PLAZA Hotel Gelsenkirchen
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Summary of reviewsPLAZA Hotel Gelsenkirchen enjoys a prime central location, offering the perfect blend of convenience and picturesque surroundings. Nestled next to a serene city park and within walking distance of the old town, shopping areas and public transport, guests find it ideal for both short visits and extended stays. Landmarks like the Veltins-Arena are easily accessible and the hotel's substantial parking facilities further add to its convenience. Higher floors provide stunning city views, enhancing the overall guest experience.
Breakfast at the hotel generally receives positive feedback, thanks to its extensive and diverse buffet that is well-prepared and plentiful, ensuring a satisfying start to the day. However, some guests find the price of €15 somewhat steep and there are occasional hiccups with charges and variety. Dinner options within the hotel are limited by inconsistent hours of operation for the restaurant, bar and pub, but the surrounding area compensates with excellent dining alternatives. Breakfast remains a strong point, although more diverse food options could further enhance guest satisfaction.
The hotel's rooms are spacious and many feature large tables and king-size beds with higher floors offering panoramic views. Despite these attributes, the rooms require an urgent update as numerous reviews mention outdated furnishings, visible damage and cleanliness issues. While the beds receive high marks for comfort and there are smooth check-in processes, overall room conditions fall short of modern standards.
Cleanliness issues extend beyond the rooms with frequent reports of dirty carpets, stained walls and dusty areas. Although some positive remarks about clean bathrooms and common areas exist, the consistency is lacking, suggesting a need for improved housekeeping practices.
The staff at PLAZA Hotel Gelsenkirchen are praised for their friendliness and helpfulness, from reception to bar service. Guests appreciate the warm and accommodating nature of the employees, which significantly enhances the hotel's appeal. This positive service aspect often helps mitigate some of the less favorable experiences regarding the hotel's physical condition.
The Wi-Fi service receives mixed reviews; while some guests find it fast and reliable, others experience connectivity issues, particularly in the rooms. The hotel also offers functional amenities for business travelers, including workspace, large conference areas and stable Wi-Fi, making it a decent choice for professional stays.
Though the swimming pool and wellness facilities are often closed or under renovation, impacting the overall guest experience, the hotel still earns points for its family-friendly environment, spacious rooms and beautiful views. Guests traveling with children also enjoy the hotel's amenities, though the occasional pool closures can be disappointing.
Accessibility features are noteworthy, particularly the thoughtful accommodations for elderly and visually impaired guests, though improvements are necessary to address some accessibility challenges within the complex.
PLAZA Hotel Gelsenkirchen is notably welcoming for pet owners, offering a dog-friendly environment with no extra charges for pets, making it an attractive option for travelers with dogs. The hotel provides pet-specific amenities, ensuring a comfortable stay for all members of the family.
In summary, PLAZA Hotel Gelsenkirchen shines with its stellar location, friendly staff and comfortably spacious rooms, though it would benefit from modernization and enhanced cleanliness to fully meet contemporary guest expectations. Its pet-friendly and family-oriented services round out its appeal, making it a commendable choice for a variety of travelers.
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Breakfast at the hotel generally receives positive feedback, thanks to its extensive and diverse buffet that is well-prepared and plentiful, ensuring a satisfying start to the day. However, some guests find the price of €15 somewhat steep and there are occasional hiccups with charges and variety. Dinner options within the hotel are limited by inconsistent hours of operation for the restaurant, bar and pub, but the surrounding area compensates with excellent dining alternatives. Breakfast remains a strong point, although more diverse food options could further enhance guest satisfaction.
The hotel's rooms are spacious and many feature large tables and king-size beds with higher floors offering panoramic views. Despite these attributes, the rooms require an urgent update as numerous reviews mention outdated furnishings, visible damage and cleanliness issues. While the beds receive high marks for comfort and there are smooth check-in processes, overall room conditions fall short of modern standards.
Cleanliness issues extend beyond the rooms with frequent reports of dirty carpets, stained walls and dusty areas. Although some positive remarks about clean bathrooms and common areas exist, the consistency is lacking, suggesting a need for improved housekeeping practices.
