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Summary of reviewsElite Plaza Hotel in Gothenburg is frequently praised for its prime central location, making it an excellent base for city exploration. Guests enjoy easy access to key attractions, restaurants and shopping areas, as well as efficient public transportation options. The historic building of the hotel adds a touch of elegance, blending old-world charm with modern amenities while maintaining a quiet and peaceful atmosphere despite its central setting.
The breakfast at Elite Plaza Hotel stands out as a significant highlight, often exceeding guest expectations with its extensive and delicious offerings. The wide array of options caters to various dietary preferences, including gluten-free, vegan and carnivorous choices. The breakfast room, filled with natural light, offers a beautiful setting, complemented by friendly and helpful staff.
Dining experiences at the hotel are generally positive with the restaurant/bar, pub (Bishops Arms) and plaza bar all providing welcoming environments. Although there are occasional complaints about portion sizes or flavor, the majority of guests find the food high-quality and satisfying. The restaurant staff are frequently praised for their friendliness, contributing to a pleasant dining atmosphere.
Rooms at the Elite Plaza Hotel receive mixed reviews. While many applaud the spaciousness, cleanliness and charming decor, some guests note issues such as small or dark rooms and minor maintenance needs. Nevertheless, the comfortable beds and stylish interiors are often highlighted with the overall guest experience benefiting from the central location and historic charm of the hotel.
Cleanliness is typically rated highly with consistent remarks about the neat and well-maintained environment, both in rooms and common areas. Occasional lapses in standards are noted, yet the overall impression remains commendably clean.
Staff service is a key strength with numerous reviews emphasizing the friendliness, helpfulness and professionalism of the hotel team. Reception and front desk services, in particular, receive frequent accolades for their attentiveness and efficiency, enhancing the overall guest experience.
The hotel’s complimentary WiFi is generally well-regarded for its speed and reliability, despite occasional technical issues. The gym, although small, is well-equipped and guests appreciate the additional access to a nearby larger gym.
Parking options at the Elite Plaza Hotel are varied, but feedback is mixed, citing convenience and availability but also pointing out the high costs and occasional inconvenience due to the lack of on-site parking.
Families find the hotel accommodating with spacious rooms suitable for larger groups and a generally family-friendly atmosphere. Despite some challenges in finding seating during meals, many guests find it a comfortable place for family stays.
Situated in a vibrant nightlife area, the hotel offers convenient access to bars, cafés and cultural venues while ensuring a peaceful retreat after a night out. Beds at the hotel receive predominantly positive feedback for their comfort, contributing to a restful stay.
Overall, the Elite Plaza Hotel is applauded for its convenient location, exceptional breakfast, friendly staff and comfortable accommodations, making it a highly recommended choice for travelers to Gothenburg. Show more
Read review summaries for all categories
Categories
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Standard Single RoomThese carefully decorated rooms are between 10-14 square metres and include a flat-screen TV, minibar and work desk. Complimentary newspaper and bathrobe for guests' convenience. Breakfast is included. Some rooms offer a limited view.
There is no space for an extra bed/baby cot in this room type.
Superior Double RoomThese spacious rooms are between 18-24 square metres and include a flat-screen TV, minibar, work desk and armchairs. Complimentary newspaper and bathrobe for guests' convenience. Breakfast is included. Some rooms offer a limited view.
There is no space for an extra bed.
Deluxe Double RoomThese spacious rooms with stylish decor are between 25-35 square metres and offer a seating area, minibar, flat-screen TV and armchairs. Complimentary newspaper, bathrobe and exclusive toiletries for guests' convenience.
This room type also features a Nespresso machine and turn down service where the room is prepared for the nights' sleep.
Breakfast is included.
Small Double RoomThese compact rooms are between 15-17 square metres and feature a small double bed, a flat-screen TV, minibar and work desk.
There is no space for an extra bed/baby cot in this room type.
