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Summary of reviewsScandic Europa enjoys a highly favorable reputation among travelers, primarily for its prime location in Gothenburg, directly across from the central train and bus stations and close to key attractions such as the Nordstan shopping center, Lilla Bommens Harbor and numerous restaurants, bars and shops. This central positioning allows for a quiet, relaxing atmosphere within the hotel and seamless access to the city's main sights, making it an ideal base for both family and solo travelers.
The breakfast service is a standout feature, consistently praised for its excellence and variety, including options for gluten-free and vegan diets. Guests appreciate the abundant and rich selection, often highlighting it as a highlight of their stay. The dinner offerings, while generally well-received for their flavor and quality, receive mixed reviews regarding the menu's variety and pricing. Nonetheless, the bar area is a popular spot for its convivial atmosphere and excellent customer service.
The rooms at Scandic Europa are noted for their comfort and cleanliness with many guests enjoying the spacious, modern and functional designs. Family rooms are particularly appreciated, although extra beds received mixed reviews for comfort. The décor is simple yet appealing and recent renovations have added fresh touches. While the overarching feedback is positive, some guests noted the need for updates and deeper cleaning in certain areas.
Cleanliness across the hotel is generally well-maintained with most guests finding the rooms and common areas tidy and inviting, although there are occasional remarks about inconsistent cleaning services. The staff earns high marks for their friendliness, efficiency and helpfulness, contributing significantly to the overall positive experience at the hotel.
The hotel’s free Wi-Fi is usually reliable and fast, meeting the needs of most guests, despite some comments about slow upload speeds and security. The gym is well-equipped and modern and the pool area, although small and sometimes crowded, is a hit with families, offering a warm and enjoyable experience.
Parking options are convenient but can be pricey with some guests suggesting that the cost be reduced or included for hotel patrons. The hotel's family-friendly amenities, including spacious rooms and a child-friendly environment, make it a preferred choice for those traveling with children.
In terms of nightlife, the hotel's central location provides easy access to local bars and restaurants, while maintaining a peaceful environment inside. The hotel's own bar is well-liked, though its early closing time can be a minor drawback.
Overall, Scandic Europa offers a comfortable, convenient and family-friendly stay in Gothenburg with its excellent location, friendly staff and commendable facilities, making it a favored choice for many travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Twin RoomClassically decorated room with a flat-screen TV and desk.
Standard King RoomThis room has a desk and flat-screen TV.
Queen RoomThe double room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Family RoomThe family room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The unit has 3 beds.
Single RoomThe unit has 1 bed.
Presidential SuiteThe unit has 1 bed.
Guest Reviews
7.9
Good
Location
Scandic Europa boasts an enviable location, making it an ideal choice for travelers keen to explore Gothenburg. Situated directly across from the central train and bus stations, the hotel offers remarkable convenience for those arriving by public transport. With tram and bus connections close by, exploring the city's attractions becomes effortless.
Guests consistently highlight the proximity to key spots such as the Nordstan shopping center, Lilla Bommens Harbor and numerous restaurants, bars and shops. Most of Gothenburg's main sights, including the Opera, Ullevi stadium and pedestrian shopping streets, are within walking distance, ensuring a hassle-free experience during your stay.
Despite its central position, many visitors appreciate the quiet and relaxing atmosphere within the hotel. The hotel’s accessibility, connected location and ease of travel make it a preferred choice for both family travelers and solo visitors. Whether you're here for shopping, dining or sightseeing, Scandic Europa places all that Gothenburg has to offer right at your doorstep.
Breakfast
The breakfast at Scandic Europa has garnered extensive praise from guests, consistently described with positive terms such as excellent, superb and delicious. An extensive variety of hot and cold items, including gluten-free and vegan options, contribute to a well-rounded and satisfying buffet experience. It's often highlighted as a key positive aspect of the stay with some reviews even naming it as the best part. Guests appreciate the abundance and rich selection, from savory to sweet, making it one of the finest breakfast offerings encountered by many travelers.
However, some critiques do appear with a few guests noting a lack of variety over consecutive days and specific items like fresh juice, smoothies and additional fruit and vegetable options being missed. Additionally, the breakfast service can experience crowding, though the staff are efficient in maintaining cleanliness and order. Despite these minor issues, the overall feedback indicates a hearty and pleasurable start to the day with a well-organized, abundant and varied breakfast that leaves a lasting impression on guests.
