Izan Puerta de Gredos
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Summary of reviews'Izan Puerta de Gredos' is highly praised for its idyllic and tranquil location nestled in the Sierra de Gredos, offering captivating panoramic views of mountains and countryside. The serene and secluded setting, combined with easy access to nearby attractions such as Ávila, Salamanca and Plasencia, makes it a perfect retreat for nature enthusiasts and those seeking relaxation. Its beautiful architecture and well-maintained grounds enhance the overall charm, making it an ideal spot for romantic getaways or restful weekends.
The breakfast experience is largely positive with a diverse and high-quality buffet that includes healthy options and local products. Guests appreciate the abundance of choices and the picturesque setting in which breakfast is served. The staff’s friendliness and efficiency further elevate the satisfaction of the meal.
While dinner receives mixed reviews, many guests enjoy the flavorful and well-presented dishes, valuing the service of the restaurant staff. However, the limited menu variety and occasional quality issues leave room for improvement.
Rooms are commended for their spaciousness, cozy ambiance and modern amenities. Guests particularly enjoy features such as large beds, comfortable mattresses and beautiful views from balconies and terraces. Suites receive additional praise for luxurious touches like whirlpool bathtubs and fireplaces. Though generally clean and well-maintained, some rooms require improved routine maintenance to address minor issues.
The cleanliness of the hotel is generally satisfactory with well-kept rooms and common areas. Nonetheless, occasional lapses such as dust and spider webs detract from an otherwise positive perception.
The staff consistently earn high marks for their exceptional friendliness and attentiveness, adding a welcoming and supportive atmosphere throughout the hotel. Specific staff members, like Olga in the restaurant, receive special commendations for their exceptional service.
Wifi service at the hotel is acceptable though often reported as weak and unreliable in certain areas. Issues with the TV not always offering direct access to streaming services have also been noted.
The pool and spa facilities, once operational and accessible, garner positive feedback for their potential and relaxing atmosphere. However, guests express disappointment with the additional charges and limited availability or closure of these amenities during their stays.
Tennis facilities are convenient and appreciated but suffer from neglect and poor maintenance, limiting their appeal.
'Izan Puerta de Gredos' is highly recommended for families, offering spacious accommodations and family-oriented services. Large rooms and thoughtful amenities cater well to families with children, enhancing the overall experience with memorable family activities and nearby attractions.
In conclusion, 'Izan Puerta de Gredos' stands out for its spectacular location, friendly staff and comfortable accommodations, making it a top choice for nature-lovers and families seeking a serene and scenic retreat despite some areas needing attention and improvement.
Categories
The breakfast experience is largely positive with a diverse and high-quality buffet that includes healthy options and local products. Guests appreciate the abundance of choices and the picturesque setting in which breakfast is served. The staff’s friendliness and efficiency further elevate the satisfaction of the meal.
While dinner receives mixed reviews, many guests enjoy the flavorful and well-presented dishes, valuing the service of the restaurant staff. However, the limited menu variety and occasional quality issues leave room for improvement.
Rooms are commended for their spaciousness, cozy ambiance and modern amenities. Guests particularly enjoy features such as large beds, comfortable mattresses and beautiful views from balconies and terraces. Suites receive additional praise for luxurious touches like whirlpool bathtubs and fireplaces. Though generally clean and well-maintained, some rooms require improved routine maintenance to address minor issues.
The cleanliness of the hotel is generally satisfactory with well-kept rooms and common areas. Nonetheless, occasional lapses such as dust and spider webs detract from an otherwise positive perception.
The staff consistently earn high marks for their exceptional friendliness and attentiveness, adding a welcoming and supportive atmosphere throughout the hotel. Specific staff members, like Olga in the restaurant, receive special commendations for their exceptional service.
Wifi service at the hotel is acceptable though often reported as weak and unreliable in certain areas. Issues with the TV not always offering direct access to streaming services have also been noted.
The pool and spa facilities, once operational and accessible, garner positive feedback for their potential and relaxing atmosphere. However, guests express disappointment with the additional charges and limited availability or closure of these amenities during their stays.
Tennis facilities are convenient and appreciated but suffer from neglect and poor maintenance, limiting their appeal.
'Izan Puerta de Gredos' is highly recommended for families, offering spacious accommodations and family-oriented services. Large rooms and thoughtful amenities cater well to families with children, enhancing the overall experience with memorable family activities and nearby attractions.
