AC Hotel by Marriott Innsbruck

Innsbruck 47.26222500, 11.39607000 , Salurner Strasse 15 (Show on Map)
8.7
Very Good


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Summary of reviewsThe AC Hotel by Marriott Innsbruck stands out prominently for its prime location, spacious and modern rooms and exceptional cleanliness. Situated centrally, the hotel offers easy access to the main train station and picturesque old town, making city exploration effortless. The convenience extends with accessible public transport and scenic mountain views, ensuring a pleasant stay amidst the vibrant city life.

Breakfast at the hotel receives high marks for its extensive variety and quality, catering to diverse dietary needs and preferences. Guests commend the fresh and delicious options, although some note it is slightly pricey. The dinner service has mixed reviews with praise for the quality of the dishes but critiques regarding a limited menu and lack of a la carte options.

Rooms are described as spacious, clean and stylishly decorated, featuring comfortable beds and panoramic mountain views. While there are occasional maintenance issues, the overall guest experience is positive, supported by well-maintained facilities and high cleanliness standards.

The hotel's staff garners exceptional praise for their friendliness, professionalism and willingness to assist with several staff members leaving a lasting impression on guests. The efficient and welcoming service is a key aspect of the hotel's positive guest experience.

The hotel's fitness facilities are well-regarded, offering modern and well-maintained equipment and the 24/7 access is appreciated. Although the gym is small, it caters well to guests' fitness routines, complemented by adjacent wellness facilities.

Parking is convenient and secure, featuring an underground garage with EV charging stations, though some guests find the costs high. The hotel's provision for electric vehicle charging is well-received, enhancing the overall experience for EV owners.

Family accommodations are notably excellent with spacious rooms and thoughtful amenities catering to family needs. The hotel's ambiance is welcoming and family-friendly, featuring activities and meal options tailored for children.

Overall, the AC Hotel by Marriott Innsbruck is highly recommended for its unbeatable location, comfortable and clean rooms, excellent service and family-friendly environment, making it an ideal base for exploring Innsbruck and enjoying its scenic beauty.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Casino Hotel

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Guest Room with King Bed and Mountain View The double room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.

Standard Guest Room with Two Double Beds and Mountain View The double room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds.

Deluxe Guest Room with King Bed and Mountain View - High Floor Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.

Deluxe Guest Room with Two Double Beds and Mountain View - High Floor Offering bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.

One Bedroom Suite with King Bed and mountain View - High Floor This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and bathrobes. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit has 3 beds.

Guest Reviews
8.7
Very Good
Location
Nestled in a prime spot in the heart of Innsbruck, the AC Hotel by Marriott Innsbruck garners exceptional praise for its central location. Just a short 5-minute walk from the main train station and within easy reach of the picturesque old town, the hotel's strategic placement makes navigating the city effortless. Guests appreciate its proximity to major attractions, shopping areas and an array of delightful bakery cafes and restaurants.

The hotel is ideally positioned between the historic center and modern amenities, ensuring visitors can enjoy both vibrant city life and serene mountain views. From its quiet setting despite being centrally located to easy access to public transport, every corner of Innsbruck is within walking distance. The convenience of nearby bus and tram stops further enhances connectivity, making it a perfect base for exploring the city.

In sum, the AC Hotel by Marriott Innsbruck stands out for its unbeatable location, superb views and easy access to travel hubs, delivering a comfortable and highly convenient stay for those looking to experience all Innsbruck has to offer.

Breakfast
The breakfast at AC Hotel by Marriott Innsbruck receives high praise from guests for its quality and variety. The buffet is described as extensive, offering a good selection of both sweet and savory options, ensuring there is something for everyone, including vegans and those with specific dietary needs. Fresh fruits, cereals, pastries and hot dishes like eggs and bacon are commonly highlighted. Many reviews mention the breakfast as being delicious, rich and abundant with the service also receiving commendations for being professional and welcoming.

Guests find the breakfast to be an excellent start to their day, often described as more than satisfactory and a highlight of their stay. The high quality and assortment of food leave little to be desired, making it a point of enjoyment for many. However, some guests feel the breakfast is on the pricier side and a few reviews noted issues like cold omelettes and delayed replenishment.

