Comfort Inn & Suites Durango
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Summary of reviewsComfort Inn & Suites Durango receives widespread acclaim, offering a well-rounded experience for a variety of guests. The hotel's location is a major highlight, praised for its convenience and proximity to downtown Durango and key attractions like the Animas River and Purgatory Resort. The setting strikes an ideal balance between accessibility to highways and a tranquil environment with picturesque mountain views.
The breakfast offerings are another strong point with guests frequently lauding the hearty and diverse options available. The attentive staff ensures the breakfast area is well-stocked and clean, contributing to a pleasant start to the day. Despite minor critiques, the overall sentiment remains positive.
Room cleanliness and comfort are consistently appreciated. The spacious, modern rooms are well-equipped with essential amenities such as refrigerators, microwaves and coffee makers. The comfortable beds and quiet atmosphere provide a restful experience, despite some isolated maintenance issues.
The staff at Comfort Inn & Suites Durango is regularly commended for their friendliness and efficiency. Specific team members, like Doug, receive special mentions for their exceptional service. The positive interactions with staff members significantly enhance the overall guest experience.
For families, the hotel is particularly accommodating, offering family rooms and adjoining options that ease the stay for larger groups. Complimentary treats like popcorn and cookies with milk are a hit with younger guests and the nearby park offers additional recreational opportunities.
Business travelers find the hotel equally accommodating with suitable rooms and amenities that cater to work-related needs. The business center and conference facilities are well-received and the hotel's strategic location near highways and industrial parks is beneficial for business purposes.
The hotel also scores well on accessibility, providing handicap accessible rooms and suites along with convenient parking and restroom facilities designed for wheelchair access. Some areas for improvement include adding grab bars in showers to enhance convenience further.
The indoor pool, while a mixed bag, adds value to the stay with its heating and sauna facilities. Although some concerns about water clarity and temperature exist, guests generally appreciate the wellness options available.
Overall, Comfort Inn & Suites Durango delivers a robust and satisfying experience for its guests, making it a reliable choice for leisure, family and business travelers alike.
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The breakfast offerings are another strong point with guests frequently lauding the hearty and diverse options available. The attentive staff ensures the breakfast area is well-stocked and clean, contributing to a pleasant start to the day. Despite minor critiques, the overall sentiment remains positive.
Room cleanliness and comfort are consistently appreciated. The spacious, modern rooms are well-equipped with essential amenities such as refrigerators, microwaves and coffee makers. The comfortable beds and quiet atmosphere provide a restful experience, despite some isolated maintenance issues.
The staff at Comfort Inn & Suites Durango is regularly commended for their friendliness and efficiency. Specific team members, like Doug, receive special mentions for their exceptional service. The positive interactions with staff members significantly enhance the overall guest experience.
For families, the hotel is particularly accommodating, offering family rooms and adjoining options that ease the stay for larger groups. Complimentary treats like popcorn and cookies with milk are a hit with younger guests and the nearby park offers additional recreational opportunities.
Business travelers find the hotel equally accommodating with suitable rooms and amenities that cater to work-related needs. The business center and conference facilities are well-received and the hotel's strategic location near highways and industrial parks is beneficial for business purposes.
The hotel also scores well on accessibility, providing handicap accessible rooms and suites along with convenient parking and restroom facilities designed for wheelchair access. Some areas for improvement include adding grab bars in showers to enhance convenience further.
The indoor pool, while a mixed bag, adds value to the stay with its heating and sauna facilities. Although some concerns about water clarity and temperature exist, guests generally appreciate the wellness options available.
Overall, Comfort Inn & Suites Durango delivers a robust and satisfying experience for its guests, making it a reliable choice for leisure, family and business travelers alike.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Comfort Inn & Suites Durango enjoys a highly praised location with guests frequently highlighting its convenience and accessibility. Positioned about a mile from downtown Durango and the famous train, it offers an ideal spot for exploring the area without being in the midst of downtown congestion. Visitors appreciate the easy access to highways, making it simple to reach restaurants, WalMart and other amenities. The hotel is also conveniently close to attractions such as the Animas River and Purgatory resort and just a short drive from the train station and historic downtown.
While not within walking distance to Main Street, guests find the location sufficiently close for a quick drive, enhancing the appeal of its quieter setting away from the noisy center. Proximity to the beautiful natural surroundings, including views of the mountains, adds to its charm. Additionally, the property is strategically situated at the crossroads of New Mexico, Utah and Arizona roads, making it a perfect base for numerous day trips.
Overall, Comfort Inn & Suites Durango strikes a balance between accessibility and tranquility, offering a reasonable price and an unbeatable location for both relaxation and adventure.
