Fretheim Hotel
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Summary of reviewsFretheim Hotel, located in the picturesque town of Flåm, is highly praised for its exceptional proximity to key attractions and breathtaking views. The hotel's central placement next to Flåmsbana train station and the harbor offers incredible convenience for exploring the area's natural wonders. Guests frequently highlight the stunning fjord and valley views, as well as the tranquil atmosphere and accessibility to local amenities.
The hotel's breakfast is a standout feature with a hearty and diverse buffet featuring fresh, high-quality products and traditional bread. Many guests find the breakfast delicious and satisfying, enhancing their overall stay. While there are occasional critiques about the temperature and variety of the buffet, the majority of guests leave with positive impressions.
Dinner at Fretheim Hotel also receives general acclaim for its wide variety and quality, though some guests found it expensive and noted issues with certain dishes. Despite this, the enchanting dining room atmosphere and the overall quality of the food make the dinner buffet a popular choice.
Rooms at the hotel offer a blend of historical charm and modern comfort. Many guests appreciated the spacious, clean and comfortable rooms with fantastic views. However, some rooms show signs of aging and lack modern amenities, which could be improved to meet guests' expectations better. Cleanliness is generally praised with most areas well-maintained, though occasional lapses in housekeeping are noted.
The staff at Fretheim Hotel consistently receive high praise for their friendliness, helpfulness and professionalism. From reception to dining service, guests appreciate the warm, efficient and accommodating service that enhances their stay.
Wi-Fi service at the hotel is a mixed bag. While some areas offer good connectivity, issues with signal strength and reliability are common, highlighting the need for improvement in this regard.
Parking can be a concern for some guests due to distance from the main entrance and limited spaces, though free parking options are appreciated by many.
Fretheim Hotel is family-friendly with amenities that cater to children and family activities. However, more child-friendly dining options could further improve the experience for younger guests. Beds at the hotel are generally well-regarded for their comfort, though opinions on mattress firmness vary.
As a four-star hotel, Fretheim largely meets expectations with its excellent breakfast, charming historic setting and good local dining options. However, some guests note that certain aspects fall short of the four-star standard, such as room amenities and heating.
For business travelers, the hotel offers excellent service with the staff being particularly accommodating and efficient, ensuring a smooth and pleasant experience.
Overall, despite some areas needing improvement, Fretheim Hotel offers a charming and comfortable stay with outstanding staff service, making it a delightful option for travelers visiting Flåm.
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The hotel's breakfast is a standout feature with a hearty and diverse buffet featuring fresh, high-quality products and traditional bread. Many guests find the breakfast delicious and satisfying, enhancing their overall stay. While there are occasional critiques about the temperature and variety of the buffet, the majority of guests leave with positive impressions.
Dinner at Fretheim Hotel also receives general acclaim for its wide variety and quality, though some guests found it expensive and noted issues with certain dishes. Despite this, the enchanting dining room atmosphere and the overall quality of the food make the dinner buffet a popular choice.
Rooms at the hotel offer a blend of historical charm and modern comfort. Many guests appreciated the spacious, clean and comfortable rooms with fantastic views. However, some rooms show signs of aging and lack modern amenities, which could be improved to meet guests' expectations better. Cleanliness is generally praised with most areas well-maintained, though occasional lapses in housekeeping are noted.
The staff at Fretheim Hotel consistently receive high praise for their friendliness, helpfulness and professionalism. From reception to dining service, guests appreciate the warm, efficient and accommodating service that enhances their stay.
Wi-Fi service at the hotel is a mixed bag. While some areas offer good connectivity, issues with signal strength and reliability are common, highlighting the need for improvement in this regard.
Parking can be a concern for some guests due to distance from the main entrance and limited spaces, though free parking options are appreciated by many.
Fretheim Hotel is family-friendly with amenities that cater to children and family activities. However, more child-friendly dining options could further improve the experience for younger guests. Beds at the hotel are generally well-regarded for their comfort, though opinions on mattress firmness vary.
As a four-star hotel, Fretheim largely meets expectations with its excellent breakfast, charming historic setting and good local dining options. However, some guests note that certain aspects fall short of the four-star standard, such as room amenities and heating.
For business travelers, the hotel offers excellent service with the staff being particularly accommodating and efficient, ensuring a smooth and pleasant experience.
