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Summary of reviewsProfilHotels Opera in Gothenburg gains high marks for its central and convenient location. Situated near key transportation hubs like the central train and bus stations, it provides easy access to major attractions, shopping centers like Nordstan and a variety of restaurants and bars. This makes it a prime spot for travelers interested in sightseeing, shopping and exploring the city's vibrant atmosphere.
The breakfast at ProfilHotels Opera is widely acclaimed for its quality and variety, offering plentiful options including vegan and gluten-free choices. The diverse breakfast buffet, featuring everything from fresh bread to continental and fried options, is frequently highlighted as a standout. Despite some issues with crowded peak times, the overall response to the breakfast is overwhelmingly positive.
Dinner at the hotel receives generally favorable reviews with guests enjoying the quality of food and friendly service in the dining room. Although the restaurant’s occasional closures and instances of being sold out are noted drawbacks, most guests find the dining experience pleasant when available.
Rooms at ProfilHotels Opera offer a mixed experience. Many guests appreciate the clean, comfortable and quiet accommodations, finding them cozy and well-furnished with comfortable beds. However, some guests report the rooms being small, outdated and lacking modern amenities like air conditioning and mini-fridges. Issues with temperature control and limited views also detract from the overall room experience.
Cleanliness is another area where the hotel generally excels with many guests commending the tidiness and comfort of their rooms and bathrooms. However, there are occasional lapses in thorough cleaning, particularly in common areas and certain rooms, where issues like dust and stains have been reported.
The staff at ProfilHotels Opera is frequently praised for their friendliness and helpfulness, contributing significantly to a welcoming and professional atmosphere. From smooth check-ins to attentive service in the bar and restaurant, the staff's courteous demeanor enhances the overall guest experience.
Wi-Fi service at the hotel is inconsistent with some guests enjoying fast and free connections while others face issues with poor connectivity and availability, especially in rooms and higher floors.
The spa offers a mixed experience, appreciated for its relaxing environment, jacuzzi and sauna, but often marred by closures and outdated equipment. The gym, similarly, provides basic but essential workout equipment, despite being small and in need of modern upgrades.
Parking near the hotel is convenient with good options close by, particularly at the Nordstan shopping center's garage. Guests find the lack of an on-site parking facility offset by efficient and cost-effective nearby arrangements, though clearer directions could enhance the experience.
ProfilHotels Opera caters well to families with comfortable family rooms and attentive service, making it a favorable choice for those traveling with children. Its proximity to the train station further adds to the convenience for family stays.
The hotel's nightlife offerings are vibrant with a well-regarded bar and easy access to local nightlife spots, though the busy environment can lead to some noise disturbances.
Overall, ProfilHotels Opera stands out for its prime location, excellent breakfast and friendly staff, making it a strong choice for travelers seeking convenience and comfort in Gothenburg. Show more
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Categories
Hotel with EV Charging Stations
Hotel near Golf Courses
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? No, some rooms only: 3rd floor
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? There is no limit
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? Yes
What are the basic requirements to accept a dog?
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Νο
Classic Single RoomThese room are located in the classic part of the hotel and feature an armchair as well as a flat-screen TV.
There is no space for extra beds or baby cots.
Classic Queen RoomLocated in the modern part of the hotel, this room features a 32-inch plasma TV and a bathroom with heated floors and heated towel rails. Includes a 160 cm wide bed.
There is no space for extra beds or baby cots.
Superior Twin RoomThis spacious and airy room is located in the modern part of the hotel. Includes a flat-screen TV and an armchair.
Classic Twin RoomThese room are located in the classic part of the hotel and feature a flat-screen TV.
Classic Room FourFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit has 3 beds.
Classic RoomThis double room has a tea/coffee maker and electric kettle.
Includes a 140 cm wide bed.
Superior King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
Junior SuiteThis suite's standout feature is the hot tub. This suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Boasting a balcony with city views, this suite also offers a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.
SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Deluxe Double RoomThe unit has 1 bed.
Deluxe Double Room with BalconyThe unit has 1 bed.
Deluxe Family RoomThe unit has 2 beds.
Guest Reviews
7.6
Good
Location
'ProfilHotels Opera' in Gothenburg has garnered praise for its outstanding location, consistently described as central and conveniently situated. The hotel is ideally positioned near the central train and bus stations, making it an excellent base for travelers arriving by public transport. Guests appreciate its close proximity to key attractions, shopping centers like Nordstan and a broad array of restaurants and bars. The ease of access to public transportation, including trams and buses, further enhances the convenience of this hotel.
Many reviews highlight its central location as perfect for sightseeing, shopping and exploring the city's vibrant atmosphere. It's described as being in the heart of Gothenburg with immediate access to everything one might need, from cultural attractions to essential amenities. Guests particularly value the hotel's strategic placement for both short and long stays, whether they're in Gothenburg for fun, business or leisure.
Overall, the location of 'ProfilHotels Opera' is repeatedly noted as a significant advantage, offering guests the opportunity to easily navigate and enjoy the city. This central positioning, combined with the hotel's good service, clean rooms and solid amenities, creates a compelling choice for travelers seeking both convenience and comfort in Gothenburg.
Breakfast
Guests at ProfilHotels Opera have praised its breakfast for its quality and variety. The breakfast has been described as excellent, delicious and very good with many appreciating the ample selection of food available, including vegan and gluten-free options. The breakfast buffet particularly stood out for its variety and appeal, offering everything from fresh black bread to continental and fried options, which were deemed fresh and plentiful.
However, some reviews highlighted issues during peak times, such as crowds and long queues, which caused stress and difficulty in finding seating. Despite these occasional inconveniences, the overall response to the breakfast experience at ProfilHotels Opera has been overwhelmingly positive with many guests considering it one of the hotel's highlights. The friendly and accommodating staff paired with the central location and good breakfast choices enhance the overall guest experience, making it a convenient and enjoyable stay.
Dinner
ProfilHotels Opera offers a generally positive dining experience with guests praising the great dining room and friendly staff. Many found the lunch restaurant appealing, enjoying dishes like very good schnitzel and nice pizza. Dinner at the hotel has also received favorable remarks with multiple guests specifically mentioning how good the food was on various occasions.
However, there are some notable drawbacks. Several guests were disappointed to find the restaurant closed on Sundays as well as other specific days, missing opportunities for meals at the hotel. The closures were particularly frustrating during busy periods when the bar and restaurant could not accommodate their needs. Guests also noted that the restaurant occasionally sold out of many items and found the food to be overpriced and just okay when available.
In terms of amenities, the bar received mixed reviews with one guest reporting unfriendly service. Despite these issues, the overall impression is that the dining facilities, when available, provide a pleasant experience with quality meals.
Rooms
ProfilHotels Opera offers a mixed bag when it comes to room experiences. Many guests appreciate the clean and comfortable rooms with some describing them as cozy, spacious and well-furnished. Rooms are often highlighted as quiet, adding a layer of tranquility to the stay. The comfortable beds make for a restful night’s sleep and some rooms come with pleasant views. Several rooms are described as bright and spacious with good maintenance and cleanliness standards.
However, the positives are countered by numerous critiques. Many guests find the rooms to be small, cramped and outdated, often not meeting expectations based on the price paid. Complaints about the lack of modern amenities such as mini-fridges, plug points and air conditioning are common. The bathrooms, in particular, suffer from issues including poor ventilation, basic fixtures and even mold in some instances.
The temperature control within the rooms appears problematic with some guests mentioning their rooms were uncomfortably hot or cold and there were instances where heating or air conditioning did not work properly. Noise and limited views, often facing service areas or walls, were also highlighted as significant drawbacks.
Overall, while the hotel rooms are clean and offer comfortable beds, they are often criticized for their size, outdated facilities and inconsistent maintenance, making them less appealing for those expecting modern amenities and spacious accommodations.
