Renaissance Hong Kong Harbour View Hotel
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Summary of reviewsThe Renaissance Hong Kong Harbour View Hotel receives high marks for its advantageous and convenient location. Guests frequently commend its proximity to key transportation hubs, convention centers and the WanChai Star Ferry terminal, all of which facilitate easy exploration of Hong Kong. The waterfront setting provides stunning harbor and Kowloon views, enhancing the overall experience for both business travelers and tourists alike. The area’s accessibility to various eateries and shops further cements the hotel as a practical and scenic choice.
The breakfast service at the hotel is also a major highlight, boasting a diverse selection catering to various dietary needs, including vegetarian and vegan options. The overall quality and variety of food, from local delicacies to international dishes, receive consistent praise. However, the breakfast room has been criticized for lacking natural light and the high demand occasionally causes crowding and waiting times. Despite these minor issues, guests appreciate the excellent service and comprehensive offerings.
Similarly, the dining experiences during dinner are noted for their high quality and variety, especially at the hotel's notable restaurants like Moon Bay and Dynasty. The 42nd floor lounge is lauded for its exceptional food and drinks, providing a notable dining experience, though room service sometimes serves as the only dinner option.
Guest experiences with the rooms are somewhat mixed. On the positive side, rooms are lauded for their beautiful decor and breathtaking harbor views. They are generally clean and the beds are comfortable, contributing to a restful stay. However, some guests find the rooms small by five-star standards and note issues such as wear and tear, maintenance problems and musty odors.
The hotel’s cleanliness garners varied feedback with many guests commending the overall tidiness and housekeeping. However, a few point out specific issues like outdated bathrooms, dampness and noisy air conditioning. Nevertheless, the friendly and attentive staff enhance the stay, maintaining a generally positive perception of cleanliness.
The staff at the Renaissance Hong Kong Harbour View Hotel receive widespread acclaim for their professionalism and friendly service. Described as helpful and efficient, particularly the front desk and concierge teams, they significantly contribute to a welcoming and comfortable environment. Occasional language barriers are mentioned, but overall, the staff performance is seen as a major asset to the hotel.
The pool area is another leading feature with guests praising its large size, beautiful landscape and serene ambiance. It is noted as one of the largest hotel pools in Hong Kong, complemented by amenities like an outdoor children's playground, making it a standout aspect of the property.
Guest opinions on the bedding are diverse with many finding the beds and pillows incredibly comfortable. However, some reviews indicate that certain mattresses and pillows are old and uncomfortable, suggesting that updates could improve consistency in sleep quality.
While the hotel’s five-star status has been questioned by some guests due to smaller room sizes and service quality not meeting expectations, its functionality as a business hotel is well-regarded. Its proximity to the exhibition center makes it ideal for trade fair attendees, offering convenience and comfort for business travelers.
In summary, the Renaissance Hong Kong Harbour View Hotel offers a prime location, high-quality breakfast and dining options, excellent staff service and impressive pool facilities. While there are areas for improvement in room maintenance and bedding consistency, the overall guest experience is notably positive, making it a favored choice for visitors to Hong Kong.
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The breakfast service at the hotel is also a major highlight, boasting a diverse selection catering to various dietary needs, including vegetarian and vegan options. The overall quality and variety of food, from local delicacies to international dishes, receive consistent praise. However, the breakfast room has been criticized for lacking natural light and the high demand occasionally causes crowding and waiting times. Despite these minor issues, guests appreciate the excellent service and comprehensive offerings.
Similarly, the dining experiences during dinner are noted for their high quality and variety, especially at the hotel's notable restaurants like Moon Bay and Dynasty. The 42nd floor lounge is lauded for its exceptional food and drinks, providing a notable dining experience, though room service sometimes serves as the only dinner option.
Guest experiences with the rooms are somewhat mixed. On the positive side, rooms are lauded for their beautiful decor and breathtaking harbor views. They are generally clean and the beds are comfortable, contributing to a restful stay. However, some guests find the rooms small by five-star standards and note issues such as wear and tear, maintenance problems and musty odors.
