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Summary of reviewsOriginal Sokos Hotel Presidentti Helsinki enjoys a prime location in the heart of Helsinki, making it a popular choice for travelers. Its immediate proximity to the central railway station and various public transport options ensures seamless connectivity. Additionally, the nearby Kamppi Shopping Center and various tourist spots enable easy city exploration. Despite its central location, the hotel maintains a tranquil atmosphere, providing a peaceful retreat.
Guests frequently praise the breakfast for its abundance and variety with options catering to different dietary needs, including gluten-free and vegan. The buffet includes local Finnish delicacies, fresh fruits and baked goods, contributing to a satisfying start to the day. However, some guests reported that the breakfast area can become crowded, especially on weekends and suggested improvements for certain items.
Dinner at the hotel’s restaurant, Manu, receives commendations for food quality, offering vegan options and attractive evening meals. However, the restaurant's limited operating hours on Sundays and early kitchen closures, alongside high prices and occasional service lapses, were noted as areas for improvement.
The hotel's rooms are noted for their stylish, Nordic-inspired décor and colorful themes, adding unique character to the stay. Comfortable bedding, clean and cozy environments and practical amenities like kettles, mini-refrigerators and safes enhance the guest experience. Nonetheless, some guests pointed out issues with room sizes, soundproofing and air conditioning. Housekeeping services, which are provided every three days unless requested, led to mixed reviews regarding cleanliness.
The hotel staff are frequently praised for their friendliness, professionalism and efficiency, especially the reception team, contributing significantly to a welcoming atmosphere.
The free Wi-Fi is generally appreciated for its speed and reliability, though some guests experienced occasional connectivity issues.
The gym at the hotel is well-received for its versatility, combining fitness, sauna and swimming pool facilities. Despite minor issues like missing equipment and small size, it remains a positive aspect of the hotel's amenities.
The pool and sauna receive mixed feedback. Guests appreciate the availability and cleanliness, though the pool temperature and size, along with operational hours, drew some criticism.
On-site parking is noted for its convenience, though the high costs and narrow spaces were highlighted by guests.
Families appreciate the child-friendly amenities, including a playroom and activities like a detective adventure, making the hotel a recommended choice for those traveling with children.
Nightlife around the hotel is described as convenient yet calm with some guests experiencing noise from nearby bars.
In summary, Original Sokos Hotel Presidentti Helsinki is highly recommended for its central location, excellent transport connectivity, stylish rooms and friendly staff. Some areas like breakfast crowding, dining service hours, room size and housekeeping frequency might benefit from improvements. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
Suite with SaunaSpacious suite that includes a separate bedroom and seating area with a flat-screen TV and minibar.
Standard Twin by Ivana HelsinkiThis twin room has air conditioning, minibar and seating area.
Themes available: Midsummer, Winter storm, Magical Forest, Finnish Sisu and Tranquility.
Standard Triple by Ivana HelsinkiThis triple room features air conditioning, minibar and seating area.
Themes available: Midsummer, Winter storm, Magical Forest, Finnish Sisu and Tranquility.
Standard Double by Ivana HelsinkiThe double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The double room provides a flat-screen TV, a safe deposit box, an electric kettle, parquet floors as well as city views. The unit offers 1 bed.
Superior Double by Ivana HelsinkiThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a bidet. The double room has parquet floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Situated right in the heart of Helsinki, Original Sokos Hotel Presidentti boasts an exceptional location that garners high praise from guests. With immediate proximity to the central railway station, the hotel offers easy access to trains, trams and buses, making it a convenient choice for travelers relying on public transport. The Kamppi Shopping Center and various tourist spots, including museums and notable city sights, are all within a short walk, allowing visitors to explore the city effortlessly.
The vibrant shopping streets, numerous restaurants and essential amenities are just a stone's throw away, ensuring guests have everything they need at their fingertips. Despite being centrally located, the hotel maintains a tranquil atmosphere, providing a peaceful retreat amidst the bustling city.
