Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsPicobello Pension enjoys high praise for its exceptional location along the scenic Neisse River, perfectly situated for exploring both Görlitz and Zgorzelec. Guests appreciate its convenience to the historic old town, cultural attractions and local amenities, making it an ideal, affordable base for sightseeing and relaxation. The views of the river and the peaceful garden area enhance the overall guest experience.
The breakfast at Picobello Pension is another highlight with guests frequently praising the diverse and abundant buffet. Traditional German options, fresh fruit and pastries provide a fulfilling start to the day, further enhanced by the reasonable price of 10 euros.
Regarding the rooms, the sentiment is generally positive with guests valuing the spaciousness and functionality. Many note that the rooms are clean and well-maintained with some overlooking the picturesque Neisse River. However, the basic and modest decor, occasional outdated fittings and minor cleanliness issues have been mentioned. Despite these drawbacks, guests find the accommodations suitable for both short and long-term stays, especially given the budget-friendly pricing.
Cleanliness at Picobello Pension receives a mix of reviews. Positive comments highlight the meticulous cleanliness and fresh linens, though some guests have noted areas needing improvement, such as dusty bathtubs and occasional musty smells. Shared bathrooms, in particular, could benefit from more thorough cleaning.
The staff at Picobello Pension are consistently commended for their friendliness and helpfulness. Guests appreciate the smooth check-in and check-out processes and the staff's readiness to assist with directions, maps and parking issues contributes greatly to the positive experience.
Parking at Picobello Pension is generally found to be convenient and mostly free with ample spaces available in the courtyard or on the street. While a few reviews mention occasional challenges in finding a spot, the overall consensus is positive.
Families find Picobello Pension to be an excellent choice with spacious family rooms and a welcoming environment for children. The nearby playground and affordable pricing make it especially attractive for those on a budget.
Feedback on the beds is mixed with many guests noting clean and comfortable bedding. However, issues with overly soft or hard mattresses and low bed heights have been reported, indicating variability in comfort levels.
Accessibility at Picobello Pension has room for improvement, as many rooms require stair access and shared bathrooms may be challenging for those with limited mobility. Nonetheless, some accommodations for guests with disabilities are available.
Dog owners will find Picobello Pension to be a pet-friendly establishment, welcoming dogs for a small additional fee. The staff's friendly attitude towards pets and the thoughtful allocation of rooms ensure a comfortable stay for all guests. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
Room Types
Single RoomBright room featuring satellite TV, a seating area and a private bathroom.
Twin RoomBright room featuring satellite TV, a seating area and a private bathroom.
Triple RoomBright room featuring satellite TV, a seating area and a private bathroom.
Quadruple RoomBright room featuring satellite TV, a seating area and a private bathroom.
Double Room with Shared BathroomA seating area with a flat-screen TV, a desk and a shared bathroom are featured in this double room. The unit offers 2 beds.
Quadruple Room with Shared BathroomA seating area with a flat-screen TV, a desk and a shared bathroom are available in this quadruple room. The unit has 4 beds.
Triple Room with Shared BathroomThis triple room has a satellite TV and seating area.
Family Room with Shared BathroomThe family room offers heating, as well as a shared bathroom boasting a hairdryer. The family room features a seating area, a wardrobe, a sofa, a flat-screen TV with satellite channels, as well as river views. The unit has 5 beds.
Family RoomThe unit offers 5 beds.
Guest Reviews
7.1
Good
Location
Picobello Pension boasts an exceptional location, frequently praised by guests for its optimal position along the picturesque Neisse River. Situated directly at the border crossing to Poland, the accommodation is perfect for exploring both sides of Görlitz and its neighboring town, Zgorzelec. Visitors appreciate the easy accessibility to the historic old town, which is just a few minutes' walk away, making it convenient for sightseeing, cultural attractions and exploring local cafés and restaurants.
Guests find the central but quiet setting ideal for relaxation and further travel. The proximity to historical landmarks, museums, galleries and the charming old town bridge provides a rich cultural experience. The location near public transportation and free parking further enhances the convenience for travelers. The beautiful view of the river and the serene garden area at the back are noted highlights, making stays not only practical but also visually pleasing.
The convenience of walking to the old town, pub street on the Polish side and various local amenities such as the Christmas market and shopping district is highly valued. The guesthouse's tranquil yet central location offers an excellent balance of accessibility and peace, making it a perfect base for both short and extended visits to Görlitz. The accommodation is especially praised for its affordability, combining great value for money with an unbeatable location.