Junior SuiteThis suite is 42 square metres and features a separate bedroom and living room or an open plan area. Guests can enjoy a Nespresso machine, complimentary wine and fruit upon arrival and a turn down service where the room is prepared for the nights' sleep.
Bathrobes, slippers and exclusive toiletries are complimentary as well a morning newspaper.
Breakfast is included.
Economy Single RoomThese rooms are between 5-9 square metres and include a work desk and complimentary newspaper and bathrobe for guests' convenience. Breakfast is included. Some rooms offer a limited view.
Standard Double RoomThese rooms are between 18-24 square metres and include a work desk, armchairs and complimentary newspaper and bathrobe for guests' convenience. Breakfast is included. Some rooms offer a limited view.
Guest Reviews
8.2
Very Good
Location
The Elite Plaza Hotel boasts a prime location in the center of Gothenburg, making it an ideal base for exploring the city. Guests consistently praise its proximity to key attractions, restaurants and shopping areas. The hotel's central setting allows for easy access to public transportation with tram and bus stops just outside and the central train station within walking distance. For those interested in cultural experiences, the hotel is conveniently close to the opera and various sights.
The historic building of the hotel adds a touch of elegance, combining beautiful old-world charm with modern amenities. Reviewers also appreciate the quiet atmosphere despite its central location, offering a peaceful retreat in the heart of the city. Overall, guests highlight the hotel's strategic location as one of its best features, providing a comfortable and convenient stay for both business and leisure travelers.
Breakfast
Elite Plaza Hotel has garnered widespread acclaim for its breakfast offerings, characterized by high quality, diversity and deliciousness. Guests have praised the breakfast for exceeding their expectations with extensive options, including a variety of hot and continental items, freshly made pancakes and even homemade desserts. The breakfast room also receives frequent compliments for its beautiful, airy and natural light-filled setting, contributing to a pleasant dining experience.
Many reviews highlighted the rich and plentiful nature of the breakfast buffet, noting that it fulfills a wide range of dietary preferences, from vegans to carnivores. The availability of gluten-free options and fresh, local products further underscores the hotel's commitment to accommodating diverse dietary needs.
Staff service in the breakfast area is often noted as super friendly and helpful, adding to the positive atmosphere. Despite some occasional mentions of crowding and logistical challenges, the overall sentiment remains overwhelmingly positive with many guests describing the breakfast as the best they've ever had. The combination of excellent food quality, abundant choices and a welcoming environment makes Elite Plaza Hotel's breakfast a standout feature that significantly enhances the overall guest experience.
Dinner
Elite Plaza Hotel offers a varied dining experience that has received mixed reviews from its guests. The hotel's key culinary attractions include a nice and cozy restaurant/bar, a pub in the basement called Bishops Arms and a plaza bar, all praised for their welcoming environments. The pub, specifically, is noted for its casual dining vibe and is highly recommended.
The breakfast service stands out for its wide choice and fantastic offerings, leaving many guests satisfied. Lunch options are abundant and the general consensus is that both the bar and restaurant serve great food with some guests even describing the dinner as amazing and high-class.
However, not all reviews are glowing. Some guests encountered issues such as a small fish portion during dinner, lack of vegetables and an overall lack of flavor in certain dishes. The sound level in the dining room can be quite high, which could detract from the dining experience. Service-related complaints include long waits for drinks at the bar and instances where staff seemed overwhelmed and behind schedule.
There were also logistical hiccups, such as a lack of information about the hotel dining options in the rooms and instances of guests being unable to dine without pre-booking due to specific events. Despite a few negative notes about the food being not worth the money and some describing it as almost inedible, the friendliness of the restaurant staff and the nice dining environment generally leave a positive impression. Overall, while there are areas for improvement, the varied options and often high-quality meals provide a generally pleasant dining experience at Elite Plaza Hotel.
Rooms
The rooms of Elite Plaza Hotel receive mixed reviews from guests with an emphasis on their spaciousness, cleanliness and charming decor juxtaposed against occasional issues. Many guests appreciate the high ceilings and the hotel's rich historic architecture, describing the rooms as beautiful, cozy and well-appointed. The interior is often labeled stylish, featuring elegant touches like chandeliers and tasteful furnishings.
