Meliá Genova
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Summary of reviewsMeliá Genova stands out for its prime location in a quiet, elegant neighborhood yet close to Genoa's historic center and major attractions. The peaceful surroundings with 1930s architecture and lush greenery offer serenity while providing easy access to the city's bustling areas. This makes it an ideal base for both leisure explorers and event attendees.
The breakfast buffet at Meliá Genova is frequently lauded for its extensive variety and high quality, offering a wide range of sweet and savory options, fresh fruit and barista-made coffee. With attentive and friendly staff, the overall breakfast experience is considered a highlight of the stay. Despite a few remarks about the high cost and limited vegan options, guests find the breakfast worth the price.
Dinner at the hotel's restaurant also receives high marks for its excellent cuisine, quality ingredients and pleasant ambiance. The professional and friendly staff contribute to a satisfying dining experience with thoughtful gestures like anniversary offerings enhancing guest enjoyment. While some guests noted a desire for menu variety and commented on the high prices, the overall sentiment is positive.
Rooms at Meliá Genova are consistently praised for their beauty, cleanliness, spaciousness and modern amenities. Guests appreciate the panoramic terraces, large bathrooms and the treats provided for children and adults. Housekeeping maintains an exceptional standard of cleanliness, often cleaning twice a day. Despite occasional remarks about room size and temperature control, the overall satisfaction with room comfort and quality is high.
The hotel's cleanliness extends beyond the rooms with spotless common areas and a modern, well-maintained structure. The committed staff ensure a hygienic environment, earning high recommendations from cleanliness-conscious travelers.
Staff at Meliá Genova are frequently highlighted for their exceptional service, professionalism and warmth. Guests appreciate their helpfulness, multilingual abilities and the welcoming atmosphere they create. The valet and bellboy services are particularly commended, reinforcing the hotel's reputation for excellent customer service.
The free wifi at Meliá Genova is both fast and dependable, receiving positive remarks for its stable connection and user-friendly login process across various hotel areas.
The spa and gym receive mixed feedback. Guests appreciate the modern, well-equipped facilities and the relaxing atmosphere. However, additional fees for spa access, non-functional services and small facility sizes are points of contention. The pool, although clean and inviting, is criticized for its small size, cold water and extra charges, which some guests find inconsistent with the hotel's five-star rating.
Parking services, specifically valet parking, are praised for their convenience and efficiency. However, high daily rates are frequently noted as a downside.
In summary, Meliá Genova excels in location, service, cleanliness and overall guest experience, making it a remarkable choice for visitors to Genoa. Some aspects such as additional costs and small facility sizes offer room for improvement.
Categories
The breakfast buffet at Meliá Genova is frequently lauded for its extensive variety and high quality, offering a wide range of sweet and savory options, fresh fruit and barista-made coffee. With attentive and friendly staff, the overall breakfast experience is considered a highlight of the stay. Despite a few remarks about the high cost and limited vegan options, guests find the breakfast worth the price.
Dinner at the hotel's restaurant also receives high marks for its excellent cuisine, quality ingredients and pleasant ambiance. The professional and friendly staff contribute to a satisfying dining experience with thoughtful gestures like anniversary offerings enhancing guest enjoyment. While some guests noted a desire for menu variety and commented on the high prices, the overall sentiment is positive.
Rooms at Meliá Genova are consistently praised for their beauty, cleanliness, spaciousness and modern amenities. Guests appreciate the panoramic terraces, large bathrooms and the treats provided for children and adults. Housekeeping maintains an exceptional standard of cleanliness, often cleaning twice a day. Despite occasional remarks about room size and temperature control, the overall satisfaction with room comfort and quality is high.
The hotel's cleanliness extends beyond the rooms with spotless common areas and a modern, well-maintained structure. The committed staff ensure a hygienic environment, earning high recommendations from cleanliness-conscious travelers.
Staff at Meliá Genova are frequently highlighted for their exceptional service, professionalism and warmth. Guests appreciate their helpfulness, multilingual abilities and the welcoming atmosphere they create. The valet and bellboy services are particularly commended, reinforcing the hotel's reputation for excellent customer service.
The free wifi at Meliá Genova is both fast and dependable, receiving positive remarks for its stable connection and user-friendly login process across various hotel areas.
The spa and gym receive mixed feedback. Guests appreciate the modern, well-equipped facilities and the relaxing atmosphere. However, additional fees for spa access, non-functional services and small facility sizes are points of contention. The pool, although clean and inviting, is criticized for its small size, cold water and extra charges, which some guests find inconsistent with the hotel's five-star rating.
Parking services, specifically valet parking, are praised for their convenience and efficiency. However, high daily rates are frequently noted as a downside.
