Hotel Guillem & Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Guillem & Spa, located in the heart of Encamp, serves as an exceptional retreat combining tranquility with convenience. Amid scenic mountain views, the hotel offers easy access to key amenities, including supermarkets, dining options and is especially praised for its proximity to the Funicamp lift and the free shuttle bus stop, facilitating excursions to Andorra la Vella. Outdoor enthusiasts will appreciate the nearby hiking opportunities, making the location ideal for both relaxation and adventure.
Guests consistently applaud the breakfast experience at the hotel, noting the diverse and generous buffet that caters to various dietary needs, including fresh fruit and gluten-free options. Although there are minor suggestions for more diverse sweet options and fresher bread, the breakfast’s overall quality is highly commended.
The dinner service, while offering delicious burgers and quality evening meals, has mixed reviews mainly due to the main restaurant often being closed and limited menu options. However, the in-house bar-café and cafeteria provide satisfactory alternatives with tasty dishes that many guests enjoy.
Rooms at Hotel Guillem & Spa are celebrated for their cleanliness, comfort and spaciousness. They come well-appointed with balconies, mini-fridges and impressive mountain views. Despite some rooms feeling dated and lacking air-conditioning, the general consensus is positive with guests appreciating the cozy beds and modern amenities.
Cleanliness throughout the hotel is a recurring theme in guest reviews. The hotel and its facilities, including the spa and pool area, are well-maintained and spotless. The attentive and friendly staff further enhance the experience with particular praise for their exceptional service and personal touch.
Free Wi-Fi is available throughout the property, though its performance receives mixed reviews with some guests finding it slow and weak. In contrast, the spa facilities are highly favored, offering a range of amenities such as a jacuzzi, pool and saunas, all noted for their cleanliness and excellent value.
The gym receives mixed feedback due to limited equipment and maintenance issues. However, it remains a functional space within the well-rounded leisure facilities available at the hotel.
The pool area is a highlight, praised for its size, cleanliness and the relaxing ambiance it provides, making it a delightful retreat after a day of activities. Despite minor points about limited hours and cooler water temperatures at times, the overall feedback remains highly favorable.
Parking at the hotel is convenient yet comes with challenges due to its narrow and cramped spaces, especially for larger vehicles. While the paid parking option is seen as practical, guests suggest including the cost in the room rate for better value.
In sum, Hotel Guillem & Spa offers a gratifying experience with its prime location, exceptional service, clean and comfortable rooms, impressive breakfast and commendable spa and pool facilities, making it a preferred choice for a relaxing and convenient stay in Encamp.
Categories
Guests consistently applaud the breakfast experience at the hotel, noting the diverse and generous buffet that caters to various dietary needs, including fresh fruit and gluten-free options. Although there are minor suggestions for more diverse sweet options and fresher bread, the breakfast’s overall quality is highly commended.
The dinner service, while offering delicious burgers and quality evening meals, has mixed reviews mainly due to the main restaurant often being closed and limited menu options. However, the in-house bar-café and cafeteria provide satisfactory alternatives with tasty dishes that many guests enjoy.
Rooms at Hotel Guillem & Spa are celebrated for their cleanliness, comfort and spaciousness. They come well-appointed with balconies, mini-fridges and impressive mountain views. Despite some rooms feeling dated and lacking air-conditioning, the general consensus is positive with guests appreciating the cozy beds and modern amenities.
Cleanliness throughout the hotel is a recurring theme in guest reviews. The hotel and its facilities, including the spa and pool area, are well-maintained and spotless. The attentive and friendly staff further enhance the experience with particular praise for their exceptional service and personal touch.
Free Wi-Fi is available throughout the property, though its performance receives mixed reviews with some guests finding it slow and weak. In contrast, the spa facilities are highly favored, offering a range of amenities such as a jacuzzi, pool and saunas, all noted for their cleanliness and excellent value.
The gym receives mixed feedback due to limited equipment and maintenance issues. However, it remains a functional space within the well-rounded leisure facilities available at the hotel.
The pool area is a highlight, praised for its size, cleanliness and the relaxing ambiance it provides, making it a delightful retreat after a day of activities. Despite minor points about limited hours and cooler water temperatures at times, the overall feedback remains highly favorable.
