Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsSky Palace Hotel, situated just outside the heart of Gramado, is celebrated for its peaceful ambiance and stunning natural surroundings. Though a short drive from downtown, the tranquil environment and scenic views make the location ideal for guests seeking serenity while still being within easy reach of main attractions and events. Despite some challenging access points, the hotel is well-appreciated for its convenience and ample parking.
The hotel’s breakfast is a standout feature, often described as exceptional with a varied and high-quality selection that includes fresh fruits, pastries and regional delicacies. Many guests rave about the "colonial-style breakfast" setting, contributing significantly to their overall satisfaction. Although there are occasional minor issues like temperature or long lines, the breakfast experience generally leaves a favorable impression.
While dinners draw mixed reviews, some guests enjoyed the tranquil New Year's Eve dinner and the pleasant ambiance of the dining room. However, there are noted limitations in dining options with some meals failing to meet expectations in terms of variety and warmth. Despite isolated mentions of good room service and fondue dinners, the dining experience appears inconsistent overall.
The rooms at Sky Palace Hotel receive high marks for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds, quiet environment and well-maintained furnishings. Minor issues like lack of mirrors or occasional musty smells do not significantly detract from the overall comfort and satisfaction.
Cleanliness is another strong point with impeccable standards maintained across rooms and common areas. Regular, efficient cleaning services and a focus on hygiene, especially in areas like the pool, contribute to the hotel’s reputation. Despite some isolated incidents, the high level of cleanliness remains a consistent positive note.
Exceptional service is a hallmark of the Sky Palace Hotel with staff frequently praised for their friendliness, professionalism and attentiveness. Guests highlight the staff’s efficiency and helpfulness, which greatly enhances the welcoming atmosphere.
Wi-Fi service offers mixed results with some guests finding it perfect and others encountering connectivity issues. Despite occasional lapses in stability and speed, features like free Netflix access and smart TVs are appreciated.
The hotel’s pool area is praised for being heated and clean, making it a favorite among guests, especially families. However, its location outside the main building and occasional overcrowding can pose inconveniences.
The parking facilities are well-received for being spacious and free, though guests would prefer covered parking. Meanwhile, family-oriented amenities such as the SkyKids play area and accommodating staff make the hotel an excellent choice for families looking for a relaxing vacation.
In summary, Sky Palace Hotel offers a blend of serene surroundings, excellent breakfast, comfortable rooms, high cleanliness standards and outstanding staff service, making it a desirable destination for guests seeking tranquility and quality service near Gramado. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views.
Deluxe Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views.
Deluxe Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views.
Deluxe Double Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.
Quadruple Room with BalconyThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.
Deluxe Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 4 beds.
Guest Reviews
Location
Sky Palace Hotel, located just outside the heart of Gramado, offers a serene escape with its beautiful surroundings and tranquil atmosphere. While it is not situated directly in the city center, guests find the slightly remote location worthwhile for its peacefulness and stunning views. The hotel is easily accessible by car, making a quick 5-minute drive to downtown Gramado feasible and ride-hailing services like Uber are readily available and cost-effective.
One of the highlights mentioned by guests is the wonderful scenery that includes mountains and lush nature, which provides a picturesque backdrop and a sense of seclusion. The quiet environment is ideal for those looking to rest and appreciate the natural beauty of the area. Additionally, the location features an easy access point for reaching Gramado’s main attractions, making it a good base for exploration.
However, the hotel's access does present some challenges. Guests coming from downtown Gramado often have to navigate a dangerous roundabout or make a U-turn a few kilometers away to reach the entrance, which has been described as somewhat perilous, especially at night. This maneuver can be inconvenient and may pose a risk, particularly for those unfamiliar with the area or those without private transportation.
Despite these access issues, the hotel’s positioning on the RS-115 main road is generally praised for its proximity to local events and attractions. It’s particularly noted as a prime location for those driving, as it is very close to the center and offers abundant parking.
Sky Palace Hotel combines a remote, peaceful setting with the practicality of being within a short drive from downtown Gramado, making it a well-rounded choice for those who prioritize tranquility and natural beauty but don’t mind a brief commute to the city’s main attractions.
