Hotel U Jelena
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Summary of reviewsHotel U Jelena enjoys a reputation for being a peaceful retreat located on the outskirts of Havířov. Guests commend its serene and quiet surroundings, which offer beautiful views and make it an ideal choice for those seeking tranquility. The accessibility via nearby public transport adds to its convenience despite being somewhat farther from the city center.
The breakfast at Hotel U Jelena receives high marks for its variety, abundance and cleanliness. Guests find it delicious and satisfying with only minor suggestions for additional fruit and fresher bread. Breakfast service is noted for being timely and reasonably priced.
Dining at Hotel U Jelena is another highlight with many guests praising the delicious and affordable food. The local restaurant provides a wide selection of food and drink with the quality of meals and portion sizes consistently noted as excellent, enhancing the overall experience for visitors.
Guests find the rooms at Hotel U Jelena to be generally spacious, clean and equipped with comfortable beds. The large bathrooms, some featuring corner bathtubs, add to the appeal. However, the rooms could benefit from updates, as some amenities are worn out and noise can occasionally be an issue due to thin walls.
Cleanliness across the hotel is consistently praised. Guests note that both the rooms and common areas are well-maintained and tidy, creating a comfortable and welcoming environment. Although there are rare incidents of isolated cleanliness concerns, they are exceptions rather than the rule.
The hotel's staff is frequently highlighted for their friendliness and helpfulness. The positive and smiling demeanor of the team contributes significantly to a welcoming atmosphere. However, there are occasional remarks about the need for better professionalism and communication from some staff members, particularly in informing guests about ongoing events. Nevertheless, the overall sentiment towards the staff remains positive with their accommodating nature being a key part of the pleasant guest experience at Hotel U Jelena.
Overall, Hotel U Jelena offers a peaceful location, satisfying dining experiences and clean accommodations, complemented by a friendly and helpful staff, making it a recommended choice for travelers.
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The breakfast at Hotel U Jelena receives high marks for its variety, abundance and cleanliness. Guests find it delicious and satisfying with only minor suggestions for additional fruit and fresher bread. Breakfast service is noted for being timely and reasonably priced.
Dining at Hotel U Jelena is another highlight with many guests praising the delicious and affordable food. The local restaurant provides a wide selection of food and drink with the quality of meals and portion sizes consistently noted as excellent, enhancing the overall experience for visitors.
Guests find the rooms at Hotel U Jelena to be generally spacious, clean and equipped with comfortable beds. The large bathrooms, some featuring corner bathtubs, add to the appeal. However, the rooms could benefit from updates, as some amenities are worn out and noise can occasionally be an issue due to thin walls.
Cleanliness across the hotel is consistently praised. Guests note that both the rooms and common areas are well-maintained and tidy, creating a comfortable and welcoming environment. Although there are rare incidents of isolated cleanliness concerns, they are exceptions rather than the rule.
The hotel's staff is frequently highlighted for their friendliness and helpfulness. The positive and smiling demeanor of the team contributes significantly to a welcoming atmosphere. However, there are occasional remarks about the need for better professionalism and communication from some staff members, particularly in informing guests about ongoing events. Nevertheless, the overall sentiment towards the staff remains positive with their accommodating nature being a key part of the pleasant guest experience at Hotel U Jelena.
Overall, Hotel U Jelena offers a peaceful location, satisfying dining experiences and clean accommodations, complemented by a friendly and helpful staff, making it a recommended choice for travelers.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Guest Reviews
Hotel U Jelena is praised for its calm and peaceful surroundings on the outskirts of Havířov, offering guests a serene environment. The location, described as incredible and surprising, provides a beautiful view that adds to the overall pleasant experience. Despite being farther from the city center than some may have anticipated, the convenience of a public transport stop nearby makes it accessible. The hotel is situated in a quiet area, making it an appealing choice for those seeking tranquility. The positive feedback on the location suggests it is likely to be a first choice for travelers prioritizing a peaceful stay.
Hotel U Jelena's breakfast offerings generally receive positive remarks from guests. Many describe the breakfast as excellent with high marks for both variety and abundance. Guests frequently highlight the breakfast as good, delicious, sufficient and satisfactory. The cleanliness and punctuality of the breakfast service also stand out. Some note a few areas for improvement, such as the inclusion of more fruit and avoiding dry bread, while a few opinions suggest the overall selection could be richer. Despite these minor criticisms, the majority of guests seem pleased with the breakfast, especially considering the reasonable price.
Hotel U Jelena boasts an exceptional dining experience that consistently receives high praise. Guests appreciate the super cheap yet insanely delicious food available on the menu. The local restaurant offers a wide selection of food and drinks, adding to the enjoyment of the stay. Many commend the tasty and delicious food on-site, highlighting the sufficient portion sizes and excellent cuisine. Both the food and accommodations come at decent prices, making the overall experience even more satisfying.
Hotel U Jelena offers a mix of spacious and clean rooms praised for their large bathrooms, some even featuring a corner bathtub. Guests appreciate the comfortable beds and generally find the rooms to be warm and accommodating. However, room amenities are reported to be worn out and in need of updating. There are inconsistencies in the availability of fridges with some rooms having them and others not. Noise can be an issue, as guests report sounds from technology and minimal privacy due to thin walls. Overall, while not ideal, the rooms are considered adequate for the price.
Hotel U Jelena consistently receives praise for its cleanliness. Guests report that the accommodations are clean and the rooms are both spacious and neat. The cleanliness is evident throughout the hotel, including the toilets. Visitors find the hotel clean and cozy with many noting the overall tidiness of the premises. There were some isolated concerns, such as a dirty window frame and damp towels, but these appear to be exceptions rather than the norm. Generally, guests seem satisfied with the hygienic standards maintained at Hotel U Jelena.
Hotel U Jelena is noted for its great staff, characterized by their friendliness and helpful attitude. Guests frequently highlight the positive and smiling demeanor of the employees, who are consistently responsive and eager to assist. The team is often described as nice and pleasant, contributing to an overall welcoming atmosphere.
However, there are occasional criticisms regarding staff professionalism and communication. Some guests experienced difficulties in discussions with staff and felt that the attitude was at times unsatisfactory. An area for improvement noted by guests is the need for receptionists to better inform guests about ongoing events. Despite these points, the prevailing sentiment is that the staff at Hotel U Jelena are kind, accommodating and play a significant role in creating a positive guest experience.
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Location
Breakfast
Dinner
Rooms
Cleanliness
Staff
However, there are occasional criticisms regarding staff professionalism and communication. Some guests experienced difficulties in discussions with staff and felt that the attitude was at times unsatisfactory. An area for improvement noted by guests is the need for receptionists to better inform guests about ongoing events. Despite these points, the prevailing sentiment is that the staff at Hotel U Jelena are kind, accommodating and play a significant role in creating a positive guest experience.
No, Hotel U Jelena doesn't have any pool.
No, a spa isn't available at Hotel U Jelena.
Yes, Hotel U Jelena welcomes dogs.
Yes, parking facilities are available at Hotel U Jelena.
No, Hotel U Jelena doesn't have a gym.
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