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Eraclea Palace Hotel 4 stelle S

Eraclea Mare , Via Dei Lecci 17 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEraclea Palace Hotel 4 stelle S, strategically situated near a serene beach, offers guests a convenient base for both relaxation and exploration. The hotel is nestled in a safe, quiet location with amenities including a beautiful private beach and a rooftop pool that boasts stunning panoramic views. Guests appreciate the proximity to the city center and local amenities like restaurants and a family-run supermarket.

Breakfast at the hotel is frequently highlighted for its abundance and variety with an impressive buffet including fresh coffee and cappuccinos made on-site. Despite occasional remarks about monotony, the overall feedback is positive, making breakfast a highlight of the guest experience.

Dinner offerings receive mixed reviews, being praised by some for their variety and upscale quality, while others point out issues with portion sizes and service speed. The friendly waiting staff and options like the popular poolside pizza help balance the feedback, though there's consensus that improvements are needed.

The rooms are mostly commended for their cleanliness and modern bathrooms with daily housekeeping ensuring a fresh environment. Although room sizes vary with some guests finding them cramped, the suites and family rooms are spacious and comfortable.

Cleanliness throughout the hotel is highly praised with diligent staff maintaining a hygienic environment. This dedication extends to the maids, who are consistently complimented for their thoroughness.

The hotel staff's friendliness and helpfulness greatly enhance the overall guest experience. The reception team is particularly noted for their professionalism and welcoming nature, although a few isolated comments suggest occasional lapses in service motivation.

The rooftop pool area with a family-friendly design and warm water, is a major draw for guests, offering a pleasant alternative to the beach. The panoramic sea views and the adjacent bar contribute to a relaxing atmosphere, although some maintenance issues have been noted.

Parking, however, remains a significant downside with the underground garage described as cramped and challenging to navigate, especially for larger vehicles. The extra fee and limited capacity add to the inconvenience, contrasting sharply with the overall quality of the hotel.

Eraclea Palace Hotel is an excellent choice for families, providing spacious accommodations and amenities that cater specifically to children. Many families return due to their positive experiences, finding it an ideal spot for a relaxed vacation.

Bed comfort at the hotel is generally positive with most guests finding them comfortable, although some mention the mattresses are quite firm. A few comments about bedding quality suggest room for improvement.

Despite these positive aspects, many guests feel the hotel falls short of its 4-star rating, citing issues like the dated facility and inconsistent quality of amenities. There is a clear consensus that while the hotel has significant potential, it requires improvements to better reflect a true 4-star experience.
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Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Yes, € 20 per night

Should the dog owner notify you before checking in?
Yes, During the booking process

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Heated Pool

Room Types

Double Room This air-conditioned room with balcony features a satellite TV and minibar. The private bathroom provides a hairdryer. Please note that this room cannot accommodate extra beds.

Easy Suite This air-conditioned room with balcony features a satellite TV, fridge and microwave. The private bathroom provides a hairdryer. Please note that this room cannot accommodate extra beds.

Apartment This air-conditioned apartment with balcony features a satellite TV and seating area. The kitchenette includes a fridge, microwave and dishwasher. The first set of bed linen and towels is included in the price.

Two Connecting Double Rooms These air-conditioned interconnecting rooms with balcony features a flat-screen satellite TV, fridge and microwave. The private bathroom provides a hairdryer.

Comfort Single Room This air-conditioned room with balcony features a small double bed, a satellite TV and minibar. The private bathroom provides a hairdryer.

Family Room (2 Adults + 2 Children) This air-conditioned room with balcony features a satellite TV and minibar. The private bathroom provides a hairdryer.

Family Room (2 Adults + 1 Child) The pool with a view and sauna are the standout features of this family room. This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.

Deluxe Suite with Spa Bath This luxurious suite offers a pool with a view, a hot tub and a sauna. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with city views, this suite also provides a washing machine and a flat-screen TV with satellite channels. The unit offers 2 beds.

About Eraclea Palace Hotel 4 stelle S

License: 027013-ALB-00002, IT027013A18XQ6SSOQ

Guest Reviews

7.8

Good

Location

Eraclea Palace Hotel 4 stelle S is strategically located to offer a serene and convenient base for vacationers. Nestled in a quiet and safe area, the hotel is just a few meters away from the beach, making it ideal for those who enjoy being close to the sea. Guests appreciate the proximity to a beautiful private beach with effective services and facilities.