In summary, Meliá Genova excels in location, service, cleanliness and overall guest experience, making it a remarkable choice for visitors to Genoa. Some aspects such as additional costs and small facility sizes offer room for improvement.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
About Meliá Genova
License: 010025-ALB-0099, IT010025A12YQ5KLF2
Guest Reviews
Location
Guests appreciate the ease of access to major sites like the aquarium, the old town and the main shopping streets such as Via Garibaldi and Via XX Settembre. Some reviews highlight its proximity to the train station and the public transportation system, making it convenient for those wanting to explore further afield without the need for a car. The hotel's elevated position offers additional peace and a respite from the city's hustle, ideal for unwinding after a day of sightseeing.
Moreover, the area around the hotel is noted for its beauty, characterized by 1930s architecture and lush green surroundings, contributing to a serene atmosphere. Those visiting for events like the Boat Show will also find the location particularly advantageous. In summary, 'Meliá Genova' provides a strategic base for both leisurely exploring and enjoying the serene part of Genoa.
Breakfast
The staff also earn commendations for their attentiveness and kindness, contributing to a pleasant breakfast atmosphere. Numerous reviews emphasize the plentiful and abundant offerings, noting that everything is fresh and well-prepared.
However, a few guests remarked on the high cost of breakfast, suggesting that it is somewhat overpriced, especially given the prices for children. Despite this, many still find that the quality and variety justify the expense. Some reviews mention the need for more savory or vegan options and a couple of mentions of coffee availability issues early in the morning are noted. Overall, the breakfast at Meliá Genova is largely seen as a highlight of the stay, complementing the hotel's high standards and excellent service.
Dinner
Reviewers appreciate the friendly and professional staff, who provide knowledgeable recommendations for dining. The restaurant's well-maintained and spotless environment adds to the positive dining experience. Special gestures, such as offering a bottle of sparkling wine for anniversaries, further enhance the guests' enjoyment.
However, some guests felt that the menu could benefit from more variety, mentioning that it remained unchanged for several days. There were a few remarks about some dishes not meeting expectations and service being occasionally lacking. Additionally, the high costs of dining at the hotel were noted as a downside with a few reviews indicating that the expenses were not justified given the standard quality of some evening dishes.
Despite these critiques, many guests found dining at Meliá Genova a pleasurable experience overall with the high-quality food and excellent service contributing to a memorable stay.
Rooms
The rooms are described as very well-equipped and well-organized, ensuring a convenient and pleasant experience. The comfort of the rooms extends to the spacious and cozy beds with several mentions of comfortable and functional accommodations. Housekeeping receives accolades for maintaining spotlessly clean rooms, often cleaning twice a day to ensure a pristine environment.
Guests enjoy the peace and quiet of their rooms, often mentioning effective soundproofing even on the quieter streets, which makes for a restful night's sleep. The view from the rooms, especially those with terraces, is another highlight, offering stunning vistas over Genoa’s rooftops.
Despite the overwhelmingly positive feedback, there are occasional remarks about room size not meeting five-star expectations with some rooms being described as smaller than expected or too warm despite thermostat adjustments. However, these minor issues do not overshadow the overall high satisfaction with the room quality, comfort and cleanliness.
In summary, Meliá Genova’s rooms impress with their spaciousness, comfort and elegance, paired with excellent attention to detail and cleanliness, providing a luxurious and satisfying stay for all guests.
Beds
Some guests found unique details such as the spaciousness of the rooms and the overall comfort contributing to a good night’s sleep. Descriptions like cozy and feeling like floating give a sense of the luxury and relaxation guests experience during their stay.
However, there were a few less favorable comments. Some guests mentioned that the beds could be a bit hard or that the quality did not meet their expectations. There were occasional remarks about the pillows being too hard and isolated comments about the bedding being terrible.
In summary, while the majority of visitors enjoyed a restful and comfortable sleep, a few found room for improvement regarding bed firmness and pillow softness. Despite this, the overall impression points towards Meliá Genova providing a generally luxurious and comfortable sleeping experience.
Cleanliness
Attention to detail is evident with rooms cleaned twice a day and common areas kept immaculate. The hotel’s commitment to hygiene is also reflected in the availability of cleaning services and gels to ensure maximum protection against Covid-19. Despite a few mentions of maintenance issues and isolated cleaning lapses, the overall feedback highlights excellent cleanliness, making it a highly recommended establishment for those who value a clean and welcoming environment.
The hotel successfully combines cleanliness with a modern aesthetic, providing bright, comfortable rooms and well-kept facilities. Travelers can expect an impeccable ambiance and a relaxing stay at Meliá Genova, supported by a dedicated staff that values cleanliness and guest comfort.
Staff
Guests appreciate the staff's attention to detail and the genuine hospitality that creates a welcoming atmosphere throughout the hotel. Multilingual capabilities, including staff who speak French, are an added bonus, ensuring clear communication and comfort for international visitors.
