Ostria Resort & Spa

Ierapetra , , Katharades (Show on Map)
8.9
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe staff at Ostria Resort & Spa received mixed reviews from guests. Some found them to be friendly, helpful and of high quality, while others had negative experiences. Communication at reception needed improvement and guests reported having to ask for basic amenities like toilet paper and wifi codes multiple times. Some encountered issues with the minibar and had to walk to reception for assistance. Despite these issues, there were still positive reviews about the staff being willing to go out of their way to ensure a pleasant stay.
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Hotel Taking Steps Towards Sustainability
Ostria Resort & Spa is a beacon of sustainable tourism, committed to leaving the smallest possible environmental footprint. The Resort makes an emphatic statement in protecting the local and global environment by minimizing its environmental impact in all its activities, products, and services. This commitment is reinforced through consistent adherence to all environmental obligations and integrating environmental management into all aspects of business operations. Waste is meticulously separated and recycled, with stringent waste management practices that involve the collection of paper, glass, iron, aluminum, batteries, light bulbs, and even used cooking oil by certified companies. The emphasis on reducing waste generation extends to the hotel's use of energy, water, materials, and other natural resources, prioritizing efficiency and long-term sustainability.

This beachfront Resort goes above and beyond to conserve natural resources, with electric vehicles for transportation within the premises, solar panels for hot water production, energy-saving bulbs, and smart window sensors that automatically stop air-conditioners when windows or balcony doors are open. In its mission to reduce water consumption, the Resort features shower cabins instead of bathtubs, a water-conscious housekeeping team, and an automatic watering system for its gardens of water-efficient plants. The resort has also implemented a "save water - go green" program for linen replacement in all rooms, encouraging guests to partake in its eco-friendly efforts. The commitment to environmental stewardship at Ostria Resort & Spa also translates into using professional eco-friendly detergents, cleaning products, sanitizers, and disinfectants, and a strong emphasis on education for staff to adopt and maintain sustainable practices.
Certifications:
ISO 14001 Environmental management systems
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Use of non-toxic cleaning products
LED lighting throughout the premises
Environmental manager appointed
Employees are trained to follow environmental policies
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Waste is separated into at least 3 categories
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Air-conditioning and heating automatically switches off when windows are open
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Ostria Resort & Spa

Hotel with Spa
Kallisti Wellness and Fitness Spa is the place to enhance guests' harmony and well-being. The hotel's spa aims to balance your body and soul through holistic therapies for individuals, as well as for couples and friends. The element of water in combination with various essential oils creates the perfect base for both body and face therapies. The spa area features hammam, sauna, a heated indoor pool and a private suite designed for a unique experience of wellness inspired by the ancient Greek myth of Love and Soul.

Luxury Hotel

Beachfront Hotel
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors

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Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Children's Pool    Outdoor Pool  


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Number of all tennis courts 4
Number of indoor/covered tennis courts 0
Number of lighted tennis courts 4
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Room Types
Junior Suite with Garden View This spacious room comprises one bedroom with 2 twin beds or a double bed, separate room with 2 sofa beds, modern bathroom with separate walk-in shower cabin, and private balcony with views of the garden. A satellite TV and free WiFi are provided.

Superior Double or Twin Room with Pool View Spacious suite with modern facilities, pool views and direct access to the Zen pool from the terrace.

Junior Suite with Pool View This family room is located by the Zen pool.

Junior Suite with Pool View This suite's special feature is the infinity pool. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with pool views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.

One-Bedroom Suite This suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 3 beds.

About Ostria Resort & Spa
License: 1040Κ015Α0058700
Guest Reviews
8.9
Excellent
Staff
The staff of Ostria Resort & Spa received mixed reviews from guests. While some found the team to be of very high quality and happy to serve, others had negative experiences. Some guests reported that the reception staff were not friendly and communication at reception needed improvement. Guests also mentioned having to ask multiple times for items like toilet paper and wifi codes. In one instance, a promised vase was not delivered to the room by the personnel. Some guests encountered trouble with the minibar and had to walk to reception to get help. Despite these issues, other guests found the staff to be friendly, helpful and willing to go out of their way to ensure a pleasant stay.


Yes, Ostria Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Ostria Resort & Spa.

No, Ostria Resort & Spa doesn't allow dogs.

Yes, parking facilities are available at Ostria Resort & Spa.

Yes, Ostria Resort & Spa has a gym.

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