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Summary of reviewsHotel Haus am Zoo in Düsseldorf garners high praise for its tranquil yet conveniently central location. Tucked away in a serene residential area, this family-run hotel features lush gardens, creating a picturesque retreat just steps away from efficient transport links that make accessing the city center and Old Town hassle-free.
The breakfast experience at the hotel is a standout feature, frequently lauded for its extensive selection and fresh, delicious options. Guests appreciate the high-quality, varied dishes ranging from smoked salmon to fresh fruits, all presented in a serene garden-view setting. The affordability and attentive service further enhance the morning's offerings, making it a delightful start to the day.
Rooms at Hotel Haus am Zoo are consistently described as spacious, clean and cozy. The inclusion of balconies with garden views adds to their charm. While the furnishings might seem a bit dated to some, the overall comfort and functionality of the rooms receive positive remarks, particularly the sizable bathrooms with walk-in showers.
Cleanliness across the hotel is one of its strong points with guests frequently commending the well-maintained rooms, common areas and pool. The hotel’s dedication to cleanliness complements its serene atmosphere, ensuring a comfortable and pleasant stay.
The staff at Hotel Haus am Zoo excels in delivering exceptional customer service. Guests often highlight the friendliness, attentiveness and helpful nature of the team, creating a warm and welcoming environment throughout their stay.
The outdoor pool, set within a beautifully landscaped garden, is another key attraction. Guests enjoy the serene environment it offers, despite some noting that the water can be quite chilly. The pool area remains a delightful spot for relaxation.
While the parking situation has mixed reviews, the hotel does provide both underground and free parking options. Some guests found the spaces limited and challenging for larger vehicles, but the overall availability of secure parking is appreciated by many, particularly those reserving in advance.
For families, the hotel offers a welcoming atmosphere with baby-friendly amenities and clean, spacious rooms. The family-oriented environment ensures a comfortable and quiet stay, making it an ideal choice for those traveling with children.
Overall, Hotel Haus am Zoo delivers a charming, comfortable and welcoming experience, making it a favored option for travelers seeking a peaceful yet centrally located stay in Düsseldorf. Show more
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Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Hotel with Tennis Courts
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Comfort Triple Room with Garden ViewClassic-style room featuring a flat-screen TV, a seating area, and a private bathroom with toiletries and a hairdryer.
Suitable for 2 adults and a child. Quietly located, facing the garden.
Please note that extra bed is not possible in this room category.
The pictures shown serve only as an example.
Standard Double RoomClassic-style room featuring a flat-screen TV, a seating area, and a private bathroom with toiletries and a hairdryer.
Standard Single RoomClassic-style room featuring a flat-screen TV, a seating area, and a private bathroom with toiletries and a hairdryer.
Comfort Single Room in nighbouring buildingGuests will have a special experience as the single room provides a sauna. Providing free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room features soundproof walls, flat-screen TV with cable channels, an inner courtyard view, as well as wine/champagne for guests. The unit offers 1 bed.
Double Room with Garden ViewThe sauna is the standout feature of this double room. The spacious double room features soundproof walls, a seating area, a balcony with garden views as well as a private bathroom boasting a shower.
Standard ApartmentThe apartments are located around 50-1000 meters from the hotel and are equipped like all the hotel rooms. There is no cleaning service during your stay (unless the stay is longer than one week, in this case the apartment is cleaned once a week). Additional cleaning service can be booked extra. Please let the property know of any special requests. Some apartments have a washing machine. All apartments have WiFi, a well equipped kitchen, a coffee machine and a fridge. Check-in takes place in the hotel building.
Economy Single RoomThis single room's standout feature is the sauna. Offering free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room features soundproof walls, flat-screen TV with cable channels, a quiet street view, as well as wine/champagne for guests. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Hotel Haus am Zoo boasts a superb and beautiful location, offering guests a tranquil retreat while remaining conveniently close to the heart of Düsseldorf. Nestled in a quiet residential area, this family-run hotel is harmoniously set amidst lush gardens, providing picturesque views and a serene environment. Accessibility is a key advantage with a subway station just a five-minute walk away, ensuring easy and quick access to the city center and Old Town, as well as excellent transport connections including trams and motorways. The hotel's location strikes a perfect balance between peace and proximity, making it an ideal choice for those seeking a quiet yet central base. Guests appreciate the calm, almost oasis-like atmosphere, facilitated by its verdant surroundings and pleasant garden, further enhancing the ambiance of this charming hotel.
Breakfast
A stay at Hotel Haus am Zoo promises a delightful breakfast experience that consistently receives high praise from guests. The breakfast buffet is lauded for its rich selection and fresh, lovingly prepared dishes that cater to various tastes. Guests rave about the quality and variety, noting that everything from smoked salmon to freshly cut fruit is available. The affordability of the breakfast adds to its appeal, described as excellent value for money.
Visitors appreciate the substantial and extensive offerings with phrases like "everything your heart desires" painting a picture of an abundant and satisfying morning meal. The professional and friendly staff, who provide attentive service, further enhance the experience, making guests feel welcomed and cared for.