Despite some minor critiques, the overall sentiment is overwhelmingly positive with many guests considering it one of the best hotel breakfasts they’ve experienced in Europe. The combination of great food variety, freshness and good service makes breakfast at this hotel a well-regarded experience for guests.

Dinner
The dinner experience at AC Hotel by Marriott Innsbruck appears to be characterized by both high points and certain limitations. Guests frequently highlighted the excellent quality of the available dishes despite the limited menu with special praise for the fantastic New Year's Eve dinner. The hotel’s central location offers easy access to nearby restaurants and cafes, which provides alternatives for dining.

However, the hotel restaurant has a limited offer in the evening with only snacks available and no a la carte options. Some visitors found the restricted menu unsatisfactory and felt the dinner options were below par or overpriced. It has been noted that there is no restaurant service for dinner and on December 24th, the only option was a special Christmas menu requiring a reservation. Additionally, amenities like room service, snacks and pastries are not available.

Ultimately, while some guests enjoyed the high-quality dishes provided, others were disappointed by the limited dinner menu and the unavailability of dinner service at the hotel itself.

Rooms
The rooms at AC Hotel by Marriott Innsbruck earn high marks for their spaciousness, cleanliness and modern design. Guests frequently remark on the panoramic mountain views available from higher floors, which significantly enhance the overall experience. Many highlight the comfortable and sizable beds, along with well-equipped facilities, ensuring a pleasant stay. The interiors are described as stylish and cozy with newly renovated rooms adding a modern touch. Notably, rooms feature large and well-maintained bathrooms and the overall cleanliness is often praised. Despite some minor drawbacks such as occasional maintenance issues and a few comments on room decor and amenities, the hotel's rooms are generally regarded as a top-notch, comfortable and visually appealing accommodation choice, ideal for both relaxation and enjoying the scenic beauty of Innsbruck.

Beds
Guests of the AC Hotel by Marriott Innsbruck often highlight the comfort and quality of the beds as a major positive aspect of their stay. Reviews frequently emphasize that the beds are described as very comfortable with many mentioning their large size, ranging from king-size to queen-size beds. Guests found the beds to be incredibly cozy and often referred to them as heavenly or top-notch with mattresses and pillows receiving particularly good mentions for their comfort.

The beds are not only comfortable but also spacious, making for a pleasant sleeping experience. In addition, the hotel maintains a high standard of cleanliness for the bedding with bed linen frequently noted for being pleasantly fresh. Despite a few mentions of beds being too soft or too firm for some individuals’ preferences and a few reports of beds being too narrow or poorly made, the general consensus is that the hotel provides a restful and comfortable sleeping environment.

In summary, the beds at AC Hotel by Marriott Innsbruck are a highlight for many guests, combining size, comfort and quality to enhance the overall stay experience.

Cleanliness
AC Hotel by Marriott Innsbruck impresses guests with its exceptional commitment to cleanliness. The recurring theme among the reviews is the hotel's impeccable hygiene standards, reflected in phrases like "spotlessly clean," "immaculate cleanliness," and "perfect cleanliness." Visitors consistently found the rooms to be very clean, tidy and well-maintained. The common areas and overall hotel facilities also received praise for their cleanliness and well-kept appearance.

The hotel's approach to maintaining clean environments seems to extend to thorough daily cleaning routines with rooms being cleaned well each day. Bathrooms, in particular, were noted for their cleanliness with several guests highlighting the spotless state and timely provision of hygiene items.

Despite the overwhelmingly positive feedback, there were occasional mentions of lapses, such as rooms not being cleaned on some days or areas like under the beds remaining dusty. However, these instances appeared minor compared to the overall high standards consistently upheld across the establishment.

The positive emphasis on cleanliness contributes to a comfortable and reassuring stay, making AC Hotel by Marriott Innsbruck a reliable choice for those prioritizing hygiene in their travel accommodation.

Staff
Guest reviews for the AC Hotel by Marriott Innsbruck consistently highlight the remarkable friendliness and professionalism of the staff. A recurring theme in the reviews is the exceptional customer service provided by the employees, described as attentive, helpful and always eager to assist. Many guests specifically noted the warmth and kindness of the reception staff with several mentions of specific employees like Deniz and Emine who left a positive impression.