The staff at PLAZA Hotel Gelsenkirchen are praised for their friendliness and helpfulness, from reception to bar service. Guests appreciate the warm and accommodating nature of the employees, which significantly enhances the hotel's appeal. This positive service aspect often helps mitigate some of the less favorable experiences regarding the hotel's physical condition.
The Wi-Fi service receives mixed reviews; while some guests find it fast and reliable, others experience connectivity issues, particularly in the rooms. The hotel also offers functional amenities for business travelers, including workspace, large conference areas and stable Wi-Fi, making it a decent choice for professional stays.
Though the swimming pool and wellness facilities are often closed or under renovation, impacting the overall guest experience, the hotel still earns points for its family-friendly environment, spacious rooms and beautiful views. Guests traveling with children also enjoy the hotel's amenities, though the occasional pool closures can be disappointing.
Accessibility features are noteworthy, particularly the thoughtful accommodations for elderly and visually impaired guests, though improvements are necessary to address some accessibility challenges within the complex.
PLAZA Hotel Gelsenkirchen is notably welcoming for pet owners, offering a dog-friendly environment with no extra charges for pets, making it an attractive option for travelers with dogs. The hotel provides pet-specific amenities, ensuring a comfortable stay for all members of the family.
In summary, PLAZA Hotel Gelsenkirchen shines with its stellar location, friendly staff and comfortably spacious rooms, though it would benefit from modernization and enhanced cleanliness to fully meet contemporary guest expectations. Its pet-friendly and family-oriented services round out its appeal, making it a commendable choice for a variety of travelers.
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
PLAZA Hotel Gelsenkirchen benefits from an excellent and central location, perfect for visitors seeking convenience and pleasant surroundings. The hotel is nestled right next to a picturesque city park, providing a peaceful and scenic environment, yet remains closely connected to the bustling city center of Gelsenkirchen. Guests appreciate the short walking distances to various central venues, including the old town, shopping areas and public transportation hubs such as bus and train stations, ensuring easy accessibility.
The proximity to landmarks like the Veltins-Arena is particularly noteworthy, catering well to sports and event enthusiasts with quick and convenient transit options. The surrounding neighborhood also offers beautiful residential streets and a serene park with a pond, ideal for relaxing strolls.
Additionally, the hotel provides substantial parking facilities right at the doorstep, adding to the ease of access for travelers with vehicles. From some of the higher floors, one can enjoy sweeping views over the city, enhancing the overall experience of the stay.
Overall, PLAZA Hotel Gelsenkirchen stands out for its central, yet calm and beautiful location, making it an ideal choice for both weekend getaways and longer stays in Gelsenkirchen.
The breakfast at PLAZA Hotel Gelsenkirchen receives a mix of positive and critical feedback from guests. Many reviews highlight the extensive and diverse breakfast buffet, praising it for being plentiful, fresh and offering a wide range of options suitable for all tastes. Guests appreciate the rich selection, noting that the food is consistently well-prepared and delicious. The breakfast area is described as well-stocked with items continually replenished, ensuring a satisfying meal experience.
However, some reviews note areas for improvement. Concerns are raised about the cost with several guests feeling that the price of €15 for breakfast does not represent good value for money. Criticisms also include the breakfast being too basic or lacking variety compared to previous experiences at similar or past hotels. There were also mentions of occasional issues with incorrect breakfast charges and the need for more diverse food options, including different types of eggs and sugar-free muesli.
Despite these criticisms, the overall sentiment remains largely positive with many guests finding the breakfast enjoyable, ample and a standout feature of their stay.
Dining at the PLAZA Hotel Gelsenkirchen appears to have left guests with mixed feelings. While the bistro on-site served very tasty food, many expressed dissatisfaction due to the limited availability and operational hours of the restaurant, bar and pub. Multiple guests noted that these amenities were often closed, even during peak times such as post-concert hours. This lack of dining options was a significant drawback, especially as the advertised facilities like the restaurant, bar, swimming pool and wellness area were frequently unavailable.
Despite these closures within the hotel, there are commendable alternatives in the vicinity. Guests appreciated the excellent dining restaurants and pizzerias nearby. Additionally, the breakfast service at the hotel received positive remarks for its ample food and drink offerings, although some mentioned absence of a small coffee machine, which could enhance the experience.