Parking at the hotel is convenient yet comes with challenges due to its narrow and cramped spaces, especially for larger vehicles. While the paid parking option is seen as practical, guests suggest including the cost in the room rate for better value.
In sum, Hotel Guillem & Spa offers a gratifying experience with its prime location, exceptional service, clean and comfortable rooms, impressive breakfast and commendable spa and pool facilities, making it a preferred choice for a relaxing and convenient stay in Encamp.
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
Show more...Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Guillem & Spa boasts an enviable location in the heart of Encamp, a peaceful town that offers the ideal balance between tranquility and convenience. Nestled amid scenic mountain views and a beautiful setting, the hotel's prime position ensures easy access to various amenities, including supermarkets, pharmacies and dining options.
Guests consistently highlight the hotel's proximity to key ski areas, such as the Funicamp lift, which is just a short walk away and the convenience of the nearby free shuttle bus stop. The bus network facilitates effortless excursions to Andorra la Vella, allowing visitors to explore the vibrant center of Andorra within minutes while enjoying a peaceful retreat away from the hustle and bustle.
The surrounding area is perfect for outdoor enthusiasts with ample opportunities for hiking and excursions in the stunning natural landscape. The central yet quiet location of the hotel offers a serene atmosphere, making it an excellent choice for families and those seeking relaxation without sacrificing accessibility.
Overall, Hotel Guillem & Spa's location stands out as one of its strongest features with excellent connectivity to local attractions and a tranquil setting that enables guests to enjoy the best of both worlds.
Hotel Guillem & Spa offers a highly praised breakfast experience, featuring a diverse and extensive buffet. Guests consistently highlight the breakfast as very good, varied and generous with plentiful options available for both sweet and savory preferences. Fresh fruit, fresh juice and gluten-free choices are frequently mentioned, providing ample selection for varied dietary needs. The quality of the breakfast is repeatedly described as excellent, complete and high standard.
While most reviews are positive, a few guests suggested improvements, such as diversifying the sweet section more and offering fresher bread and vegetables. Despite these minor critiques, the overall consensus is overwhelmingly favorable with many considering the breakfast a standout aspect of their stay. The breakfast's hearty and satisfying nature, combined with the attentive service and well-organized buffet, makes it a perfect start to a day, especially for those heading out for activities like skiing.
The dinner experience at Hotel Guillem & Spa has garnered mixed feedback from guests. On the positive side, many have praised the delicious hamburgers and the overall quality of the evening meals with some guests specifically noting excellent dinner and breakfast options. The in-house bar-café serves tasty dishes such as burgers, sandwiches and salads, providing convenient options for guests who prefer to dine within the hotel. Additionally, the cafeteria has been highlighted as a good alternative for evening snacks and casual bites.
However, there are several drawbacks mentioned. The main restaurant often seems to be closed, leaving guests with limited dining options, especially for dinner. On certain days, no dinner service is available at all and the restaurant has a limited menu even when it is open. Some guests reported that the food quality can be inconsistent with some meals described as being frozen and tasting bad. Moreover, the restaurant's operating hours are not always convenient, sometimes closing early.
While there are a few nearby dining options considered among the best in Andorra, the lack of an operational in-house restaurant for dinner during some guests' stays has been a significant inconvenience. Despite these issues, the food offered at the bar-café and the overall nourishment quality have still managed to please many visitors.
Hotel Guillem & Spa offers a range of rooms that generally score high on cleanliness, comfort and spaciousness. Guests frequently praise the rooms for being large, clean and well-appointed, featuring amenities such as balconies, mini-fridges, spacious bathrooms and amazing mountain views. The beds are often highlighted for their comfort with several mentions of how cozy and relaxing they are. Interior isolation is noted to be very good, contributing to a peaceful stay.
Most rooms are described as very spacious, making them ideal for families. Some guests appreciate the modern, luxurious feel of rooms and bathrooms, which include large closets and ample storage space. Views from the rooms, especially those facing the mountains, receive multiple accolades for their beauty.
However, there are a few points of concern. Some rooms feel a bit dated and in need of refurbishment and the lack of air conditioning can make nights uncomfortable, especially during warmer weather. Additionally, room temperature can sometimes be inconsistent with some guests finding it too warm.