Overall, despite some areas needing improvement, Fretheim Hotel offers a charming and comfortable stay with outstanding staff service, making it a delightful option for travelers visiting Flåm.
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Guest Reviews
Fretheim Hotel boasts an enviable location in the picturesque town of Flåm, beloved by travelers for its exceptional proximity to key attractions and breathtaking views. The hotel is conveniently situated just steps from the Flam railway, ferry terminal and the harbor, making it an ideal base for those looking to explore the area's natural wonders. Guests consistently highlight the beauty of the surroundings, noting the stunning views of the fjords and valleys from the hotel. The central location allows easy access to all local activities, shops and restaurants, ensuring that everything is within walking distance.
The convenience of being right next to the Flåmsbana train station and the cruise port is often praised, as visitors find it incredibly easy to navigate their way around. The tranquil and peaceful atmosphere of the hotel's setting further complements its advantageous placement. The close proximity to services and attractions, such as the floating sauna and the central square, adds to the overall appeal.
In addition to the unbeatable location, the hotel's historic charm and modern amenities create a welcoming environment for all kinds of travelers. Whether staying for a night on the Norway in a Nutshell tour or planning an extended visit, Fretheim Hotel offers a prime spot with unmatched views and accessibility, ensuring a delightful stay in the heart of Flåm.
Fretheim Hotel's breakfast offerings have garnered notable praise from guests, frequently highlighted as a standout aspect of their stay. Many guests described the breakfast as outstanding, superb and exceptional. The buffet-style setup was often commended for its variety and richness, featuring an abundant selection of both hot and cold options. High-quality products, freshly made traditional bread and items from local bakeries were particularly appreciated.
Guests frequently cited the breakfast as delicious, hearty and very diverse with plenty of choices to cater to different tastes and dietary preferences. The service quality was also praised with friendly staff contributing to a positive dining experience. The breakfast area itself came with the added bonus of offering fantastic views, enhancing the overall ambiance.
However, not all feedback was unanimously positive. Some guests found the breakfast to be underwhelming compared to other stays with a particular mention of the buffet not being hot enough and lacking some items like fresh fruit or vegan options. A few guests felt the breakfast could have had a better selection and pointed out minor issues such as the absence of fried eggs or chicken items.
Despite these occasional critiques, the general consensus is that Fretheim Hotel provides an excellent and varied breakfast that stands out for its quality and breadth of choices, making it a delightful start to the day for most of its guests.
Fretheim Hotel offers a mixed experience when it comes to dining, particularly the dinner buffet. The majority of guests have praised the dinner buffet for its wide variety, quality and generous portions. The all-you-can-eat dinner buffet is frequently highlighted as a standout feature with many describing it as impressive and delicious. Overall, there is general satisfaction regarding the food quality with descriptors such as great, excellent, delicious and fantastic appearing frequently.
However, some negative feedback cannot be ignored. There are criticisms regarding the price with several guests finding the dinner buffet to be quite expensive. Specific issues included lukewarm hot foods, overly oily ratatouille, dry crab and grainy crème brûlée. A few reviews also mentioned limited menu options and a lack of child-friendly dishes, which could be a downside for families.
Despite these drawbacks, the hotel's dining room has been described as enchanting and the dinner buffet as a must-go experience with superb flavors. The ambiance and setting also receive positive feedback, adding to the overall enjoyable dining experience. While there are areas for improvement, particularly concerning the cost and consistency of certain dishes, the dinner at Fretheim Hotel largely garners favorable reviews for its quality and variety.
Fretheim Hotel offers a variety of rooms that blend historical charm with modern comfort. Many guests appreciated the spacious and clean rooms with several highlighting the beautiful views of the fjord and mountains from their windows or balconies. The historical rooms were particularly praised for their vintage decor and elegant ambiance. Beds were commonly described as very comfortable, enhancing the overall stay.
However, some rooms are in need of an update with dated furniture and older bathroom fixtures requiring attention. Issues such as a lack of modern amenities like TV, safes and USB ports were noted. Specific areas for improvement include better climate control and more thorough housekeeping. Basic rooms, especially at higher price points, didn't always meet guests' expectations and some found the room size small, particularly in the historical section.
The overall consensus is that while the hotel offers pleasant and charming rooms with fantastic views, there's a need for modernization to meet contemporary standards consistently.
