Doubletree By Hilton Iquitos

Iquitos -3.74893600, -73.24416600 , Jr. Napo 258 (Show on Map)
8.1
Very Good


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Summary of reviewsDoubletree By Hilton Iquitos is highly regarded for its unbeatable location, right on the main square of Iquitos. This prime spot offers easy access to the city's attractions and great views from the spacious rooms. Many guests find the amenities, including a refreshing pool and well-maintained facilities, to be excellent. The attentive and friendly staff contribute significantly to a pleasant stay, consistently offering high levels of service and problem-solving assistance.

The dining experiences, particularly the dinner, receive commendations for delicious, high-quality food and drinks. The bar's cocktails and the variety of appetizing dishes further enhance the overall dining satisfaction, even though breakfast reviews are mixed. Some guests appreciate a plentiful and diverse breakfast, while others criticize it for lacking variety and flavor. Despite these breakfast concerns, the hotel's overall food quality remains favorable.

Rooms at the hotel are noted for their spaciousness, comfort and spectacular views. However, some guests mention that the rooms are outdated and in need of refurbishment, citing old carpets and worn-out bed linens as issues. Additionally, noise and a single elevator’s downtime pose minor inconveniences. Nonetheless, comfortable beds and clean facilities generally leave guests with a positive impression.

Cleanliness is another strong point with many guests praising the hotel's maintenance and the quality of bedding and amenities. Some concerns are noted about specific areas needing refurbishment or better housekeeping services. Yet, the general cleanliness, coupled with friendly staff and comfortable settings, make for a commendable stay.

The staff at Doubletree By Hilton Iquitos are frequently highlighted for their friendliness, helpfulness and exceptional service. This includes both reception and dining staff, who often go above and beyond to meet guests' needs. There are occasional mentions of the need for more attentive restaurant service, but overall, the staff's dedication significantly enhances guest satisfaction.

One notable drawback is the hotel's WiFi service, which many guests find slow and unreliable, particularly on the second floor. This stands out as a notable inconvenience despite the hotel's generally positive reputation.

The pool area is highly praised for its relaxing atmosphere and central location, making it a favorite feature among visitors. While some guests find it occasionally cold or small, its cleanliness and pleasant ambiance, alongside the bar's offerings, make it a delightful spot to unwind.

Finally, the beds receive high praise for their comfort, contributing to a superb sleeping experience. The majority of guests highlight the high-quality beds and pillows as key factors in their pleasant stay.

Overall, Doubletree By Hilton Iquitos is celebrated for its prime location, excellent service and comfortable accommodations, making it a top choice for visitors looking to explore the heart of Iquitos.
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Categories
Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Double Room with Two Double Beds This quadruple room features air conditioning and a TV. The unit has 2 beds.

King Room This double room features air conditioning and a TV. The unit has 1 bed.

Deluxe King Room This triple room offers air conditioning and a TV. The unit has 1 bed.

Standard King Suite This suite provides air conditioning and a TV. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
Situated right on the main square of Iquitos, Doubletree By Hilton Iquitos offers an unbeatable location for visitors. The hotel's central position provides easy access to the city's key attractions with restaurants overlooking the riverfront just a short walk away. Guests consistently praise the great views of the square from their spacious rooms, enhancing their overall experience. The hotel's amenities, including a refreshing pool, well-maintained facilities and attentive service, further elevate the stay. The convenient location ensures that everything is within reach, making it an ideal base for exploring the city. With varied cocktails, delicious menus and excellent staff, Doubletree By Hilton Iquitos stands out as the best hotel in the city, offering comfort and exceptional views right at the heart of Iquitos.

Breakfast
At the Doubletree By Hilton Iquitos, guests have mixed feelings about the breakfast experience. Many appreciate the breakfast for being plentiful and diverse with some noting its daily variations and delicious offerings. The quality of breakfast has been praised, highlighting it as a positive start to the day alongside good service. Additionally, the lunch and dinner options follow suit in maintaining a high standard.

However, several guests have pointed out that the breakfast lacks variety, particularly in fruits, bread, cereals and juices. Some feel that the offering is too basic for a hotel of this category with specific criticism regarding its limited selection and flavor. Concerns about the absence of fresh juices, overly sweetened options and sparse servings have also been noted.

Despite these mixed reviews, the hotel's overall food quality, especially when paired with other amenities like the pool and attentive staff, seems to leave a generally favorable impression. For those considering a stay, it might be worth taking note of these varied experiences concerning the breakfast provision.

Dinner
The dinner experience at Doubletree By Hilton Iquitos is highly praised for its delicious food and excellent quality. Guests consistently highlight the variety of appetizing dishes offered at the restaurant with many considering it the best dining option compared to other local establishments. The dinner menu receives commendations for both its taste and superb quality. Additionally, the drinks, including cocktails from the bar, are noted as refreshing and enjoyable. The friendly and helpful staff further enhance the dining experience, contributing to the overall high satisfaction with the hotel's food and service. Despite the occasional note about food taking a bit longer to serve, the overall consensus is that the wait is worth it for the delightful meals.