Breakfast
Sky Palace Hotel's breakfast has earned high praise from guests, frequently described as exceptional, varied and of high quality. Numerous reviews highlight the "excellent" and "fantastic" quality of the offerings with many guests noting that the breakfast not only features a wide range of options but is also delicious and freshly prepared. The breakfast is often compared to a "colonial-style breakfast" or "colonial coffee," which suggests a diverse and extensive array of both sweet and savory items, including fresh fruits, pastries and cheeses, as well as other high-quality Serra Gaucha delicacies.
Guests repeatedly mention the abundance and completeness of the breakfast spread with some going as far as to call it "spectacular" or a "king's feast." The appealing setting, marked by spacious and clean facilities, enhances the dining experience with some reviewers pointing out the beautiful views from the breakfast area.
While the majority of feedback is overwhelmingly positive, a few guests noted areas for improvement, such as the temperature of certain items, the freshness of some baked goods and occasional long lines during peak times. Despite these minor issues, the overall sentiment remains highly favorable with many guests ranking the breakfast as one of the best they've had in a hotel, significantly contributing to their satisfaction with their stay at Sky Palace Hotel.
Dinner
Dinner at the Sky Palace Hotel appears to be a mixed experience for many guests. The New Year's Eve dinner garnered praise for being a great experience with the dining room exuding a tranquil yet joyful atmosphere, enhanced by music and excellent staff disposition. This positive ambiance, however, contrasts with several criticisms about limited dining options. Many guests highlighted the lack of a proper dinner menu, pointing out that the hotel often defaults to serving a colonial breakfast or café in the evening. While some guests enjoyed the colonial breakfast as an evening meal, others found the food to be cold and uninspiring.
The variety and quality of room service were also noted to be lacking with a restricted menu that failed to impress. Additionally, the high cost of some dining experiences, such as the New Year's Eve dinner, left some guests feeling that it was overpriced. Despite these concerns, there were isolated mentions of very good main meals and the fondue experience with a roundtrip transfer included, which some guests found pleasant.
Overall, while the positive aspects of ambiance and certain experiences like the New Year's Eve dinner were appreciated, the limited and somewhat inconsistent dining options cast a shadow over the overall dinner experience at Sky Palace Hotel.
Rooms
The reviews for Sky Palace Hotel highlight the remarkable quality and comfort of its rooms. Guests repeatedly laud the accommodations for their spaciousness, cleanliness and modern amenities. Many comment on the rooms’ cozy organized and inviting environment, mentioning comfortable beds, functional air conditioning and well-maintained furnishings.
The hotel's facilities are described as new and well-decorated with excellent room sizes and good views from balconies, adding to the overall pleasant experience. A number of reviews point out how quiet and relaxing the rooms are, making for a peaceful stay. Positive mentions include the spotless cleanliness, effective air conditioning, strong shower pressure and ample lighting.
While the hotel largely receives applause for its room quality, there are occasional mentions of minor issues such as the lack of a full-length mirror, limited natural light in some rooms and a slightly musty smell in a few cases. Nevertheless, these points do not detract significantly from guests' overall satisfaction.
Additional perks like good room service, quick and attentive reception and modern conveniences such as Smart TVs and minibars contribute to the positive feedback. Many guests also appreciate the attentiveness of the staff, along with the complementary breakfast that enhances the hotel's strong reputation for excellent service.
In conclusion, Sky Palace Hotel rooms are consistently praised for being spacious, comfortable, clean and modern, ensuring a delightful stay for its guests.
Beds
Guests of the Sky Palace Hotel frequently praised the comfort and quality of the beds. The most common descriptors included comfortable, cozy, very good and excellent. The mattresses received high marks for comfort and the bedding was often described as soft, clean and of good quality. Some guests highlighted the spaciousness of the beds, noting terms like "enormous bed" and "large and comfortable bed." Additionally, many reviews mentioned the overall comfort of the rooms, often tying in the quality of the beds with a good night’s sleep.
However, there were some criticisms regarding the beds. A few guests found the mattresses to be either too hard or soft and noted occasional issues with pillows, which some found to be uncomfortable. There was mention of double beds being two single mattresses put together, which was not always well-received. Despite these few negative remarks, the gist of the feedback leaned overwhelmingly positive, making the Sky Palace Hotel's beds a standout feature for many visitors.