Beds
ProfilHotels Opera consistently receives positive feedback regarding its beds with guests frequently highlighting their comfort. Many reviews describe the beds as very comfy, super comfortable and ideal for a good night's sleep. Additionally, soft linens and various pillow options contribute to an enjoyable sleeping experience. The hotel ensures well-maintained, clean bedding and several guests note how comfortable the Carpe Diem beds are.
However, some guests find the beds a bit too soft, leading to mixed experiences. While the softness suits many, a few guests report issues such as sagging, softness leading to discomfort and even back pain. Furthermore, the size of the beds is often mentioned with several reviews stating that they are narrow, small or not adequate for two people. Problems with bed firmness, outdated mattresses and specific beds feeling worn out or tilted are also noted.
Despite these occasional drawbacks, the overall sentiment towards the bed quality at ProfilHotels Opera remains largely positive, suggesting that most guests enjoy a comfortable and restful stay.
Cleanliness
ProfilHotels Opera boasts a generally clean and modern ambiance with numerous positive comments pointing out the comfort and freshness of the rooms. Many guests found their accommodations to be clean and welcoming, frequently commenting on the tidiness and comfort. The cleanliness of the bathrooms was often noted with several guests describing them as clean and tidy.
However, the hotel’s cleanliness was not consistently high with several reports of dusty corridors, visible stains and inadequately cleaned rugs. The quality of cleaning varied with some guests experiencing well-maintained rooms and others encountering issues such as unemptied bins, dirty coffee tables and dusty chandeliers, especially in the breakfast area. Problems like nasty rugs, stained carpets and dirt in unusual places, such as window sills and air-conditioning systems, were mentioned multiple times.
Common areas appeared neat and generally well-maintained, though some specific spots like the elevators and lounge areas occasionally lacked thorough cleaning. Despite these issues, the guests noted that the cleaning staff did their best and regular room cleaning was frequently praised.
For future visitors, it appears that while the hotel generally upholds a good standard of cleanliness and comfort, particularly in its central city location, some aspects may fall short of expectations with occasional lapses in thoroughness.
Staff
ProfilHotels Opera has consistently received praise for its friendly and helpful staff from its guests. The overall sentiment towards the staff is extremely positive, highlighting their welcoming nature and professional attitude. Many reviews mention the hotel's reception staff as being particularly friendly and efficient, ensuring smooth check-ins and quick resolutions to any issues. Specific members, such as Matilda and Fanny, have been recognized for their exceptional service.
Guests also appreciate the helpfulness and politeness of the hotel personnel, from the accommodating attitude during check-outs to the attentive service in the bar and restaurant areas. Even amidst busy crowds, the staff remains courteous and efficient. The friendly demeanor extends throughout various roles, from bartenders to receptionists, creating a congenial environment.
While the majority of the feedback is laudatory, there are occasional mentions of less favorable experiences with certain staff members. Some guests noted inconsistent service or unhelpful behavior in specific instances. Additionally, a few reviews pointed out that certain information, such as charges for pool access, was not communicated adequately.
Nevertheless, the positive experiences vastly outweigh the negative with many guests describing the staff as one of the highlights of their stay. The combination of professionalism and genuine friendliness contributes substantially to the hotel's welcoming atmosphere, making it a recommended choice for travelers seeking attentive and accommodating service.
Wi-Fi
ProfilHotels Opera has received mixed reviews concerning its Wi-Fi service. On the positive side, some guests have noted that the Wi-Fi is fast, free and excellent and it seems to be growing in strength. However, a significant number of reviews indicate that the Wi-Fi experience is often less than satisfactory. Many guests have reported issues such as poor connection quality, limited availability and unreliable service. In particular, the Wi-Fi often does not reach the rooms or higher floors, leaving some guests without a connection. The inconsistent and unstable Wi-Fi has been frustrating for several guests, suggesting room for improvement in this area of the hotel's services.
