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Summary of reviewsThe Trip Inn Hotel Zum Riesen Hanau is well-received, particularly for its prime city-center location. This exceptional positioning allows guests to easily explore key attractions such as the main marketplace and the Christmas market, all within walking distance. With outstanding public transport connectivity and proximity to dining establishments and event venues, the hotel is a superb choice for those wishing to experience Hanau with convenience.
Guests frequently commend the hotel's breakfast buffet, which boasts a rich and diverse selection of fresh items ranging from scrambled eggs to salmon. The offerings are well-presented and cater to a wide array of tastes, ensuring a satisfying start to the day. Although occasional issues with food temperature and replenishment speed are noted, the overall breakfast experience is highly lauded.
The rooms are consistently praised for their spaciousness, cleanliness and comfort. Modern bathrooms and balconies in some rooms add to their appeal, making them particularly family-friendly. Despite some remarks on older furnishings and occasional noise from the street, the rooms provide a restful environment with comfortable beds and well-maintained facilities.
Cleanliness standards at the hotel are generally high with guests often noting the thorough and regular housekeeping. Minor issues such as outdated equipment and specific areas needing attention do not significantly detract from the hotel's overall reputation for cleanliness and a welcoming atmosphere.
The hotel’s staff stands out for their friendliness, helpfulness and multilingual capabilities. Guests frequently mention the warm and attentive service, particularly highlighting the reception team and the night porter. Despite some isolated reports of less helpful staff, the overall impression remains positive with a genuine effort to ensure a pleasant stay.
Wi-Fi access at the hotel receives mixed feedback. While many guests find it satisfactory, especially in the lobby area, others report weak signals and slow connections in the rooms. The service is generally adequate for basic internet needs, though reliability can vary.
Parking facilities include an underground garage with secure but narrow spaces, complemented by nearby parking options. Although navigating the tight spaces can be challenging, the affordable rates and additional parking choices serve different guest needs.
Families find the hotel accommodating with spacious rooms that cater well to larger groups and amenities like baby beds provided upon request. The central location also offers vibrant nightlife with bars, a casino and a disco nearby, though this may result in some noise disturbances at night.
While the hotel's four-star rating receives some skepticism due to outdated equipment and certain missing amenities, it remains a practical and convenient option, particularly for business travelers. It features modern facilities and a free gym, although the non-operational sauna and perceptions around its rating suggest room for improvement.
Situated in a historic area near the old town, the hotel offers easy access to cultural sites and landmarks, blending historical charm with modern convenience. The on-site sauna and nearby park provide relaxation options, enhancing the overall stay experience.
In conclusion, the Trip Inn Hotel Zum Riesen Hanau offers a compelling mix of location, comfort and service, making it a solid choice for both leisure and business travelers looking to explore Hanau. Show more
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Categories
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Single Room with French BedElegant room with a flat-screen TV, free tea/coffee facilities and a private bathroom.
Double RoomElegant room with a flat-screen TV, free tea/coffee facilities and a private bathroom.
Quadruple RoomElegant room with a flat-screen TV, free tea/coffee facilities and a private bathroom.
Features a living room and a separate bedroom.
Economy Single RoomThe single room provides soundproof walls, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Twin RoomThe twin room offers soundproof walls, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The twin room provides a safe deposit box, an electric kettle, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers soundproof walls, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit has 1 bed.
Apartment with BalconyThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The apartment features soundproof walls, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Triple RoomThe triple room features soundproof walls, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
Trip Inn Hotel Zum Riesen Hanau enjoys an exceptional location that consistently garners praise from its guests. Situated right in the city center, the hotel offers unparalleled proximity to key attractions such as the main marketplace, Marktplatz and the Christmas market. The central location makes it incredibly convenient for visitors to explore Hanau, whether it's a leisurely stroll to the marketplace or a short walk from the Hanau West train station. Several reviews emphasize its balance of being very central yet maintaining a peaceful atmosphere, an ideal mix for a restful stay.
Guests appreciate the excellent connectivity to public transport with bus stops close by and easy access to the highway. The hotel's surroundings also offer various dining options with numerous restaurants and an excellent pizzeria en route to the Hanau Amphitheater. Additionally, the central positioning is advantageous for those attending events at the nearby convention center or amphitheater.
Offering good value for money, Trip Inn Hotel Zum Riesen Hanau is praised for being well-equipped and providing a wonderful breakfast buffet. Although some noted occasional noise due to its city center location and a lack of air conditioning, the overall positive feedback highlights this hotel as a well-run establishment in a prime location, perfect for those wanting to explore Hanau with ease.