Cleanliness
Sky Palace Hotel consistently impresses guests with its high standards of cleanliness and organization. The hotel is frequently described as clean organized and comfortable with overall impeccable cleanliness. Rooms and common areas are spotless and the daily cleaning and change of linens are highlighted as very efficient. Guests particularly appreciate the clean and soft sheets, as well as the clean and modern environment. Moreover, the hotel features clean facilities, including the swimming pool, which are well-sanitized and welcoming. Despite a few isolated incidents of superficial cleaning and specific areas such as the pool and corridors needing more attention at times, the hotel's remarkable attention to cleanliness stands out. Coupled with a friendly and attentive staff, exceptional breakfast and comfortable amenities, Sky Palace Hotel offers an outstanding experience for its guests.
Staff
The reviews for Sky Palace Hotel consistently highlight the exceptional service provided by its staff. Guests frequently praise the politeness, friendly demeanor and high level of attentiveness of the hotel's employees. The staff is recognized for being highly professional, efficient and exceedingly helpful, ensuring guests feel welcomed and well-accommodated throughout their stay.
Visitors commend the staff for their excellent reception service, quick and clear communication during check-in and check-out and their readiness to assist with any needs or questions. The hotel's team is appreciated for their cheerful attitude and the ability to create a warm and inviting atmosphere, which significantly enhances the overall guest experience.
The hotel’s employees are not only described as polite and kind but also as well-trained and competent, handling their responsibilities with exceptional care and promptness. Housekeeping and room service receive consistent positive feedback for maintaining cleanliness and comfort, ensuring that rooms are well-kept and welcoming.
Overall, the staff at Sky Palace Hotel is central to its charm and reputation, consistently delivering a high standard of customer service that leaves guests highly satisfied and eager to return.
Wi-Fi
Sky Palace Hotel offers a mixed experience regarding its Wi-Fi services. Many guests have pointed out that the hotel provides a good internet connection with some even describing it as perfect and available in all areas of the facility. The availability of free Netflix access and a smart TV that connects to YouTube add to the positive aspects, enhancing the overall entertainment options for guests.
However, several reviews highlight issues with the Wi-Fi, such as the connection being unstable, slow or dropping frequently. Despite these problems, there are notable mentions of the Wi-Fi working well for some guests, indicating that the experience might vary depending on individual circumstances or areas of the hotel.
Overall, while guests appreciate the infrastructure and the quality of the Wi-Fi when it is working well, there are occasional setbacks that travelers should be aware of.
Pool
Sky Palace Hotel's pool is frequently praised among guests for being both heated and clean, making it a popular place for relaxation. Many reviews highlight the pool area as wonderful, enjoyable and great for families with children particularly loving the experience. The pools are noted for their comfortable temperature and consistently warm water, which is a success even on rainy days. Additionally, the indoor heated pool and the thermal elements of the pools add to the overall positive experience.
However, there are consistent mentions of the pool being located outside the main hotel building, which can be inconvenient, especially in colder weather. Some guests suggest the need for a covered access to improve the experience. There are also occasional comments about the pool being small, crowded and having a strong chlorine smell. Privacy around the pool area and the cleanliness of the pool can be points of concern for some visitors with a few noting cloudy or dirty water at times.
Despite these drawbacks, the prevailing opinion is that the pool area is very well maintained, providing a relaxing and enjoyable environment for hotel guests. While enhancements like a handrail, better monitoring and covered access could improve the experience, the pools at Sky Palace Hotel remain a well-loved feature among its guests.
Parking
The parking facilities at Sky Palace Hotel receive generally positive feedback from guests with multiple mentions of ample and free parking spaces. The parking lot is described as large, making it suitable for buses and even trucks and it is well-situated, providing easy access for those arriving by car. Guests note that the parking is spacious, clean and safe, which adds to the convenience of staying at the hotel. However, there are several comments about the parking area being uncovered and many guests expressed a desire for covered parking to provide better protection from the elements. Despite these minor drawbacks, the overall sentiment about the parking is favorable with guests appreciating the ease and availability of parking spaces at no extra cost.