Despite these minor drawbacks, the overall sentiment is positive with many guests finding the rooms comfortable, clean and spacious, thus providing a satisfactory and relaxing experience.
Hotel Guillem & Spa boasts a variety of commendable aspects when it comes to the comfort of its beds. Guests frequently highlight the impeccable quality of the beds and bedding. Many note that the beds are very comfortable with some describing them as super comfortable and stating that the mattress quality enhances their sleeping experience. The bedding is often praised as great with terms such as excellent and super comfortable being common in reviews.
The size of the beds also earns positive remarks with mentions of large and king-sized beds contributing to a comfortable stay. Some reviews note that the beds are big enough to add a layer of comfort, aiding in a restful night. The peaceful and quiet environment of the rooms further adds to the comfortable experience, making it a preferred choice for a tranquil retreat.
However, there are occasional mentions of beds that may be a bit too short or mattresses that are either deteriorated or deformed, suggesting room for improvement in some cases. Yet, the overall sentiment remains positive with the comfort of the bed often being highlighted as one of the best aspects of the hotel. The combination of clean rooms, cozy ambiance and friendly staff also enhance the overall guest experience.
While some guests found the extra beds or certain mattresses less comfortable, these instances seem to be in the minority. The general consensus revolves around high comfort levels, ensuring that most guests leave well-rested and satisfied with their stay.
Hotel Guillem & Spa consistently receives high marks for its cleanliness across guest reviews. The establishment is repeatedly described as very clean with numerous mentions of spotless rooms and well-maintained facilities. Visitors appreciate the hotel's quiet ambiance and comprehensive amenities, highlighting the comfort and cleanliness of the rooms. While there are occasional remarks about specific areas like the bathroom that could use more attention, overall, the hotel is praised for its impeccable upkeep. Guests particularly note the friendly and attentive staff, contributing to a pleasant stay. The spa and other facilities also receive commendations for their cleanliness and good condition. In sum, guests can expect a very clean, comfortable and well-maintained environment at Hotel Guillem & Spa.
Hotel Guillem & Spa receives high praise for its exceptional staff, creating a memorable and pleasant experience for guests. The reviews emphasize the friendliness, kindness and attentiveness of the team, highlighting their willingness to go the extra mile to make visitors feel at home. Notably, the reception staff, including standout individuals like Tony and Béa, are frequently mentioned for their helpfulness and warm demeanor.
Guests appreciate the staff's prompt and thoughtful service, from offering baby beds for free to assisting with planning outings and family activities. The receptionists are particularly commended for their courteous and welcoming approach. The attention to detail and personal treatment provided by the staff contributes significantly to the hotel's charm.
Overall, the friendly and supportive environment created by the staff leaves a lasting impression, making them a standout feature of Hotel Guillem & Spa. Whether it's the exceptionally skilled reception staff, the accommodating service or the general atmosphere of warmth and hospitality, guests find the staff to be the best part of their stay.
Hotel Guillem & Spa offers free Wi-Fi throughout the entire property, ensuring guests have access to the internet at no extra cost. While some visitors have praised the Wi-Fi signal as good, noting that it was sufficient for work, the overall quality and speed of the connection have received mixed feedback. Several reviews mentioned that the Wi-Fi in the rooms can be slow and weak and the open Wi-Fi was described as super slow by some guests. Despite these concerns, the hotel's friendly receptionists and free access to Wi-Fi remain positive aspects for guests seeking convenient connectivity.
Hotel Guillem & Spa offers a commendable selection of spa facilities that leave guests with largely positive impressions. Central to its appeal is the diversity and quality of amenities available, including a jacuzzi, pool, steam room and saunas. Visitors frequently highlight the pleasant ambiance and cleanliness of the spa area, describing it as refreshing, well-maintained and beautifully designed.
Guests appreciate the comprehensive range of services, which also includes a fitness center and terrace, making it an ideal place for both relaxation and physical activity. The spa facilities are noted for being easily accessible with direct access allowing for a seamless transition from the rooms to the wellness area. Many were delighted to find no additional charges for spa access, underscoring the excellent value provided.
The pool and jacuzzi receive accolades for their quality with some guests specifically commending the heated pool. The facilities are described as charming and well-equipped, providing a sense of luxury after a day of activities such as skiing. The spa's atmosphere is often characterized as calming and enjoyable, a perfect setting for unwinding.