Overall, while the immediate dining options within the hotel may not meet expectations due to limited service, the surrounding area offers appealing alternatives for guests. The hotel's breakfast offerings stand out as a highlight amidst the inconsistent availability of other dining facilities.
The rooms at PLAZA Hotel Gelsenkirchen offer generous space with many guests noting their large size, ample tablespace and king-size beds. The high floors, such as the 13th and 15th, provide magnificent views over Gelsenkirchen and the surrounding forest. Additionally, some rooms come with a balcony, adding to the overall appeal despite the lack of furnishings on them.
However, the overall condition of the rooms is a recurring concern. Many reviews highlight the outdated and heavily worn furnishings, reminiscent of the 70s and 80s with visible damage such as cracks in the walls, peeling wallpaper, stained carpets and rusted bathroom fixtures. The décor and fittings are noted to be very old-fashioned with several amenities either malfunctioning or absent, such as broken safes, non-working air conditioning and worn-out remote controls.
Cleanliness is another critical issue with multiple mentions of dirty carpets, stained curtains and unclean bathrooms. Some guests have reported unpleasant odors, including cigarette smells and even instances of bugs in the rooms. Despite occasional reports of clean and comfortable rooms, consistency in cleanliness appears to be lacking.
While the beds receive praise for their comfort and check-in processes are generally smooth, many guests feel the rooms do not meet modern standards and are in dire need of renovation. The overall consensus is that the rooms' current state does not justify the price, despite their spaciousness and good views. The hotel, though possessing elements of charm, is seen as outdated and in urgent need of updates to its interiors and facilities.
Guest reviews for the beds at PLAZA Hotel Gelsenkirchen paint a largely positive picture. Many guests found the beds to be very comfortable with some highlighting the firmness of the spring mattresses, which contributed to a restful sleep. The availability of large, king-size options was also praised, adding to the overall comfort of the stay. Descriptors such as cozy, non-sagging and good quality mattresses frequently appeared, indicative of a generally satisfying sleep experience.
Several reviews specifically noted the cleanliness of the beds, though there were a few isolated mentions of issues such as dust mites and dirty bedding. Despite these outliers, the consensus seems to lean toward well-maintained and prepared sleeping arrangements.
While some guests mentioned the beds felt outdated or too soft, most found them to be in good condition and appropriate for a pleasant stay. The beds were sometimes described as big and capable of accommodating various preferences with many reviewers stating that they slept well.
Smaller negative aspects included occasional comments about the extra or sofa beds not being as comfortable, but overall, the reviews were saturated with affirmations of the beds being a strong point of the hotel experience.
Despite some positive remarks about clean rooms and good hygiene measures, the overall cleanliness of PLAZA Hotel Gelsenkirchen leaves much to be desired according to guest reviews. Numerous comments highlighted issues with dirty carpets, stained walls and outdated furniture. Reports of cobwebs, dusty rooms and soiled fixtures were common, suggesting irregular or insufficient housekeeping. While there were mentions of clean bathrooms, several reviews contradicted this, citing unclean bathtubs, marks from previous guests and poorly cleaned toilets. Additional issues included dirty windows, musty smells and cluttered balconies. Overall, the feedback indicates significant inconsistencies in room cleanliness and upkeep.
Guests frequently praise the staff at PLAZA Hotel Gelsenkirchen for their friendliness, helpfulness and attentiveness. From reception to the bar and kitchen, the employees are consistently described as welcoming and accommodating. Reception services are particularly highlighted for being accessible at all hours with staff noted for their promptness and approachability during check-in and check-out processes. Specific mentions are given to certain receptionists for their competence and friendly demeanor. Overall, the staff’s service-oriented attitude and efforts to ensure a pleasant stay shine through, making a positive impact on guests. Despite occasional remarks about staff being overwhelmed or instances of inconsistent service, the general consensus affirms that the staff’s warm and supportive nature greatly enhances the hotel experience.
