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Summary of reviewsClarion Hotel Helsinki enjoys numerous favorable reviews for its strategic location, excellent breakfast, competent staff and well-maintained amenities. The hotel's placement near the Tallink ferry terminal and Helsinki city center, complemented by excellent public transport links with nearby trams, makes it an attractive option for both business and leisure travelers. Additionally, its waterfront location is ideal for leisurely strolls, providing stunning vistas of the sea and city from various vantage points including rooms, the rooftop bar and the pool area.
One of the most cherished aspects of the hotel is its breakfast, which is celebrated for its extensive and high-quality offerings. The diverse selection caters to various dietary needs, including vegetarian, vegan and gluten-free options, making it one of the best breakfast experiences in Helsinki according to many guests. Fresh fruits, pastries, hot dishes, smoothies and more are all part of the plentiful buffet, available in a pleasant setting with beautiful views, though it can get crowded, particularly on weekends.
The dining experience at Clarion extends beyond breakfast. The hotel's restaurant and Skyroom bar are popular for their good food and exceptional service. The rooftop bar with its panoramic views, is a favorite spot for evening drinks, despite occasional overcrowding and loud music. Some minor complaints about reservation issues and menu limitations do arise, but the overall dining feedback is positive.
Guests generally find the rooms to be clean, modern and comfortable, equipped with necessary amenities and providing beautiful views, especially from higher floors. While most guests praise the rooms for their cozy atmosphere and stylish decor, a few note that some rooms could benefit from renovations and better maintenance in certain areas. However, sound insulation and temperature control are well-regarded, ensuring a peaceful stay.
Regarding cleanliness, the hotel maintains high standards with rooms, hallways and public spaces frequently mentioned as immaculately kept. The cleaning staff's efficiency and thoroughness are appreciated, though occasional minor oversights are mentioned.
Staff at Clarion Hotel Helsinki receive consistent praise for their friendliness, professionalism and hospitality. Whether at the reception, restaurant or bar, the staff’s service-oriented approach and genuine courtesy significantly enhance the guest experience, earning particular accolades for their responsiveness to both routine and special requests.
The hotel offers robust free Wi-Fi, praised for its speed and reliability, ensuring hassle-free connectivity for guests. The gym, located on the top floor, is another highlight, featuring modern equipment and impressive views of the city, although it can feel crowded at times. Guests also enjoy the rooftop pool and sauna, citing the breathtaking views and well-kept facilities as major attractions, despite some noting the pool's water can be a bit cold.
One notable downside is the lack of private parking, which can be inconvenient for guests with vehicles, requiring them to find alternative parking solutions nearby.
In conclusion, Clarion Hotel Helsinki stands out for its excellent location, superb breakfast, courteous staff and well-maintained amenities. Minor imperfections exist, but the overall experience tends to leave a favorable impression, making it a popular choice for visitors to Helsinki. Show more
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Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double RoomFeaturing designer furniture, this room features a flat-screen TV, a work desk and ironing facilities.
Superior Double RoomFeaturing designer furniture, this room features a minibar, flat-screen TV and a work desk. Bathrobes are also included.
Deluxe King RoomSpecious room featuring tea/coffee facilities, a minibar and a flat-screen TV. The bathroom comes with a bathtub, bathrobes, slippers and luxurious toiletries.
Superior King Room with ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
'Clarion Hotel Helsinki' is lauded for its strategic location, capturing a mosaic of guest praises. Many highlight its excellent proximity to both the Tallink ferry terminal and Helsinki city center with just walking distances of about 10 to 20 minutes respectively. The hotel is comfortably nestled by the water, offering beautiful seaside walkways perfect for exploring the city on foot. For those preferring public transport, trams 7 and 9 stop right in front, ensuring easy access to key parts of the city and making transportation stress-free and efficient.