Dinner
Scandic Europa offers a vibrant dining experience with a well-staffed, friendly bar and restaurant. The restaurant boasts an excellent atmosphere, appealing especially to families with child-friendly accommodations. Guests frequently praise the fresh and delicious meals with breakfast being a standout feature for its variety and quality.
Dinner options are generally well-received with many guests pleasantly surprised by the flavorful and superb food, including exceptional dishes like fillet steak. The bar area is appreciated for its convivial atmosphere and excellent customer service, making it a great spot to unwind with music and snacks.
However, there are some mixed remarks regarding the restaurant's dinner menu. Some guests found the selection limited and the offerings overpriced and a few noted occasional lapses in service quality. Despite this, the general consensus points to a positive dining experience with many guests enjoying the good selection and quality of food both at breakfast and dinner.
Rooms
Scandic Europa offers a diverse range of rooms that cater to different preferences and needs with a strong emphasis on comfort and cleanliness. Many guests appreciated the spacious and well-maintained rooms, describing them as modern, cozy and functional. The bathrooms, often highlighted for their cleanliness and modern amenities, add to the comfortable experience.
Rooms are equipped with comfortable beds and are generally quiet, allowing for a restful stay. Family rooms tend to be large and include additional beds, although some guests found these extra beds less comfortable. The decor is typically simple and Scandinavian with recent renovations bringing fresh new colors and stylish lamps to many rooms.
Guests noted the effectiveness of the room cleaning services with rooms often described as spotless and well-decorated. There is a noticeable trend of the hotel providing rooms that are ideal for various group sizes and ensuring that families feel well accommodated.
However, some rooms were noted to be on the smaller side and could use more attention regarding dust and cleanliness. Specific issues like the lack of fridges, low pillows and occasional cold temperatures were mentioned. Some guests felt the decor was outdated or the amenities too basic with rooms needing some updates or deep cleaning.
In conclusion, Scandic Europa impresses with its spacious, clean and comfortable rooms, particularly in the renovated sections. While some areas could benefit from updates, the overall room quality meets many guests' expectations, providing a pleasant stay enhanced by the hotel's central location and modern facilities.
Beds
Scandic Europa's beds garnered a wide range of opinions from guests with a noticeable emphasis on comfort and size. Many guests praised the beds for being large, cozy and extremely comfortable, often describing their sleeping experience as very pleasant. There were consistent mentions of the beds being soft, which seemed to be a preferred characteristic for most. Notably, the main beds generally received high marks for comfort, aligning with positive mentions such as "great beds," "super comfy," and "very comfortable beds."
However, some guests did express dissatisfaction, particularly regarding the extra bedding options. Sofa beds frequently received negative reviews, being highlighted as uncomfortable, squeaky or not up to the expected standards. Similarly, some guests found the beds either too soft or too hard for their liking, pointing to a variance in personal comfort preferences.
Moreover, there were occasional mentions of issues with bed maintenance, including dusty bed linen and older, worn-out beds. Despite these criticisms, the overall sentiment leaned towards satisfaction, especially for the main sleeping arrangements. The comfortable beds, combined with clean and cozy rooms, made for a generally positive experience for many guests at Scandic Europa.
Cleanliness
Scandic Europa impresses guests with its commitment to cleanliness, as frequently mentioned in reviews highlighting the spotless and very clean rooms as well as bathrooms. The general consensus appreciates the clean, tidy and well-maintained nature of the rooms, often described as fresh and inviting. Common areas of the hotel maintain high cleaning standards and many guests find the overall cleanliness to be quite satisfying. There is also commendation for clean towels being regularly available and the hotel's clean, modern atmosphere.
However, some concerns about inconsistency in cleaning services emerge with several reports of rooms not being cleaned sufficiently and issues like dusty areas, unclean toilets and improperly cleaned floors being noted. Certain guests were disappointed by the superficial cleaning that missed spots like under beds and left long strands of hair in bathrooms and pools. There are comments about the need for some room updates and deeper cleaning to eliminate lingering odors and dust.
Although the cleaning services are praised for their quality and the politeness of the staff, the practice of cleaning only upon request has created some dissatisfaction among guests. Notably, some reviews mention the presence of garbage not being emptied and rooms needing more frequent cleaning.
In summary, while Scandic Europa generally delivers a clean and pleasant stay, there are areas where the consistency of cleaning services could improve to meet expectations uniformly.