The hotel also boasts a rooftop pool with stunning panoramic views, enhancing the overall appeal. The surrounding town is charming and accessible with a pleasant walk through a pine camp leading to the sea. Additionally, the hotel is conveniently situated near the city center, restaurants and a family-run supermarket right at the doorstep.

Despite some minor remarks about the hotel being a bit hidden and in need of minor renovations, the overall feedback highlights a high level of service, cleanliness and comfort. The friendly and efficient staff contribute significantly to a pleasant stay, making Eraclea Palace Hotel a well-located and desirable choice for both beach lovers and those wishing to explore the town.

Breakfast

While staying at the Eraclea Palace Hotel, guests can expect a breakfast experience that leans heavily towards the positive end of the spectrum. Descriptions frequently point to an abundant and varied buffet, which includes a wide selection featuring excellent coffee and cappuccinos made fresh on-site by attentive and friendly staff. Reviews highlight the generous and good quality offerings with many noting the daily changing highlights that keep the breakfast exciting. The breakfast is often described as delicious, very good and even superb, providing something for everyone with its rich selection and plentiful fresh fruits.

However, a few guests felt that the breakfast did not match the high standards of a 4-star hotel with comments about the occasional monotony and mediocre quality of some products. Despite this, the overall sentiment is overwhelmingly positive, making it a consistent highlight of the stay for many visitors.

Dinner

The dinner experience at Eraclea Palace Hotel 4 stelle S garners mixed reviews from guests. On the positive side, many praised the dinner for being varied and upscale with some describing it as delicious and excellent. The buffet offers a rich selection, including fish, chicken and pasta and starts at 7 PM with an array of salads, starters, desserts and ice cream.

However, there are a few critiques as well. Some guests felt that the dinner offerings were insufficient, meager or not up to the standard of a 4-star hotel. A few even noted that the quality of the food could be improved and suggested changes to the chef. Other feedback highlights issues with service pace, suggesting that it was sometimes rushed.

Despite these criticisms, the friendly and timely service from the dinner waiters is frequently noted and the pizza by the pool stands out as an affordable and delicious alternative. Overall, the hotel seems to have room for improvement, but many guests still recommend the dinners thanks to the variety and quality offered.

Rooms

The rooms at Eraclea Palace Hotel 4 stelle S are generally praised for their cleanliness and functionality. Guests appreciate the modern and beautiful bathrooms, which always have ample warm water for showering. Rooms with balconies or terraces are particularly favored for their pleasant ambiance. Despite the hotel showing some signs of wear, the facilities are kept very clean and rooms are vacuumed daily with fresh bed linens and towels provided.

However, there are mixed feelings about the room sizes. While some find the rooms spacious and comfortable, especially those booked for families, others feel that certain rooms are much smaller than expected, leading to a sense of being cramped. The suite spaces are noted to be especially large and appreciated for their comfort.

Overall, the rooms are equipped adequately and align well with the photographs shown on the hotel's website. While the décor may not entirely match a 4-star expectation and some furnishings could be improved, the cleanliness and functionality of the rooms make for a satisfactory stay.

Beds

Guests generally found the beds at Eraclea Palace Hotel 4 Stelle S comfortable with several mentioning that they enjoyed a firm mattress. Many reviews highlighted the comfort of the beds, although a few noted that the mattresses were on the harder side, which didn't suit everyone's preference. Some guests also mentioned that the bedding could be improved, citing issues like light blankets that left them feeling cold and sheets on double beds that were too small. One concerning review mentioned finding blood stains on their bed. Despite these occasional drawbacks, the overall sentiment on bed comfort was mostly positive.

Cleanliness

Eraclea Palace Hotel 4 stelle S impresses with its thorough cleanliness, consistently praised by guests. The structure is described as very clean and well-positioned with the rooms being notably well-equipped and renovated. Many highlight the daily cleaning service, ensuring rooms remain very clean throughout their stay. The maids receive compliments for their diligence, contributing to an overall clean and tranquil environment. Despite a few isolated concerns about room space and occasional missed spots, the hotel's cleanliness stands out, making it a dependable choice for a comfortable and hygienic stay.