The surrounding neighborhood, while not directly in the hustle and bustle of the city center, is frequently described as peaceful, safe and developing. It boasts a variety of nearby amenities, including plenty of restaurants, a supermarket and convenient connections to various metro lines. Guests appreciate the seamless connectivity to central Helsinki, the ferry port to Estonia and prominent attractions like the Suomenlinna Island and the botanical garden.
The hotel's waterfront location offers stunning views of the sea and the city from multiple vantage points, including the rooms, the rooftop bar and the pool area. This, combined with modern, comfortable furnishings, underscores its appeal as a prime spot for both leisure and business travelers. The combination of serene surroundings, excellent transport links and scenic vistas makes Clarion Hotel Helsinki a top choice for visitors looking to explore the Finnish capital.
Breakfast
Clarion Hotel Helsinki garners widespread praise for its breakfast offerings, making it a standout feature for many guests. The breakfast is noted for its extensive and diverse selection, which includes options catering to vegetarians, vegans and those requiring gluten-free products. This inclusivity ensures that there is something for everyone, contributing to the hotel's reputation for providing one of the best breakfast experiences in Helsinki.
Guests frequently describe the breakfast as superb, amazing and even magical. Many rave about the high quality and freshness of the food, mentioning the abundant and varied options available each morning. The breakfast buffet is celebrated for its fantastic assortment, including rich selections of fruits, pastries, breads and a variety of hot and cold dishes. Special mentions include delicious smoothies, exceptional egg dishes and hearty meat selections.
While the breakfast is generally well-organized and efficiently managed, it can get quite crowded, particularly on weekends, leading to long queues and occasional difficulty in finding seating. Despite this, the majority of guests still find the experience to be well worth it, emphasizing the delicious and comprehensive nature of the offerings.
Overall, the breakfast at Clarion Hotel Helsinki consistently meets high expectations, providing a hearty and versatile start to the day with high-quality food and a wide variety of options that cater to different dietary needs and preferences. The beautiful views from the breakfast area further enhance the dining experience, making it a memorable and enjoyable part of the stay.
Dinner
Located in Helsinki, the Clarion Hotel offers a varied dining experience with mostly positive feedback from its guests. The hotel's restaurant, often highlighted for its elegant design and cozy atmosphere, serves good food that many found to be of high quality and nicely prepared. Fresh and delicious local dishes were a recurrent remark, contributing to a memorable dining experience. Guests frequently praised the exceptional service provided by the restaurant staff and the exquisite meals at Kitchen & Table, highlighting the good value for money.
The Skyroom bar is another standout feature, offering a stunning panoramic view that makes it a popular spot for evening drinks, despite its limited space and occasional loud music. The rooftop bar's breathtaking ambiance and delicious food make it a must-visit, especially for sunset views.
However, the dinner experience isn't without its drawbacks. Some guests noted issues with restaurant reservations and found the menu options limited and occasionally underwhelming. There were instances of slow service, mixed-up orders and dishes not meeting expectations with some describing the food as mediocre.
Despite these occasional hiccups, the overall experience at Clarion Hotel Helsinki's dining establishments is largely positive with the superb food, stylish setting and incredible views creating a generally favorable impression.
Rooms
Clarion Hotel Helsinki receives mixed feedback about its rooms, but the overall sentiment is positive. Guests frequently compliment the rooms for being clean, spacious and well-equipped with modern amenities. The views from the rooms, particularly those on higher floors, are often described as stunning and breathtaking, providing beautiful scenery of the bay and city. The modern and stylish decor, coupled with comfortable beds and practical furniture, adds to the overall pleasant experience.
While many guests found the rooms to be cozy, comfortable and well-maintained, there are some criticisms. Some rooms show signs of wear and could use renovation. Others found the standard rooms to be on the smaller side, particularly for multi-day stays and noted issues such as unclean floors and occasionally malfunctioning appliances like televisions and bathroom fixtures.
The sound insulation is generally good, ensuring a quiet night's sleep and the adjustable room temperature is a plus, although a few guests experienced issues with the heating or cooling systems. The cleanliness of the rooms is often praised, though there are scattered reports of dust and insufficient vacuuming.