Breakfast
The breakfast at Trip Inn Hotel Zum Riesen Hanau consistently receives high praise from its guests. Many commend the delicious and plentiful offerings, lauding a wide variety of food options that cater to diverse tastes. The breakfast buffet is often described as rich, extensive and attractively arranged, featuring items like scrambled eggs, sausages, bacon, fresh yogurt, fruits and even salmon. Guests appreciate the freshness and quality of the food with several highlighting the excellent selection of hot dishes and fresh produce.
The dining experience frequently surpasses guests' expectations with specific mentions of the breakfast being fantastic, amazing and even outstanding. The buffet’s variety ensures there’s something for everyone, which makes it a great start to the day. Many also note the reasonable price for the quality and variety offered. However, a few reviews mention occasional issues with food temperature or replenishment speed, especially during peak hours.
Overall, the consistent and varied breakfast offerings, combined with an attractive setup, make the breakfast experience at Trip Inn Hotel Zum Riesen Hanau a delightful aspect of the stay.
Rooms
The rooms at Trip Inn Hotel Zum Riesen Hanau are consistently praised for their spaciousness and cleanliness. Many guests commented on the large and comfortable nature of the rooms, which include features such as modern bathrooms and balconies in some cases. The furnishings, while sometimes noted as being slightly older, are well-maintained and align well with the hotel's overall aesthetic. Numerous reviewers appreciated the well-equipped nature of their rooms, highlighting amenities like air conditioning and appropriate decor.
Some rooms, especially the quadruple rooms, were so spacious that they seemed like a playground, making them particularly suitable for families. Cleanliness is a recurring positive point with many guests noting that their rooms were very clean upon arrival. Comfort is another theme with many reviews mentioning the comfortable beds, although some pointed out that the mattresses were too soft for their preference.
The staff is frequently described as friendly and helpful, adding to the overall positive experience. The quietness of the rooms, particularly those facing the courtyard, was also appreciated, allowing for a peaceful stay even in a central location. Although a few single rooms were described as small and occasionally subject to street noise, the majority of guest feedback emphasized the roominess and comfort found in most accommodations at the hotel.
In summary, guests of Trip Inn Hotel Zum Riesen Hanau find the rooms spacious, clean and comfortable with modern amenities and a generally pleasant environment that enhances their stay.
Beds
Guests at the Trip Inn Hotel Zum Riesen Hanau have shared mixed experiences regarding the beds. Many reviews highlight the comfort and spaciousness of the beds with multiple guests appreciating their very comfortable and beautifully made beds. Several reviews also praise the beds as being very good, ample and providing a restful sleep experience.
However, some guests noted concerns about the softness and condition of the mattresses. Instances of mattresses being too soft, uncomfortable or worn out were mentioned. A few guests experienced issues with beds creaking or finding the mattress needing replacement. Despite these occasional negative comments, the overall sentiment leans towards guests finding the beds generally comfortable and conducive to a good night's sleep.
Cleanliness
Trip Inn Hotel Zum Riesen Hanau generally receives positive remarks concerning its cleanliness. Guests frequently highlight the high standard of cleanliness maintained throughout the hotel. Rooms are consistently described as nice, clean and well-maintained. Visitors also enjoy clean bathrooms, although there are occasional mentions of wear and tear.
There is an acknowledgment of regular and thorough cleaning with fresh towels provided daily. Despite the predominately positive feedback, a few guests noted specific areas that could use improvement, such as occasional dirt spots and outdated equipment. Some mentioned issues like dirty windows and visible spider webs. The hotel's cleanliness is complemented by the friendly and accessible staff, contributing to the overall comfort and positive experience of staying at the hotel.
While some minor issues such as a poor shower or room-specific problems like smoke odor upon arrival were mentioned, they do not significantly detract from the hotel's overall reputation for cleanliness and a welcoming environment. For those seeking accommodations with reliable cleanliness and friendly staff, Trip Inn Hotel Zum Riesen Hanau holds up well.
Staff
The 'Trip Inn Hotel Zum Riesen Hanau' is frequently praised for its exceptional staff, who are consistently described as friendly, helpful and accommodating. Guests have noted the warm and very friendly welcome they receive upon arrival, as well as the attentive service during their stay. The staff is multilingual, allowing them to effectively communicate with a diverse range of guests and they go out of their way to ensure a pleasant experience by providing detailed information and assistance whenever needed.
The reception team, in particular, garners appreciation for being courteous, responsive and informative. The night porter receives special mention for his unbeatable friendliness, even waiting for late arrivals. At breakfast, the staff continues to impress with their attentiveness and friendly demeanor.