The hotel staff are frequently commended for their welcoming nature and proactive approach to making guests feel comfortable. Whether at the front desk, the bar or in their interactions throughout the hotel, the staff's friendly demeanor is often cited as one of the main reasons for a pleasant stay. The service is characterized as efficient and accommodating with many guests praising the staff’s readiness to go the extra mile to meet requests and ensure satisfaction.

Additionally, the staff are noted for their professionalism and knowledge about the local area, which further enhances the guest experience. There were occasional mentions of less favorable interactions, such as distant or robotic service in some cases, but these instances were rare and generally overshadowed by the widespread recognition of the staff’s outstanding performance.

In summary, the AC Hotel by Marriott Innsbruck is highly recommended for travelers seeking a hospitable and professional environment, bolstered by a team that excels in delivering friendly and efficient service.

Wi-Fi
Guests at the AC Hotel by Marriott Innsbruck have varying opinions about the WiFi service. On the positive side, many praised the internet's high speed and reliability with descriptions such as fast, reliable and strong. Some found the WiFi in the lobby and public areas to be of good quality and free, particularly beneficial for Marriott members who can access it without additional costs.

However, numerous reviews highlighted concerns about WiFi availability and charges. Many guests were dissatisfied with the need to pay for WiFi in the rooms, noting a daily fee of €3. This charge was seen as unnecessary and outdated by many, especially given the expectation for complimentary internet access in modern hospitality. Some reviews pointed out that the connection was sometimes unstable or not ideal with common issues reported regarding WiFi coverage and reliability.

Overall, while the quality of WiFi received praise from some, the additional costs and issues with coverage detracted from the experience for many guests.

Gym
The fitness facilities at AC Hotel by Marriott Innsbruck are well-regarded by guests, highlighting a variety of positive aspects. The gym is described as modern, clean and well-maintained, offering great equipment such as treadmills, a bike, many dumbbells and a cable tower. The availability of the gym 24/7 adds to its appeal, making it a convenient option for travelers with different schedules. The fitness center, although noted by some as small, is deemed excellent for a quick workout and the equipment caters well to those looking to maintain their fitness routine on the go. Additionally, the gym is free for hotel guests, adding further value to their stay.

Guests also appreciate the adjacent wellness facilities. The sauna area is tastefully furnished and the steam room provided a relaxing option for unwinding. Some visitors noted the gym's connectivity to a more extensive fitness facility across the street, which can be an advantage for those seeking a more comprehensive workout experience.

While the feedback was overwhelmingly positive, a few guests mentioned that gym equipment could be slow or limited. However, these minor drawbacks didn't overshadow the overall satisfaction with the fitness amenities.

In summary, the AC Hotel by Marriott Innsbruck offers a commendable gym and wellness area that meets the needs of most fitness-conscious guests, enhancing their stay with quality, well-maintained and accessible facilities.

Parking
The parking situation at AC Hotel by Marriott Innsbruck offers a mix of convenience and cost considerations for guests. The hotel features an underground parking garage directly beneath the building, which many find convenient and secure. Guests appreciate the attached parking's ease of access and the clear signage guiding them to available spots. The presence of EV charging stations is also a commendable feature.

While the hotel's parking facilities are well-regarded, multiple reviews highlight the significant cost associated with using these services. The standard charge is around €20 per day, which some guests consider high. The necessity of additional payment and occasional issues with garage operations or entry can present a minor inconvenience. Despite the expense, the parking facilities' convenience and security are often mentioned as positive aspects, making the overall experience agreeable for many users.

Public and nearby parking options exist but come with their own fees and some guests suggest these alternatives can be quite expensive as well. Overall, although parking at the AC Hotel by Marriott Innsbruck is not included in the room cost and is deemed pricey by several guests, it remains a functional and accessible option for those traveling with a vehicle.

EV charging stations
The AC Hotel by Marriott Innsbruck is well-regarded for its excellent provisions for electric vehicle owners. The property features high-quality EV charging stations that are both available and conveniently located. Guests consistently highlighted the convenience and good availability of these charging points, ensuring a hassle-free experience for those traveling with electric vehicles. The availability of charging options is a notable feature that complements the overall guest experience at this hotel.