The hotel's amenities, including a rooftop spa with an infinity pool, add an extra layer of enjoyment, despite some cleanliness issues in the pool area. The service at the reception is attentive and upgrades to rooms with better views are readily available for an extra fee. Hotel facilities like the sauna and exercise area enhance the overall stay and many appreciate the easy access to transportation and nearby shops and restaurants.
In summary, Clarion Hotel Helsinki offers a generally positive room experience with beautiful views, modern amenities and comfortable living spaces. Some minor issues with room size and cleanliness can occur, but the hotel's stylish decor and well-maintained facilities largely satisfy its guests.
Beds
Guests at the Clarion Hotel Helsinki generally had positive experiences with the beds. Reviews consistently highlighted beds as being comfortable, soft and of high quality, contributing to a good night's sleep. Pillows received praise as well with many guests noting their comfort and variety. Rooms were described as cozy, often accentuated by the quality of the bedding, including clean linens and comfortable mattresses.
However, some minor issues were noted by a few guests. A small number expressed dissatisfaction with beds being too soft, particularly when two separate beds were combined for a double bed. Others mentioned isolated instances of cleanliness concerns with bed linens. Despite these occasional drawbacks, the overall sentiment reflects a high standard of comfort and a restful experience in the hotel's rooms, ensuring guests generally leave well-rested and satisfied with their sleep quality.
Cleanliness
Clarion Hotel Helsinki stands out for its exceptional cleanliness, receiving consistent praise across a variety of guest reviews. The hotel’s rooms, hallways and common areas are frequently highlighted for being immaculately maintained and well-organized. Guests frequently describe the hotel as neat, modern and cozy with rooms that are spacious and well-furnished. The cleaning staff receives positive mentions for their thoroughness and efficiency, contributing to the hotel's spotless reputation.
However, a few reviews note occasional oversights, such as hastily cleaned rooms, musty smells or issues with vacuuming. Despite these minor slip-ups, the general consensus is that the hotel prioritizes cleanliness. The efforts are evident in the consistently clean and fresh environment, from the lobby to the amenities like the pool and sauna.
In addition to cleanliness, guests appreciate the high-quality facilities and decor, considering Clarion Hotel Helsinki a pleasant and comfortable choice for their stay. While there is room for improvement in some areas like bathroom maintenance and handling busy breakfast periods, the overall experience of tidiness and orderliness makes Clarion Hotel Helsinki a commendable option for travelers.
Staff
Located in the heart of Helsinki, Clarion Hotel garners significant praise for its outstanding staff. Guest reviews consistently highlight the warmth, friendliness and professionalism of the hotel team. From the reception desk to the restaurant and even the Skybar, the staff's genuine hospitality leaves a lasting impression. The reception staff, including standout employees like Chiara, Simeon and Heidi, are especially noted for their exceptional service and attentiveness. Guests frequently mention the staff's readiness to help and their polite demeanor, making every interaction pleasant and welcoming.
Moreover, the hotel staff is described as knowledgeable, service-oriented and very responsive to guests' needs. Both specific requests and regular service tasks are managed efficiently and with a smile. The reception team is often highlighted for their smooth and friendly check-in and check-out processes, ensuring a seamless experience for all visitors. The competence of the receptionists and their dedication to customer satisfaction are recurrent themes in the feedback.
Guests appreciate the personal touch exhibited by the staff, including warmly greeting guests, providing helpful information and overall going above and beyond to ensure a comfortable stay. In particular, the staff's ability to handle tricky situations or special needs with grace and efficiency stands out.
Overall, Clarion Hotel Helsinki’s team of friendly and professional personnel enhances the guest experience significantly, setting a high standard for hospitality in the city. Their genuine care and dedication to their roles create a welcoming environment that keeps guests coming back and recommending the hotel to others.
