Hotel Balneario de La Virgen
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Summary of reviewsHotel Balneario de La Virgen, nestled within the stunning canyons of the Mesa River, is highly praised for its extraordinary location, offering tranquility and breathtaking natural beauty. The serene surroundings, characterized by peaceful river settings and magnificent waterfalls, make it an ideal retreat for nature lovers and a convenient base for exploring nearby attractions such as the Monasterio de Piedra. Guests particularly enjoy the exceptional thermal lake, which adds a unique touch to their stay, allowing them to swim outdoors in scenic settings regardless of the season.
The breakfast at the hotel generally receives positive feedback for being plentiful, varied and accommodating with options for celiacs and commendable service from the wait staff. Despite some criticisms regarding limited variety and occasional organizational issues during peak times, it is mostly satisfying and appreciated by guests.
However, the dinner experience does not fare as well with many guests finding the set menu expensive and lacking in variety and creativity. The quality and presentation of food often draw comparisons to school canteens or hospital food, which contrasts sharply with the hotel's otherwise relaxing and wellness-oriented ambiance.
Room quality is a mixed bag. Newly renovated rooms are comfortable, modern and offer stunning mountain views, while older rooms require significant upgrades. Reports of small, outdated rooms with maintenance issues and cleanliness concerns are common, although overall cleanliness is generally praised. Guests recommend ensuring a stay in one of the newer rooms for maximum comfort.
The staff at Hotel Balneario de La Virgen receive high marks for their friendliness, professionalism and attentiveness, although some inconsistencies in service, particularly in the reception and spa areas, have been noted. Most guests appreciate the warm reception and helpful attitude across various departments.
Wi-Fi performance at the hotel is variable with some guests enjoying fast and reliable connectivity, while others face issues with slow speeds and inconsistent connections. The unique location poses challenges for stable internet access and potential visitors should be prepared for this variability.
The hotel's spa is a highlight, offering a comprehensive and relaxing experience with amenities like a swimming pool, thermal pool, sauna and a scenic thermal lake. Guests frequently praise the excellent massage services and the beautifully maintained facilities, although minor issues such as the size of the jacuzzi and slippery floors are noted. Overall, the spa is highly recommended for those seeking relaxation.
Pool facilities at the hotel are well-received with the thermal pool and scenic outdoor lake being standout features. Guests appreciate the natural orientation and therapeutic benefits of the thermal waters, although a few mention the presence of fish in the water and the limited usage time as areas for improvement.
The beds at the hotel receive mixed reviews as well with some guests finding them super comfortable, while others describe the mattresses as hard, springy or in need of replacement. Pillows also receive criticism for being too thin or inadequate.
In summary, Hotel Balneario de La Virgen stands out for its spectacular location, exceptional spa facilities and friendly staff. While there are areas needing improvement, particularly in dining options and older rooms, the overall experience is characterized by tranquility, natural beauty and a unique thermal spa experience.
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The breakfast at the hotel generally receives positive feedback for being plentiful, varied and accommodating with options for celiacs and commendable service from the wait staff. Despite some criticisms regarding limited variety and occasional organizational issues during peak times, it is mostly satisfying and appreciated by guests.
However, the dinner experience does not fare as well with many guests finding the set menu expensive and lacking in variety and creativity. The quality and presentation of food often draw comparisons to school canteens or hospital food, which contrasts sharply with the hotel's otherwise relaxing and wellness-oriented ambiance.
Room quality is a mixed bag. Newly renovated rooms are comfortable, modern and offer stunning mountain views, while older rooms require significant upgrades. Reports of small, outdated rooms with maintenance issues and cleanliness concerns are common, although overall cleanliness is generally praised. Guests recommend ensuring a stay in one of the newer rooms for maximum comfort.
The staff at Hotel Balneario de La Virgen receive high marks for their friendliness, professionalism and attentiveness, although some inconsistencies in service, particularly in the reception and spa areas, have been noted. Most guests appreciate the warm reception and helpful attitude across various departments.