Cleanliness is consistently praised with numerous comments noting the rooms are well-maintained and tidy. The beds are described as comfortable, contributing to a restful experience. Many rooms are cited as bright and airy with large windows providing pleasant light.
However, some rooms have their drawbacks. Several reviews mention small or cramped spaces, particularly in basic room categories. Issues such as dark or outdated decor, minor maintenance needs and rooms being stuffy or overly warm are noted. Rooms without windows or with small, high-placed windows come up frequently as a point of concern, as do instances of noise from poor soundproofing.
The location of the hotel in central Gothenburg is frequently highlighted as a major advantage with easy access to local attractions. Despite some negatives, many guests find the rooms comfortable and the hotel experience pleasant overall, often praising the friendly and efficient hotel staff.
Beds
Elite Plaza Hotel has garnered a variety of guest reviews concerning their beds with the general consensus leaning towards a positive experience. The majority of comments highlight the comfort and quality of the beds with descriptions such as "amazing comfortable", "really comfortable" and "super nice comfy". Many guests appreciated the softness and coziness of the beds with some even calling them "comfortable beds, pillows and duvets" and "beds were a dream".
However, a few reviews noted issues with bed sizes and the alignment of mattresses, particularly mentioning that some mattresses were too soft or that the beds were too narrow for two adults. Despite these isolated comments, the overall impression is that the beds at Elite Plaza Hotel provide a restful night's sleep, underscored by numerous remarks praising the beds as "comfortable" and "wonderful".
Additionally, the bedding and pillow menu received favorable mentions, contributing to the overall sleep experience. While there were a few complaints about the firmness or arrangement of beds, the general atmosphere of comfort and cleanliness shines through, making it evident that most guests leave with a positive impression of their stay.
Cleanliness
The reviews of Elite Plaza Hotel reflect a generally positive impression of its cleanliness. Guests frequently describe the rooms as very clean, neat and fresh, contributing to a cozy and welcoming atmosphere throughout the hotel. The well-maintained decor and clean common areas add to the overall pleasant experience. Visitors particularly appreciated the cleanliness of washrooms and the bar in the basement, citing them as exceptionally clean and tidy.
Guests also noted that the cleanliness of the hotel was consistent and well-maintained with many expressing satisfaction with the attentiveness of the cleaning staff. However, some reviews do mention occasional lapses in cleaning standards. Issues such as dust, incomplete cleaning and partially filled trash bins were highlighted. Despite these occasional drawbacks, the hotel's overall cleanliness remains commendable, leaving most guests satisfied with their stay.
In summary, while there are minor cleanliness issues mentioned, the Elite Plaza Hotel generally provides a clean, comfortable and well-kept environment for its guests.
Staff
Elite Plaza Hotel has consistently received high praise from its guests for the exceptional service provided by its staff. Words like friendly, helpful, accommodating and welcoming frequently appear across the reviews, highlighting a consistent level of service excellence. The hotel staff are described as extremely friendly and always willing to assist, creating a warm and inviting atmosphere for guests.
Reception and front desk services are particularly noted for their professionalism and attentiveness. Many guests appreciated the courtesy and efficiency of the front desk team, stating that they provided fantastic service and great recommendations for city tours. The cleaning staff also garnered positive remarks for their politeness and thoroughness in maintaining the hotel's pristine condition.
While there were some mentions of longer waiting times due to being understaffed at busy times, the staff managed these situations well, maintaining their service-oriented approach. Despite isolated instances of staff not being able to address specific issues, the overall sentiment was that the team was dedicated to ensuring a pleasant stay for all guests.
Dining experiences at the hotel have also been enhanced by the super-friendly and helpful staff in the restaurant, contributing to an enjoyable atmosphere. Guests frequently mentioned that the staff's friendliness and flexibility significantly added to the hotel's appeal.