Wi-Fi
When staying at the Clarion Hotel Helsinki, guests will generally find that the WiFi service is excellent and reliable. The internet connection is both stable and fast, making it easy for visitors to access and use without trouble. Multiple reviews highlight the high-speed Wi-Fi and consistent connectivity as major positives, ensuring that staying connected is a breeze.
The Wi-Fi is also complimentary for guests, providing seamless connection throughout the hotel. Coverage appears to be quite good and for most guests, the experience with the WiFi is overwhelmingly positive, working perfectly during their stay. Whether it’s for business or leisure, the hotel’s internet service seems to meet the needs of its guests efficiently. However, some reviews mention occasional issues with Chromecast connectivity and logging in, but these are relatively minor compared to the generally high performance of the hotel's internet service.
Gym
The gym at Clarion Hotel Helsinki garners a lot of positive feedback from guests. Its well-equipped facilities cater to various fitness needs with a range of modern and basic equipment. Many reviewers commend the great gym, highlighting it as an asset to the hotel. Positioned on the top floor, the gym offers guests magnificent views over Helsinki, enhancing the workout experience. The gym is often described as clean, high-quality and comfortable, making it a pleasant place to exercise.
Despite being relatively small, it is noted that the gym is well-equipped with one review mentioning that it is bigger than typical hotel gyms. Guests also appreciate its proximity to the sauna, enabling a convenient transition between workouts and relaxation. Access to the gym, pool and sauna is included in the room price, adding significant value to the stay.
Some guests pointed out minor shortcomings, such as the gym not being open 24 hours or it lacking mirrors and a few noted that it can get hot inside. The gym's size and busy periods are mentioned by a few guests, suggesting that it might feel crowded at times. Nonetheless, the overall sentiment reflects satisfaction with the gym, its equipment and the bonus of scenic views.
Pool
The Clarion Hotel Helsinki receives a plethora of positive feedback for its pool and accompanying sauna area, which are frequently cited as standout features of the establishment. Positioned on the 16th floor, the rooftop pool offers stunning views of the city, making it a unique and visually rewarding experience. Guests describe the pool as beautiful, wonderfully cleaned and a luxurious amenity that enhances their stay.
Visitors also appreciate the sauna facilities, noting that the combination of pool and sauna on the top floor creates a relaxing and enjoyable environment. The rooftop infinity pool is particularly highlighted for its impressive design and the breathtaking perspective it provides over Helsinki.
However, there are occasional mentions of the pool's temperature being on the colder side, which some guests find less comfortable, especially during the colder months. Despite this, the overall sentiment remains positive with many finding the rooftop pool a delightful and worthwhile feature even when the water is cool.
In summary, the rooftop pool and sauna at Clarion Hotel Helsinki are key attractions, providing guests with an exceptional leisure experience characterized by great city views and well-maintained facilities.
Parking
Clarion Hotel Helsinki offers a modern and stylish stay, but parking can be a notable challenge for guests. The hotel itself does not offer private parking or adjacent parking facilities and the nearest options can be a considerable distance away, ranging from 400 meters to 1 kilometer. Guests have found the parking garages and street parking somewhat inconvenient with many commenting on the difficulty in finding available spaces and the complexity of accessing and exiting them. Additionally, the cost of parking nearby is often described as expensive.
Despite these challenges, some guests noted that parking is generally available, though one may need to look for it. Street parking and the use of parking apps have been alternative solutions for some visitors. While weekend parking near the hotel is free, the limited availability of spaces and the distance from the hotel can pose issues. For those driving to the hotel, it's advisable to account for the additional effort and time required to secure a parking spot. For the best experience, it might be worth considering alternative transportation methods if possible.
Family
Clarion Hotel Helsinki has garnered appreciation from families traveling with children for its overall family-friendly environment. Many guests found it to be a perfect choice for vacations with kids, praising the hotel for being child-friendly and suitable for various age groups, including babies and young children. Parents particularly appreciated the child-focused amenities such as morning robes in children's sizes and 'Mocktail' tickets, which added a special touch to the children's experience. Facilities like the swimming pool and sauna are accessible to families, allowing for enjoyable and relaxing family times.