Wi-Fi performance at the hotel is variable with some guests enjoying fast and reliable connectivity, while others face issues with slow speeds and inconsistent connections. The unique location poses challenges for stable internet access and potential visitors should be prepared for this variability.
The hotel's spa is a highlight, offering a comprehensive and relaxing experience with amenities like a swimming pool, thermal pool, sauna and a scenic thermal lake. Guests frequently praise the excellent massage services and the beautifully maintained facilities, although minor issues such as the size of the jacuzzi and slippery floors are noted. Overall, the spa is highly recommended for those seeking relaxation.
Pool facilities at the hotel are well-received with the thermal pool and scenic outdoor lake being standout features. Guests appreciate the natural orientation and therapeutic benefits of the thermal waters, although a few mention the presence of fish in the water and the limited usage time as areas for improvement.
The beds at the hotel receive mixed reviews as well with some guests finding them super comfortable, while others describe the mattresses as hard, springy or in need of replacement. Pillows also receive criticism for being too thin or inadequate.
In summary, Hotel Balneario de La Virgen stands out for its spectacular location, exceptional spa facilities and friendly staff. While there are areas needing improvement, particularly in dining options and older rooms, the overall experience is characterized by tranquility, natural beauty and a unique thermal spa experience.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled within the stunning canyons of the Mesa River, Hotel Balneario de La Virgen offers an extraordinary location that promises tranquility and breathtaking natural beauty. The surroundings are described as spectacular and unique, boasting impressive mountain views, peaceful river settings and magnificent waterfalls. This location is ideal for nature lovers, offering plenty of nearby hiking routes and is perfectly situated for excursions to the Monasterio de Piedra.
Many guests highlight the exceptional environment, characterized by its serene and peaceful atmosphere, which provides a perfect escape from the hustle and bustle of city life. The natural landscape and the beautiful countryside, combined with a strategic position that grants easy access to the motorway, make this hotel not only a visual delight but also a convenient base for exploring the area.
The hotel's immediate environment is frequently noted for its charm and tranquility, offering a sense of disconnection from the modern world. Guests can relish the remarkable thermal lake and its refreshing waters, adding a unique touch to their stay. Imagine swimming outdoors in February, surrounded by scenic views while eagles soar above.
Overall, Hotel Balneario de La Virgen stands out not just for its excellent facilities and spa treatments, but for its unparalleled, idyllic setting. The natural landscape, coupled with the tranquility of the canyon environment, offers a perfect retreat for relaxation and adventure alike.
The breakfast experience at Hotel Balneario de La Virgen garners mixed reviews from guests, though numerous positive elements stand out. Many guests appreciate the breakfast for being plentiful, varied and complete, offering a range of options including toast, cold cuts, bacon, eggs, cereals, juices and coffee. The buffet style is commonly noted as being well organized and comprehensive, meeting the basic expectations of a satisfying meal to start the day.
Some guests describe the breakfast as very good, of good quality and even superb, highlighting the availability of options for celiacs and the professional service provided by waitresses. There are mentions of a modest but rich buffet and several comments applaud the overall quality of the food.
Areas of improvement are noted, such as instances where the breakfast seemed weak, limited in variety or felt lacking when compared to the price paid. Specific criticisms include reports of cold boiled eggs, watered-down coffee and an over-reliance on industrial pastries. The buffet area can get crowded, leading to chaotic moments and long waits, suggesting a need for better organization during peak times.
Despite these drawbacks, the positive feedback indicates a generally satisfying breakfast experience with plentiful and varied options for guests to enjoy during their stay.
Dinner at the Hotel Balneario de La Virgen evokes mixed feelings among guests. Many express dissatisfaction with the value for money, citing the dinner menu as expensive for the quality and variety offered. It seems the set menu often lacks diversity and creativity, while some liken the experience to dining in a school canteen or even hospital food. There's a common sentiment that the food could be better with some reviews labeling it as bland and not natural, which is especially disappointing for a place known for relaxation and wellness.