Family
The AC Hotel by Marriott Innsbruck emerges as an exceptional destination for families. The ambiance is notably family-friendly, creating a welcoming atmosphere that caters specifically to the needs of family groups. The hotel's rooms are spacious and comfortable, offering ample space for families with options that include connecting rooms and dedicated family rooms.

Environmental cleanliness is evident throughout the property, ensuring a safe and pleasant stay for guests of all ages. The service is remarkable, adding to the overall family-centric environment. The hotel's strategic location, just a 10-minute walk from downtown, makes it convenient for families to explore the city's attractions.

The breakfast service is praiseworthy, featuring a wide selection that includes a kids' menu and a designated kids' corner during meal times. Children are thoughtfully considered with activity packages provided to keep them entertained. All these amenities and provisions make it an ideal spot for family holidays or vacations.

From positive reviews, it is clear that the AC Hotel by Marriott Innsbruck is exceptionally regarded for its family-friendly accommodations and environment, making it a highly recommended choice for families looking to enjoy a comfortable and engaging stay in Innsbruck.

Ski
Nestled conveniently close to some of the region's best slopes, the AC Hotel by Marriott Innsbruck stands as an excellent choice for ski enthusiasts. The hotel's strategic location ensures easy access to renowned ski resorts with ski buses readily available and the main skiing areas just a short walk or drive away. Guests will appreciate the well-organized skiing infrastructure, including on-site ski storage and lockers, ski rentals and a specialized ski room for all equipment needs.

The accommodations cater specifically to skiers, offering a perfect base for those eager to hit the slopes. The helpful staff even assist in storing equipment, making both skiing and hiking experiences hassle-free. Several reviews highlight the convenience of being close to the ski slopes and the availability of services that enhance the overall skiing experience.

The hotel also boasts spectacular views of local landmarks such as the Olympic ski jump and the Bergisel ski jumping hill, adding a unique visual delight to the stay. Overall, the AC Hotel by Marriott Innsbruck is praised for its ideal location and comprehensive ski services, making it a top choice for a skiing getaway.

Nightlife
The AC Hotel by Marriott Innsbruck is ideally positioned for enjoying the vibrant nightlife of the city. Guests appreciate its proximity to various clubs and nightlife options, as well as the convenience of having a casino right next door. The hotel's bar also adds to the lively atmosphere with many finding it a great spot to spend the evenings. Although the bar service has received mixed reviews, the beautiful hall and overall good environment have been positively noted. Occasional street noise from partying has been mentioned, but the overall experience remains positive for those seeking nightlife adventures.

4 Star
Nestled in the heart of Innsbruck, the AC Hotel by Marriott often receives high praise for embodying the essence of a four-star hotel experience. Guests frequently highlight it as an exceptional and high-level property, lauding its model service and the overall accommodating stay it provides. Many reviewers consider it one of the best hotels in its category, often stating that the quality is not only typical of Marriott but also five-star worthy.

Visitors consistently report satisfaction with the four-star amenities and services offered, deeming the accommodations true to its four-star rating. Cleanliness, a hallmark of Marriott properties, meets the expectations of its guests, ensuring their prolonged comfort during their stay.

Nevertheless, some reviewers note peculiarities, such as free Wi-Fi being available only in public areas, which might not align with typical four-star standards. While the vast majority of feedback points towards a positive experience, a few reviews suggest that the quality fell short for a four-star hotel and that the price may be considered excessive by some.

Overall, though there are occasional concerns, the AC Hotel by Marriott Innsbruck primarily fulfills the high standards expected of a four-star hotel with commendable service, cleanliness and quality accommodations, making it a recommendable choice for travelers.

Business
The AC Hotel by Marriott Innsbruck emerges as an ideal choice for business travelers, offering a variety of amenities tailored to their needs. With its prime location near Innsbruck's main train station, the hotel ensures easy access to public transport and essential services like ski hire, enhancing convenience for guests with tight schedules.

The hotel is well-suited for business stays, featuring fully equipped business suites and a business center. Small but functional workspaces, such as tables with printers, meet the basic requirements for working on the go. For hosting meetings, the availability of well-appointed meeting rooms and on-site facilities supports seamless business operations.