Despite occasional mentions of certain facilities being temporarily closed or the water temperature not meeting expectations, the overall sentiment remains highly favorable. The spa's ability to rejuvenate and offer a pleasant experience stands out, making it a significant highlight of Hotel Guillem & Spa.
Hotel Guillem & Spa features a gym that receives mixed reviews from guests. The gym is described as small but cool, offering an intimate space for exercise. Some guests appreciate the well-maintained facilities and the general cleanliness of the gym area. The availability of a gym, along with amenities such as a pool, spa, sauna and jacuzzi, is a welcome addition for many guests. However, there are noted shortcomings. Several reviews mention the limited range of equipment, especially for upper body workouts and point out that some of the machines are in poor condition or out of order. Despite this, the gym, along with other leisure facilities like the lounges with billiards and private parking, contribute to a well-rounded stay. The overall impression is that while the gym needs improvements in equipment and maintenance, it still serves as a functional space for guests looking to maintain their fitness routine.
Hotel Guillem & Spa offers a delightful pool experience that guests have found consistently pleasing and refreshing. The pool itself, described as large and beautiful, provides the perfect retreat either after a day of skiing or a summer excursion. Visitors appreciated the well-maintained facilities, including the jacuzzi and sauna, which contributed to the relaxing ambiance of the spa area. The pool's temperature was generally satisfactory with a few comments mentioning the benefits of a warm, heated pool, though there were occasional notes on the water being cold at times.
The pool area is notably spacious and includes various features such as an indoor pool, a heated section and sometimes limited capacity to maintain a serene environment. Guests frequently highlighted the enjoyable combination of the pool and jacuzzi, dubbing them ideal for unwinding. Moreover, the pool's inclusion in the hotel's amenities, like the living room with a fireplace and a foosball table, ensured a comprehensive relaxation experience.
Despite a few minor points regarding limited pool hours and occasional wait times for the jacuzzi, the overall feedback was strikingly positive. Guests praised the overall maintenance and cleanliness of the pool and spa areas, often remarking how these features exceeded their expectations and contributed to a sensational stay. Whether for a relaxing dip after a day on the slopes or as a tranquil escape from the heat, the pool and spa facilities at Hotel Guillem & Spa received glowing commendations.
Hotel Guillem & Spa offers private parking that users generally describe as convenient, albeit with several caveats. Many appreciate the smooth access and availability of spacious, covered parking spaces, noting the added benefit of free car charging services. The parking's underground location directly beneath the hotel is highlighted as practical by some guests. Moreover, the convenience of having paid parking options ensures that parking is available for those who need it with some considering the cost reasonable compared to other hotels in Andorra La Vieilla.
However, the parking facility's accessibility and size pose significant challenges. The entrance is reported to be narrow and difficult to navigate, particularly for larger SUV-type vehicles. The lot itself can feel cramped and the number of spaces is limited, causing it to fill up quickly and leaving some guests to find alternative parking outside. Additionally, parking is not always clearly mentioned in the reservation process, leaving some guests surprised by the extra fee, which they find quite high.
While the private parking is appreciated, the daily fees are a point of contention among guests with suggestions that the parking costs could be included in the room rate to enhance value. Overall, while the parking service at Hotel Guillem & Spa is functional and offers several positive aspects, there are clear areas in need of improvement to better accommodate all guests' vehicles and expectations.
Hotel Guillem & Spa in Andorra is a gem for family vacations, offering an abundance of kid-friendly activities and facilities. This family-friendly hotel boasts dedicated play areas for children both indoors and outdoors, ensuring little ones have ample space to enjoy themselves. The staff goes above and beyond to create a welcoming, family-centric atmosphere, making it a pleasant stay for families and couples alike.
Guests appreciate the family suites, which surprise with their spaciousness, easily accommodating families. The amenities are excellent, catering to various needs with facilities such as a gym, spa, pool and hot tubs that children adore. The hotel's location is also highly praised, providing easy access to family outings and skiing adventures.
Despite a mention of room safety that could use some improvement for children, the overall consensus is that Hotel Guillem & Spa is an ideal destination for family holidays. The game room and pool area are particular highlights, creating memorable experiences for both children and parents. The hotel's personalized family treatment and friendly staff contribute to a superb, comfortable stay, ensuring guests feel right at home.
