair accessible and might pose challenges. Additionally, the entrance door can be difficult to manage for those using walkers or crutches. It's worth noting that the reception is located on the 3rd floor and is only accessible via elevator. Despite these drawbacks, the hotel's overall accessibility is praised for its ease and convenience for disabled guests.
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Location
Visitors praise its proximity to key attractions, including the Christmas Market, the German Football Museum and bustling shopping streets. The hotel's strategic location makes it an ideal choice for travelers keen on sightseeing with numerous shops, eateries and city highlights within walking distance.
Despite its central position, the hotel manages to offer a relatively quiet stay with guests noting the soundproof nature of the accommodations. However, potential visitors should be aware of ongoing construction in the vicinity and the absence of dedicated hotel parking, which might pose minor inconveniences.
Overall, Mercure Hotel Dortmund City stands out for its excellent location, perfect for both short trips and extended exploration of Dortmund, ensuring guests can make the most of their visit with ease and convenience.
Breakfast
However, there are notable criticisms alongside the positive remarks. Some guests describe the breakfast as overpriced and lacking variety with several highlighting the limited options and poor quality of certain items such as cold cuts and cheese platters. Complaints about the value for money are frequent with several reviewers stating that the price does not justify the selection offered.
Despite some guests enjoying delicious breakfasts, others found the options to be meager and disappointing. The breakfast experience varies greatly with some feeling it is satisfactory or adequate, while others deem it inferior and not worth recommending.
Overall, the breakfast at Mercure Hotel Dortmund City seems to cater well to some guests' expectations, particularly those who enjoy a good selection and fresh items, but falls short for others, especially when considering the cost.
Rooms
Despite their cleanliness, there were occasional reports of musty smells and remnants of old smoke, particularly in rooms that were supposed to be non-smoking. The lack of amenities like a mini fridge, room safe or adequate electrical sockets near the bed also surfaced as concerns among guests. Some rooms, facing the courtyard, proved to be noisy, impacting the quality of sleep.
The bathroom facilities received mixed reviews, being clean but often small and occasionally unusual in design. While housekeeping maintained good hygiene, there were instances where cleaning staff entered rooms without permission, which was not appreciated.
Overall, while the functional and spacious rooms at Mercure Hotel Dortmund City serve as a reliable base for visitors, there is room for improvement in amenities and facilities to enhance the guest experience.
Beds
However, not all feedback was glowing. Some found the mattresses uncomfortably hard with occasional remarks about beds being either lumpy or overly warm for the season. Several reviews also pointed out the double beds were narrower than anticipated and a few guests described the pillows as hard. Despite these criticisms, the majority of reviews indicate that the hotel generally provides a good sleeping experience with its comfortable bedding, although individual preferences for firmness and bed size may vary.
Cleanliness
However, some guests mentioned that the cleanliness wasn't consistently up to standard. There were instances where the hotel's cleanliness needed improvement with specific concerns about musty corridors, stained hallways carpet and occasional issues with room maintenance. Reports of outdated facilities and a lack of amenities such as bathrobes and slippers were also noted. Despite these drawbacks, the general sentiment suggests that with more attention to detail, the Mercure Hotel Dortmund City can offer a more consistently clean and comfortable stay.
Staff
Wi-Fi
Nightlife
Accessible
However, there are areas that could benefit from improvements. The bathroom facilities are not fully wheelchair accessible and might pose challenges. Additionally, the entrance door can be difficult to manage for those using walkers or crutches. It's worth noting that the reception is located on the 3rd floor and is only accessible via elevator. Despite these drawbacks, the hotel's overall accessibility is praised for its ease and convenience for disabled guests.
No, Mercure Hotel Dortmund City doesn't have any pool.
No, a spa isn't available at Mercure Hotel Dortmund City.
Yes, Mercure Hotel Dortmund City welcomes dogs.
No, parking facilities aren't available at Mercure Hotel Dortmund City.
No, Mercure Hotel Dortmund City doesn't have a gym.
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