Staff

The Eraclea Palace Hotel 4 stelle S boasts a commendable reputation through its staff's dedication and friendliness. Reviews highlight the exceptionally friendly and helpful nature of the staff, consistently mentioning their attentiveness and courtesy. The reception staff, in particular, is noted for being professional and welcoming, contributing to a positive first impression.

Guests frequently praised the staff for their readiness to assist with various needs and their willingness to go above and beyond, such as the staff member dedicated to parking vehicles. The overall attitude of the personnel is marked by kindness and knowledge, ensuring a comfortable and supportive experience for visitors.

While the majority of feedback is positive, a few reviews indicate occasional lapses in motivation among service staff and isolated instances of unfriendliness at the reception. Despite these sporadic comments, the prevailing sentiment remains upbeat with long-serving staff members being especially noted for their courteous and polite demeanors.

In summary, the Eraclea Palace Hotel benefits from a team of staff who largely enhance the guest experience with their friendliness, helpfulness and professionalism, despite some minor irregularities in service quality.

Pool

The Eraclea Palace Hotel offers an impressive rooftop pool experience that captures the hearts of its guests. With one smaller pool designed especially for children and a larger one for everyone else, the pools are notably family-friendly, making them a delightful choice for families traveling with kids. The panoramic views of the sea from these elevated spots heighten the sense of relaxation and enjoyment.

Guests particularly appreciate the heated water, providing a warm and pleasant swimming experience. The hot tubs on the roof and the overall wellness area also receive high praise, offering a serene alternative to the beach. The pool area is expansive, accommodating various needs with its pleasant atmosphere and a bar situated nearby, ensuring that relaxation is paired with convenience.

While there are occasional mentions of the need for maintenance and cleanliness, the overwhelming consensus is that the rooftop pools with their stunning views and well-thought-out design, create an enchanting and serene retreat for guests.

Parking

The Eraclea Palace Hotel 4 Stelle S offers a parking system that many guests have found challenging and at times quite problematic. The underground garage's layout is criticized for being too cramped and not suitable for larger vehicles, making maneuvering difficult. Issues are compounded by the garage's design, particularly the two-story parking spaces and narrow ramps.

Guests are often required to pay an extra fee of 10 Euros per day for parking, which isn't included in the room rate. With limited capacity, the garage sometimes necessitates assistance from a valet or bellboy to move other cars simply to exit. While the parking attendant is reported to be helpful and skilled, the overall parking experience is far from straightforward.

The gate's operation, especially on the uphill exit, adds to the inconvenience, leaving some guests frustrated. Those driving larger vehicles such as SUVs or vans may find the space nearly impossible to navigate. Despite the hotel's conveniences, parking remains an aspect needing significant improvement to match the overall quality of the establishment.

Family

Eraclea Palace Hotel 4 stelle S has proven to be an ideal destination for families, offering a child-friendly environment that makes for a perfect vacation to relax and enjoy. The hotel consistently provides spacious and comfortable accommodations suitable for families with amenities like towels and deck chairs specifically for kids. It is highly recommended as a great hotel for the whole family, making it an ideal vacation spot for those with small children. Many families, including those of four members, have found it to be an excellent choice for a family stay, often returning multiple times due to their positive experiences.

4 Star

The Eraclea Palace Hotel, despite being rated as a 4-star establishment, appears to fall short of the expectations typically associated with this category. Many guests have noted that the amenities and overall quality are not on par with a 4-star standard with some even suggesting that a 2-star rating would be more fitting. The hotel, while potentially valuable, seems to lack the refinement and attention to detail necessary to justify its rating. Additionally, the breakfast offered does not meet the anticipated quality for a hotel of this supposed caliber. Moreover, there are mentions of the facility showing signs of age, further detracting from the overall experience. It's clear that there is a consensus among guests that the Eraclea Palace Hotel needs significant improvements to better align with its 4-star designation.

Yes, Eraclea Palace Hotel 4 stelle S has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Eraclea Palace Hotel 4 stelle S.

Yes, Eraclea Palace Hotel 4 stelle S welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Eraclea Palace Hotel 4 stelle S.

Yes, Eraclea Palace Hotel 4 stelle S has a gym.

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