The hotel’s cleanliness garners varied feedback with many guests commending the overall tidiness and housekeeping. However, a few point out specific issues like outdated bathrooms, dampness and noisy air conditioning. Nevertheless, the friendly and attentive staff enhance the stay, maintaining a generally positive perception of cleanliness.
The staff at the Renaissance Hong Kong Harbour View Hotel receive widespread acclaim for their professionalism and friendly service. Described as helpful and efficient, particularly the front desk and concierge teams, they significantly contribute to a welcoming and comfortable environment. Occasional language barriers are mentioned, but overall, the staff performance is seen as a major asset to the hotel.
The pool area is another leading feature with guests praising its large size, beautiful landscape and serene ambiance. It is noted as one of the largest hotel pools in Hong Kong, complemented by amenities like an outdoor children's playground, making it a standout aspect of the property.
Guest opinions on the bedding are diverse with many finding the beds and pillows incredibly comfortable. However, some reviews indicate that certain mattresses and pillows are old and uncomfortable, suggesting that updates could improve consistency in sleep quality.
While the hotel’s five-star status has been questioned by some guests due to smaller room sizes and service quality not meeting expectations, its functionality as a business hotel is well-regarded. Its proximity to the exhibition center makes it ideal for trade fair attendees, offering convenience and comfort for business travelers.
In summary, the Renaissance Hong Kong Harbour View Hotel offers a prime location, high-quality breakfast and dining options, excellent staff service and impressive pool facilities. While there are areas for improvement in room maintenance and bedding consistency, the overall guest experience is notably positive, making it a favored choice for visitors to Hong Kong.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Skyscraper Hotel
Hotel with Outdoor Pool
Guest Reviews
The Renaissance Hong Kong Harbour View Hotel is praised for its excellent and convenient location, making it a top choice for visitors attending events at the nearby convention centers. Guests appreciate its proximity to the WanChai Star Ferry terminal and MTR stations, which provide easy access to various parts of Hong Kong, including key sites like the HKTDC Fair and the CBD. The hotel's position next to the waterfront offers stunning views of the harbor and Kowloon, which are frequently highlighted as memorable features of their stay. Additionally, the location is well-connected to an array of eateries, shops and public transportation, making it a strategic base for both business travelers and tourists. The combination of convenience, accessibility and scenic vistas makes this hotel a prime choice for visitors looking for comfort and efficiency in Hong Kong.
Located at the heart of Hong Kong's bustling landscape, Renaissance Hong Kong Harbour View Hotel offers a breakfast experience that has garnered praise for its variety and quality. Guests have highlighted the diverse selection available, catering to various dietary preferences with vegetarian and vegan options. The quality of food is consistently mentioned as excellent with the soups and a wide array of delicious dishes receiving special attention.
The buffet breakfast is described as plentiful and delicious, ensuring that visitors can start their day with a satisfying meal. Many guests appreciate the comprehensive and rich selection, ranging from local delicacies to international cuisine. The friendly service from the breakfast staff enhances the dining experience, making it even more enjoyable.
However, there are a few areas for improvement. Some guests have noted that the breakfast room lacks natural light, comparing it to a factory setting. Additionally, the high demand for breakfast occasionally results in long waiting times and crowded conditions.
Despite these minor drawbacks, the overall impression of the breakfast at Renaissance Hong Kong Harbour View Hotel remains highly positive with many applauding the variety, quality and service provided.
The Renaissance Hong Kong Harbour View Hotel earns high marks for its dining experiences, particularly for its breakfast and dinner buffets which boast high-quality food and a wide variety of choices. Dining at the hotel's restaurants, including Moon Bay and Dynasty, is exceptional, though dining at the Dynasty Chinese Restaurant can be quite expensive. The hotel’s lounge on the 42nd floor is another highlight, offering excellent food and drinks. However, the food options in the main restaurant are somewhat limited and may not cater to all preferences. Despite this, the quality and taste of the dishes receive strong recommendations from guests. Additionally, the Mirage restaurant provides a great dining experience with the half board package. Guests should be aware that room service is sometimes the only option for dinner.