Breakfast
At Picobello Pension, the breakfast experience consistently leaves a positive impression on guests. Reviewers frequently highlight the breakfast as good, plentiful and delicious, often noting the traditional German options and variety of fresh fruit and pastries. The breakfast buffet, described as varied, offers something for everyone, including those looking for a continental selection. It's particularly appreciated for being abundant and reasonably priced at 10 euros with many guests finding it well worth the cost.
While some guests mention that the breakfast was simple or basic, they also note that it was sufficient and fulfilling. The breakfast room, although sometimes crowded during peak times, provides a good selection of items that are promptly replenished. The overall atmosphere and offerings make for a satisfying start to the day with many guests commenting on the quality and freshness of the food.
However, there were a few instances where improvements could be made, particularly in terms of expanding the variety. Despite this, the general consensus is that Picobello Pension's breakfast is a delightful and worthwhile part of the stay, contributing positively to the overall guest experience.
Rooms
At Picobello Pension, the rooms draw mixed reactions from guests with the overarching sentiment skewing towards functional practicality. Many reviewers appreciate the affordability and the spaciousness of the rooms, noting that the size is quite generous, accommodating families and groups comfortably. Rooms are frequently described as clean with fresh towels and bed linens provided, which resonates positively with cleanliness-conscious travelers.
The central location and availability of various room configurations (from single rooms to large family accommodations) contribute to the practicality and convenience of the stay. The simplicity of the furnishings is a recurrent theme; while some find the decor basic and modest, others see it as adequate for the price, fitting well for short or long-term stays alike.
Several rooms offer attractive views of the Neisse River, enhancing the overall experience and offering a serene outlook. The functionality of the rooms is further highlighted by amenities like small fridges and, occasionally, kitchenettes, although some rooms lack certain comforts such as kettles.
Despite the positive aspects, the hotel exhibits a few drawbacks. The basic and sometimes outdated decor does not appeal to everyone with some guests suggesting that the rooms are in need of modern renovations. Issues like noise insulation, musty smells and occasional cleanliness oversights (such as spider webs and dust) have been reported. Additionally, some rooms suffer from inadequate heating, leaving them cold on arrival.
While the bathrooms, which can be either private or shared, generally meet basic standards, there are mentions of older fittings and minor plumbing issues. The overall consensus indicates that Picobello Pension is a budget-friendly option best suited for travelers prioritizing space and location over luxury and extensive amenities.
Beds
Picobello Pension features a range of feedback regarding its beds, predominantly highlighting their cleanliness and varying levels of comfort. Guests often noted the clean sheets, fresh linens and well-maintained pillowcases and blankets. There were multiple mentions of comfortable beds with some even describing them as very comfortable or great for short stays.
However, there are notable concerns about the condition and comfort of some of the beds. Several visitors pointed out issues with mattresses being too soft, sagging or conversely, too hard. A recurrent theme was the beds being very low, which might pose difficulty for guests with knee problems. Additionally, the presence of creaky beds and beds with short or rickety slats was mentioned. Some found the beds nearly worn out or in need of replacement with a few reviews specifically highlighting an old and hard mattress.
Despite these mixed reviews, for those not particular about the newest or most luxurious bedding, the beds at Picobello Pension might still be suitable for shorter stays.
Cleanliness
Picobello Pension has garnered mixed reviews regarding its cleanliness, but positive feedback prominently stands out. Guests frequently describe the rooms as clean, tidy and spacious, often emphasizing simplicity and practicality. Fresh towels and clean sheets further add to the favorable impression. Many visitors highlight the overall cleanliness of the accommodations, noting everything was spotlessly clean with some even remarking on the meticulous cleanliness.
There are frequent mentions of the rooms being very clean and comfortable. The shared bathrooms and other facilities also receive positive remarks for being clean and well-maintained. The proximity to the old town and the convenience of the location contribute to a generally pleasant experience, further enhanced by clean and cozy room environments.
However, there are occasional criticisms that point to the need for improvement in certain areas. Some guests have encountered issues such as dusty bathtubs, musty smells and mold in bathrooms, indicating inconsistency in cleanliness. Shared bathrooms and toilets, in particular, have received remarks about not being up to par. A few reviewers noted the overall guesthouse appeared shabby and cleanliness could be more thorough.
In summary, while Picobello Pension is often praised for its clean and spacious rooms, some areas warrant more attention to ensure a consistently high standard of cleanliness.