In conclusion, 'Izan Puerta de Gredos' stands out for its spectacular location, friendly staff and comfortable accommodations, making it a top choice for nature-lovers and families seeking a serene and scenic retreat despite some areas needing attention and improvement.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes
Business Hotel
Accessible Hotel
Hotel with Tennis Courts
4-Star Hotel
Hotel with Pool Lap Lanes
About Izan Puerta de Gredos
License: HAV150
Guest Reviews
Location
The hotel is surrounded by lush vegetation and spectacular landscapes, perfect for hiking and exploring the charming nearby towns. Its proximity to prominent locations like Ávila, Salamanca and Plasencia makes it a strategic base for day trips and further adventures.
The facility itself with its beautiful architecture and spacious grounds, adds to its charm. Exceptional views from the rooms and common areas further enhance the experience. Guests appreciate the quietness and peace that the location offers, making it a great spot for a romantic getaway or a restful weekend with friends.
Despite the remote feel, the hotel is well-connected, providing easy access to the village while remaining secluded enough to offer a genuine escape into nature. The surroundings, described as spectacular and wonderful, offer guests ample opportunities to engage with the natural beauty of the Sierra de Gredos.
In summary, the 'Izan Puerta de Gredos' is celebrated for its unbeatable, peaceful location and the natural splendor that surrounds it, making it a top choice for travelers looking to unwind and immerse themselves in nature’s embrace.
Breakfast
The setting for breakfast is also a significant plus with a beautiful outdoor covered area providing stunning views of the surrounding Sierra de Gredos, making the meal an even more delightful experience. The staff and service are frequently commended for their friendliness and efficiency, adding to the overall positive breakfast experience.
Some reviews do mention areas for improvement. Occasional comments touch on certain products being basic or lacking variety and some changes during the COVID period, such as pre-prepared meals, have not been well received by all guests. Despite these minor criticisms, the vast majority find the breakfast to be very good, varied and well worth it, making it a highlight for many during their stay.
Dinner
However, there were significant complaints about the variety and quality of the dinner menu. Many guests found the menu options very limited and repetitive with some noting that the food quality didn't meet their expectations and the dishes were occasionally poorly cooked or arrived lukewarm. The high prices for dinner, combined with limited choices and sometimes slow service, left several guests feeling dissatisfied. Some also mentioned the necessity of additional fees for the use of amenities like the spa and pool, which, alongside the dinner experience, detracted from their overall satisfaction.
In summary, while some diners enjoyed their meals and the restaurant's ambiance, others felt improvements were needed in menu variety, food quality and service efficiency.
Rooms
Suites, in particular, receive high marks for their size and luxurious features such as whirlpool bathtubs, fireplaces and split-level duplex layouts. The decor is generally appreciated for its modern and cozy aesthetic, blending well with the hotel's scenic location.
Cleanliness is another aspect that guests have found satisfying with regular mentions of well-maintained, tidy rooms. However, there are sporadic complaints about maintenance issues, such as the bathroom needing updates, worn-out mattresses and occasional cleanliness lapses.
Several guests noted the pleasant warmth and comfort of the rooms upon arrival, even during colder seasons, which added to the overall cozy experience. Common areas of the hotel also reflect the comfort and cleanliness of the rooms, contributing to a harmonious and relaxing stay.
In summary, the rooms at Izan Puerta de Gredos are generally seen as comfortable and spacious with commendable decor and facilities, though some aspects could benefit from better maintenance and occasional refreshing.
Beds
However, there seems to be a consensus on the need for an update or replacement of the mattresses, as numerous guests pointed out issues with aging springs, discomfort and hard surfaces. There are remarks about mattresses being old, hard and in urgent need of renovation with some guests describing specific problems such as the beds sinking in the middle or the springs being felt through the mattress.
The pillows also garnered attention with mixed reviews ranging from comfortable to too thin and in need of renewal. Some guests have even experienced back pain and discomfort due to the hard nature of the beds and the low quality of pillows provided.
Overall, while the hotel offers impressively large and sometimes comfortable beds, there is a significant need for upgrading the mattresses and pillows to meet the expectations of a 4-star establishment.