The Renaissance Hong Kong Harbour View Hotel serves up a varied experience when it comes to its rooms. Positively noted for beautiful decor and breathtaking views, especially those overlooking the harbour, guests can enjoy spectacular vistas that stretch across to Kowloon. The rooms are generally clean and come equipped with comfortable beds, ensuring a restful sleep, while amenities like air purifiers enhance overall comfort.
However, there are consistent remarks about the size of the rooms with many finding them quite small, especially by the standards of a five-star hotel. Some rooms have been described as worn out and in need of renovation with occasional maintenance issues such as water damage and difficult-to-close bathroom doors. Additionally, some guests have noted a musty smell and other unpleasant odors in certain rooms, despite efforts to mask these smells with fragrances.
Despite these drawbacks, the rooms with harbor views continue to leave a lasting positive impression and the overall cleanliness and comfort of the bedding remain strong points. The hotel staff is friendly and responsive, which enhances the overall stay experience, despite the challenges presented by the compact living spaces and minor maintenance issues.
Visitors to Renaissance Hong Kong Harbour View Hotel have mixed experiences when it comes to the quality of the beds. Guests frequently praise the beds and pillows for their remarkable comfort, making for a good night's sleep in many cases. Descriptions such as 'really comfortable' and 'very comfortable—great for sleeping' suggest that, for numerous guests, the bedding meets high standards of comfort.
However, a significant number of reviews point out issues with the mattresses and pillows. Several guests found the mattresses to be too old and incredibly uncomfortable with one noting an old spring mattress causing disturbances if anyone moves. There were mentions of thin quilts and pillows that collapse flat, further detracting from the sleeping experience for some.
Overall, while a notable number of guests celebrate the quality and softness of the bedding, inconsistencies in mattress and pillow quality suggest that the hotel could benefit from updates to enhance guest comfort uniformly.
Renaissance Hong Kong Harbour View Hotel garners a mix of feedback regarding its cleanliness. Many guests appreciate the hotel's overall cleanliness, finding the rooms to be clean, modern and well-maintained. Housekeeping is often commended for doing a fantastic job in maintaining room cleanliness. Guests also note that staff members are both friendly and attentive, adding to a pleasant stay.
However, some aspects garner criticism. Several reviews point out that certain rooms are not as clean as expected from a 5-star hotel with issues such as dampness, musty smells and outdated bathrooms. Additionally, noisy air conditioning and complex lighting systems are mentioned as areas for improvement. There are also notes about worn-out elements like faded wallpaper and insufficiently clean mattresses. Despite these points, many guests find their rooms comfortable and the hotel's general sense of cleanliness satisfactory.
The Renaissance Hong Kong Harbour View Hotel consistently receives high praise for its dedicated and professional staff. Described frequently as helpful, friendly and kind, the team is noted for their superb service across all departments. Guests particularly commend the front desk and reception staff for their politeness and efficiency. The concierge service stands out with many appreciating their assistance in planning tours and providing useful information.
Despite a few isolated critiques concerning language barriers and individual staff demeanor, the majority of feedback emphasizes the staff's exceptional service attitude, attentiveness and willingness to go above and beyond to ensure a pleasant stay. Whether dealing with the executive club or general services, staff members are lauded for their proactive, quick and efficient approach, helping to create a welcoming and comfortable environment for all visitors. Overall, the efforts and professionalism of the hotel's staff significantly enhance the guest experience at this hotel.
The pool at the Renaissance Hong Kong Harbour View Hotel receives numerous positive remarks from guests. The large, beautifully landscaped pool area is frequently praised, providing a serene escape with good bay views, especially from higher floors. Guests describe the pool as lovely, pleasant and very beautiful, enjoying it daily and appreciating the friendly pool staff. The notable size of the pool adds to its appeal and it is one of the largest in Hong Kong's hotel scene. Despite occasional closures, possibly due to seasonal reasons, the pool area remains a standout feature of the hotel, complemented by additional amenities like an outdoor children's playground on the 11th floor.