In summary, Elite Plaza Hotel's staff are praised for their exceptional friendliness, helpfulness and professionalism, playing a substantial role in creating a positive experience for guests.
Wi-Fi
Elite Plaza Hotel offers its guests free WiFi, which generally receives positive feedback. The speed and reliability of the WiFi are often praised with several guests noting that it worked well and without any connection issues. Though the WiFi speed is typically described as good or reasonable, there have been mentions of the need for a little more maintenance to ensure consistent quality. A few guests noted some intermittent issues, which were attributed to ongoing technical restructuring at the hotel. Overall, the hotel's complimentary WiFi service is well-regarded and seems to meet the needs of most visitors.
Gym
Guests of the Elite Plaza Hotel generally find the gym facilities to be well-equipped and adequate for a workout. Despite its relatively small size, the gym contains good fitness equipment, including a quality treadmill. The hotel also provides access to a relax center featuring a sauna and additional fitness amenities. For those seeking more extensive workout options, the Elite Plaza Hotel offers free access to a larger nearby gym, Friskis och Svettis, which many guests appreciate. While some feel the gym and sauna could be better equipped, overall impressions highlight the convenience and quality of the fitness options available.
Parking
Parking at the Elite Plaza Hotel offers various options and has received mixed feedback from guests. Many reviews highlight the convenience of having several parking alternatives, including a free parking option and a possibility of using a nearby garage for an additional fee. The parking garage is conveniently located just a stone's throw away from the hotel, making it accessible, though some noted it can be expensive.
A notable feature is that guests can park directly in front of the hotel for half an hour to check in, after which there are ample parking spaces within walking distance – either a five or ten-minute walk. The parking spaces are ample and large enough to accommodate most vehicles. However, a few guests found the process somewhat inconvenient, particularly due to the lack of on-site parking and valet service.
While some found the parking complex and availability straightforward, others pointed out the high cost associated with parking in the nearby garage, which charges around 30 euros per 24 hours. Despite some concerns about cost, the ease of arranging parking with the hotel staff and finding suitable spaces either in public or personal garages make it manageable for most. Overall, Elite Plaza Hotel provides decent parking amenities with a few areas that could improve, primarily in terms of cost and distance.
Family
The Elite Plaza Hotel in Gothenburg has garnered a variety of opinions regarding its suitability for families. A prevalent positive sentiment among guests is the hotel's family-friendly nature. Many have praised the spacious family rooms, which accommodate larger groups comfortably. Breakfast appears to be a hit with all family members enjoying the abundant offerings.
The hotel is noted for its family-friendly atmosphere with multiple reviews highlighting its suitability for a calm and discreet family stay. Convenience is another strong point with a bus stop directly outside the hotel making it easier for family visits from out of town.
However, some drawbacks have been noted. Finding a table for the family during meals can be challenging, requiring waits and searches for available seating. Additionally, a few reviews mentioned a lack of assistance with luggage, which could be a concern for families with more baggage.
Despite some mixed reviews, such as a perceived hostile atmosphere towards families from some guests, the overall impression is that the Elite Plaza Hotel is a good option for family stays with many intending to return on their next visit to Gothenburg.
Nightlife
Located in an area with a vibrant nightlife, Elite Plaza Hotel is surrounded by a plethora of bars, cafés and even an opera house, ensuring diverse evening entertainment options. The hotel's own bar earns praise and adds convenience to staying in, while the pub downstairs offers a cozy setting. The staff is noted for providing helpful nightlife suggestions, ensuring guests can easily find lively spots, including nightclubs and venues with live music. Despite being situated in a bustling area, the hotel's location ensures that nightlife noise does not disturb the stay, offering a peaceful retreat after a night out.