Additionally, the hotel's location near the ferry terminal was noted as convenient for family travels. The accommodation arrangements and the service were described as familiar and comfortable for families, making the stay pleasant. The hotel went the extra mile by considering the children’s needs meticulously, which included thoughtful gestures like leaving messages from the cleaner for the children and providing snacks for pets, underscoring the hotel's all-round hospitality.
However, some guests mentioned that it could get crowded during check-in and on the rooftop, making those times slightly less comfortable for families with children. Despite these minor setbacks, the overall sentiment about Clarion Hotel Helsinki remains positive with families praising the cleanliness, good food and the engaging experiences provided to children, such as swimming and activities related to the structure of the building itself. The hotel remains a recommended choice for those looking to accommodate both their family’s and children’s needs during their stay in Helsinki.
Nightlife
Clarion Hotel Helsinki offers a dynamic nightlife experience, highlighted by its stunning 16th-floor Skybar. The bar is praised for its fantastic views and vibrant atmosphere, making it a must-visit spot during a stay in Helsinki. Whether enjoying customized cocktails or relishing the panoramic cityscape, the Skybar provides an exceptional evening pastime. Additionally, the hotel's rooftop pool adds to the lively ambiance, particularly noted for its Friday afternoon gatherings.
Guests have also appreciated the variety of entertainment options available nearby, making the location ideal for those looking to explore Helsinki's nightlife scene. The hotel bar itself, offering unique drink options and captivating views, further enhances the overall nightlife experience at Clarion Hotel Helsinki.
4 Star
Clarion Hotel Helsinki consistently delivers an experience reflective of its four-star rating, offering quality service and clean, modern facilities. Guests frequently highlight the hotel's superb atmosphere and Scandinavian vibes, underscoring its authenticity as a luxurious yet slightly pricey establishment. Positive reviews confirm Clarion as a fine hotel where everything—from amenities to room standards—aligns with what one would expect from a four-star accommodation.
Visitors appreciate the clean and modern rooms, recognizing the hotel’s meticulous attention to maintaining a high standard. The facilities, including the Skyr Room bar and various lounge areas, further enhance the hotel's appeal. Many guests note they would definitely return, thanks to the hotel's good value proposition and excellent service.
However, some issues have been noted, particularly concerning cleanliness and service inconsistencies. Instances of unclean rooms, non-functional Chromecasts and traces of previous guests' drinks on furniture were mentioned. Some guests also pointed out the discrepancy between regular and superior rooms and isolated incidents of service not meeting their expectations.
Despite these occasional lapses, the overall sentiment is that the Clarion Hotel Helsinki meets the standards of a four-star hotel, making it a reliable choice for travelers seeking a blend of modern amenities and quality service in the heart of Finland.
Business
Clarion Hotel Helsinki is highly recommended for business travelers due to several positive aspects highlighted by guest reviews. The hotel offers easy check-in and provides a variety of essential business amenities, such as top-notch conference rooms, functional meeting spaces and business suites. It's strategically located in an ideal business area, making it easily accessible by public transportation. Many guests appreciate the professional, high-standard environment, even though it can feel somewhat impersonal.
The design of the hotel is attractive and modern, adding to the overall quality of the stay. Reviews often mention the comfortable accommodations with spacious rooms and adequate air conditioning. For those requiring overnight stays for business purposes, it's seen as a comfortable and functional option.
Business travelers also value the comprehensive, hearty and varied breakfast, which is perfect for starting the day. Despite the high level of professionalism, there are minor complaints, such as the lack of a proper table and chair for laptop work. Nonetheless, the hotel remains a great value for its price, particularly for those needing a business-oriented environment. The combination of good location, quality facilities and supportive amenities makes Clarion Hotel Helsinki a solid choice for anyone traveling for business.
