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Summary of reviewsCitybox Helsinki offers an excellent choice for a modern and budget-friendly stay, especially praised for its central and accessible location. Strategically positioned near the city center, guests enjoy easy access to public transportation, supermarkets, trendy cafes, markets and popular eateries, enhancing the vibrant urban experience. The hotel's proximity to key landmarks and transportation hubs makes it effortless for visitors to explore Helsinki.
While Citybox Helsinki does not provide a traditional breakfast package, guests appreciate the nearby cafes and the shared kitchen facilities that allow for independent meal preparation, underscoring the flexibility of the hotel. The rooms are frequently highlighted for their cleanliness, spaciousness and modern minimalist design. Guests enjoy comfortable beds, large windows and practical amenities that make the rooms functional and welcoming despite lacking extras like TVs and closets.
Cleanliness is a standout feature with consistently spotless rooms and well-maintained common areas. The staff receives high marks for their friendliness, professionalism and efficiency, ensuring a warm and supportive environment even within the largely automated check-in and check-out system. The hotel's WiFi is another strong point, frequently described as reliable and fast, supporting a seamless digital experience for guests.
Families find Citybox Helsinki accommodating with a variety of amenities tailored to children, such as a well-equipped play area and family loft rooms. Safety measures and practical room designs add to the comfort of families with young ones.
The beds are particularly praised for their comfort, enhancing the overall quality of rest for visitors. Despite the minimalist approach and lack of some typical amenities, the hotel provides excellent value for money, making it an appealing option for both leisure and business travelers. The functionality, cleanliness and high-quality bedding arrangements further contribute to a restful and cozy stay.
Business travelers appreciate the hotel's practical design, efficient check-in and check-out process and overall cleanliness, which align well with their needs for comfort and efficiency. Additionally, the hotel's modern appearance and reliable facilities support a conducive environment for work-related activities.
Overall, Citybox Helsinki delivers a hassle-free, comfortable and affordable experience in a prime location, meeting diverse needs with efficiency and thoughtful design. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Cheap Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
Room Types
Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Small Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Large Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.
Twin RoomThe twin room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Family Loft RoomThe family room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Family RoomThe family room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Family Room 6 personsThe family room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite features a TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Guest Reviews
Location
Citybox Helsinki stands out for its exceptional location, gathering praise for its central position and seamless access to various modes of public transportation. This modern hotel is strategically situated near the city center, making it convenient for guests to explore Helsinki's attractions, shops and restaurants. With the Hakaniemi metro station right next door and several bus and tram stops nearby, the hotel ensures easy connectivity to the entire city, including a quick reach to the Helsinki airport.
Guests appreciate the hotel's proximity to supermarkets, trendy cafes, markets and popular eateries, creating a vibrant urban experience. The vicinity to the Kallio district and its cool neighborhood vibe adds to the charm, offering a blend of local culture within walking distance.
Visitors also highlight the short walking distances to key city landmarks and transportation hubs with many noting the ease of reaching the central station and main attractions either by foot or through efficient public transit options. The term "perfect location" frequently appears in reviews, emphasizing how Citybox Helsinki's geographical position meets various needs, whether for sightseeing, dining or accessing the Tokoinranta parkrun.
Overall, cleanliness, modern amenities and a high price-to-value ratio complement its superb location, making Citybox Helsinki a highly recommended choice for both leisure and business travelers seeking convenience and comfort in the heart of Helsinki.
Breakfast
Citybox Helsinki offers a unique approach to breakfast, which has received mixed feedback from guests. While the hotel doesn't provide a traditional breakfast package, it offers excellent common areas where guests can sit and enjoy breakfast brought in from outside. Many visitors appreciated the nearby cafes, which offer a variety of breakfast options and the convenience of buying food from outside was seen as a viable alternative.
For those who prefer to prepare their own meals, the hotel features a shared kitchen equipped with dishes and utensils, allowing guests the flexibility to handle their breakfast needs. Some guests found this arrangement practical, although others wished that breakfast could be included as part of the hotel services.