However, not all feedback is unanimously positive; there were instances of less helpful and occasionally grumpy reception staff. Despite these isolated cases, the overall impression remains overwhelmingly positive with many guests highlighting the staff's exceptional effort to make their stay enjoyable.
Wi-Fi
The Wi-Fi experience at Trip Inn Hotel Zum Riesen Hanau presents a mixed bag for guests. On the positive side, many guests found the Wi-Fi to be good, noting that it worked well with some specifically describing it as a good Wi-Fi connection. Free Wi-Fi is available, which adds to the convenience and there were mentions that Wi-Fi was particularly good in the lobby area. However, there are also several comments highlighting areas for improvement. Some guests experienced weak signals in their rooms, slow connections and a complicated login process. Others mentioned that the Wi-Fi was spotty and inconsistent. Despite these drawbacks, the overall sentiment suggests that if you need basic internet access, the hotel provides it, although it may not be entirely reliable throughout the building.
Parking
Guests of the Trip Inn Hotel Zum Riesen Hanau have pointed out a variety of aspects regarding the parking facilities. The hotel offers parking in an underground garage, although the spaces are often described as very narrow and require precise driving skills. Despite this, the parking area is secure and reasonably priced with fees generally ranging around €8 per night.
Additional parking options are available in nearby locations, which might be necessary considering the limited number of hotel-owned spaces. Parking across the street is relatively inexpensive and while not always guaranteed, some guests find the rates fair and affordable.
Overall, while the parking garage is a bit tight and may pose a challenge for larger vehicles, there are accessible and varied parking choices that cater to different needs, from bike parking to nearby lots just around the corner.
Family
The Trip Inn Hotel Zum Riesen Hanau is a suitable option for families, especially those with more than two children. Travelers found it good for family trips, highlighting the spacious rooms that comfortably accommodate families, including options like family-size rooms and family-friendly rooms. Requests for amenities such as baby beds were fulfilled, although there was a mention of needing a proper mattress for the crib. Overall, the hotel provides a pleasant stay for families, but be mindful of potential parking issues for family-sized vehicles.
Nightlife
The nightlife around the Trip Inn Hotel Zum Riesen Hanau is quite vibrant with several bars, a nearby disco and a casino adding to the lively atmosphere. However, the location also means it can be noisy, especially into the early morning hours. Guests have noted disturbances from loud guests returning at night and the overall street noise from the establishments close by. The noise is more noticeable for rooms facing the street with some experiencing additional noise from being near the elevator. The bustling nightlife provides plenty of evening entertainment options, though it may impact the level of quietness one might expect during their stay.
4 Star
The Trip Inn Hotel Zum Riesen Hanau has received mixed feedback from guests, particularly concerning its four-star rating. Many reviews indicate that the hotel's current condition does not align with a four-star standard, suggesting it feels more like a two-star establishment. Complaints focus on outdated equipment and the absence of amenities such as minibars in rooms, which are typically expected in a four-star hotel. Despite these concerns, some guests feel the pricing is justified. The hotel's decor has been described as fancy, yet the high price has led some to question its value relative to the expected four-star experience.
Business
The Trip Inn Hotel Zum Riesen in Hanau stands out as a convenient choice for business travelers with comments highlighting its business-friendly atmosphere and modern facilities. Its relatively new condition is mentioned positively, suggesting a comfortable and up-to-date environment for guests. The hotel features a free gym, adding value for those maintaining their fitness routine while traveling for work. However, while the overall feedback leans towards suitability for business trips, a non-operational sauna and some perceptions questioning the hotel’s 4-star rating indicate areas for improvement. Overall, it is deemed a superb and practical option for business travel.
Historic
The Trip Inn Hotel Zum Riesen Hanau sits in a prime location, ideal for those looking to explore central Hanau and its historical treasures. Surrounded by older buildings and nestled in a historic area near the old town, the hotel offers easy access to numerous cultural sites and historic landmarks. Visitors can enjoy the Hanau Amphitheater and the marketplace within walking distance, as well as partake in events like the Grimm Festival. With preserved historic structures and its proximity to public transport, the hotel melds historical charm with modern convenience. Additionally, the nearby park and on-site sauna provide relaxing options after a day of sightseeing.
No, Trip Inn Hotel Zum Riesen Hanau doesn't have any pool.
No, a spa isn't available at Trip Inn Hotel Zum Riesen Hanau.
No, Trip Inn Hotel Zum Riesen Hanau doesn't allow dogs.
Yes, parking facilities are available at Trip Inn Hotel Zum Riesen Hanau.