Accessible
Clarion Hotel Helsinki boasts a range of features that make it accessible for guests with disabilities. The hotel is well-suited for wheelchair users with easy-to-navigate ramps and elevators that meet standard accessibility requirements, though it is noted that elevators can at times be crowded. Amenities within the hotel are easily reachable, including special facilities and shaped rooms.
Transportation to and from the hotel is highly convenient, thanks to its good connections to public transportation. The hotel is accessible by multiple tram lines, providing direct access to the city and facilitating ease of movement. The proximity to tram stops ensures that guests can enjoy seamless travel around Helsinki.
While the pool area received feedback for not being accessible for people with disabilities, the overall experience at the hotel is positive. Accessible facilities and the helpful staff further contribute to a welcoming environment for all guests, making Clarion Hotel Helsinki a viable option for travelers with accessibility needs.
Outdoor Pool
The Clarion Hotel Helsinki features a remarkable outdoor pool located on the 16th floor, which has captivated guests with its luxurious appeal and stunning views. Everyone loved the rooftop setting, providing an infinity pool that offers a unique feeling of floating in mid-air thanks to its glass floor design. The pool area, while small, is beautifully maintained and enhanced by the presence of a sauna and spa, making it a delightful and scenic spot to unwind.
Despite some guests finding the water temperature too cold, especially during the winter months, the rooftop pool continues to be a highlight with its breathtaking panoramic views and overall pleasant experience. The provision of amenities such as bathrobes adds to the convenience and comfort. For those able to brave the chill, the outdoor pool on the top floor remains a fantastic and lovely feature, drawing high praise for its cleanliness and picturesque setting.
Luxury
Clarion Hotel Helsinki offers a truly luxurious experience for its guests, frequently praised for its chic, modern design and high-end amenities. The hotel boasts comfortable rooms with good-sized TVs and double mattresses, fostering a restful environment. Many visitors highlight the relaxing evening sauna and luxurious, satisfying breakfast, contributing to the overall upscale atmosphere.
The hotel's facilities are clean, well-maintained and organized, adding to its appeal. Complimentary use of the fitness center is appreciated, as is the magnificent rooftop bar offering stunning views of Helsinki. The stylish lobby and breakfast area further enhance the sense of luxury.
Guests often remark on the hotel's friendly staff and the luxurious bathrobes and high-quality toiletries provided. Whether it's the sophisticated interior design or the overall impressive ambiance, Clarion Hotel ensures a memorable, high-class stay. The magnificent views and modern amenities make for an excellent luxury getaway, appealing to those seeking a comfortable yet opulent travel experience.
Dog Friendly
The Clarion Hotel Helsinki offers an impressive array of amenities and services specifically designed for guests traveling with dogs. Upon entering the room, guests often find dog bowls, a dog blanket and treats ready for their furry companions. Many reviewers highlighted the pet-friendly atmosphere and the thoughtful touch of an adorable goody bag for the dogs.
The hotel is accommodating to pet owners, ensuring that pets are well taken care of during their stay. While some noted occasional disturbances from dogs barking at night, others appreciated the option to switch to quieter rooms upon request. The hotel is well-equipped with dog bags and other necessities, reflecting its commitment to pet-friendly service.
One drawback mentioned was related to pandemic restrictions, which affected the availability of the restaurant, sauna and swimming pool for guests with dogs. Additionally, some found that the dog beverages were warm and no food was available for their pets, indicating room for improvement in maintaining consistent quality.
Overall, the Clarion Hotel Helsinki stands out for its pet-friendly policies and thoughtful amenities, making it a favorable choice for travelers with dogs.
Yes, Clarion Hotel Helsinki has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Clarion Hotel Helsinki.
Yes, Clarion Hotel Helsinki welcomes dogs.
No, parking facilities aren't available at Clarion Hotel Helsinki.