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Summary of reviewsHotel Weisses Kreuz in Interlaken, Switzerland, receives high praise for its strategic and convenient location. Situated in the heart of the town, it offers excellent connectivity to local transport, including proximity to both Interlaken West and Ost train stations, bus stops and several main bus routes. This central location places guests close to a variety of dining, shopping and entertainment options, enhancing their experience of local culture and amenities. Despite its bustling environment, the hotel maintains a relatively quiet ambiance, appealing to travelers keen on sightseeing, hiking and skiing at nearby Jungfrau mountain.
Guests generally approve of the breakfast offerings at Hotel Weisses Kreuz, highlighting the variety and quality of the buffet, which includes both hot and cold dishes. The friendly service and well-stocked options contribute to a positive dining experience. However, there are a few suggestions for room renovations and an expanded selection to cater to vegetarians and vegans.
Dinner options at the hotel have also garnered positive feedback with particular mentions of excellent service from the restaurant staff and a highly recommended Italian restaurant located in the lobby. Overall, guests find the dining experience satisfactory.
The rooms at Hotel Weisses Kreuz are often described as clean, spacious and comfortable. Notable amenities include balconies, mini-fridges, safes and Wi-Fi. While some rooms have been tastefully renovated, others may appear outdated but are still well-maintained. Noise from the corridors and lack of air conditioning are noted concerns, although fans are provided to mitigate discomfort. Despite these issues, the rooms are generally appreciated for their cleanliness and functionality with additional perks like complimentary toiletries and chocolates.
Cleanliness is a standout feature with numerous reviews commending the hotel's attention to maintaining a sanitary environment. The friendly cleaning staff receives positive mentions, although there are occasional minor critiques about certain areas and amenities.
The staff at Hotel Weisses Kreuz is frequently praised for their friendliness, helpfulness and professionalism. Guests particularly appreciate the reception staff's accommodating nature, although there are occasional reports of inconsistent service.
The hotel’s Wi-Fi receives mixed reviews with some guests appreciating its high speed and reliability, while others experience spotty coverage and slow connections in certain areas, particularly in the rooms.
Hotel Weisses Kreuz is notable for its family-friendly accommodations, offering spacious rooms that comfortably accommodate groups and families. Additional conveniences, such as the ability to bring in outside food and the provision of free tickets, enhance the family stay experience. Some noise in the mornings and the lack of an elevator for certain rooms are minor drawbacks.
For ski enthusiasts, the hotel's location near Jungfrau mountain and available ski storage facilities make it a convenient choice. The provision of free travel passes and city bus tickets adds to the ease of commuting.
Guests interested in nightlife will find the hotel’s central location ideal with easy access to a variety of shops, restaurants and pubs. While the vibrant area offers numerous dining options, it can be noisy at night, which might be a consideration for light sleepers.
The beds at Hotel Weisses Kreuz are generally deemed comfortable with commendations for the quality of the bedding and mattresses. Although some guests noted minor issues like small double beds or overly soft pillows, the overall consensus is favorable, ensuring a good night’s sleep.
As a three-star hotel, Hotel Weisses Kreuz offers good value for money, meeting standard expectations with adequate amenities. However, the building and some furnishings could benefit from updates to enhance the overall guest experience. Despite these minor drawbacks, the hotel's strong points in location, cleanliness and service make it a popular choice for travelers. Show more
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Categories
Hotel near Ski Resorts
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
3-Star Hotel
Room Types
Twin RoomThis room features 2 separate beds and a bathroom with shower or bath tub.
Superior Twin RoomMost of these spacious superior rooms have 2 single beds. They have recently been renovated and are very comfortable and quiet. Cable TV and a bathroom with a shower or bathtub are also featured.
Single RoomThis room features a shower, TV and safety deposit box.
Triple RoomThis room features a bathroom with shower or bath tub.
Family RoomThis unit consists of 2 interconnecting rooms with 1 bathroom.
