The Western Citypoint Apartments

Galway 53.27565200, -9.04847500 , Prospect Hill (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
Info Catering for up to 4 people per apartment, this hotel is conveniently situated with Galway city center on your doorstep.
Summary of reviewsThe Western Citypoint Apartments in Galway consistently receive high praise from guests, particularly for their prime location, spacious accommodations and exceptional staff. Situated in the vibrant heart of Galway, right by Eyre Square, the apartments offer unparalleled access to the city's main attractions, shopping areas, pubs, restaurants and cultural sites like Galway Cathedral and the Latin Quarter. This central location allows guests to conveniently explore the lively city on foot while enjoying a peaceful retreat.

The apartments themselves are described as spacious, modern and well-maintained, often featuring impressive views over Galway’s rooftops and cityscape. Guests appreciate the full kitchens, laundry facilities and secure parking, making longer stays especially comfortable. Cleanliness receives overwhelmingly positive feedback with many highlighting spotless bathrooms, immaculate living spaces and bright, pleasant interiors.

Despite some minor issues, such as occasional complaints about tired furnishings, small double beds or tricky parking navigation, the overall impression remains highly favorable. The breakfast served at the adjacent Western Hotel is generally well-received, adding value with its quality and variety, including the delightful option of a traditional Irish breakfast.

The staff at Western Citypoint Apartments are consistently described as excellent, helpful and friendly with specific mentions of individuals providing exceptional service. This attentive and accommodating approach significantly enhances the guest experience. The apartments’ free WiFi, although occasionally reported as slow or unreliable, is complemented by smart TVs that stream popular services and the staff are quick to assist with any connectivity issues.

While the prime location offers excellent access to Galway's vibrant nightlife, some guests note that the lively atmosphere can contribute to nighttime noise. However, this is often seen as a minor trade-off for the convenience of being close to the city's bustling scene.

In summary, The Western Citypoint Apartments provide an ideal base for travelers seeking to immerse themselves in Galway's city life while enjoying spacious, modern and well-equipped accommodations. The combination of prime location, comfort and exceptional staff service makes it a highly regarded choice for visitors.
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Apartment near Nightlife Spots
The hotel has a restaurant and a bar.

Boutique-style Apartment

Luxury Apartment

Apartment with Parking

4-Star Apartment

Room Types
2-Bedroom Apartment - Sleeps 4 The apartment has 2 bedrooms. One room has a double bed and the second room can be made either as a twin room or a double, subject to availability. All apartments are completely self-catering and include car parking. They are equipped with all the comforts you would have in your own home. On arrival, you will receive a starter pack of toiletries and cleaning products. Please note apartments are not cleaned during your stay. Please note that not all apartments have balconies.

2-Bedroom Apartment - Sleeps 3 This apartment has 2 bedrooms. The first bedroom has a double bed and the second bedroom has a single bed All apartments are completely self-catering and include car parking. They are equipped with all the comforts you would have in your own home. On arrival, you will receive a starter pack of toiletries and cleaning products. Please note apartments are not cleaned during your stay. Please note that not all apartments have balconies.

1-Bedroom Apartment The apartment has 1 bedroom with the option of a double bed or twin beds. All apartments are completely self-catering and include car parking. On arrival, you will receive a starter pack of toiletries and cleaning products. Please note apartments are not cleaned during your stay. Please inform in your reservation whether twin or double bed set-up is required. Please note that not all apartments have balconies.

Penthouse Apartment This 3-bedroom penthouse apartment overlooks Galway city, and its bay and river. It can accommodate 7 guests. There is a double bed in each of the two en-suite bedrooms and a double and single bed in the third bedroom. There is also a third bathroom in the corridor of the penthouse. All bathrooms are equipped with showers. There is a fully equipped kitchen/living area that also features an electrical fire place. All apartments are completely self-catering and include car parking. On arrival, guests will receive a welcome pack of toiletries and cleaning products. Please note, apartments are not cleaned during your stay.