Guest reviews highlight the hotel's excellent connectivity, making it simple to navigate Helsinki, whether on foot or using the nearby public transport options. The convenience of parking facilities adjacent to the hotel adds to its appeal for those traveling by car.
Overall, Original Sokos Hotel Presidentti's central location, coupled with its ease of access to transportation, shopping, dining and attractions, makes it a highly recommended choice for anyone visiting Helsinki.
Breakfast
The breakfast experience at the Original Sokos Hotel Presidentti Helsinki is generally well-regarded by guests with many praising it for its abundance, variety and quality. Words like excellent, delicious and fantastic frequently appear in reviews, highlighting the wide selection of items that cater to different tastes, including gluten-free and vegan options. The buffet is often noted for being well-stocked, comprehensive and satisfying with local Finnish delicacies and everything from fresh fruits to soft croissants and semolina pudding.
However, several guests pointed out that the breakfast experience can be chaotic and crowded, especially on weekends. Some were disappointed with the basic offerings that did not meet their expectations or match the price level. There were criticisms about the preparation quality of certain items, such as the scrambled egg omelet and a desire for more variety, especially in terms of non-carb options.
Despite these inconsistencies, the overall sentiment is positive with many guests considering the breakfast a great start to their day due to its plentiful and diverse nature. Good service and the pleasant view from the breakfast room were also appreciated by several reviewers.
Dinner
The dinner experience at Original Sokos Hotel Presidentti Helsinki receives mixed reviews from guests. Many commend the quality of food and drink with descriptors like "excellent" and "good" frequently mentioned. Guests appreciated having vegan options available and enjoyed lovely evening meals and lunches at the hotel's restaurant, Manu. However, some noted challenges such as the restaurant being closed on Sundays and the kitchen shutting too early on other days. There were also instances of service lapses, such as forgotten orders and uncommunicated large bookings that left hotel guests without dining options.
While the food quality generally gets high marks, the restaurant's high prices and limited child-friendliness are points of criticism. The lack of in-room dining exacerbates the inconvenience on Sundays when the restaurant is closed. Nonetheless, the hotel's clean environment and comfortable lobby area are positively highlighted, even though some feel the reception area could use an update. Overall, while the dining experience has its strong points, improvements in service and communication are needed.
Rooms
At Original Sokos Hotel Presidentti Helsinki, the rooms present a mixed yet generally favorable impression. The standout features include beautifully decorated, stylish rooms that capture a unique Nordic vibe with some rooms offering excellent views. Many guests remarked on the comfort of the bedding and the overall coziness and cleanliness of the rooms. Practical amenities such as kettles with tea and coffee, mini-refrigerators and safes enhance guest convenience.
Themed floors and modern interiors add a distinctive character, while the spaciousness of some rooms contributes to a comfortable stay. Notably, the breakfast offerings and the friendly service are frequently praised with many guests appreciating the varied and plentiful breakfast selections.
However, the room sizes and the frequency of cleaning raise some concerns. Rooms tend to be on the smaller side and housekeeping is provided every three days unless specifically requested, which may not meet everyone's expectations. Issues with malfunctioning lights, insufficient soundproofing and noisy air conditioning have also been reported. While some guests found the air conditioning too cold, others appreciated the quiet and dark ambiance ideal for restful sleep.
Despite these drawbacks, the cleanliness of rooms remains a positive constant, ensuring that guests feel at ease during their stay. Overall, the hotel's strengths in décor, breakfast and service help balance the minor inconveniences noted in the reviews.
Beds
The beds at Original Sokos Hotel Presidentti in Helsinki receive a mixed reception from guests, but many highlight their comfort and quality. Numerous reviews commend the beds as very comfortable and spacious with several guests appreciating the cozy and first-class bedding and mattresses. The main beds are frequently described as soft, which appeals to guests who prefer a plusher sleeping experience. However, some guests find the softness less ideal, noting it can be too much for their preference.