Cleanliness
However, several reviews indicate areas that need improvement. Some rooms were found with dust, spider webs and even bees and spiders inside, suggesting lapses in routine cleaning and maintenance. Reports of mold in the tiles of the showers and bathtubs, dirty terraces and cobwebs on ceilings are noted. Additionally, some guests encountered cleanliness issues in neglected bathrooms, floors and exterior areas. Overall, while 'Izan Puerta de Gredos' has many areas that are well-maintained and tidy, there is a clear need for enhanced and consistent cleaning practices across the entire hotel to address the identified shortcomings.
Staff
Special mentions include individuals like Olga, a restaurant waitress, whose attentiveness stands out. The reception team is described as highly efficient and supportive with a particular emphasis on their warmth and willingness to assist guests. This high level of service extends to all areas of the hotel with the cleaning staff and general employees also receiving commendations for their friendliness and active engagement.
Overall, the dedication and friendliness of the staff at Izan Puerta de Gredos greatly enhance the guest experience, making stays memorable and enjoyable.
Wi-Fi
Pool
Despite these issues, a few positive notes emerged, particularly about the pool's potential and aesthetic appeal when open. Some guests mentioned that children enjoyed the pool and described it as large, very clean and tranquil, making for a relaxing experience on the sun terrace. Moreover, the spa facilities, which include a jacuzzi, showers and a sauna, were appreciated when available, although they were often reported closed along with the pool.
The setting could be improved according to some guests with observations about neglected pool areas, broken amenities like umbrellas and cleanliness issues such as window bird droppings. The additional fees for the use of the pool and spa facilities were a common critique, as many guests expected these amenities to be part of their stay without extra costs.
Overall, while the pool and spa areas of Izan Puerta de Gredos have potential, the limited availability and extra charges have left many guests underwhelmed. Efforts to keep these facilities open and improve their conditions could significantly enhance guest satisfaction.
Tennis
Family
Guests repeatedly highlight the welcoming and serene environment, an excellent backdrop for family gatherings and special events like golden wedding anniversaries. The ambiance is described as quiet and beautiful, allowing families to unwind and disconnect from the daily grind.
The hotel's family-oriented services are impressive, from children's menus in the dining options to thoughtful details such as duck sponge toys for kids. The amenities cater to every member of the family, ensuring a comfortable and enjoyable experience. Visitors note that nearby attractions, including beautiful villages and mountain routes, enhance the experience by offering delightful short trips that families can enjoy together.
Overall, Izan Puerta de Gredos is highly recommended for families and couples, providing the perfect setting for family getaways, weekends with kids and relaxation amidst great service quality and family-friendly perks.
4 Star
Rooms with Jacuzzi / Hot-Tub
While the jacuzzi bathtubs receive high praise for their great performance and fantastic relaxation benefits, there are some noted issues. A few guests reported maintenance problems, such as broken or malfunctioning tubs and non-functional hot tub plugs. Additionally, some visitors found the size of the jacuzzis to be too small for their liking and a few mentioned that the jacuzzi facilities were unavailable due to COVID precautions.
Despite these occasional setbacks, the hot tubs and whirlpool bathtubs at Izan Puerta de Gredos generally provide a satisfying and enjoyable experience, contributing positively to the overall comfort and luxury of the stay.
Accessible
Honeymoon
Boutique-Style
The rooms at Izan Puerta de Gredos are beautifully designed, each exuding the intimate and cozy feel characteristic of a boutique hotel. The facilities are not only beautiful but also showcase good taste in their decoration. The combination of an elegant design and the charming boutique atmosphere makes this hotel a distinctive and delightful place to stay.
Romantic
The ambiance exudes romance, making it an unmatched location for spending a weekend with a partner. Guests have lauded its peaceful and cozy atmosphere, describing it as a perfect romantic lullaby. The views and setting are specially curated to enhance the romantic experience, providing an enchanting backdrop for couples to relax and reconnect.
Visitors often highlight the hotel's capacity to cater to varied romantic experiences, from an intimate weekend retreat to complementing honeymoon stays. Its exceptional environment makes it a place worth coming back to with its romantic allure lingering long after the stay ends. Be it the cozy nooks or the lovely views, every aspect of Izan Puerta de Gredos ensures an unforgettable romantic trip.
Yes, Izan Puerta de Gredos has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
No, a spa isn't available at Izan Puerta de Gredos.
No, Izan Puerta de Gredos doesn't allow dogs.
No, parking facilities aren't available at Izan Puerta de Gredos.
No, Izan Puerta de Gredos doesn't have a gym.
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