Spa
ProfilHotels Opera offers a spa experience with mixed reviews. On the positive side, guests appreciated the comfortable jacuzzi, soothing sauna and the clean and delicate pool area. The relaxation area was particularly praised for providing a calming environment. Several guests mentioned enjoying foot soaking and massages, adding to the overall appeal of the spa.
However, many visitors encountered issues related to the availability and condition of the spa facilities. Common complaints included closures due to renovation, outdated equipment and cleanliness concerns. The pool was frequently described as small and sometimes discolored. Some guests found the shared changing rooms inconvenient and others were disappointed with the additional charges for using the wellness area, especially since it was often not included in the booking.
Despite certain areas needing updates and repairs, the spa maintained a certain level of calm and relaxation, making it a mixed but potentially pleasant part of a stay at the hotel.
Gym
ProfilHotels Opera offers a gym that has garnered mixed reviews from guests. The gym is often described as small, cramped and lacking in up-to-date equipment. Some guests have noted that specific facilities, such as fans, were not functioning properly and that the fitness area could benefit from a larger space and more modern options.
On a positive note, the gym does include essential equipment like dumbbells of various weights, which was appreciated by several guests. There is also a sauna available for those looking for relaxation after a workout. In-room fitness options, including dumbbells, have also been mentioned as a convenient feature for exercise enthusiasts.
While the gym might not be the main attraction for those focused on a comprehensive fitness regime, it does provide basic resources for a satisfactory workout.
Parking
ProfilHotels Opera offers a commendable parking arrangement, making it ideal for guests arriving by car. There are good parking options nearby, including a convenient and cheap parking facility at the Nordstan shopping center's parking garage, often considered optimal. The proximity of parking spaces close to the hotel ensures convenience with available spaces typically sufficient.
Despite the hotel not having its own parking lot, many guests appreciate the efficient system in place, which sometimes includes a parking fee discount. There have been mentions of it being easy to park at Nordstan and the hotel collaborates with this garage to enhance the parking experience.
However, a few noted challenges include finding the parking garage and the drive to the hotel from there. The hotel could improve directions and parking information to make the process more straightforward. Overall, the good parking service and cooperative arrangements with nearby facilities provide a positive experience for guests at ProfilHotels Opera.
Family
ProfilHotels Opera presents a welcoming ambiance tailored for families seeking a comfortable stay in a prime location. The family-oriented environment is evident with the hotel offering large and comfortable family rooms that are ideal for those traveling with children, including teenagers. Many visitors highlighted the helpful and attentive staff, who go above and beyond to make family trips seamless, ensuring everything from room adjustments to providing extra beds. However, it's worth noting that the comfort of extra beds may vary. The hotel's proximity to the train station is another advantage, making it convenient for families to explore the area. While breakfast can get crowded, the cozy seating and overall atmosphere contribute positively to the family-friendly experience. For added convenience, the hotel staff provide useful information on parking and safe zones. Overall, ProfilHotels Opera stands out as a great choice for family trips, offering a mix of comfort, convenience and exceptional service.
Nightlife
ProfilHotels Opera offers a vibrant nightlife experience, perfect for travelers looking to explore the city's evening entertainment. The hotel boasts a nice bar, the Oak Bar, providing a convenient spot for a relaxing drink before heading out. Its central location ensures close proximity to various nightlife spots, including a nightclub right next door, which adds to the convenience. Guests have praised the nightlife as lively and superb. However, the bustling environment might lead to some noise disturbances at night. Overall, the hotel's setting is ideal for those wanting to dive into the local nightlife scene.
4 Star
ProfilHotels Opera offers a mixed but generally positive experience for guests seeking accommodation in the city. This four-star hotel is often noted for being a good value for money, making it an affordable yet functional choice for travelers. Many reviews highlight the hotel as being well-maintained and capable of meeting four-star service expectations, especially in terms of cleanliness and assistance.