While the main beds generally gain positive feedback, extra bedding options like sofa beds face criticism. Reviewers often describe the sofa beds as uncomfortable with some considering the third bed in the triple rooms impractical and not up to the standards of the main beds. The extra charges for these beds are also mentioned negatively. Pillows, another point of contention, are sometimes labeled as lumpy or too high, causing neck discomfort for some guests. Despite these issues, there are mentions of nice mattresses and high-quality bedding, indicating that when the fit is right, the sleep experience can be quite satisfying.
Overall, guests highlight the comfort and cleanliness of the beds at the hotel, even if a few specifics like pillow height and supplementary bedding options could use some improvement.
Cleanliness
Original Sokos Hotel Presidentti Helsinki garners mixed reviews regarding its cleanliness. Many guests commend the hotel for having clean and stylish rooms, emphasizing their satisfaction with the neat and tidy state upon arrival. Several guests noted that the rooms were very clean and others specifically mentioned spotless conditions and well-done cleaning. Additionally, the atmosphere in the hotel rooms was often described as cozy and peaceful and some praised the cleanliness of the swimming pool and sauna areas.
However, several reviews pointed out significant concerns about the overall cleanliness and housekeeping practices. There were frequent reports of dust, dirty floors and occasional cleanliness issues, such as hair and stains in bathtubs and floors that had not been adequately swept. In particular, cleanliness problems were noted in public areas like the breakfast area, where dishes were not cleared promptly and the coffee/tea station was often messy.
Additionally, some guests experienced lapses in regular housekeeping with rooms not being cleaned every day and issues with amenities like soap and hand sanitizer not being replenished promptly. There were also remarks about the bathroom facilities, such as water spilling issues and insufficient separation between the bathroom and toilet areas.
In summary, while many guests found the rooms and overall hotel to be clean and pleasant, there are notable inconsistencies that suggest the hotel could benefit from more rigorous and consistent housekeeping practices to address the varied feedback.
Staff
Guests at the Original Sokos Hotel Presidentti Helsinki have frequently praised the hotel staff for being friendly, helpful and professional. Many reviews highlighted the courteous and cooperative nature of the team, often noting their welcoming demeanor and excellent customer service. The reception staff, in particular, were commended for their politeness and efficiency with several guests appreciating their fast and seamless check-in experiences.
The breakfast staff also received positive remarks for their warm service, although some feedback indicated that they occasionally seemed overwhelmed during busy times. Despite this, the general consensus remained that the breakfast team provided pleasant and considerate service.
On the other hand, there were a few isolated incidents where guests felt the reception staff could be unfriendly or unaccommodating. These instances, however, were relatively rare in comparison to the overall positive sentiments expressed.
In summary, the staff at Original Sokos Hotel Presidentti contribute significantly to the hotel's welcoming atmosphere with their friendliness and professionalism frequently enhancing the guest experience.
Wi-Fi
The internet service at Original Sokos Hotel Presidentti Helsinki receives mixed feedback from guests. Many appreciate the fast and reliable Wi-Fi, emphasizing its consistent performance and the convenience of free access. Guests mention positive aspects like the available internet access and the option to use the TV for internet browsing and watching YouTube. However, some criticisms point out issues such as the Wi-Fi not maintaining a connection for long periods and instances where no Wi-Fi connection was found. Therefore, while the hotel's internet service generally meets expectations, there are occasional lapses in connectivity that guests have experienced.
Gym
The gym at Original Sokos Hotel Presidentti Helsinki receives positive feedback for being versatile and good overall. Guests appreciate the accessibility and the combination of facilities, including a fitness center, sauna and swimming pool. While a few reviewers noted the gym's small size and missing equipment like a pull-up bar, these points did not overshadow the generally favorable views. There were minor issues such as a broken disinfectant bottle and a lack of water; however, these did not detract significantly from the guests' positive experience with the gym amenities. Overall, the combination of location and comprehensive facilities makes the hotel's fitness offerings a highlight for many visitors.