Guest Reviews
8.4
Very Good
Location
Western Citypoint Apartments are highly praised for their prime location in the vibrant heart of Galway. Situated right by Eyre Square, these apartments offer unparalleled access to the city’s main attractions, shopping areas, pubs, restaurants and cultural sites such as Galway Cathedral and the Latin Quarter. Guests frequently highlight the convenience of being within walking distance to everything, making it easy to explore the lively city on foot.

The apartments themselves are described as spacious and modern, often featuring impressive views over Galway’s rooftops and cityscape. Many reviewers appreciate the clean and secure accommodations and some mention the benefit of having a full kitchen and laundry facilities, making longer stays more comfortable. The presence of parking facilities, although occasionally found to be tricky to navigate, adds to the overall convenience.

Despite being centrally located, several guests note that the apartments are surprisingly quiet, offering a peaceful retreat after a day of sightseeing. The proximity to supermarkets such as Lidle and the nearby shopping mall further adds to the practicality of staying here.

Overall, Western Citypoint Apartments offer an ideal base for those wanting to immerse themselves in the bustling city life of Galway while enjoying the comfort and amenities of a well-appointed apartment.

Breakfast
At The Western Citypoint Apartments, guests generally found the breakfast experience positive with many praising its quality and value. The breakfast, served at the adjacent Western Hotel, received commendations such as lovely, great full breakfast and very good. There were mentions of a traditional Irish breakfast as well, which added a local touch to the morning meal. Management's responsiveness in occasionally offering complimentary breakfasts for guest inconveniences was noted as a pleasant gesture. Some guests did express dissatisfaction, pointing out issues like overly oily food and incorrect orders, but these critiques were less common. Overall, the breakfast at The Western Citypoint Apartments next door hotel is seen as a good value addition to the stay.

Rooms
The Western Citypoint Apartments in Galway receive high praise for their spacious and modern accommodations. Many guests highlight the large, well-equipped apartments which suit families and groups perfectly. The apartments boast ample living space, full kitchens and modern furnishings, making them ideal for longer stays where cooking for oneself is an option.

With generous layouts, the apartments offer stunning views of the city and water, enhancing the overall guest experience. They come with two bathrooms and large bedrooms, adding to the comfort and convenience of the stay. The clean and bright interiors are often complemented by beautiful balconies and rooftop terraces, providing an excellent vantage point of Galway's panoramic views.

Convenience is another significant aspect with the apartments being centrally located, making it easy for guests to access key attractions and amenities. Secure parking and in-unit laundry facilities add to the ease, especially for those traveling with family or on extended stays.

Cleanliness and comfort are recurrent themes with many reviews noting the immaculate condition of the apartments upon arrival. Despite a few mentions of tired furnishings and minor maintenance issues, the overall impression of cleanliness and upkeep is positive.

The combination of space, location, modern amenities and beautiful views make The Western Citypoint Apartments a well-regarded option for travelers seeking a comfortable and convenient stay in Galway.

Beds
The guest reviews for The Western Citypoint Apartments present a mixed but mostly positive picture concerning the beds. Highlighting the praise, many guests found the beds to be very comfortable with terms like extremely comfortable, super comfy and spotlessly clean frequently mentioned. There were also mentions of the beds being large and very comfortable.

However, some guests indicated that the beds were considerably small for double beds with some describing the double beds as tiny or better suited for leprechauns. This suggests that while the comfort level of the beds is generally high, their size may not meet everyone's expectations. Additionally, there were occasional comments about beds being firm, hard or squeaky, indicating a need for potential updates.

Despite these criticisms, the prevailing sentiment leans towards positivity with comfort being a major plus point, albeit with room for improvement in terms of bed size and occasional maintenance issues.

Cleanliness
The Western Citypoint Apartments in Galway receive overwhelmingly positive feedback regarding their cleanliness. Guests frequently describe the apartments as very clean or spotless with particular praise for clean bathrooms and immaculate living spaces. Many noted the property as modern and well-maintained, emphasizing it is clean and spacious, perfectly suited for longer stays. The apartments are bright and pleasant and everything from the hot showers to the overall tidiness contributes to their satisfaction.