While few guests note that dinner was spectacular or mention the food as delicious, these positive comments are amidst many calling for improvement. The fixed menu priced at around 20 euros is frequently mentioned as not providing much variety or being worth the cost. The limited options and basic standards of the dishes are recurrent themes.
There are also mentions of the cafeteria being limited and excessively priced. Despite these complaints, there are occasional nods to the food being good or very balanced, but these are sparse compared to the more critical feedback.
Overall, the impression is that while there are moments of enjoyable meals, the hotel’s dining experience requires significant improvements in both quality and variety to meet guests' expectations.
Hotel Balneario de La Virgen presents a blend of old and new experiences when it comes to room accommodations. On a positive note, guests have found the hotel's newer and renovated rooms to be comfortable, modern and well-equipped. Many appreciated the excellent room temperature and the stunning mountain views available from certain rooms, adding a scenic touch to their stay.
However, the hotel also features many rooms in need of significant upgrading. Reviews frequently mentioned that numerous rooms are small, outdated and lack air conditioning. The decor in some parts of the hotel appears old-fashioned and issues such as poor sound insulation and maintenance problems are common. For instance, some rooms have plumbing issues, non-functional lights and broken fixtures. Guests have also highlighted cleanliness concerns in certain areas, though several reviews did commend the overall cleanliness of the rooms.
The disparity between the old and new sections of the hotel is apparent with the older rooms described as very basic and uncomfortable, sometimes even suggesting a two-star hostel experience rather than the expected three-star service. Moreover, rooms next to elevators can be particularly noisy, further affecting the quality of stay for some guests.
Lastly, while upgraded rooms are enjoyed for their comfort and newness, the lack of uniformity in the room conditions across the hotel dilutes the overall guest experience. Travelers considering a stay might want to ensure they are placed in one of the newer or recently renovated rooms to maximize comfort.
Hotel Balneario de La Virgen offers a range of rooms, but opinions about the beds vary significantly. There are some praises for comfortable beds and pillows with the phrase "super comfortable" being used to describe certain accommodations. However, a notable number of reviews highlight issues with the beds.
Several guests have described the mattresses as very hard or springy and uncomfortable. Many mention that the beds are thin with some even stating they are on their last legs or have broken legs, making for an uncomfortable stay. Pillows also received criticism for being too thin or inadequate with various reviewers suggesting they need improvement or should be changed.
The beds sometimes separated, even when a double bed was requested, which seemed to cause inconvenience. There are repeated mentions of noise outside the rooms, partly due to the piping, which adds to the discomfort experienced during sleep.
Despite some guests finding the beds to be very good and comfortable, the consensus points towards the need for better and more consistent bed quality, including improvements in mattresses and pillows to enhance the overall sleeping experience.
Hotel Balneario de La Virgen has received mixed reviews regarding its cleanliness with a significant portion of positive feedback. Guests frequently praised the overall cleanliness and hygiene standards of the hotel, citing well-maintained and clean rooms, spotless common areas and modern, super clean facilities. The cleaning team was commended for their efforts, contributing to a commendable level of cleanliness throughout the establishment. The comfort of the rooms was enhanced by superb temperatures and ample space.
However, some reviews did highlight areas needing improvement. Certain rooms and facilities were described as outdated and showed signs of neglect with issues such as dirty sheets, hair residue in sinks and unclean air ducts. Specific areas like the pool, lakes and breakfast area were noted to require better maintenance. There were occasional lapses in daily cleaning routines, causing some dissatisfaction among guests, particularly when rooms were not cleaned for multiple days or bathrobes were not changed.
In summary, while the hotel generally maintains good cleanliness standards and offers a comfortable stay with well-cared-for surroundings, attention to certain details and regular upkeep would enhance the overall guest experience.