Pool
The pool and sauna amenities at the Original Sokos Hotel Presidentti Helsinki have gathered mixed reviews from guests. On a positive note, many guests appreciated the availability of a swimming pool and sauna, describing them as great and an extra plus to their stay. The sauna in the room was mentioned as comfortable and convenient. Some guests found the pool to be nice, wonderful and clean and appreciated that it was free of charge in the evenings. The pool and sauna were frequently highlighted together, suggesting that they complement each other well, creating a pleasant experience for visitors who enjoy these facilities.
However, several guests noted that the pool is significantly colder than expected, which could be off-putting for those looking to relax. Descriptions of the pool range from extremely cold to simply cold but nice. The size of the pool was also a point of contention with some guests mentioning it was much smaller than it appears in photos and too small for comfort, particularly when there are many children. Additionally, the pool hours were considered short by some and there were a few remarks about the sauna being turned off or water leaks impacting the swimming experience.
While the pool and sauna decidebly offer value to guests' stays, they also come with aspects that may not meet everyone's expectations.
Parking
Guests at the Original Sokos Hotel Presidentti Helsinki commonly highlight the convenience of having an on-site parking garage directly connected to the hotel. Reviews often mention the availability of parking spaces in the garage, which adds to the ease of access. However, several guests pointed out that the parking costs are above average with some describing it as pricey or expensive. Additionally, parking spaces have been described as narrow and a few reviews suggest that the spaces could benefit from repainting for better clarity. Despite these concerns, the secure and readily accessible parking options contribute positively to the overall guest experience.
Family
The Original Sokos Hotel Presidentti in Helsinki provides several activities tailored for children, making it a child-friendly destination. Guests frequently praise the playroom filled with toys, offering a wonderful space for children to enjoy during their stay. The secret detective adventure adds an extra layer of excitement, ensuring a memorable experience for young guests. Families tend to enjoy their time at this hotel, appreciating the amenities and services designed with children in mind.
The hotel rooms are particularly family-oriented, often featuring extra beds conveniently located close to each other, which is a thoughtful touch for those traveling with kids. The availability of cribs is another aspect that benefits families with babies. However, while these rooms are great for families, some guests felt they might not be as suitable for adults without children.
In summary, the Original Sokos Hotel Presidentti is highly recommended for families due to its child-centric services and facilities, although it might be less ideal for adult-only groups or those seeking a more serene atmosphere.
Nightlife
The nightlife around the Original Sokos Hotel Presidentti Helsinki offers a mix of experiences. The hotel's central location makes it convenient for evening strolls and returning from dinners with the added benefit of being near the station. Despite being in the city center, guests have noted that the vicinity can be calm and quiet at night, even on weekends. However, some have experienced loud music from nearby bars affecting their sleep.
4 Star
Original Sokos Hotel Presidentti Helsinki boasts a prime city-center location, making it a convenient spot for travelers. Guests appreciate the stylish and neat ambiance of the hotel, complemented by an excellent breakfast offering. The efficient staff and good service further elevate the guest experience. While some concerns about cleanliness and breakfast quality have been noted, the overall positive aspects such as room cleanliness and a well-maintained establishment contribute to its four-star standing.
Indoor Pool
Original Sokos Hotel Presidentti Helsinki offers guests access to an indoor pool, which many have highlighted positively in their reviews. The pool, although described as somewhat tired, provides a good opportunity for relaxation and recreation. In addition to the pool, the hotel also features a sauna, adding to the leisure amenities appreciated by visitors. Some guests have noted that the swimming pool hours could be extended to better accommodate different schedules. Overall, the indoor pool and sauna are valued features of the hotel, contributing to a pleasant stay.
Yes, Original Sokos Hotel Presidentti Helsinki has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Original Sokos Hotel Presidentti Helsinki.
Yes, Original Sokos Hotel Presidentti Helsinki welcomes dogs.
Yes, parking facilities are available at Original Sokos Hotel Presidentti Helsinki.
Yes, Original Sokos Hotel Presidentti Helsinki has a gym.