The Wi-Fi experience at PLAZA Hotel Gelsenkirchen shows a range of impressions from guests. On the positive side, the hotel offers functional and free Wi-Fi with online check-in and check-out being possible, providing convenience for tech-savvy travelers. Guests have noted that the Wi-Fi is available in all areas and some have praised it for being fast with a good connection. However, there are mixed experiences with several guests mentioning issues such as Wi-Fi not working in the rooms and only being available in the lobby. Some reported the Wi-Fi being slow or not working at all. Additionally, there were multiple instances of room key or card malfunctions, which added to the frustration despite the option for digital check-in. While the hotel's internet services are commendable in some aspects, there seems to be a noticeable inconsistency in the quality and coverage of the Wi-Fi.
PLAZA Hotel Gelsenkirchen appears to be experiencing significant issues with its swimming pool and associated wellness facilities, as numerous reviews mention these amenities being closed or under renovation. Guests were consistently disappointed to find the pool and sauna areas not in operation with closures often cited as unexpected and unannounced on the website. There were also mentions of the pool being old, dirty or otherwise unusable prior to closure. Renovation efforts seem to be ongoing with guests hoping for improvements in the near future. Unfortunately, these shortcomings have impacted guests' overall experience, suggesting that prospective visitors should check the current status of these facilities if they are a key part of their stay.
Plaza Hotel Gelsenkirchen receives positive feedback for its family-friendly atmosphere, making it a suitable choice for guests traveling with children. The hotel offers a pleasant stay with amenities like a swimming pool that kids particularly enjoy. Some highlights of a family stay include comfortable common areas with sofas in the lobby, spacious accommodations featuring king-size beds and rooms equipped with a table and chairs. The views from the hotel are described as beautiful with some overlooking a picturesque pond, adding to the overall appeal. However, it's worth noting that occasionally the pool might be closed, which has affected some guests who specifically booked for that amenity. Overall, the hotel seems to provide a welcoming environment for families and children, contributing to a pleasant vacation experience.
PLAZA Hotel Gelsenkirchen appears to be a well-regarded choice for business travelers, offering a range of facilities and services that cater to professional needs. Key highlights include a reliable workspace and stable Wi-Fi, making it ideal for work-related activities. The hotel boasts large spaces for conferences and meetings, as well as other conveniences like bus parking and secure bicycle storage.
Guests have found the reception to be easily accessible and the check-in/out process to be convenient, including the option for online transactions. The presence of comfortable beds and good showers contribute to a relaxing stay after a day of work.
Moreover, breakfast and general service are noted to be very pleasant with friendly and accommodating staff enhancing the overall experience. The hotel also has good connections to public transportation, facilitating easy commutes.
While some areas might benefit from renovation, such as room carpeting, the general consensus is that the hotel is well-suited for business purposes, delivering good value for money with facilities that support productive business meetings and trips.
Overall, PLAZA Hotel Gelsenkirchen offers a comfortable and practical environment for professionals, aligning well with the needs of business travelers.
PLAZA Hotel Gelsenkirchen stands out with its attentive staff and user-friendly check-in process. The hotel is conveniently located with easy access from the train station and great connections to public transport. The surrounding area is walkable and situated in a quiet district, making it pleasant for guests wishing to explore the town on foot. Additionally, the hotel offers accommodations equipped with amenities for elderly guests and the elevators feature labeling and announcements catering specifically to visually impaired individuals. Despite these positives, there are notable accessibility challenges within the entire complex.
PLAZA Hotel Gelsenkirchen stands out as an ideal destination for travelers with dogs. The hotel offers a fantastic location for dog walks and openly allows pets on its premises. Recognized for being pet-friendly, the hotel provides thoughtful amenities for canine guests, such as extra beds, treats, bowls and pet blankets. It's common to see dogs in the lobby, reflecting the hotel's welcoming attitude. Unlike many other places, there is no additional charge for bringing a dog. Additionally, the hotel ensures cleanliness with specialized dog hair cleaning services, making it a hassle-free stay for pet owners.
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Location
The proximity to landmarks like the Veltins-Arena is particularly noteworthy, catering well to sports and event enthusiasts with quick and convenient transit options. The surrounding neighborhood also offers beautiful residential streets and a serene park with a pond, ideal for relaxing strolls.