Fretheim Hotel showcases a mix of comfort and preferences when it comes to bedding. Guests often highlighted the beds as being very comfortable with many praising the overall softness and quality of the bedding, leading to some of the best sleep they've had. The availability of complete blackout curtains further enhances the sleeping experience by ensuring a dark, restful environment.
However, opinions on the mattress firmness varied; some found them too soft or thin for their liking, while others noted that certain beds felt old or uncomfortable, especially for disabled guests or those in single beds. Instances of beds sliding apart and the occasional complaint about the bedding's cleanliness did crop up. Despite these contrasting views, the consensus leaned towards the beds being generally good with many visitors appreciating the comfort they provided.
The hotel's commitment to cleanliness and comfortable rooms, coupled with friendly staff, significantly contributed to positive guest experiences overall. Improvements were suggested in the form of thicker mattresses and better quality blankets to cater to broader comfort preferences.
Fretheim Hotel's housekeeping standards receive mixed reviews from guests. On the positive side, many guests praise the hotel for its cleanliness, describing rooms as “very clean” and “neat,” with some noting the “pleasant ambiance” and “excellent cleaning both in room and restaurant.” Common areas and facilities are also frequently mentioned as “clean” and “nice,” with the restaurant receiving particular commendation for its cleanliness.
However, numerous guests also highlight areas in need of improvement. Some rooms were only “superficially cleaned," and certain spaces—such as behind beds and in less conspicuous areas—were overlooked. Issues such as “dirty towels,” “filthy sinks,” and poorly maintained bathrooms, some of which had unpleasant smells, were reported. Additionally, the outdated parts of the hotel, including “old dirty-looking carpets” and “smelly carpet in the lift and hallway,” detracted from the overall cleanliness perception.
Despite these criticisms, the majority of guests still found their stay comfortable, appreciating the clean and “cozy” rooms, as well as the hotel's efforts to maintain a tidy environment.
Fretheim Hotel boasts a team of outstanding staff who leave a lasting impression with their friendliness, helpfulness and professionalism. Guests frequently highlight the exceptional knowledge and welcoming nature of the staff, from the reception to the waitstaff and bar professionals. Many note the efficiency and courtesy with which their needs are met, praising the hotel for its attentive and accommodating service.
The staff at Fretheim Hotel are frequently described as lovely, charming and polite. They go above and beyond to create memorable experiences, whether it's making a birthday stay extra special or handling difficult situations with grace. Guests appreciate the warm, welcoming atmosphere fostered by the team with particular commendation for their quick response to messages and willingness to assist with any requests, including ones as simple as asking for extra pillows.
The dining experience is enhanced by skilled and friendly food service staff, including a standout sommelier from Romania. Despite occasional critiques of slow service at the bar, the overall impression is one of excellent, efficient service. The front desk and bar staff, in particular, receive high marks for their attentiveness and professionalism.
While the experience is overwhelmingly positive, a few guests did mention isolated incidents of subpar service. However, these moments are rare and do not significantly detract from the consistent praise for the staff's helpfulness, friendliness and commitment to ensuring a pleasant stay.
In summary, Fretheim Hotel's staff are noted for their exceptional service, professional behavior and the ability to create a warm, welcoming environment for all guests, contributing significantly to the positive overall experience at the hotel.
Guests at Fretheim Hotel have expressed mixed opinions regarding the Wi-Fi service. On the positive side, some guests found the Wi-Fi to be good and highlighted the presence of an excellent Wi-Fi area within the hotel. However, a significant number of reviews pointed out various issues with the internet service. Complaints ranged from the Wi-Fi speed being slow with poor signal strength in upper rooms, to instances where the internet connection was not usable or kept dropping out. The Wi-Fi issues extended to problems with Chromecast functionality and delays in receiving Wi-Fi access codes. Overall, while there are areas within the hotel where the Wi-Fi performs adequately, the consistency and reliability of the internet service appear to need improvement based on guest feedback.
While Fretheim Hotel garners positive reviews overall, its parking situation seems to be a mixed bag. Many guests appreciate the availability of free parking either near the hotel or on public lots opposite the hotel. Some mention that parking is not problematic for those traveling by car and there are good parking options on the hotel premises. However, several guests note inconveniences such as parking lots that are a fair distance from the main entrance or reception and mention the need to drag luggage, possibly in poor weather conditions. There are also concerns about the parking lots not being well lit at night and not having enough spaces available. Additionally, some guests express frustration over parking fees, as there were initial expectations for free parking based on their reservations. Despite these challenges, the hotel does provide some parking solutions which many find satisfactory.