Hotel Guillem & Spa is ideally situated for those looking to enjoy a skiing holiday, offering excellent proximity to several ski resorts and snow activities. Guests appreciate the hotel's closeness to ski lifts and slopes with easy skiing access making it convenient for day-long adventures on the snow. There are ski buses and a free, frequent bus service to Funicamp, ensuring transportation is hassle-free.
The hotel also offers a variety of amenities tailored for skiers, including ski lockers, discount opportunities on ski equipment and the ability to purchase ski passes and arrange classes directly at the hotel reception. Guests also have access to the sauna and swimming pool, which are welcomed features after a long day of skiing or snowboarding.
The geographical location is considered perfect for a skiing holiday, allowing guests to reach the slopes without needing a car. The hotel itself provides a ski town ambiance, further enhancing the winter sports experience. Given the quality-to-price ratio and extensive facilities for skiers, Hotel Guillem & Spa proves to be an excellent choice for a ski trip. Guests often express their desire to return, finding the overall package to offer good value and convenience for ski enthusiasts.
Hotel Guillem & Spa has some commendable features that would appeal to travelers looking for a comfortable stay with a touch of luxury. The hotel offers good facilities including a spa, gym and a cozy living room with a fireplace, which add to the relaxation and comfort of the guests.
However, while the services provided and the kindness of the staff align with four-star standards, many reviews suggest that the hotel falls short of modern expectations for a four-star rating. The facilities appear outdated and in need of a refresh to meet current standards. The lack of air conditioning and some aspects of the room quality don't align with what one might expect from a contemporary four-star hotel.
Despite its charm and potential, the hotel seems more akin to a three-star establishment as per modern standards with several guests pointing out the need for updates and improvements. The repetitive breakfast and issues like difficulty sleeping have also been noted as areas needing enhancement.
In summary, while Hotel Guillem & Spa offers some excellent amenities and has a friendly staff, those expecting current four-star standards might find it falls short in terms of modern updates and room quality.
The heated pool at Hotel Guillem & Spa receives consistent praise for its well-maintained condition and satisfying warmth. Guests appreciate the cleanliness and the inviting environment of the heated swimming pool, which is complemented by additional spa facilities like the jacuzzi. Although opinions vary slightly on the water temperature with some finding it a bit cold, the overall impression of the heated pool remains positive, highlighting it as a pleasant and enjoyable feature of the hotel.
Hotel Guillem & Spa offers a commendable indoor pool experience that strikes a balance between relaxation and enjoyment. The beautiful indoor pool area is designed to provide serene views of a small garden, creating a tranquil ambiance for guests. This facility features a large swimming pool with heated water, ensuring a comfortable swim regardless of the season.
Complemented by two jacuzzis and additional spa amenities, the indoor pool section offers ample opportunities for relaxation. The hotel maintains high standards of cleanliness throughout, including the pool area. Secure, covered parking and the availability of lockers for equipment add to the convenience, allowing guests to enjoy the facilities without concern.
Coupled with a very good location, comfortable rooms and inclusive breakfast options, the indoor pool area stands out as a highlight of the hotel’s offerings, enhancing the overall guest experience significantly.
Hotel Guillem & Spa in Encamp offers an ideal setting for a romantic escape. Guests have described their stays as unforgettable moments filled with love, highlighting the hotel as perfect for a romantic getaway. The tranquil and pleasant surroundings provide a great setting for couples to relax and enjoy nature walks. The hotel's comfortable rooms and excellent views contribute to a relaxed stay with everything described as lovely and spectacular. This hotel is a great value choice for couples looking to experience a serene and romantic atmosphere.
Location Show Map
Location
Guests consistently highlight the hotel's proximity to key ski areas, such as the Funicamp lift, which is just a short walk away and the convenience of the nearby free shuttle bus stop. The bus network facilitates effortless excursions to Andorra la Vella, allowing visitors to explore the vibrant center of Andorra within minutes while enjoying a peaceful retreat away from the hustle and bustle.
The surrounding area is perfect for outdoor enthusiasts with ample opportunities for hiking and excursions in the stunning natural landscape. The central yet quiet location of the hotel offers a serene atmosphere, making it an excellent choice for families and those seeking relaxation without sacrificing accessibility.