Additionally, the hotel provides substantial parking facilities right at the doorstep, adding to the ease of access for travelers with vehicles. From some of the higher floors, one can enjoy sweeping views over the city, enhancing the overall experience of the stay.
Overall, PLAZA Hotel Gelsenkirchen stands out for its central, yet calm and beautiful location, making it an ideal choice for both weekend getaways and longer stays in Gelsenkirchen.
Breakfast
However, some reviews note areas for improvement. Concerns are raised about the cost with several guests feeling that the price of €15 for breakfast does not represent good value for money. Criticisms also include the breakfast being too basic or lacking variety compared to previous experiences at similar or past hotels. There were also mentions of occasional issues with incorrect breakfast charges and the need for more diverse food options, including different types of eggs and sugar-free muesli.
Despite these criticisms, the overall sentiment remains largely positive with many guests finding the breakfast enjoyable, ample and a standout feature of their stay.
Dinner
Despite these closures within the hotel, there are commendable alternatives in the vicinity. Guests appreciated the excellent dining restaurants and pizzerias nearby. Additionally, the breakfast service at the hotel received positive remarks for its ample food and drink offerings, although some mentioned absence of a small coffee machine, which could enhance the experience.
Overall, while the immediate dining options within the hotel may not meet expectations due to limited service, the surrounding area offers appealing alternatives for guests. The hotel's breakfast offerings stand out as a highlight amidst the inconsistent availability of other dining facilities.
Rooms
However, the overall condition of the rooms is a recurring concern. Many reviews highlight the outdated and heavily worn furnishings, reminiscent of the 70s and 80s with visible damage such as cracks in the walls, peeling wallpaper, stained carpets and rusted bathroom fixtures. The décor and fittings are noted to be very old-fashioned with several amenities either malfunctioning or absent, such as broken safes, non-working air conditioning and worn-out remote controls.
Cleanliness is another critical issue with multiple mentions of dirty carpets, stained curtains and unclean bathrooms. Some guests have reported unpleasant odors, including cigarette smells and even instances of bugs in the rooms. Despite occasional reports of clean and comfortable rooms, consistency in cleanliness appears to be lacking.
While the beds receive praise for their comfort and check-in processes are generally smooth, many guests feel the rooms do not meet modern standards and are in dire need of renovation. The overall consensus is that the rooms' current state does not justify the price, despite their spaciousness and good views. The hotel, though possessing elements of charm, is seen as outdated and in urgent need of updates to its interiors and facilities.
Beds
Several reviews specifically noted the cleanliness of the beds, though there were a few isolated mentions of issues such as dust mites and dirty bedding. Despite these outliers, the consensus seems to lean toward well-maintained and prepared sleeping arrangements.
While some guests mentioned the beds felt outdated or too soft, most found them to be in good condition and appropriate for a pleasant stay. The beds were sometimes described as big and capable of accommodating various preferences with many reviewers stating that they slept well.
Smaller negative aspects included occasional comments about the extra or sofa beds not being as comfortable, but overall, the reviews were saturated with affirmations of the beds being a strong point of the hotel experience.
Cleanliness
Staff
Wi-Fi
Pool
Family
Business
Guests have found the reception to be easily accessible and the check-in/out process to be convenient, including the option for online transactions. The presence of comfortable beds and good showers contribute to a relaxing stay after a day of work.
Moreover, breakfast and general service are noted to be very pleasant with friendly and accommodating staff enhancing the overall experience. The hotel also has good connections to public transportation, facilitating easy commutes.
While some areas might benefit from renovation, such as room carpeting, the general consensus is that the hotel is well-suited for business purposes, delivering good value for money with facilities that support productive business meetings and trips.
Overall, PLAZA Hotel Gelsenkirchen offers a comfortable and practical environment for professionals, aligning well with the needs of business travelers.
Accessible
Dog Friendly
Yes, PLAZA Hotel Gelsenkirchen has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at PLAZA Hotel Gelsenkirchen.
Yes, PLAZA Hotel Gelsenkirchen welcomes dogs.
Yes, parking facilities are available at PLAZA Hotel Gelsenkirchen.
No, PLAZA Hotel Gelsenkirchen doesn't have a gym.
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