4 Star
Elite Plaza Hotel is generally regarded as a four-star establishment, showcasing an ambience, facilities and service that meet the expectations of this rating. It offers a solid experience with a satisfying breakfast service and an overall pleasing environment. However, it is important to note that there are mixed feelings about its alignment with four-star standards. While some guests appreciate its charm and proximity to local attractions, others feel that it falls short of the complete four-star experience with some reviews suggesting it veers closer to a three-star level in certain aspects. The hotel is generally appreciated but does not quite reach the heights of five-star luxury. Overall, Elite Plaza is a reliable choice for a comfortable stay, albeit with room for improvement to fully justify its four-star standing.
Business
Elite Plaza Hotel caters well to business travelers with its central location, making it a convenient choice for those on business trips. Guests frequently highlight its suitability for business needs with good workspace and comfortable accommodations, perfect for a relaxing business trip. The business facilities are praised, though some feel they could be enhanced further for meetings. The breakfast is generally well-received, offering items like dark bread and lactose-free butter, though there was a mention of temporarily burnt coffee. Overall, Elite Plaza Hotel is highly recommended for frequent travelers seeking a business-friendly environment.
Historic
Nestled in the heart of Gothenburg, the Elite Plaza Hotel offers a blend of timeless elegance and modern comfort. This prestigious establishment is set within a beautiful historical building from the 1800s, emanating a sense of historic charm that has been meticulously preserved. Guests praise its fabulous architecture and lovely historical surroundings, which provide a classic old-world feel while still meeting modern demands.
The hotel's classic old-style and character are consistently highlighted, offering a unique atmosphere that stands out even in a quiet area close to bustling shops. The historical architecture captivates visitors, earning admiration for maintaining its old spirit and charm.
Despite its old-world feel, the Elite Plaza Hotel is equipped with all modern conveniences, making it a beautiful retreat in the city's center. The seamless blend of historic charm and modern amenities ensures that the storied past of the property remains intact, offering guests not just a stay, but an enchanting journey back in time.
Honeymoon
Elite Plaza Hotel boasts a charming and romantic atmosphere ideal for honeymoon couples. The beautifully decorated rooms, including the spacious superior and honeymoon suites, create a fairytale ambiance almost akin to stepping into a castle. Guests praise the cozy and nicely adorned rooms, contributing to a memorable stay. The hotel's old building adds to the romantic and historic charm. Additionally, early check-in options and extra touches like hammam gowns enhance the overall experience. Breakfast offerings are consistently noted as good, making mornings pleasant for honeymooners.
Luxury
Elite Plaza Hotel exudes a sense of luxury and grandeur, making it a prime choice for those seeking a truly fancy and luxurious stay. Housed in an old, beautiful building, the hotel retains its old-world charm while seamlessly integrating modern luxury facilities. Guests frequently describe a lavish environment, characterized by luxurious bedding, stylish rooms and high-end amenities such as bathrobes, slippers and minibars. The spacious rooms and beautiful atmosphere contribute to the overall luxurious feeling of the hotel. The grand structure and preserved old spirit further enhance the sense of exclusivity and opulence.
The hotel offers a very beautiful and luxurious environment with a fantastic atmosphere that many guests found appealing. Breakfast at the hotel is described as luxurious, adding to the high-end experience. Elite Plaza Hotel, while not meeting the criteria of a five-star establishment according to some guests, still manages to deliver a four-star experience that feels upscale and indulgent. Overall, it's a place that promises and delivers a taste of luxury without requiring a hefty price tag.
Romantic
The Elite Plaza Hotel offers an inviting and cozy atmosphere, ideal for a romantic stay. Guests appreciate the romantic ambiance and the classic old building enhances the special experience for couples. Dim lighting further amplifies the romantic scenery, creating an enchanting atmosphere. Many guests remarked on the romantic touch that makes this location particularly special for couples. While there were a few mixed opinions, the overall sentiment suggests that the hotel is a charming choice for those looking to spend a romantic getaway.
No, Elite Plaza Hotel doesn't have any pool.
No, a spa isn't available at Elite Plaza Hotel.
No, Elite Plaza Hotel doesn't allow dogs.
Yes, parking facilities are available at Elite Plaza Hotel.