Staff
The staff at Scandic Europa consistently receive high praise from guests for their friendliness, efficiency and helpfulness. Guests describe the team as exceptionally warm and welcoming with many pointing out the professionalism and accommodating nature of the receptionists, front desk personnel and bar and restaurant staff. Noteworthy mentions include the helpfulness of staff in assisting with trip planning and individual requests, such as surprise arrangements for special occasions. While a few isolated comments note some shortcomings, the overwhelming consensus highlights the staff's positive attitude and service-oriented approach, making interactions pleasant and inviting. Overall, the staff's amiable demeanor and willingness to assist contribute significantly to guests' satisfaction at Scandic Europa.
Wi-Fi
Guests at Scandic Europa generally had positive experiences with the hotel's wifi. Many reviews mention that the wifi was good, reliable and even fast with a few specifically noting the fast free wifi available. While the wifi was sufficient for basic functions with good download speeds, some guests noted that the upload speed was extremely slow and could use improvement. Additionally, the free wifi could be more secure and some found the password instructions to be unclear. Despite a few mentions of slow or poor performance, the overall sentiment about the wifi is that it meets the needs of most guests, offering a good connection throughout the hotel.
Gym
Scandic Europa’s gym receives positive feedback from guests, highlighting its good size, modern facilities and pleasant ambiance. The gym is well-equipped and included in the price, a significant plus for those looking to maintain their fitness routines while traveling. It offers a fresh and modern experience with good machines, making it convenient for guests to use. While a few noted that the gym could be improved with more equipment, it was generally considered adequate. Guests appreciate the convenience of having this amenity on-site, often paired with the equally praised sauna and pool facilities, contributing to an enjoyable fitness experience during their stay.
Pool
At Scandic Europa, the pool area is a mixed bag of feedback from guests. The indoor pool and adjoining sauna are often highlighted as favorable features, particularly appreciated by children and families. Parents note the pool as a fun and relaxing addition, especially for children who seem to enjoy it immensely.
However, several guests found the pool to be smaller than expected, frequently mentioning its limited size and the crowded conditions, which can detract from the overall experience. The pool's cleanliness has also been inconsistent with some visitors noting it was well-maintained, while others pointed out it needed better upkeep.
The pool's warmth has been positively mentioned, although a few guests encountered colder water than anticipated. The prebooking system for pool access has generally received positive reviews, helping to regulate the number of users and ensuring a more manageable and enjoyable experience for everyone.
Despite some criticisms regarding the size and maintenance, the pool remains a favored amenity for many, particularly for families with children who appreciate the opportunity for a quick swim and relaxation. Overall, the pool at Scandic Europa offers a cozy and enjoyable experience for those prepared for its smaller scale.
Parking
Scandic Europa guests have had varied experiences regarding parking. Many have appreciated the convenience of the neighboring parking garage and the availability of parking spots, noting that the hotel has a dedicated section within the Nordstan mall's parking space. There are electric vehicle charging stations and fenced, enclosed parking options, ensuring security. The hotel provides smooth parking options nearby and some guests mentioned easy access and considerate entry codes.
However, several travelers found parking to be expensive and felt that the cost should be reduced or complimentary for hotel guests. Road construction and unclear information regarding parking have also caused confusion for some. Availability of parking can be an issue at times with limited spaces and the necessity to prebook to secure a spot.
Overall, while there are several excellent and convenient parking options at Scandic Europa, pricing and the need for better information before arrival are points of concern for some guests.
Family
Scandic Europa proves to be an ideal destination for families, consistently receiving praise for its family-friendly atmosphere and accommodations. The hotel offers spacious and comfortable family rooms with many guests noting the benefit of pull-down bunks and additional beds suited for children, although the sofa beds in some rooms received mixed reviews for comfort.
The environment is truly child-friendly, reflected in the thoughtful touches such as a playroom for kids and a breakfast selection that caters to various dietary needs, including gluten-free options. The hotel's pool area is a highlight enjoyed by both children and adults, although it can become fully booked at times.
Families also appreciate the central location of the hotel, making it easy to explore nearby family-friendly activities. Whether traveling with young children or grandchildren, Scandic Europa manages to offer an enjoyable and accommodating stay, leaving many guests eager to return with their families.