Dining in the breakfast room with views and access to the garden adds to the serene and enjoyable atmosphere. Frequent comments about the freshness and the continual replenishment of items suggest the hotel's commitment to delivering a superior breakfast experience.
In summary, the breakfast at Hotel Haus am Zoo exceeds expectations, offering a superb, varied and delicious start to the day in a pleasant setting with top-notch hospitality.
Rooms
Hotel Haus am Zoo offers rooms that guests consistently describe as spacious, clean and cozy. The accommodations are highlighted for their large rooms, many of which come with balconies that provide lovely views of the garden. Travelers appreciate the cleanliness of the rooms and the comfortable furnishings, despite some comments on the furnishings being somewhat dated. The bathrooms receive praise for their size and functionality, particularly noting features like walk-in showers.
The ambiance in the rooms is quiet and inviting, suitable for both families and single travelers. Guests find the beds comfortable, contributing to a restful stay. While some noted minor issues such as soft mattresses and the need for a more modern bathroom, the overall feedback on the rooms is positive. The clean and tidy environment, combined with the hotel's friendly staff, enhances the overall guest experience.
Beds
Hotel Haus am Zoo has received mixed feedback regarding their beds. Guests frequently noted that the beds were comfortable with several specifically describing them as very or super comfortable. However, there were also mentions of the beds being uncomfortably hard and some guests found the mattresses too soft. A few guests felt that the beds could be more comfortable or mentioned issues with bed size and pillows. Despite some variability in comfort preferences, many visitors generally found the beds to be good or very good.
Cleanliness
Hotel Haus am Zoo consistently impresses with its top-notch cleanliness. Guests have frequently highlighted the exceptionally clean and well-maintained rooms, noting that everything is very clean and tidy. The attention to detail in maintaining the hotel's cleanliness extends to all areas, including the rooms, pool and common spaces. Visitors frequently describe the facility as clean, beautiful and offering a quiet atmosphere with a great view, further enhancing the overall pleasant experience.
The hotel doesn't just excel in cleanliness but also receives praise for its exceptionally varied and well-arranged breakfast. This, combined with a relaxed and pleasant atmosphere, makes for a comfortable stay. The staff at Hotel Haus am Zoo are super friendly and helpful, adding to the welcoming environment. The combination of clean, well-kept facilities and attentive service leaves guests feeling very comfortable and satisfied throughout their stay.
Staff
At 'Hotel Haus am Zoo', the staff consistently impresses guests with their exceptional friendliness and helpfulness, creating an overwhelmingly positive atmosphere. Guests frequently note the warm and accommodating nature of the entire team, from reception to check-out. The hotel staff stands out for being incredibly attentive and supportive, going above and beyond to make guests feel welcome and comfortable. Their kindness and willingness to assist with any needs contribute significantly to the pleasant stay experiences. The consistent theme of extremely friendly and customer-focused service at Hotel Haus am Zoo ensures that all guests feel valued and well taken care of during their visit.
Pool
Hotel Haus am Zoo boasts an impressive and well-maintained outdoor pool that guests find to be a standout feature of the hotel. Nestled within a beautifully landscaped garden, the pool provides a serene setting that enhances the overall guest experience. Visitors frequently comment on its considerable size, making it a welcoming spot to unwind. It's perfect for enjoying nice weather, although some have noted that the water can be quite chilly. Despite this, the garden and pool area remain a delightful retreat that invites guests to linger and relish the tranquil atmosphere.
Parking
Guests of 'Hotel Haus am Zoo' have mixed feelings about the parking arrangements. On the positive side, the hotel offers an underground garage and many guests appreciated the option to park their car securely on-site, describing it as worth its weight in gold. This service provides peace of mind and convenience, particularly for those who reserve their parking space in advance. Options include both underground parking and free parking in front of the hotel, especially for early arrivals.
However, some guests noted that the parking spaces in the underground garage are limited, tight and have a relatively low entrance height, which could be challenging for larger vehicles. Additionally, there were complaints about the higher-than-advertised parking fees, which some found excessive. Others mentioned difficulties in finding parking around the hotel, describing the situation as a disaster and hard to manage. Despite these challenges, securing a parking spot at the hotel is often highlighted as a reliable option for visitors.
Family
Hotel Haus am Zoo in Düsseldorf stands out as a perfect choice for families seeking a welcoming and warm environment. This family-run establishment exudes a family-oriented atmosphere that is both pleasant and quiet. Guests consistently commend the hotel's very baby-friendly amenities and emphasize the family-like warmth that permeates the experience.
With clean, well-maintained rooms and very friendly service, the hotel ensures a comfortable stay for families. Parents appreciate the convenience of the carpark located next door, making transportation hassle-free. Overall, the hotel offers a great place to stay for those traveling with children, combining a peaceful setting with a genuinely friendly reception.
Yes, Hotel Haus am Zoo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Haus am Zoo.
Yes, Hotel Haus am Zoo welcomes dogs.
Yes, parking facilities are available at Hotel Haus am Zoo.