Guests frequently highlight the hotel's business-friendly environment, making it a go-to destination for business trips. There is a strong integration of services catering specifically to business needs, from good business support to standard services expected in a quality business hotel. Despite the necessity for more power outlets, the overall setup is conducive to productivity.

While it may primarily cater to business clients, which might not make it the best option for family stays, it provides all the essential services, making it perfect for professionals. The hotel's profile is that of a straightforward, business-like establishment, focused on providing a practical and efficient stay for business travelers.

Accessible
AC Hotel by Marriott Innsbruck appears to be a well-regarded choice for travelers with disabilities, thanks to a range of accessibility features that cater to various needs. Guests have praised the hotel for its step-free entrance, which simplifies access for those with mobility challenges. The availability of elevators further ensures ease of movement within the hotel. The accessible rooms and wheelchair-friendly facilities enhance the comfort of guests requiring special accommodations.

The hotel's location is also a significant advantage, being close to public transportation and the train station, which makes traveling around the city more convenient. The underground garage is noted for its easy access, adding another layer of convenience for travelers.

However, a couple of reviews have pointed out that the pedestrian entrance is poorly marked, which might pose a minor inconvenience. Despite this, the overall accessibility of the hotel remains highly rated with guests appreciating the thoughtful solutions provided to enhance their stay. This makes AC Hotel by Marriott Innsbruck a reliable option for guests with accessibility needs.

Casino
AC Hotel by Marriott Innsbruck is perfectly positioned for those keen on casino entertainment, featuring a direct link to the bustling Innsbruck Casino. Located right next to the hotel, guests enjoy easy and convenient access to a casino that offers a wide variety of games, including table games and slot machines. The casino setting is clean and equipped with essential game-related facilities, enhancing the overall experience. Whether looking for a quick gaming session or an extended stay, the proximity and integration with the casino make this hotel an ideal choice for leisure travelers seeking entertainment right at their doorstep. The added allure of having a renowned casino within the hotel premises turns a stay at the AC Hotel by Marriott Innsbruck into a dynamic and lively retreat.

Honeymoon
The AC Hotel by Marriott Innsbruck emerges as a top choice for honeymooners, offering a wonderful destination for newlyweds seeking a romantic escape. Many guests have praised the hotel for being honeymoon-friendly, highlighting its suitability for couples looking to celebrate their recent nuptials. The property is consistently described as perfect and ideal for a honeymoon, ensuring high-quality experiences for those in search of a memorable stay. With its focus on providing an ideal honeymoon environment, the hotel promises a delightful and romantic getaway.

Romantic
The AC Hotel by Marriott Innsbruck has consistently been praised for its romantic atmosphere, making it an ideal destination for couples. Guests have highlighted the comfortable lounge area and restaurant, perfectly complementing the romantic ambiance the hotel exudes. Whether it's for a romantic getaway, a charming evening stay or even a honeymoon, the hotel offers quality and comfort suited for intimate escapes. Its setting is described as perfect and idyllic for romantic vacations, offering privacy and a welcoming atmosphere for couples. While there was an isolated mention of inappropriate approaches, the overwhelming sentiment remains that the hotel provides a fantastic environment for a romantic retreat.

Dog Friendly
The AC Hotel by Marriott Innsbruck is noted for its dog-friendly atmosphere, making it a welcoming choice for travelers with pets. Guests consistently highlight the hotel's friendly and accommodating environment for dogs, from small Yorkies to multiple pets. Pets are warmly welcomed, although there is an additional fee for bringing them along. The hotel offers amenities such as water for dogs at breakfast, enhancing the pet-friendly experience. However, some guests have noted that the cost of accommodating pets can be high and that the provisions for dogs are only partially adequate. Overall, the hotel maintains a positive reputation among pet owners, offering a comfortable stay for both pets and their owners.


No, AC Hotel by Marriott Innsbruck doesn't have any pool.

No, a spa isn't available at AC Hotel by Marriott Innsbruck.

Yes, AC Hotel by Marriott Innsbruck welcomes dogs.

Yes, parking facilities are available at AC Hotel by Marriott Innsbruck.

Yes, AC Hotel by Marriott Innsbruck has a gym.

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