Comfort Inn & Suites Durango consistently receives positive feedback for its breakfast offerings, making mornings enjoyable for many guests. Visitors frequently describe the breakfast as great, excellent and even phenomenal, highlighting the hearty and varied options available. Guests appreciate that the breakfast is well stocked and replenished regularly with a variety of hot dishes and ample choices to cater to different tastes. The breakfast service is often praised for being excellent by American standards and the inclusion of breakfast in the stay is seen as a significant bonus.
Some comments commend the breakfast's quality and the abundance of options, ranging from peaches to scrambled eggs, sausages and fresh fruit. The attentive staff contributes positively to the experience, ensuring that the selections are fresh and plentiful. Several patrons note that the breakfast area is spacious and clean, adding to the pleasant start to their day.
However, not all feedback is glowing. A few guests found the breakfast lacking in variety and innovation over their stay with some criticizing the quality and taste of specific items such as runny eggs or undercooked sausages. There are also mentions of occasional issues like broken coffee dispensers and overcrowded breakfast areas. Despite these critiques, the overall sentiment leans towards satisfaction with many visitors finding the breakfast experience at Comfort Inn & Suites Durango a delightful highlight of their stay.
Comfort Inn & Suites Durango offers an inviting stay with several commendable features based on guest reviews. A notable highlight is the consistent cleanliness across rooms with many guests appreciating the spotless and well-maintained environment. The rooms are described as spacious, providing ample space for families and groups and equipped with essential amenities like refrigerators, microwaves and coffee makers.
Comfort is paramount with multiple guests noting the cozy beds and overall quiet, serene atmosphere aiding in restful sleep. Many found the rooms modern, comfortable and in line with American standards, despite occasional mentions of the property needing updates or attention to detail in certain areas.
The hotel also garners praise for its friendly and helpful staff, enhancing the overall positive experience. The breakfast area is well-stocked, adding to the convenience of the stay. While some guests mentioned minor issues such as non-functional hot tubs, broken locks and occasional maintenance problems, the positive aspects of room size, cleanliness and comfort were repeatedly emphasized.
In summary, Comfort Inn & Suites Durango stands out for its spacious, clean and comfortable rooms, making it a solid choice for travelers seeking a reliable and pleasant stay.
When venturing to Comfort Inn & Suites Durango, the beds receive a mixed but predominantly positive set of reviews from guests. A recurring compliment is the comfort level of the beds, which are commonly described as very comfortable, big and roomy. High-quality pillows often accompany the comfortable beds, making for a pleasant sleeping experience. Cleanliness is another frequent praise with clean rooms and well-maintained bedding noted by several visitors.
However, there are a few areas of concern that future guests may want to consider. Some guests experienced beds that they found unstable or not to their liking and there were occasional reports of beds feeling firm or gritty. Issues such as beds sloping to one side and stiffness were also mentioned. A couple of reviews pointed out cleanliness issues with the beddings and the presence of bed bugs, though these appear to be less common.
On balance, while some guests found the beds and bedding could improve, many others enjoyed their stay citing comfortable and clean conditions in their rooms. The majority view leans toward a restful and comfortable sleep experience at Comfort Inn & Suites Durango.
Comfort Inn & Suites Durango receives a mixed response regarding cleanliness with many guests highlighting positive experiences. The majority of reviews commend the hotel for its clean and spacious rooms, emphasizing that the overall environment was tidy and comfortable. Guests often noted that the tidiness extended from floors to beds with several remarks appreciating the fresh sheets and lack of weird smells or stains on the carpets. The property is frequently described as well-maintained and easy to access, contributing to a comfortable stay.
However, several reviews also bring attention to areas needing improvement. Some guests noticed issues with the cleaning of bathrooms, highlighting dirty floors, unemptied refrigerators and dust on fixtures. Hallways and elevators were occasionally reported as being dirty with specific mentions of fingerprints on tables and counters, as well as food remnants left from previous guests. There were specific complaints about rooms not being thoroughly cleaned with notable mentions of stale and sour smells, stained carpets and improperly cleaned bathtubs and sinks.
Despite these concerns, many guests still found the hotel to be generally clean and comfortable with a welcoming atmosphere and friendly staff. For those looking for clean accommodations, the positive aspects might outweigh the negatives, but it's clear that there are areas where the hotel could enhance its cleaning standards to ensure a consistently pleasant experience for all guests.
The staff at Comfort Inn & Suites Durango receives high praise for their friendliness and helpfulness. Many guests describe the front desk personnel as courteous, accommodating and always ready with a warm welcome. Doug, a staff member, is frequently noted for his exceptional assistance. The breakfast room supervisor and other breakfast staff also earn positive remarks for their pleasant demeanor and attentiveness.
While the majority of reviews highlight the positive interactions with the staff, there are a few isolated incidents of less satisfactory service. Some guests experienced issues with reservation handling or felt the service did not meet their expectations. However, these instances appear to be exceptions rather than the rule.