The valet and bellboy services also garner positive remarks, complementing the overall exceptional customer service experience. The team's proactive approach and responsiveness to guests' needs reflect a high level of dedication and professionalism.
Meliá Genova's staff is described as exceptionally kind, efficient and accommodating, contributing significantly to the positive experiences of guests. The hotel's commitment to maintaining a friendly and helpful environment is evident in the overwhelmingly positive feedback, making it a standout choice for visitors to Genoa.
Wi-Fi
Spa
However, some guests express disappointment regarding certain aspects of the spa services. A common point of contention is that access to the spa is not included in the room rate and costs an additional fee of 20 euros per person per day, which some feel detracts from the value offered by the hotel. There are also reports of specific facilities like the Turkish bath and hydromassage not being operational and the pool water being colder than expected. Furthermore, some guests note that the overall size of the spa and gym facilities is relatively small, which potentially limits the experience.
Other criticisms include instances where the spa was closed for repairs without prior notice and issues with the whirlpool jets and sensory showers not functioning properly. Despite these drawbacks, many guests still find the spa experience at Meliá Genova to be a worthwhile addition to their stay, highlighting its modernity and the quality of service when available.
Gym
However, some guests found the gym to be relatively small and basic with a few comments about it lacking certain equipment. There were mentions of dull lighting in the fitness center and some dissatisfaction related to the booking system and extra charges to use the pool and gym. Despite these points, the gym's modernity and overall quality were generally well-received, making it a key feature for many visitors of Meliá Genova.
Pool
However, guests point out several drawbacks. The pool is frequently described as small with water temperatures often considered too cold for comfort. There are mentions of the whirlpool jets not functioning properly and additional charges for pool access, which some find surprising and unworthy of a five-star hotel rating. The need to book pool time and the limited hours for children's usage also draw some criticism. Despite being well-kept and enjoyable in many respects, the mixed functionality and extra costs associated with the pool area leave room for improvement.
Parking
However, the cost of parking seems to be a point of contention. Guests repeatedly note that the parking fees are quite high with a daily rate typically around €36 to €37. While some feel that the parking is extremely pricey, the service is also described as excellent and provides a safe space for vehicles. Additionally, there are options to park on the road outside the hotel for a lower fee of €3 per day, though this may come with its own challenges in terms of availability and convenience.
Overall, the valet parking service at Meliá Genova is highly appreciated for its convenience and safety, though the cost is seen as an area for improvement.
Family
Despite some issues with room arrangements, such as cramped additional beds, the hotel's offerings largely outweigh these minor inconveniences. Breakfast is a high point, featuring a selection of sweet and savory items, fresh fruit and excellent coffee. Parents can also enjoy moments of relaxation, like an hour at the spa with their children.
The pool, although restricted to children over the age of 10, is a pleasant space for family fun. Entertainment and activities for children are provided, allowing parents to have some personal time. For families traveling with pets, the hotel goes the extra mile by offering dog beds, toys and food bowls.
Overall, Melia Genova stands out as a great family hotel with its inviting family-friendly atmosphere and accommodating staff, making it an ideal spot for a family vacation.
5 Star
The location of the hotel in an elegant neighborhood adds to its allure and the formal, luxurious ambiance appeals to travelers seeking a classic five-star experience. The exceptional attention to client service, including friendliness and professionalism, reflects the hotel's commitment to maintaining its high standards.
However, the hotel is not without its criticisms. Some guests found certain aspects inconsistent with five-star expectations, such as the additional charge for spa access, limited complimentary water and the perceived quality of breakfast items. Instances of missing personal items and subpar baggage assistance process also detracted from an otherwise positive experience for some. Despite these points, the majority view Meliá Genova as a landmark of luxury in Genoa, deserving of its rating.
Business
Accessible
Heated Pool
Indoor Pool
Luxury
The staff's impeccable attention to detail and their commitment to providing first-class amenities and services earn them well-deserved accolades. The hotel's modern and well-kept facilities include a luxury cafe, a gym and a spa, adding layers of convenience and indulgence to the stay.
Meliá Genova's architecture and finishes exude sophistication and luxury, creating an upscale experience that leaves a lasting impression. The luxurious rooms and suites, complete with opulently designed bathrooms, make for a truly indulgent experience. Praises flow seamlessly for this beautiful and comfortable hotel that epitomizes modern luxury, creating a super beautiful and luxurious accommodation experience in Genoa.
Romantic
Dog Friendly
Yes, Meliá Genova has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Meliá Genova.
Yes, Meliá Genova welcomes dogs.
Yes, parking facilities are available at Meliá Genova.
Yes, Meliá Genova has a gym.
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