Hotel Balneario de La Virgen is renowned for its exceptional staff, frequently described as friendly, helpful and professional. Many guests have noted the staff's attentiveness and the warm reception they received across various departments, including the reception, cleaning, spa and dining room. The restaurant and bar staff have been highlighted for their charming and professional demeanor, contributing significantly to the positive atmosphere of the hotel.
However, the reviews also indicate inconsistencies in service. While the majority praise the staff's friendliness and willingness to assist, some guests have encountered less favorable experiences, particularly in the reception and spa areas. A few have reported unfriendliness and a lack of helpfulness, which contrasts starkly with the otherwise commendable overall service. Additionally, there have been mentions of communication challenges and occasional shortages of staff in the thermal treatment area, impacting the efficiency of service during busy times.
Despite these occasional drawbacks, most guests appreciate the staff's dedicated efforts to ensure a comfortable and welcoming stay, often resolving issues swiftly and without complications. The consistent mention of the staff's kindness and professional approach, especially in handling customer concerns, reinforces the generally high regard in which they are held by visitors.
Hotel Balneario de La Virgen offers a range of wifi experiences for its guests. On the positive side, some reviews commend the hotel for its fast wifi available in all areas with a few guests specifically highlighting the excellent and free Wi-Fi as a strong advantage, especially given its unique location in a gorge. However, the overall sentiment suggests that wifi performance can be inconsistent. Many guests encountered issues such as slow speeds, inconsistent connections and terrible coverage, particularly noting that the public wifi was below expectations. Some also mentioned that the wifi was not working correctly or simply nonexistent in certain areas, including the spa. While there are positive remarks about the wifi, potential visitors might need to be prepared for variable connectivity during their stay.
Hotel Balneario de La Virgen offers a comprehensive spa experience that has garnered largely positive feedback. The spa, often included in the room price, features various amenities such as a swimming pool, thermal pool, sauna and an incredibly scenic thermal lake. Guests consistently praise the massage services, citing them as excellent and highly recommended. The thermal lake, set in a stunning natural environment with mountain views, is a standout feature, providing a unique and relaxing experience for visitors.
Facilities are generally described as perfect, well-adapted to the natural surroundings and beautifully maintained, although the jacuzzi is noted to be on the smaller side. The spa's natural and rustic aesthetic with areas nestled among rocks, adds to its charm and appeal.
Despite some minor criticisms—such as older parts of the spa, limited time for spa use and slippery flooring around the thermal lake—the overall experience is deemed very good. The spa services are varied and of high standard with a combination of therapeutic treatments that enhance the relaxation experience. Access to the spa and its thermal lake included in the reservation is a well-appreciated aspect.
While the food quality may not be a strong point and the hot spring pool requires reservations due to time limits, the spa itself is excellent. With its fantastic spa pool, great sauna and helpful staff, Hotel Balneario de La Virgen is highly recommended for those seeking a relaxing getaway in a beautiful natural setting.
Hotel Balneario de La Virgen boasts a variety of pool facilities that have left guests with mostly positive impressions. The standout feature is the thermal pool, highly praised for its natural orientation and soothing properties. Many found the thermal pool to be the highlight of their visit, appreciating its uniqueness and therapeutic benefits. The thermal lake, another key attraction, is described as beautiful and original, though some visitors wished it were warmer.
Beyond the thermal pools, the hotel offers a scenic outdoor lake and beautifully maintained pool areas that guests found relaxing and aesthetically pleasing. The pool enclosures, featuring stone designs and naturally oriented spaces, add to the charm. Equipped with lounge chairs, these areas are praised for providing a comfortable spot to unwind.
Guests also enjoyed the well-kept pool facilities and the inclusion of features like water jets. However, a few noted the presence of fish in the water, which, while adding a unique touch, led to some discomfort. Additionally, the pool's limited usage time of one hour and its closing time at 8:00 p.m. were mentioned as areas for improvement.