Rooms
Doubletree By Hilton Iquitos offers a mixed experience when it comes to its rooms. Guests appreciated the spaciousness and comfort, often mentioning the comfortable beds and cleanliness of the rooms. Many reviews highlighted the spectacular views, whether overlooking the city or the square. The modern details and large sizes of the rooms received positive feedback. The hotel’s common areas, including the pool and bar, were noted as excellent, adding to the overall pleasant stay.

However, the hotel also faced critiques. Several reviews pointed out that the rooms are outdated and in need of serious refurbishment with old carpets and grey bed linens being recurring issues. The single elevator's downtime added to the inconvenience and noise from nearby areas was a concern due to the lack of soundproofing. Despite these drawbacks, the pleasant room designs, air conditioning and the overall atmosphere seem to make up for the dated interiors for many guests. The overall impression is that while the hotel has its charm and comfort, it does not fully meet the standard often associated with the Hilton brand.

Beds
Doubletree By Hilton Iquitos receives high praise from guests for its beds. Many reviewers highlight the beds as very comfortable with some describing them as great and of high quality. The pillows are also frequently mentioned as comfortable, adding to the overall sleeping experience. A few guests note that the mattresses are extremely comfortable, although one review mentioned that the mattress was too hard. Overall, the majority of feedback points to a superb and satisfying experience when it comes to the beds, contributing to a pleasant stay.

Cleanliness
Doubletree By Hilton Iquitos generally earns high marks for its cleanliness and well-maintained facilities. Guests frequently commend the friendly staff and their attentive service, which adds to the overall pleasant experience. Many reviews mention the comfort of the rooms and the quality of the beds and pillows, though some guests found them worn out. Amenities like air conditioning and the pool receive positive remarks, contributing to a comfortable stay.

However, there are some concerns about cleanliness in specific areas. A few guests noted that the rooms needed a serious refurbishment, particularly citing old carpets and bed linen. Some found the smell in the rooms unpleasant and were relieved to stay only a short time. Others mentioned that housekeeping services are only provided upon request and pointed out that the hotel was not as clean as expected for its price.

Despite these issues, the hotel generally maintains a good level of cleanliness, especially considering the tropical climate of Iquitos. The friendly staff, comfortable facilities and family-like atmosphere contribute to making Doubletree By Hilton Iquitos a commendable choice for visitors.

Staff
Doubletree By Hilton Iquitos is consistently praised for its outstanding staff and service. Guests frequently highlight the friendliness and helpfulness of the employees, particularly at reception, where the team goes above and beyond to assist with any issues, including flight complications. The staff are described as very attentive, problem-solvers and quick to respond, creating a positive and welcoming atmosphere.

Politeness and consideration are also common traits among the staff, who are noted for their exceptional attitude and ability to meet guests' needs effectively. Guests appreciate the warm greetings and the high level of customer service. Despite a few isolated incidents where service could be improved, the overall sentiment towards the staff remains highly positive.

Dining experiences are generally good with specific employees like Ruddy and Jean receiving commendations for their dedication and attentiveness. However, there are occasional remarks about the need for more attentive restaurant service.

The hotel ensures a clean environment and the combined efforts of the staff contribute significantly to guests' satisfaction. While there are minimal critiques, the overarching impression is one of excellent service by a well-trained and friendly team.

Wi-Fi
Guests at the Doubletree By Hilton Iquitos have consistently reported issues with the hotel's WiFi service. Many reviews mention that the internet connection is slow and unreliable with some guests unable to connect their mobile devices or smart TVs to the network. The WiFi appears to be particularly weak on the second floor and some guests found it only sufficient for basic tasks like checking email. Additionally, there are mentions of city-wide bandwidth issues that may be affecting the overall quality of the internet. Despite the hotel's generally good reputation, the poor WiFi stands out as a significant inconvenience for travelers.

Pool
Doubletree By Hilton Iquitos offers an inviting outdoor pool that receives high praise for its beauty and relaxing atmosphere. Situated right at Plaza de las Armas, the hotel's central location adds to its convenience. Guests frequently commend the courteous and attentive staff, enhancing the overall experience. The pool area, along with the bar, provides a delightful spot adorned with tasteful decorations and offers a good selection of delicious cocktails and food. While the pool is described as clean and excellent by many, some guests noted that it might feel small and at times cold with occasional maintenance issues. Despite these few critiques, the pleasant ambiance and the pool's aesthetic make it a favorite feature among visitors. Overall, the pool contributes significantly to the hotel's appeal, especially for those looking to unwind in a central city setting.


Yes, Doubletree By Hilton Iquitos has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Doubletree By Hilton Iquitos.

No, Doubletree By Hilton Iquitos doesn't allow dogs.

No, parking facilities aren't available at Doubletree By Hilton Iquitos.

Yes, Doubletree By Hilton Iquitos has a gym.

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