Guest Reviews
8.2
Very Good
Location
Hotel Weisses Kreuz in Interlaken, Switzerland, boasts an enviable location highly praised by visitors. It is ideally situated right in the heart of the town, offering a centralized position that makes exploring and commuting effortless. Guests have highlighted its proximity to both Interlaken West and Interlaken Ost train stations, making it an easy short walk or quick bus ride to either. The hotel is also seamlessly connected to main bus routes and is adjacent to a bus stop, ensuring excellent accessibility to local transport options.
Travelers appreciate the hotel’s location for numerous reasons, mentioning its closeness to an array of dining, shopping and entertainment options. It sits conveniently near major attractions and facilities such as shops, supermarkets and eateries, including those offering diverse cuisines like Indian, Lebanese and Syrian. This centrality also extends to the town’s vibrant main street and pedestrian zone, rendering it an excellent base for those looking to immerse themselves in the local culture and amenities.
Despite its bustling central setting, guests find the environment relatively quiet, adding to the overall appeal of the hotel's positioning. Whether for sightseeing, hiking, skiing at Jungfrau mountain or simply basking in the scenic beauty close to the river and Harder Kulm, the location caters well to varied interests.
Overall, Hotel Weisses Kreuz stands out for its strategic and convenient location, making it a preferred choice for visitors seeking efficient travel logistics and easy access to Interlaken’s best offerings.
Breakfast
The breakfast at Hotel Weisses Kreuz is generally well-received by guests, who laud its variety and quality. The breakfast buffet offers a diverse selection that includes hot dishes such as bacon and eggs, as well as cold items like fresh fruits, croissants and cereals. Many reviews highlight the generous and hearty offerings, noting it as a comprehensive and complete breakfast experience. Guests also appreciate the friendly service and well-stocked options, which contribute to an overall positive dining experience.
However, there are a few areas of critique. Some guests feel that the breakfast room could benefit from a renovation and better cleanliness and a few found the selection to be repetitive or lacking in vegetarian and vegan options. Despite these minor concerns, the breakfast is predominantly praised for its delicious and varied choices with many guests calling it superb and exceeding expectations. Additionally, the inclusion of breakfast in the room rate adds to the value, making it a worthwhile aspect of staying at the hotel.
Dinner
Hotel Weisses Kreuz offers a commendable dining experience, praised for its well-regarded dining options and in-house services. The dinner menu comes recommended and guests have notably enjoyed both their dinner and breakfast at the hotel. The breakfast, in particular, has been highlighted for exceeding expectations, featuring a variety of hot food and standard continental English spreads. The breakfast supervisors, Mr. Victor and Mr. Ioanis, are noted for their exceptional service and helpfulness. While a lunch box option for early breakfast is available, some guests noted it as unavailable at times. Additionally, there are specific mentions of a great Italian restaurant located in the lobby and a nearby restaurant offering nice alternatives. Overall, the meal at the first-floor restaurant and the lunch offerings have also been appreciated, rounding out a satisfactory dining experience for guests at Hotel Weisses Kreuz.
Rooms
Hotel Weisses Kreuz offers an array of room features appreciated by guests, mainly highlighting cleanliness, space and comfort. Most reviews commend the hotel's rooms for being very clean and spacious. Guests frequently note that the rooms are large with many equipped with balconies, providing an airy and comfortable stay. Rooms often feature modern amenities such as mini-fridges, safes and Wi-Fi, ensuring convenience for guests.
While some rooms have been newly renovated and beautifully furnished, other parts of the hotel are described as outdated and in need of renovation. Nevertheless, the upkeep ensures cleanliness and functionality. Rooms are modestly furnished but well-equipped, fulfilling all essential needs. Families and groups find the spacious rooms accommodating and comfortable with large beds and ample storage.
The hotel's sound insulation appears to be a regular issue as some guests reported noise from the corridors and street, affecting sleep quality. Additionally, rooms can get quite hot due to a lack of air conditioning, which some visitors found uncomfortable. Despite these points, fans are provided to help mitigate the heat.