Staff
At Picobello Pension, the staff's hospitality is consistently highlighted by guests as one of the standout features. Reviewers repeatedly describe the team as friendly, accommodating and helpful. The reception staff, in particular, receives praise for their warm and polite demeanor, efficient problem-solving and the ability to handle issues promptly. Guests have appreciated the smooth and uncomplicated check-in and check-out processes, as well as the professional assistance provided throughout their stay.
Several reviews mentioned the helpfulness of the Polish-speaking receptionist, who was noted for being informative and supportive. The staff's readiness to provide directions, maps and even assist with parking problems contributed to an overall positive experience. Although there were occasional mentions of the staff being slightly overwhelmed, the reviews nonetheless emphasized their courteousness and dedication to guest satisfaction.
Instances of friendly customer service extended beyond the front desk with many guests experiencing kind and compassionate interactions at various touchpoints within the pension. The atmosphere created by the staff's amiable nature significantly enhanced the overall guest experience at Picobello Pension.
Wi-Fi
The Wi-Fi situation at Picobello Pension leaves much to be desired. Access to Wi-Fi is available, but it comes with an extra charge, which many guests found unexpectedly high. The cost can vary with options to buy access for a week or a month, but generally, it's a paid service that is not included in the room price. Many visitors expressed frustration over the fact that a fee was required for Wi-Fi, considering it a standard amenity in modern accommodations.
When Wi-Fi was used, its performance was often described as unreliable and weak. Guests reported issues with the connection not being great with some even stating it was practically unusable. Limited access and poor reception were also common complaints. In addition, those relying on mobile data found that it did not work well in the area, exacerbating connectivity issues.
Overall, while the availability of Wi-Fi at Picobello Pension exists as an option, the additional costs and subpar performance have left many guests with a less than favorable impression of the internet services.
Parking
Picobello Pension offers a variety of convenient parking options for guests. Most reviews highlight the availability of free parking spaces directly on the premises, ensuring that guests can easily find a spot for their cars. Visitors appreciate the ample parking in the courtyard or on the street right in front of the guesthouse. There are also reserved spots and a parking lot on the property with some mentioning the ability to park in the backyard.
The overall consensus is that parking is mostly free of charge with a few mentions of charges for space reservations. The location is praised for having free parking spots, which adds to the convenience for those looking to explore the city. However, a few reviews noted tight and sometimes problematic parking situations, indicating that while generally good, there may be occasional challenges in finding a parking slot.
Overall, the parking at Picobello Pension reliably meets guests' needs with most finding it convenient and accessible.
Family
Picobello Pension stands out as an excellent choice for families seeking an affordable and cozy retreat. Its family rooms, designed to accommodate groups ranging from four to five individuals, make it an ideal option for family reunions and gatherings. The multi-room structure offers ample space, ensuring a comfortable stay for large families.
Travelers appreciate the family-friendly environment and pricing, perfect for those on tight budgets. The pension's setup is well-suited for short city trips and its convenient on-site payment process adds to the ease of the stay.
Nearby activities, such as a children's playground, enhance its appeal to families with kids. The location is optimal for a brief getaway, providing a welcoming and comfortable atmosphere that families highly recommend. All in all, Picobello Pension is a great option for a family-centric vacation.
Accessible
Picobello Pension provides a welcoming atmosphere with some notable accommodations for guests with disabilities, including a specially designated room featuring a spacious, carpet-free environment and an adjoining bathroom designed for accessibility. However, several key aspects need improvement to be fully accommodating. Access to rooms often requires navigating stairs, as there is no elevator available, making it challenging for those with reduced mobility. Shared bathrooms are also a concern due to their small size and high bathtubs, which may be difficult for some guests to use comfortably. Consequently, while there are efforts to cater to disabled guests, overall accessibility remains limited, particularly for older visitors or those who rely on mobility aids.
Dog Friendly
Picobello Pension is a dog-friendly guesthouse that warmly welcomes pets, making it an excellent choice for families traveling with dogs. The establishment charges a reasonable one-time additional fee of 6€ for bringing a pet. Rooms are designed to be welcoming for dogs and the staff is notably friendly toward canine guests. The guesthouse often accommodates guests with dogs in separate areas to avoid disturbing others, ensuring a peaceful stay for everyone. While one review mentioned a dog barking at every noise, overall, the environment is ideal for pet owners looking for a comfortable stay with their furry friends.
No, Picobello Pension doesn't have any pool.
No, a spa isn't available at Picobello Pension.
Yes, Picobello Pension welcomes dogs.
Yes, parking facilities are available at Picobello Pension.