Fretheim Hotel is a good choice for families, offering various family amenities and spaces specifically tailored for kids' activities. Families praised the availability of family rooms, which provide ample space and the opportunity for teenagers to have their own beds. The hotel’s setting and features make it well-suited for family activities. However, some guests noted a need for more child-friendly options in the dinner buffet, which could be more appealing to younger guests. Despite these minor drawbacks, the hotel remains a favorably reviewed destination for family stays, ensuring a comfortable experience for both children and adults.
Fretheim Hotel offers a mix of experiences that largely align with its four-star rating. Guests appreciate the fantastic breakfast and dinner served in a historical building, which adds a unique charm to their stay. The hotel benefits from good local options and varied restaurants, contributing positively to the overall experience. However, many reviews indicate that the quality and facilities fall short of the four-star standard, noting the lack of basics like conditioner or shampoo and insufficient heating. Despite being one of the few four-star options in Flam, it is often described as basic and lacking the glamour typically associated with its rating. The trendy music choice also seemed out of place for some guests. Despite these areas for improvement, it remains a nice hotel with a promising potential for a more refined four-star experience.
Fretheim Hotel in Flam provides an excellent service catering specifically to business travelers. The staff is commended for handling flexible changes efficiently, ensuring a smooth experience during stays. The reception consistently delivers good service and informative assistance. Business guests highlight the hotel as a great destination for professional travel, affording a sense of luxury and comfort. Despite the absence of specialized conference facilities and a dedicated business-focused environment, the hotel manages to impress with its high-level service and summer appeal, making it a viable option for corporate visitors.
Fretheim Hotel offers a generally positive experience for guests with disabilities, featuring good accessibility to local attractions and easy access points throughout the property. The facilities include spacious accessible rooms, ensuring comfort for wheelchair users. Guests have found the staff to be exceptionally accommodating with efforts made to adapt to various needs effectively. However, some areas like historic rooms and certain facilities might not be fully up to modern accessibility standards. While the parking situation might require a bit of walking if not parking directly in front of the hotel, overall, the establishment is praised for being welcoming and largely accessible for those with disabilities.
Fretheim Hotel offers a luxurious stay with beautifully decorated spaces and a well-designed environment. The hotel is situated in an exceptional location, enhancing its luxurious ambiance. Guests have noted the high standard of living provided, but some expected a bit more luxury considering the price. Overall, the hotel delivers a high level of comfort and elegance, making it a desirable choice for those seeking a refined experience.
Fretheim Hotel offers a beautifully romantic environment that is perfect for couples seeking a special escape. The historic rooms and romantically decorated spaces provide an enchanting atmosphere, ideal for a memorable date. Nestled in a fairy tale-like location, the hotel boasts romantic views accentuated by gorgeous trees and a charming rose garden. The lovely staff further enhances the romantic experience, making Fretheim Hotel a delightful choice for a romantic getaway.
Fretheim Hotel is a welcoming destination for guests traveling with their dogs. The hotel provides a dog-friendly environment, allowing pets to join their owners in the room, ensuring a comfortable and inclusive stay. Many visitors have found it to be an exceptional place to bring their dogs, highlighting the ease and convenience it offers to pet owners. The friendly staff further enhances the experience, making both the guests and their pets feel at home. Additionally, the hotel's great restaurant adds to the overall enjoyment of the stay, making Fretheim Hotel a nice choice for those wanting to travel with their dogs.
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Location
The convenience of being right next to the Flåmsbana train station and the cruise port is often praised, as visitors find it incredibly easy to navigate their way around. The tranquil and peaceful atmosphere of the hotel's setting further complements its advantageous placement. The close proximity to services and attractions, such as the floating sauna and the central square, adds to the overall appeal.
In addition to the unbeatable location, the hotel's historic charm and modern amenities create a welcoming environment for all kinds of travelers. Whether staying for a night on the Norway in a Nutshell tour or planning an extended visit, Fretheim Hotel offers a prime spot with unmatched views and accessibility, ensuring a delightful stay in the heart of Flåm.
Breakfast
Guests frequently cited the breakfast as delicious, hearty and very diverse with plenty of choices to cater to different tastes and dietary preferences. The service quality was also praised with friendly staff contributing to a positive dining experience. The breakfast area itself came with the added bonus of offering fantastic views, enhancing the overall ambiance.