Situated in a fairly good location, the Renaissance Hong Kong Harbour View Hotel offers convenient access to transportation, making it easy to explore the island via tram. However, the hotel has received mixed reviews regarding its five-star status. Several guests have expressed disappointment, noting that the quality of facilities and services does not align with their expectations for a five-star establishment. Complaints include smaller room sizes compared to typical five-star standards, service issues and an overall feeling that the hotel is more on par with a four-star rating. Unfortunately, some experiences have been particularly negative with instances of unacceptable service and lack of privacy. Despite its decent location, the hotel’s pricing and service quality have been criticized as falling short of five-star expectations, leaving some guests feeling dissatisfied with their stay.
The Renaissance Hong Kong Harbour View Hotel is well-regarded as a streamlined business hotel that prioritizes the needs of its guests. Its prime location next to the exhibition center makes it an ideal choice for those attending trade fairs. Guests find it great and very comfortable with a good breakfast to start the day. Its proximity to the fair and easy access to public transport add to its convenience. This is considered one of the best hotels for both business and family travel in Hong Kong. However, it should be noted that the hotel lacks beauty and hairdressing services.
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Location
Breakfast
The buffet breakfast is described as plentiful and delicious, ensuring that visitors can start their day with a satisfying meal. Many guests appreciate the comprehensive and rich selection, ranging from local delicacies to international cuisine. The friendly service from the breakfast staff enhances the dining experience, making it even more enjoyable.
However, there are a few areas for improvement. Some guests have noted that the breakfast room lacks natural light, comparing it to a factory setting. Additionally, the high demand for breakfast occasionally results in long waiting times and crowded conditions.
Despite these minor drawbacks, the overall impression of the breakfast at Renaissance Hong Kong Harbour View Hotel remains highly positive with many applauding the variety, quality and service provided.
Dinner
Rooms
However, there are consistent remarks about the size of the rooms with many finding them quite small, especially by the standards of a five-star hotel. Some rooms have been described as worn out and in need of renovation with occasional maintenance issues such as water damage and difficult-to-close bathroom doors. Additionally, some guests have noted a musty smell and other unpleasant odors in certain rooms, despite efforts to mask these smells with fragrances.
Despite these drawbacks, the rooms with harbor views continue to leave a lasting positive impression and the overall cleanliness and comfort of the bedding remain strong points. The hotel staff is friendly and responsive, which enhances the overall stay experience, despite the challenges presented by the compact living spaces and minor maintenance issues.
Beds
However, a significant number of reviews point out issues with the mattresses and pillows. Several guests found the mattresses to be too old and incredibly uncomfortable with one noting an old spring mattress causing disturbances if anyone moves. There were mentions of thin quilts and pillows that collapse flat, further detracting from the sleeping experience for some.
Overall, while a notable number of guests celebrate the quality and softness of the bedding, inconsistencies in mattress and pillow quality suggest that the hotel could benefit from updates to enhance guest comfort uniformly.
Cleanliness
However, some aspects garner criticism. Several reviews point out that certain rooms are not as clean as expected from a 5-star hotel with issues such as dampness, musty smells and outdated bathrooms. Additionally, noisy air conditioning and complex lighting systems are mentioned as areas for improvement. There are also notes about worn-out elements like faded wallpaper and insufficiently clean mattresses. Despite these points, many guests find their rooms comfortable and the hotel's general sense of cleanliness satisfactory.
Staff
Despite a few isolated critiques concerning language barriers and individual staff demeanor, the majority of feedback emphasizes the staff's exceptional service attitude, attentiveness and willingness to go above and beyond to ensure a pleasant stay. Whether dealing with the executive club or general services, staff members are lauded for their proactive, quick and efficient approach, helping to create a welcoming and comfortable environment for all visitors. Overall, the efforts and professionalism of the hotel's staff significantly enhance the guest experience at this hotel.
Pool
5 Star
Business
Yes, Renaissance Hong Kong Harbour View Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Renaissance Hong Kong Harbour View Hotel.
No, Renaissance Hong Kong Harbour View Hotel doesn't allow dogs.
Yes, parking facilities are available at Renaissance Hong Kong Harbour View Hotel.
Yes, Renaissance Hong Kong Harbour View Hotel has a gym.
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