Overall, the hotel staff contributes significantly to guests' positive experiences, ensuring their stays are comfortable and enjoyable. From kind and professional receptionists to attentive housekeeping and knowledgeable desk clerks, the team at Comfort Inn & Suites Durango consistently aims to provide great customer service.
At the Comfort Inn & Suites Durango, the wifi experience tends to vary significantly depending on the location within the hotel. Guests report that good wifi is available primarily in the lobby area, making it an ideal spot for those needing reliable internet access. However, there seem to be recurring issues with connectivity in the rooms, where some guests were unable to connect or found the connection spotty. In a few cases, there were complaints about incorrect or missing wifi passwords. Improvements in room wifi could enhance the overall guest experience at this otherwise comfortable and pet-friendly hotel.
Visitors to the Comfort Inn & Suites Durango had varied experiences with the hotel's indoor pool and sauna. While several guests appreciated the amenities, describing the pool as very nice and loved by children, others pointed out some concerns. The sauna generally received positive remarks for being clean and enjoyable. However, the pool area had mixed feedback; though some guests found it nice, clean and relaxing, others noted it was small, unheated and occasionally not very clean. Issues such as murky or unclear water, inconsistent temperature and sometimes closed pool facilities were also mentioned. Despite these issues, the availability of popcorn and drinks, as well as water with oranges in a dispenser, added a pleasant touch to the overall experience.
The Comfort Inn & Suites Durango stands out as a family-friendly destination with numerous positive attributes for those traveling with children. Families have praised the hotel for its perfect family rooms and the availability of adjoining rooms, making it highly convenient for larger groups. The hotel receives commendations for being very family-friendly and an excellent choice for families with children.
Visitors have noted the advantageous proximity of rooms, which enhances the overall family experience. The nearby park offers an added bonus for kids looking to play and explore outside the hotel premises. The little ones particularly enjoyed the complimentary treats such as popcorn, water and cookies with milk, adding a delightful touch to their stay.
While there were a few minor concerns about cleaning services, including wrinkled bed linens and occasional lapses in room cleanliness, the majority of feedback highlights the hotel's suitability for families. The overall positive experience is supplemented by good service and a great location, making it a popular choice for family vacations.
Comfort Inn & Suites Durango is consistently recognized for providing great value as a three-star hotel. Guests appreciate it as a solid choice for a mid-range stay, praising its clean rooms and satisfactory amenities. The hotel's service and facilities align well with its three-star rating, meeting the expectations of travelers seeking a reliable and budget-friendly option. Offering good value and a comfortable environment, this hotel stands out for those looking to make the most of a three-star experience.
Comfort Inn & Suites Durango is highly regarded by business travelers for its accommodating facilities and efficient services. Guests appreciate the ease of making reservations and the business-friendly environment, describing the amenities as great for travelers on work-related trips. The rooms are deemed suitable, large and comfortable with necessary tech-friendly features. The hotel's business center and conference facilities received positive feedback for their quality. Additionally, the location offers convenient proximity to the highway and industrial park, making it strategically beneficial for business purposes. The quiet office environment and friendly staff enhance the overall experience, contributing to successful business stays. Housekeeping services, while unobtrusive, ensure a peaceful working atmosphere.
Comfort Inn & Suites Durango offers commendable accessibility features for guests with disabilities. The hotel provides handicap accessible rooms and suites, ensuring comfort and convenience for those with mobility issues. Parking facilities are well-suited for disabled guests and there is ramp access for wheelchairs to facilitate easy movement around the premises. Restrooms are designed for wheelchair access, adding to the convenience factor. However, there are a few areas for improvement, such as the lack of grab bars in some showers. Overall, the hotel combines cleanliness, friendliness and good room locations to create a positive experience for guests with disabilities.
The Comfort Inn & Suites Durango offers an indoor pool that includes the added convenience of heating, enhancing guest comfort. Despite some concerns about water clarity and the absence of a hot tub, the pool provides a pleasant amenity for relaxation. Additionally, the facility includes a sauna, adding to the wellness options available for guests. While some found the indoor pool less inviting, it remains a notable feature of the hotel. Other aspects such as the crowded breakfast room and minor towel size issues have been noted, but the indoor pool stands out as a positive attribute for guests seeking leisure amenities.
Comfort Inn & Suites Durango is a notably dog-friendly hotel, offering designated dog-friendly rooms and easy access for walking pets near exit doors. The property boasts a special pet check-in area and maintains a generally pet-friendly atmosphere across the board. Guests appreciated the reasonable fee for bringing their dogs. The hotel's location is convenient for pets, enhancing the overall experience for those traveling with their four-legged companions. Although one guest reported an odor issue in their room, the management promptly resolved it by offering an alternative room, ensuring a positive stay. Breakfast options are somewhat limited for dog owners, but the overall facilities and services cater well to guests with pets.