Family
Sky Palace Hotel emerges as an ideal destination for families seeking a cozy and relaxing vacation. With family-friendly facilities and a warm atmosphere, it sets a high standard for a memorable getaway. The hotel's dedicated SkyKids area is a notable highlight, capturing children's hearts with its well-maintained, spacious play zones. This dedicated space is a decisive factor for many, underscoring the hotel's commitment to providing family-oriented amenities.
Families express high satisfaction with the helpful and friendly staff, who consistently go the extra mile, fulfilling requests such as providing cribs for babies. The rooms are praised for their comfort and cleanliness, featuring spacious family accommodations and huge beds, ensuring a restful stay. While the kids enjoy the play area, parents can relax knowing their children are in a safe and enjoyable environment.
The hotel offers good breakfast options, although it does charge for children, a small price for overall beneficial service. However, it's worth noting that some guests mention a lack of dining options within the hotel and occasional traffic delays in the surrounding area. Despite these minor drawbacks, Sky Palace is highly recommended for families, delivering a peaceful and enjoyable stay for all ages.
3 Star
Sky Palace Hotel is a great option for budget-conscious travelers seeking good value for money. This three-star hotel strikes the right balance of affordability and functionality, making it a smart choice for visitors. With new installations and modern furnishings, the hotel maintains a clean and organized environment.
Guests have praised the excellent cost-benefit ratio, emphasizing that the hotel offers more than its three-star rating would suggest. Although not luxurious, it exceeds expectations with its reasonable pricing and good services. The accommodations are particularly noted for their cleanliness and the overall experience tends to meet or even surpass guests' expectations.
The hotel also offers a diverse and exceptional breakfast, which is included in the stay along with free parking. While the gym facilities could use some improvement, the rest of the amenities are well-maintained and efficient. For those traveling on a budget, Sky Palace Hotel provides a comfortable and practical stay with a fair price tag.
Accessible
Sky Palace Hotel receives high praise for its accessibility features and exceptional customer service. Guests with disabilities appreciate the well-adapted apartments and very accessible spaces throughout the hotel. Those with reduced mobility find the location to be quite convenient and user-friendly with ample accessible parking.
The hotel is noted for its quiet location and spacious, comfortable rooms that include appropriate amenities such as good showers and cleanliness. Visitors commend the friendly staff who provide exceptional service across the board.
However, there are some areas for improvement. The signage for ramps and disabled parking requires better clarity and the pool area needs handrails, non-slip mats and possibly a sheltered walkway to make it more accessible. Although the hotel is a bit far from the city center, it remains easily accessible. Some mechanical issues with personal equipment were noted, suggesting that the hotel should provide better support for guests with specific needs.
Overall, Sky Palace Hotel offers great facilities and a welcoming environment for those seeking cost-effective lodging, but could enhance its experience by addressing a few crucial accessibility aspects.
Heated Pool
Sky Palace Hotel boasts a well-maintained heated pool that guests find very clean and enjoyable. Many reviews highlight that the pool is not only pleasant but also very nice, making it a delightful feature of their stay. The pool area with very warm water, receives praise for being suitable for both relaxation and swimming. The design of the pool is noted, though some guests suggest it requires a cover for better usability.
Guests appreciate that the pool, which is both covered and heated, is well-suited for small children and adds to the hotel's overall appeal. Some reviews mentioned the pool's detached location outside the hotel building as a detail to be aware of, while others suggest including a thermal pool inside for enhanced convenience.
Overall, the heated pool at Sky Palace Hotel is a highlight for guests, contributing to a positive experience with its warmth, cleanliness and enjoyable atmosphere.
Indoor Pool
The Sky Palace Hotel offers an indoor heated pool that has garnered positive attention from guests. Many describe the pool as wonderful and very enjoyable with the temperature just right for a relaxing swim. Cleanliness is also noted, as the heated pool is well-maintained. The ambiance of the indoor heated pool contributes to a relaxing environment, providing a pleasant space for unwinding. However, some guests mentioned the inconvenience of accessing the heated pool through an outside route, especially during colder weather. Despite this minor drawback, the quality and atmosphere of the indoor heated pool remain a highlight in many reviews, complementing the hotel's complete breakfast offerings.
Yes, Sky Palace Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Sky Palace Hotel.
No, Sky Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Sky Palace Hotel.