Overall, the absence of a breakfast option at Citybox Helsinki wasn't a dealbreaker for most, as the surrounding area compensates with ample cafe choices and the hotel's facilities support guests' independent meal preparations.
Rooms
Citybox Helsinki offers a modern, clean and functional experience for travelers. The rooms are consistently praised for their cleanliness, spaciousness and comfort, making for a pleasant stay. They are well-equipped with basics, such as comfortable beds, private bathrooms and practical amenities, though minimalist in design and lacking in extras like TVs and closets. The spaciousness and modern decor of the rooms, coupled with large windows and plenty of light, provide a bright and welcoming atmosphere.
Guests appreciate the simplicity and efficiency of the check-in and check-out process, which is handled through digital terminals, enhancing the sense of autonomy and convenience. Although some rooms are on the smaller side, they are well-designed to maximize functionality, making them suitable for short stays. The hotel’s infrastructure supports guest needs well with shared facilities like a kitchen and laundry on the first floor.
The hotel's location is highly advantageous with proximity to tram, bus and metro stations and the main attractions of Helsinki within walking distance. Despite the minimalist approach to room furnishings, comfort is not compromised, thanks to high-quality beds and well-maintained interiors. Overall, Citybox Helsinki delivers a reliable, clean and comfortable lodging option for travelers seeking an uncomplicated stay in a central location.
Beds
Citybox Helsinki has garnered a reputation for offering exceptionally comfortable sleeping arrangements for its guests. The reviews highlight that the beds are a standout feature, frequently described as very comfortable, cozy and even resembling sleeping on clouds. Guests have consistently praised the quality of the mattresses, pillows and duvets with multiple mentions of "soft pillows" and "fluffy blankets" contributing to a luxurious sleep experience. The large bed sizes are another noted benefit, adding to the overall comfort. Even the bedding, including the comforters and sheets, receive high marks for providing a warm and snug sleeping environment.
While the rooms at Citybox Helsinki may be on the smaller side, the comfort of the beds appears to be uncompromised, making it a great choice for travelers prioritizing a good night's rest. Cleanliness and modern room decor further enhance the overall appeal. In summary, Citybox Helsinki ensures a restful and cozy stay with its top-notch bedding arrangements, making it an appealing option for visitors.
Cleanliness
At Citybox Helsinki, guests can expect an impeccable standard of cleanliness throughout their stay. The hotel is frequently praised for being clean, quiet and new with both the rooms and common areas meticulously maintained. Visitors have commented on the exceptional cleanliness of the shared facilities and communal kitchen, which is always well-kept by the staff. Many have noted that the rooms themselves are very clean, modern and functional, providing a comfortable and tidy environment. The building and lounges are also lauded for being clean and useful, making the overall experience seamless and enjoyable.
The hotel's location is described as peaceful, adding to the quiet and calm atmosphere that guests appreciate. The cleanliness extends to every part of the establishment with spotless bedrooms and bathrooms consistently noted. Reviewers often describe the hotel as spotlessly clean, neat and stylish, further enhancing the modern and cozy design of the space.
Additionally, the positive feedback includes remarks on the fresh and smart appearance of the facilities, which are both new and clean, contributing to a sense of comfort and hygiene. The cleanliness is uniformly top-notch with well-maintained rooms and tidy surroundings. Despite a few isolated comments about minor issues, the overarching consensus is that Citybox Helsinki offers superb sanitation and an organized atmosphere, making it a great value for money for travelers seeking a clean and comfortable stay.
Staff
Citybox Helsinki shines when it comes to its staff with reviewers frequently praising their friendliness and helpfulness. Guests repeatedly mentioned that the staff was not only approachable and welcoming but also professional and efficient in solving problems. The staff at Citybox Helsinki was noted for their attentive and responsive nature, ensuring that guests felt supported throughout their stay.
While the hotel operates primarily on a self-check-in and check-out system, making direct interaction with staff less frequent, guests found that when they did need assistance, staff were easy to contact and ready to help. Several reviews highlighted instances where staff went the extra mile, such as offering to call taxis and handle additional requests swiftly. Visitors were particularly impressed by the staff's ability to maintain a warm and friendly demeanor, even in a largely automated setup.