Bathrooms, while sometimes small, are mostly described as clean and functional. Extra amenities like small toothbrushes, toothpaste and complimentary bottled water and chocolates are pleasant surprises for visitors.
While some rooms do offer picturesque mountain views, others face less appealing street views or have no particular view at all. Despite the mixed nature of aesthetics, the rooms are praised for being comfortable, featuring wooden floors in some cases and cozy interiors.
Overall, Hotel Weisses Kreuz delivers decent accommodation with a strong emphasis on cleanliness and space, though upgrades and improvements in noise insulation and air conditioning could enhance guest comfort further.
Beds
At Hotel Weisses Kreuz, guests frequently highlight the comfort of the beds as a standout aspect of their stay. Words like comfortable, comfy and clean appear repeatedly across reviews, suggesting a consensus on the quality of sleep. Several reviews mention that the beds are very comfortable with high-quality bedding and soft mattresses contributing to a good night's rest. The beds are also noted to be in good condition and some guests found them adjustable to their satisfaction.
However, there are a few reservations. Some found the double beds to be a bit small for two people and a couple of reviews noted that the bed frames were shaky or that the mattress did not fit the bed properly, causing an incline. Additionally, while most guests praised the softness of the pillows, a few found them excessively soft or the mattress thinner than their preference.
Despite these minor issues, the prevailing sentiment is positive, especially with praise for the comfort and cleanliness of the beds and bedding. Overall, Hotel Weisses Kreuz seems to deliver a restful sleep experience with a touch of luxury.
Cleanliness
Hotel Weisses Kreuz consistently receives high marks for cleanliness from its guests. The rooms are frequently described as very clean and well-maintained with daily cleaning services ensuring fresh linens and clean towels. Visitors have noted that everything in the hotel appears to be in excellent condition, contributing to a welcoming and comfortable atmosphere. Even the shared areas, like the common room, are kept tidy, enhancing the overall experience.
The friendly cleaning staff also leaves a positive impression on guests, further adding to the hotel's appeal. However, there are occasional mentions of issues such as outdated rooms, some cleanliness concerns in less-trafficked areas and episodes where specific amenities like towels or linens were not ideally clean. Despite a few minor critiques, the hotel's commitment to cleanliness remains satisfactory and has been appreciated by many.
Overall, Hotel Weisses Kreuz provides an inviting and sanitary environment, making it a reliable choice for travelers who prioritize cleanliness during their stay.
Staff
Situated in a central location, Hotel Weisses Kreuz seems to excel in providing an enjoyable stay for its guests, largely thanks to its staff. The reviews reveal a generally positive sentiment towards the personnel, frequently described as friendly, helpful and professional. Reception staff especially garnered praise for their politeness and accommodating nature with several guests highlighting their welcoming attitude and prompt responses to additional requests.
Many reviews appreciate the kindness and hospitality of the staff, mentioning their cooperation and communicative approach. Although not all staff members speak German, their efforts to assist and ensure a pleasant experience have been positively noted. The breakfast staff has also been mentioned for their kind treatment.
There are some points of contention, as a few reviews mention encounters with unresponsive or unfriendly staff, indicating inconsistency in the service. Despite this, the overall impression tends to lean towards a positive experience with many guests noting the professionalism, efficiency and cooperative spirit of the staff.
The service at Hotel Weisses Kreuz is often described as courteous and welcoming, making it a potentially great choice for travelers appreciating good customer service and a central location.
Wi-Fi
The WiFi at Hotel Weisses Kreuz receives mixed feedback from guests. Many positive reviews highlight the fast, reliable and high-speed internet available throughout the hotel. Guests appreciated the well-maintained WiFi and the complimentary access provided. However, several reviews noted issues with coverage and stability, particularly in the rooms, where some found the connection to be poor or completely unavailable. While the internet service was superb for some, others experienced slow speeds or unstable connections. Additionally, there were occasional reports of a constant buzzing sound from electronic devices, even when turned off. Despite these mixed experiences, the hotel generally offers good internet connectivity in common areas.