Overall, Hotel Balneario de La Virgen offers a pleasant and rejuvenating pool experience, especially for those seeking the benefits of thermal waters amidst picturesque surroundings.
Hotel Balneario de La Virgen provides a three-star experience that aligns with moderate satisfaction for guests, particularly in terms of its spa services. The hotel is set up to deliver efficient facility assistance and meets some expectations for a three-star establishment. Guests have positively noted the quality of breakfast and dinner offered. However, the same level of contentment does not extend to the rooms and the dining menu overall. These areas were criticized for not meeting the standards typically expected from a three-star hotel with some even suggesting they fall below a two-star category. The hotel's facilities were also described as old and outdated, suggesting a need for modernization to better align with contemporary standards.
Hotel Balneario de La Virgen offers a generally accessible experience for guests with disabilities. The site is easily reachable with good parking and transport connections. Guests noted the staff goes out of their way to assist, which elevates the overall service quality to exceptional levels. The hotel provides good quality towels and very beautiful toilets, ensuring comfort in essential amenities.
While the hotel is adapted to the environment and provides most necessary facilities, there are a few areas requiring improvement. Soundproof rooms, better elevators and more accessible pathways would enhance the experience significantly. Standard rooms can feel a bit tight for extended stays and guests reported occasional issues with bathrobes. However, the dedicated efforts and exceptional services offered by the staff ensure a welcoming stay for all guests.
The outdoor natural pool at Hotel Balneario de La Virgen, often referred to as the thermal lake, is a standout feature set amidst a breathtaking environment. Guests repeatedly describe it as beautiful, peaceful and relaxing. The water in the thermal lake is notably warm and inviting, contributing to a very pleasant and enjoyable experience. The pool area, including the stunning outdoor swimming pool beneath a rock wall, offers a serene retreat surrounded by hills. While some note a desire for additional amenities like a jacuzzi or heated pool, the natural beauty and calming atmosphere of the thermal lake remain highly appreciated.
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Location
Many guests highlight the exceptional environment, characterized by its serene and peaceful atmosphere, which provides a perfect escape from the hustle and bustle of city life. The natural landscape and the beautiful countryside, combined with a strategic position that grants easy access to the motorway, make this hotel not only a visual delight but also a convenient base for exploring the area.
The hotel's immediate environment is frequently noted for its charm and tranquility, offering a sense of disconnection from the modern world. Guests can relish the remarkable thermal lake and its refreshing waters, adding a unique touch to their stay. Imagine swimming outdoors in February, surrounded by scenic views while eagles soar above.
Overall, Hotel Balneario de La Virgen stands out not just for its excellent facilities and spa treatments, but for its unparalleled, idyllic setting. The natural landscape, coupled with the tranquility of the canyon environment, offers a perfect retreat for relaxation and adventure alike.
Breakfast
Some guests describe the breakfast as very good, of good quality and even superb, highlighting the availability of options for celiacs and the professional service provided by waitresses. There are mentions of a modest but rich buffet and several comments applaud the overall quality of the food.
Areas of improvement are noted, such as instances where the breakfast seemed weak, limited in variety or felt lacking when compared to the price paid. Specific criticisms include reports of cold boiled eggs, watered-down coffee and an over-reliance on industrial pastries. The buffet area can get crowded, leading to chaotic moments and long waits, suggesting a need for better organization during peak times.
Despite these drawbacks, the positive feedback indicates a generally satisfying breakfast experience with plentiful and varied options for guests to enjoy during their stay.
Dinner
While few guests note that dinner was spectacular or mention the food as delicious, these positive comments are amidst many calling for improvement. The fixed menu priced at around 20 euros is frequently mentioned as not providing much variety or being worth the cost. The limited options and basic standards of the dishes are recurrent themes.
There are also mentions of the cafeteria being limited and excessively priced. Despite these complaints, there are occasional nods to the food being good or very balanced, but these are sparse compared to the more critical feedback.