Nightlife
Scandic Europa is situated in a very central location, making it convenient for guests to explore the nightlife in the area. Visitors appreciated the proximity to shops, restaurants and bars, enhancing their overall experience. The hotel's own bar has been highlighted as pleasant and enjoyable, though it closes somewhat early, which some guests found disappointing. The DJ in the lobby on Friday evenings added a lively touch to the atmosphere. Despite being centrally located, the hotel manages to maintain a quiet environment, allowing guests to enjoy a restful night after exploring the vibrant city scene. While nightlife in the area is active and there are some nice spots, certain amenities such as the bar and restaurant faced limited hours of operation. Overall, the nightlife around Scandic Europa offers a balanced mix of relaxation and excitement, perfect for travelers looking to enjoy the best of Gothenburg.
Business
Scandic Europa is an excellent choice for business travelers, thanks to its efficient business services and well-organized facilities. Situated close to the station, it boasts a prime location for public transport, making it extremely convenient for short stays and business trips. The hotel features a business center equipped with great amenities and luxurious meeting rooms perfect for corporate visitors.
Meeting rooms are highly organized and the property offers a range of business and conference options. Guests have praised the luxury of the business facilities and the clean, neat environment that the hotel maintains. Complimentary WiFi, along with a business-friendly atmosphere, adds to the convenience. The included breakfast has been noted as luxurious, further enhancing the business traveler’s experience.
Despite the rooms being described as small, they are functional and sufficiently equipped for business-related activities. The hotel ensures a fast and easy check-out process and staff is accommodating, offering late check-out options when needed. Overall, the central location, combined with outstanding business services and facilities, makes Scandic Europa a superb venue for business stays and meetings.
Accessible
Scandic Europa stands out for its commendable accessibility features, making it well-suited for guests with disabilities. The hotel is fully wheelchair accessible with accessible facilities, rooms specifically designed for disabled people and no issues reported with the elevator. Guests with limited mobility found the hotel easy to access, highlighting its proximity to the train station and the city center. This convenient location ensures that everything is within walking distance, enhancing the overall accessibility of the hotel.
However, a few challenges were noted. Some guests had difficulty navigating the entrance with lots of luggage and accompanying persons with limited mobility. The reception area was also not the easiest to reach and certain aspects of the pool and bathroom facilities, such as a cramped shower space and cold pool area, may require improvement. Despite these minor drawbacks, the overall accessibility of Scandic Europa is highly praised, providing comfort and convenience for all guests.
Heated Pool
Scandic Europa offers a heated pool that receives positive feedback from guests. While some note the pool is on the smaller side, it is described as warm and pleasant for a quick swim. Visitors appreciate the pool being slightly heated, making it a better option for early morning swims. Overall, the heated pool at Scandic Europa enhances the stay, providing a comfortable and enjoyable swimming experience.
Indoor Pool
The indoor pool at Scandic Europa receives positive feedback from guests. Its convenience, being directly accessible from the hotel, is frequently mentioned. Guests appreciate the warm, heated pool, noting that the pool's temperature is comfortable for all ages. Families particularly highlight that children enjoy their time in the pool. The pool can be pre-booked, ensuring reserved times for a more private experience. Additionally, the availability of a sauna alongside the pool enhances the overall relaxation experience. The indoor pool, suitable for both kids and adults, adds an enjoyable dimension to the guest stay at Scandic Europa.
Luxury
Scandic Europa offers a range of luxury services and accommodations that enhance the overall stay. Guests have appreciated the luxurious breakfast and quality rooms, which contribute to a touch of luxury. The hotel is situated in a luxury area and maintains an atmosphere that is not crowded at all. While some guests felt the hotel lacked certain extras expected from a 4-star establishment, the experience often felt stunning and super luxurious. Although the facilities might not meet everyone's expectations of a luxury hotel, the accommodations and services provided make it an affordable yet luxurious choice.
Dog Friendly
Scandic Europa offers a dog-friendly environment that makes guests feel that their pets are truly welcome. Dogs are permitted and the hotel creates a welcoming atmosphere for them. Amenities include rooms specifically catering to dogs and the provision of bowls and dog treats. The hotel even arranges doggy packs, adding to the positive experience. However, there was one mention of water bowls not being provided as promised. Overall, for guests traveling with dogs, Scandic Europa stands out as a very accommodating and convenient option.
Yes, Scandic Europa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Scandic Europa.
Yes, Scandic Europa welcomes dogs.
Yes, parking facilities are available at Scandic Europa.