Overall, Hotel Guillem & Spa's location stands out as one of its strongest features with excellent connectivity to local attractions and a tranquil setting that enables guests to enjoy the best of both worlds.
Breakfast
While most reviews are positive, a few guests suggested improvements, such as diversifying the sweet section more and offering fresher bread and vegetables. Despite these minor critiques, the overall consensus is overwhelmingly favorable with many considering the breakfast a standout aspect of their stay. The breakfast's hearty and satisfying nature, combined with the attentive service and well-organized buffet, makes it a perfect start to a day, especially for those heading out for activities like skiing.
Dinner
However, there are several drawbacks mentioned. The main restaurant often seems to be closed, leaving guests with limited dining options, especially for dinner. On certain days, no dinner service is available at all and the restaurant has a limited menu even when it is open. Some guests reported that the food quality can be inconsistent with some meals described as being frozen and tasting bad. Moreover, the restaurant's operating hours are not always convenient, sometimes closing early.
While there are a few nearby dining options considered among the best in Andorra, the lack of an operational in-house restaurant for dinner during some guests' stays has been a significant inconvenience. Despite these issues, the food offered at the bar-café and the overall nourishment quality have still managed to please many visitors.
Rooms
Most rooms are described as very spacious, making them ideal for families. Some guests appreciate the modern, luxurious feel of rooms and bathrooms, which include large closets and ample storage space. Views from the rooms, especially those facing the mountains, receive multiple accolades for their beauty.
However, there are a few points of concern. Some rooms feel a bit dated and in need of refurbishment and the lack of air conditioning can make nights uncomfortable, especially during warmer weather. Additionally, room temperature can sometimes be inconsistent with some guests finding it too warm.
Despite these minor drawbacks, the overall sentiment is positive with many guests finding the rooms comfortable, clean and spacious, thus providing a satisfactory and relaxing experience.
Beds
The size of the beds also earns positive remarks with mentions of large and king-sized beds contributing to a comfortable stay. Some reviews note that the beds are big enough to add a layer of comfort, aiding in a restful night. The peaceful and quiet environment of the rooms further adds to the comfortable experience, making it a preferred choice for a tranquil retreat.
However, there are occasional mentions of beds that may be a bit too short or mattresses that are either deteriorated or deformed, suggesting room for improvement in some cases. Yet, the overall sentiment remains positive with the comfort of the bed often being highlighted as one of the best aspects of the hotel. The combination of clean rooms, cozy ambiance and friendly staff also enhance the overall guest experience.
While some guests found the extra beds or certain mattresses less comfortable, these instances seem to be in the minority. The general consensus revolves around high comfort levels, ensuring that most guests leave well-rested and satisfied with their stay.
Cleanliness
Staff
Guests appreciate the staff's prompt and thoughtful service, from offering baby beds for free to assisting with planning outings and family activities. The receptionists are particularly commended for their courteous and welcoming approach. The attention to detail and personal treatment provided by the staff contributes significantly to the hotel's charm.
Overall, the friendly and supportive environment created by the staff leaves a lasting impression, making them a standout feature of Hotel Guillem & Spa. Whether it's the exceptionally skilled reception staff, the accommodating service or the general atmosphere of warmth and hospitality, guests find the staff to be the best part of their stay.
Wi-Fi
Spa
Guests appreciate the comprehensive range of services, which also includes a fitness center and terrace, making it an ideal place for both relaxation and physical activity. The spa facilities are noted for being easily accessible with direct access allowing for a seamless transition from the rooms to the wellness area. Many were delighted to find no additional charges for spa access, underscoring the excellent value provided.
The pool and jacuzzi receive accolades for their quality with some guests specifically commending the heated pool. The facilities are described as charming and well-equipped, providing a sense of luxury after a day of activities such as skiing. The spa's atmosphere is often characterized as calming and enjoyable, a perfect setting for unwinding.
Despite occasional mentions of certain facilities being temporarily closed or the water temperature not meeting expectations, the overall sentiment remains highly favorable. The spa's ability to rejuvenate and offer a pleasant experience stands out, making it a significant highlight of Hotel Guillem & Spa.