However, not all feedback was unanimously positive. Some guests found the breakfast to be underwhelming compared to other stays with a particular mention of the buffet not being hot enough and lacking some items like fresh fruit or vegan options. A few guests felt the breakfast could have had a better selection and pointed out minor issues such as the absence of fried eggs or chicken items.
Despite these occasional critiques, the general consensus is that Fretheim Hotel provides an excellent and varied breakfast that stands out for its quality and breadth of choices, making it a delightful start to the day for most of its guests.
Dinner
However, some negative feedback cannot be ignored. There are criticisms regarding the price with several guests finding the dinner buffet to be quite expensive. Specific issues included lukewarm hot foods, overly oily ratatouille, dry crab and grainy crème brûlée. A few reviews also mentioned limited menu options and a lack of child-friendly dishes, which could be a downside for families.
Despite these drawbacks, the hotel's dining room has been described as enchanting and the dinner buffet as a must-go experience with superb flavors. The ambiance and setting also receive positive feedback, adding to the overall enjoyable dining experience. While there are areas for improvement, particularly concerning the cost and consistency of certain dishes, the dinner at Fretheim Hotel largely garners favorable reviews for its quality and variety.
Rooms
However, some rooms are in need of an update with dated furniture and older bathroom fixtures requiring attention. Issues such as a lack of modern amenities like TV, safes and USB ports were noted. Specific areas for improvement include better climate control and more thorough housekeeping. Basic rooms, especially at higher price points, didn't always meet guests' expectations and some found the room size small, particularly in the historical section.
The overall consensus is that while the hotel offers pleasant and charming rooms with fantastic views, there's a need for modernization to meet contemporary standards consistently.
Beds
However, opinions on the mattress firmness varied; some found them too soft or thin for their liking, while others noted that certain beds felt old or uncomfortable, especially for disabled guests or those in single beds. Instances of beds sliding apart and the occasional complaint about the bedding's cleanliness did crop up. Despite these contrasting views, the consensus leaned towards the beds being generally good with many visitors appreciating the comfort they provided.
The hotel's commitment to cleanliness and comfortable rooms, coupled with friendly staff, significantly contributed to positive guest experiences overall. Improvements were suggested in the form of thicker mattresses and better quality blankets to cater to broader comfort preferences.
Cleanliness
However, numerous guests also highlight areas in need of improvement. Some rooms were only “superficially cleaned," and certain spaces—such as behind beds and in less conspicuous areas—were overlooked. Issues such as “dirty towels,” “filthy sinks,” and poorly maintained bathrooms, some of which had unpleasant smells, were reported. Additionally, the outdated parts of the hotel, including “old dirty-looking carpets” and “smelly carpet in the lift and hallway,” detracted from the overall cleanliness perception.
Despite these criticisms, the majority of guests still found their stay comfortable, appreciating the clean and “cozy” rooms, as well as the hotel's efforts to maintain a tidy environment.
Staff
The staff at Fretheim Hotel are frequently described as lovely, charming and polite. They go above and beyond to create memorable experiences, whether it's making a birthday stay extra special or handling difficult situations with grace. Guests appreciate the warm, welcoming atmosphere fostered by the team with particular commendation for their quick response to messages and willingness to assist with any requests, including ones as simple as asking for extra pillows.
The dining experience is enhanced by skilled and friendly food service staff, including a standout sommelier from Romania. Despite occasional critiques of slow service at the bar, the overall impression is one of excellent, efficient service. The front desk and bar staff, in particular, receive high marks for their attentiveness and professionalism.
While the experience is overwhelmingly positive, a few guests did mention isolated incidents of subpar service. However, these moments are rare and do not significantly detract from the consistent praise for the staff's helpfulness, friendliness and commitment to ensuring a pleasant stay.
In summary, Fretheim Hotel's staff are noted for their exceptional service, professional behavior and the ability to create a warm, welcoming environment for all guests, contributing significantly to the positive overall experience at the hotel.
Wi-Fi
Parking
Family
4 Star
Business
Accessible
Luxury
Romantic
Dog Friendly
No, Fretheim Hotel doesn't have any pool.
No, a spa isn't available at Fretheim Hotel.
Yes, Fretheim Hotel welcomes dogs.
Yes, parking facilities are available at Fretheim Hotel.
Yes, Fretheim Hotel has a gym.
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