Guests also appreciated the clear instructions provided for the self-check-in process, which contributed to a smooth and hassle-free experience. The cleaning staff was also mentioned positively with guests noting their friendly greetings and efficient service.
Overall, the staff at Citybox Helsinki received high marks for their customer service, professionalism and genuine friendliness, making the hotel not just a convenient place to stay, but also a welcoming one.
Wi-Fi
Citybox Helsinki offers a commendable experience when it comes to its WiFi and technological amenities. Many guests have found the wifi to be wonderful, good and reliable. The internet is notably fast and the connections are generally available without issue. The seamless check-in and checkout process further highlights the hotel's excellent infrastructure with guests efficiently receiving access cards and managing their own check-in tasks. This technological convenience extends beyond just internet services; the lobby and communal areas have facilities that exceed expectations, enhancing the overall guest experience. Despite a few mentions of slower WiFi, the general consensus remains that the WiFi connection is great, free and dependable.
Family
Citybox Helsinki offers a variety of amenities catered to families traveling with children, creating a welcoming environment for young ones. The hotel provides a well-equipped play area featuring board games, ensuring that kids have plenty of entertainment options during their stay. Although the family rooms might feel a bit crowded, the ample play space makes up for it, allowing children to move around and enjoy themselves comfortably.
The family loft rooms receive positive remarks for their beautiful design and the comfortable bunk beds, which seem to be a hit among children. Additionally, safety measures are well-implemented, ensuring a secure environment for the little ones to play and rest. Families appreciate the functional aspects of the rooms, such as designated areas where kids can have their own space to sleep, adding to the overall comfort of their stay.
However, there are a few minor drawbacks noted. Some guests found the children's beds to be too steeply angled and mentioned the absence of wardrobes in the family rooms, which could be inconvenient for longer stays requiring more storage space. Despite these points, many visitors find Citybox Helsinki to be an excellent option for families, valuing its practicality and family-friendly atmosphere overall.
3 Star
Citybox Helsinki offers a budget-friendly accommodation option with a no-frills approach that helps keep prices affordable. The hotel provides good value for money with large rooms, comfortable beds and essential facilities. While it lacks typical amenities like a TV, fridge and breakfast, guests generally did not find these to be significant drawbacks. Many found the absence of additional luxuries acceptable given the good price range and overall satisfying experience. The stylish decor and hassle-free environment make it a pleasant and modern place to stay, aligning well with what one would expect from a three-star hotel.
Business
Citybox Helsinki emerges as an optimal choice for business travelers, offering a blend of comfort, practicality and efficiency. The hotel's design is ideal for work with common spaces available for small meetings. Guests appreciate the practical check-in and check-out process, which is efficiently managed through digital terminals, ensuring a problem-free experience.
The hotel's location is notably practical, allowing easy access to the city's business districts. It's also praised for its cleanliness and modern appearance with facilities that seem new, adding to the overall positive experience. While one minor issue noted by travelers is the lack of lotion in the shower, the overall impression remains strongly favorable.
With good rates, functional amenities and a clean environment, Citybox Helsinki proves to be a perfect choice for business trips, aligning well with the needs of professional travelers seeking efficiency and comfort.
Accessible
Citybox Helsinki boasts a convenient and accessible location, easily reachable on foot and via public transportation. The rooms are noted for being large and comfortable, ensuring a pleasant stay. While the hotel's central positioning is both confined and neat, certain facilities are separate, such as the iron facilities. The self-check-in process is generally smooth, though the digital check-in system could be made more user-friendly to enhance ease of access. Elevator performance is mixed with some inconsistencies reported, but generally functioning well.
No, Citybox Helsinki doesn't have any pool.
No, a spa isn't available at Citybox Helsinki.
Yes, Citybox Helsinki welcomes dogs.
No, parking facilities aren't available at Citybox Helsinki.