Gym
Pool
The pool area is notably spacious and includes various features such as an indoor pool, a heated section and sometimes limited capacity to maintain a serene environment. Guests frequently highlighted the enjoyable combination of the pool and jacuzzi, dubbing them ideal for unwinding. Moreover, the pool's inclusion in the hotel's amenities, like the living room with a fireplace and a foosball table, ensured a comprehensive relaxation experience.
Despite a few minor points regarding limited pool hours and occasional wait times for the jacuzzi, the overall feedback was strikingly positive. Guests praised the overall maintenance and cleanliness of the pool and spa areas, often remarking how these features exceeded their expectations and contributed to a sensational stay. Whether for a relaxing dip after a day on the slopes or as a tranquil escape from the heat, the pool and spa facilities at Hotel Guillem & Spa received glowing commendations.
Parking
However, the parking facility's accessibility and size pose significant challenges. The entrance is reported to be narrow and difficult to navigate, particularly for larger SUV-type vehicles. The lot itself can feel cramped and the number of spaces is limited, causing it to fill up quickly and leaving some guests to find alternative parking outside. Additionally, parking is not always clearly mentioned in the reservation process, leaving some guests surprised by the extra fee, which they find quite high.
While the private parking is appreciated, the daily fees are a point of contention among guests with suggestions that the parking costs could be included in the room rate to enhance value. Overall, while the parking service at Hotel Guillem & Spa is functional and offers several positive aspects, there are clear areas in need of improvement to better accommodate all guests' vehicles and expectations.
Family
Guests appreciate the family suites, which surprise with their spaciousness, easily accommodating families. The amenities are excellent, catering to various needs with facilities such as a gym, spa, pool and hot tubs that children adore. The hotel's location is also highly praised, providing easy access to family outings and skiing adventures.
Despite a mention of room safety that could use some improvement for children, the overall consensus is that Hotel Guillem & Spa is an ideal destination for family holidays. The game room and pool area are particular highlights, creating memorable experiences for both children and parents. The hotel's personalized family treatment and friendly staff contribute to a superb, comfortable stay, ensuring guests feel right at home.
Ski
The hotel also offers a variety of amenities tailored for skiers, including ski lockers, discount opportunities on ski equipment and the ability to purchase ski passes and arrange classes directly at the hotel reception. Guests also have access to the sauna and swimming pool, which are welcomed features after a long day of skiing or snowboarding.
The geographical location is considered perfect for a skiing holiday, allowing guests to reach the slopes without needing a car. The hotel itself provides a ski town ambiance, further enhancing the winter sports experience. Given the quality-to-price ratio and extensive facilities for skiers, Hotel Guillem & Spa proves to be an excellent choice for a ski trip. Guests often express their desire to return, finding the overall package to offer good value and convenience for ski enthusiasts.
4 Star
However, while the services provided and the kindness of the staff align with four-star standards, many reviews suggest that the hotel falls short of modern expectations for a four-star rating. The facilities appear outdated and in need of a refresh to meet current standards. The lack of air conditioning and some aspects of the room quality don't align with what one might expect from a contemporary four-star hotel.
Despite its charm and potential, the hotel seems more akin to a three-star establishment as per modern standards with several guests pointing out the need for updates and improvements. The repetitive breakfast and issues like difficulty sleeping have also been noted as areas needing enhancement.
In summary, while Hotel Guillem & Spa offers some excellent amenities and has a friendly staff, those expecting current four-star standards might find it falls short in terms of modern updates and room quality.
Heated Pool
Indoor Pool
Complemented by two jacuzzis and additional spa amenities, the indoor pool section offers ample opportunities for relaxation. The hotel maintains high standards of cleanliness throughout, including the pool area. Secure, covered parking and the availability of lockers for equipment add to the convenience, allowing guests to enjoy the facilities without concern.
Coupled with a very good location, comfortable rooms and inclusive breakfast options, the indoor pool area stands out as a highlight of the hotel’s offerings, enhancing the overall guest experience significantly.
Romantic
Yes, Hotel Guillem & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel Guillem & Spa.
No, Hotel Guillem & Spa doesn't allow dogs.
Yes, parking facilities are available at Hotel Guillem & Spa.
Yes, Hotel Guillem & Spa has a gym.
Location Show Map
More Options