Guests frequently commend the hotel for its overall good amenities, comfortable rooms and quality breakfast, although some mention that the breakfast variety, particularly in vegetables and vegan options, could be improved. The hotel's service is praised as excellent, contributing to an enjoyable stay for many visitors.
While the hotel appears upscale and generally meets the brand's standards, some guests feel it falls short of a true four-star experience. Areas identified for improvement include the performance of the in-room hair dryers and the temporary closure of the bar, which affected the availability of certain beverages.
Despite some criticisms, particularly regarding the hotel's four-star status, ProfilHotels Opera is recommended for its practicality, affordability and solid accommodation offerings, making it a reliable option for city stays.
Business
ProfilHotels Opera receives favorable feedback from business travelers for its strategic location in the middle of the city, providing easy access to the conference center and other essential spots. The rooms are praised for their practicality, equipped with a small desk and the right size for a restful stay. Cleanliness and professional staff also contribute to a positive experience.
Check-in and check-out processes are particularly smooth and the hotel offers good value for money. The breakfast, although not extraordinary, meets the basic needs to kick-start a workday. The seminar rooms are well-equipped, benefiting those attending business meetings or events.
Some areas that require attention include occasional inconsistency in business services and subpar gym facilities. Despite these minor drawbacks, ProfilHotels Opera is considered a reliable choice for business trips.
Accessible
Located in a central area with good transport connections, ProfilHotels Opera offers an environment that is generally praised for its accessibility. Guests have noted that the hotel is easily accessible and provides a fully accessible environment, including rooms adapted for disabled people. The location is ideal with easy access to trams and other transportation options, making it convenient for guests to explore the city. Although a few have mentioned limited space around the sink and occasional issues with heater-equipped rooms, most reviews highlight the hotel's good accessibility features without noting significant barriers.
Historic
Located in the heart of the old town, ProfilHotels Opera stands as a testament to Gothenburg's rich history. This charming hotel captivates guests with its beautiful historic decorations and timeless elegance, making it a perfect venue for those in search of a nostalgic trip. Its location amidst historical landmarks and its own history create a distinctive atmosphere that reminds some visitors of the sophistication found in English hotels.
The hotel seamlessly combines its historic feel with nice interior design and the facility frequently draws attention to its upscale appearance and unique styling. However, some guests note that while the older solutions add to its charm, there could be room for modern upgrades. Despite this, the hotel offers great history tours, providing insights into both the surrounding area and the hotel itself. For anyone intrigued by architectural beauty and historical significance, ProfilHotels Opera in Gothenburg offers a compelling experience.
Honeymoon
ProfilHotels Opera has garnered positive feedback from couples looking for a romantic getaway. Though specific mentions of honeymoon packages or amenities are not frequently found in the reviews, guests have highlighted that the hotel is ideal for a honeymoon. Reviews suggest that the hotel provides a delightful and romantic atmosphere, making it a great choice for couples. Overall, the feedback is positive, indicating satisfaction with the general experience for those celebrating special moments.
Romantic
ProfilHotels Opera offers a romantic experience for guests, characterized by a cozy atmosphere and stylish decor. The hotel's ambiance is enhanced with candles and an old English style, creating a picturesque setting perfect for a cold winter evening. Guests praise the romantic views and find the hotel decor to be modern and chic. It's an ideal choice for couples seeking a comfortable and intimate retreat.
Dog Friendly
ProfilHotels Opera is notably dog-friendly, providing thoughtful amenities such as a bowl of water and treats to ensure a comfortable stay for canine guests. The hotel is very welcoming to animals with dogs being well-received and allowed in various areas, including the halls. Guests consistently report no problems having their dogs with them, highlighting the hotel's loyalty towards accommodating pets. Overall, ProfilHotels Opera is an excellent choice for travelers seeking a pet-friendly stay.
No, ProfilHotels Opera doesn't have any pool.
Yes, a spa is available at ProfilHotels Opera.
Yes, ProfilHotels Opera welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at ProfilHotels Opera.