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Location
While not within walking distance to Main Street, guests find the location sufficiently close for a quick drive, enhancing the appeal of its quieter setting away from the noisy center. Proximity to the beautiful natural surroundings, including views of the mountains, adds to its charm. Additionally, the property is strategically situated at the crossroads of New Mexico, Utah and Arizona roads, making it a perfect base for numerous day trips.
Overall, Comfort Inn & Suites Durango strikes a balance between accessibility and tranquility, offering a reasonable price and an unbeatable location for both relaxation and adventure.
Breakfast
Some comments commend the breakfast's quality and the abundance of options, ranging from peaches to scrambled eggs, sausages and fresh fruit. The attentive staff contributes positively to the experience, ensuring that the selections are fresh and plentiful. Several patrons note that the breakfast area is spacious and clean, adding to the pleasant start to their day.
However, not all feedback is glowing. A few guests found the breakfast lacking in variety and innovation over their stay with some criticizing the quality and taste of specific items such as runny eggs or undercooked sausages. There are also mentions of occasional issues like broken coffee dispensers and overcrowded breakfast areas. Despite these critiques, the overall sentiment leans towards satisfaction with many visitors finding the breakfast experience at Comfort Inn & Suites Durango a delightful highlight of their stay.
Rooms
Comfort is paramount with multiple guests noting the cozy beds and overall quiet, serene atmosphere aiding in restful sleep. Many found the rooms modern, comfortable and in line with American standards, despite occasional mentions of the property needing updates or attention to detail in certain areas.
The hotel also garners praise for its friendly and helpful staff, enhancing the overall positive experience. The breakfast area is well-stocked, adding to the convenience of the stay. While some guests mentioned minor issues such as non-functional hot tubs, broken locks and occasional maintenance problems, the positive aspects of room size, cleanliness and comfort were repeatedly emphasized.
In summary, Comfort Inn & Suites Durango stands out for its spacious, clean and comfortable rooms, making it a solid choice for travelers seeking a reliable and pleasant stay.
Beds
However, there are a few areas of concern that future guests may want to consider. Some guests experienced beds that they found unstable or not to their liking and there were occasional reports of beds feeling firm or gritty. Issues such as beds sloping to one side and stiffness were also mentioned. A couple of reviews pointed out cleanliness issues with the beddings and the presence of bed bugs, though these appear to be less common.
On balance, while some guests found the beds and bedding could improve, many others enjoyed their stay citing comfortable and clean conditions in their rooms. The majority view leans toward a restful and comfortable sleep experience at Comfort Inn & Suites Durango.
Cleanliness
However, several reviews also bring attention to areas needing improvement. Some guests noticed issues with the cleaning of bathrooms, highlighting dirty floors, unemptied refrigerators and dust on fixtures. Hallways and elevators were occasionally reported as being dirty with specific mentions of fingerprints on tables and counters, as well as food remnants left from previous guests. There were specific complaints about rooms not being thoroughly cleaned with notable mentions of stale and sour smells, stained carpets and improperly cleaned bathtubs and sinks.
Despite these concerns, many guests still found the hotel to be generally clean and comfortable with a welcoming atmosphere and friendly staff. For those looking for clean accommodations, the positive aspects might outweigh the negatives, but it's clear that there are areas where the hotel could enhance its cleaning standards to ensure a consistently pleasant experience for all guests.
Staff
While the majority of reviews highlight the positive interactions with the staff, there are a few isolated incidents of less satisfactory service. Some guests experienced issues with reservation handling or felt the service did not meet their expectations. However, these instances appear to be exceptions rather than the rule.
Overall, the hotel staff contributes significantly to guests' positive experiences, ensuring their stays are comfortable and enjoyable. From kind and professional receptionists to attentive housekeeping and knowledgeable desk clerks, the team at Comfort Inn & Suites Durango consistently aims to provide great customer service.
Wi-Fi
Pool
Family
Visitors have noted the advantageous proximity of rooms, which enhances the overall family experience. The nearby park offers an added bonus for kids looking to play and explore outside the hotel premises. The little ones particularly enjoyed the complimentary treats such as popcorn, water and cookies with milk, adding a delightful touch to their stay.
While there were a few minor concerns about cleaning services, including wrinkled bed linens and occasional lapses in room cleanliness, the majority of feedback highlights the hotel's suitability for families. The overall positive experience is supplemented by good service and a great location, making it a popular choice for family vacations.
3 Star
Business
Accessible
Indoor Pool
Dog Friendly
Yes, Comfort Inn & Suites Durango has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites Durango.
Yes, Comfort Inn & Suites Durango welcomes dogs.
No, parking facilities aren't available at Comfort Inn & Suites Durango.
Yes, Comfort Inn & Suites Durango has a gym.
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