Family
Hotel Weisses Kreuz stands out for its exceptional family accommodations. The reviewers consistently highlight the spacious, family-friendly rooms that are ideal for groups of four, offering ample space and comfort. Many have found the layout of the rooms to be great, making it a suitable choice for both families and couples with children. The hotel also caters well to budget-conscious travelers by allowing guests to bring in food from outside and providing facilities to heat meals or prepare instant noodles.
Guest convenience is further enhanced by the helpful reception staff, who assist with reminders and facilitate ease in managing family's luggage. The family-centric amenities extend to providing free tickets, further adding value to the stay. However, potential guests should be aware of some noise starting at 6:30 a.m. and the lack of an elevator for rooms on the mezzanine level. Despite these minor inconveniences, Hotel Weisses Kreuz remains a popular choice among families for its well-equipped and generously sized family rooms.
Ski
Hotel Weisses Kreuz is ideally located for skiing enthusiasts, particularly those looking to hit the slopes at Jungfrau mountain. The close proximity to ski slopes makes it a convenient choice for guests eager to spend their days skiing. Proper ski facilities, including a ski storage room, are available, ensuring that all equipment is cared for and organized. In addition to the hotel amenities, guests can enjoy beautiful mountain views, enhancing the overall experience.
A standout feature is the complimentary travel provisions. Guests receive a free travel pass and city bus ticket, allowing for easy transportation within town through a complimentary postbus service. This added convenience makes it a practical option for those planning short stays, such as attending ski races in Wengen. However, for those considering a longer ski holiday, it's worth noting the feedback regarding limited information about skiing available at the hotel.
Nightlife
Hotel Weisses Kreuz is conveniently located for visitors looking to experience vibrant nightlife in the area. The hotel is centrally situated, making it easy for guests to walk to a variety of shops, restaurants, pubs and dining areas. With public transport close by, getting around the city is hassle-free. The area is lively and offers numerous options for economy dining, catering well to short stays.
However, the energetic atmosphere comes with a downside: noise. Some guests have found it noisy at night, particularly those staying in rooms above restaurants or bars. Street noise and buzzing sounds can be noticeable even around 11pm, affecting the overall tranquility of the stay. Although bar service could be improved, the hotel's prime location keeps it appealing for those wanting to immerse themselves in the local nightlife scene.
3 Star
Hotel Weisses Kreuz is a Swiss three-star hotel offering an affordable stay with good value for money. The facility meets the typical standards expected of a three-star property, providing adequate amenities that cater to everyday needs. However, the building itself is quite old and the interiors are noticeably dated. The furniture could use refreshing and some guests have suggested an update in decor to enhance the overall experience.
Despite its age, the hotel maintains functional room heaters which keep guests comfortable. The breakfast, while consisting mainly of convenience products, is generally considered to be of lower quality compared to other Swiss hotels in the same category.
The small bathrooms and outdated interiors reduce the overall appeal and some reviewers feel that the hotel does not meet a one-star rating. However, for those seeking basic and affordable accommodations in Switzerland, Hotel Weisses Kreuz provides an adequate option with a fair balance between cost and service.
Business
Hotel Weisses Kreuz is strategically located near the Conference Center, making it an excellent choice for business travelers. The hotel is well-suited for business needs, offering dedicated spaces for meetings and equipped facilities to cater to professional requirements. Guests have noted the accessibility of the Conference Center and the availability of function holders upon request. Meeting rooms are also available, further enhancing its appeal to those on business trips. Although there are a few concerns about the compatibility of business notebooks, the overall sentiment is that Hotel Weisses Kreuz is highly favorable for conference-ready business travel.
No, Hotel Weisses Kreuz doesn't have any pool.
No, a spa isn't available at Hotel Weisses Kreuz.
Yes, Hotel Weisses Kreuz welcomes dogs.
No, parking facilities aren't available at Hotel Weisses Kreuz.