Nonetheless, not all remarks were positive. A few guests reported issues such as stained and deteriorated carpets, sticky floors and uncleaned balconies with litter. Some areas, particularly the master bathroom, fell short of expected cleanliness standards for certain visitors. Despite these isolated incidents, the majority found the apartments clean, comfortable and enjoyable for a stay, contributing to a convenient and pleasant base in the heart of Galway.

Staff
The reviews for The Western Citypoint Apartments highlight overwhelmingly positive experiences with the staff. Guests frequently describe the reception staff as excellent with numerous mentions of staff going above and beyond in their duties. Helpfulness is a recurring theme with the staff consistently being described as helpful, friendly and accommodating. The receptionists in particular receive commendation for their friendliness and efficiency, ensuring a smooth and pleasant check-in process. Specific staff members like Conor and Chelsea are praised for their exceptional service.

Overall, the atmosphere at the apartments is welcoming with the personnel not only responsive but also proactively assisting guests, from providing directions to helping with luggage. Even when minor issues arose, such as locating reception or dealing with parking confusion, the staff's attentive and problem-solving approach made a significant positive impact. Despite occasional comments about staff being overworked, the general consensus portrays the team as dedicated and caring, which greatly enhances the overall guest experience at The Western Citypoint Apartments.

Wi-Fi
The Western Citypoint Apartments offer free WiFi, but several guest reviews highlight consistent issues with connectivity. Some guests experienced very slow internet and frequent need to reconnect and others reported that there was no WiFi service or information provided about how to connect. Despite these issues, the smart TVs in the rooms were praised for their ability to stream services like Netflix, Prime and YouTube. However, some guests mentioned difficulties in connecting the TV to the WiFi and a lack of USB ports was also noted. On a positive note, the hotel staff are commended for their quick response to assist with WiFi and TV setup issues. Overall, while guests appreciate the availability of free WiFi, enhancements in connectivity and clearer instructions could improve their stay.

Parking
The Western Citypoint Apartments enjoy considerable praise for their advantageous parking situation, especially for an establishment so close to the city center. The availability of underground parking is frequently highlighted as a significant benefit, offering secure and dedicated spaces. Many guests appreciated the free parking included with the apartment, underscoring its convenience and safety. Once they had the access key, they found the parking facilities highly satisfactory and easy to use. Those with smaller cars found the parking spaces adequate, although some mentioned that larger vehicles might find the spaces tight.

However, several guests encountered difficulties initially locating the underground car park due to poor signage and a lack of clear directions. Some found the process of accessing the parking area cumbersome, needing to park temporarily elsewhere before obtaining their key fob. Despite these minor logistical issues, many reviews concluded that the parking was a vital and beneficial amenity.

Overall, the inclusion of secure underground parking was consistently viewed as a considerable advantage, enhancing the overall experience and convenience of staying at The Western Citypoint Apartments.

Nightlife
The Western Citypoint Apartments boasts a prime location for those looking to experience Galway's vibrant nightlife. Guests frequently mention its proximity to numerous bars and restaurants, making it an ideal spot for evening outings. The apartments are strategically situated for easy access to the bustling city center, ensuring that shops, pubs and cultural sites like Eyre Square are just a short walk away.

However, the lively atmosphere comes with a downside: noise. Several reviews point out that loud music and street noise can be heard at night, particularly from nearby bars and pubs. While this may be an issue for light sleepers, others may see it as a small trade-off for the convenience of being so close to Galway's night scene.

Overall, the location of the Western Citypoint Apartments is praised for its excellent access to nightlife and dining, though the accompanying noise should be considered for those seeking a quieter stay.


No, The Western Citypoint Apartments doesn't have any pool.

No, a spa isn't available at The Western Citypoint Apartments.

No, The Western Citypoint Apartments doesn't allow dogs.

Yes, parking facilities are available at The Western Citypoint Apartments.

No, The Western Citypoint Apartments doesn't have a gym.

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