Overall, the impression is that while there are moments of enjoyable meals, the hotel’s dining experience requires significant improvements in both quality and variety to meet guests' expectations.
Rooms
However, the hotel also features many rooms in need of significant upgrading. Reviews frequently mentioned that numerous rooms are small, outdated and lack air conditioning. The decor in some parts of the hotel appears old-fashioned and issues such as poor sound insulation and maintenance problems are common. For instance, some rooms have plumbing issues, non-functional lights and broken fixtures. Guests have also highlighted cleanliness concerns in certain areas, though several reviews did commend the overall cleanliness of the rooms.
The disparity between the old and new sections of the hotel is apparent with the older rooms described as very basic and uncomfortable, sometimes even suggesting a two-star hostel experience rather than the expected three-star service. Moreover, rooms next to elevators can be particularly noisy, further affecting the quality of stay for some guests.
Lastly, while upgraded rooms are enjoyed for their comfort and newness, the lack of uniformity in the room conditions across the hotel dilutes the overall guest experience. Travelers considering a stay might want to ensure they are placed in one of the newer or recently renovated rooms to maximize comfort.
Beds
Several guests have described the mattresses as very hard or springy and uncomfortable. Many mention that the beds are thin with some even stating they are on their last legs or have broken legs, making for an uncomfortable stay. Pillows also received criticism for being too thin or inadequate with various reviewers suggesting they need improvement or should be changed.
The beds sometimes separated, even when a double bed was requested, which seemed to cause inconvenience. There are repeated mentions of noise outside the rooms, partly due to the piping, which adds to the discomfort experienced during sleep.
Despite some guests finding the beds to be very good and comfortable, the consensus points towards the need for better and more consistent bed quality, including improvements in mattresses and pillows to enhance the overall sleeping experience.
Cleanliness
However, some reviews did highlight areas needing improvement. Certain rooms and facilities were described as outdated and showed signs of neglect with issues such as dirty sheets, hair residue in sinks and unclean air ducts. Specific areas like the pool, lakes and breakfast area were noted to require better maintenance. There were occasional lapses in daily cleaning routines, causing some dissatisfaction among guests, particularly when rooms were not cleaned for multiple days or bathrobes were not changed.
In summary, while the hotel generally maintains good cleanliness standards and offers a comfortable stay with well-cared-for surroundings, attention to certain details and regular upkeep would enhance the overall guest experience.
Staff
However, the reviews also indicate inconsistencies in service. While the majority praise the staff's friendliness and willingness to assist, some guests have encountered less favorable experiences, particularly in the reception and spa areas. A few have reported unfriendliness and a lack of helpfulness, which contrasts starkly with the otherwise commendable overall service. Additionally, there have been mentions of communication challenges and occasional shortages of staff in the thermal treatment area, impacting the efficiency of service during busy times.
Despite these occasional drawbacks, most guests appreciate the staff's dedicated efforts to ensure a comfortable and welcoming stay, often resolving issues swiftly and without complications. The consistent mention of the staff's kindness and professional approach, especially in handling customer concerns, reinforces the generally high regard in which they are held by visitors.
Wi-Fi
Spa
Facilities are generally described as perfect, well-adapted to the natural surroundings and beautifully maintained, although the jacuzzi is noted to be on the smaller side. The spa's natural and rustic aesthetic with areas nestled among rocks, adds to its charm and appeal.
Despite some minor criticisms—such as older parts of the spa, limited time for spa use and slippery flooring around the thermal lake—the overall experience is deemed very good. The spa services are varied and of high standard with a combination of therapeutic treatments that enhance the relaxation experience. Access to the spa and its thermal lake included in the reservation is a well-appreciated aspect.
While the food quality may not be a strong point and the hot spring pool requires reservations due to time limits, the spa itself is excellent. With its fantastic spa pool, great sauna and helpful staff, Hotel Balneario de La Virgen is highly recommended for those seeking a relaxing getaway in a beautiful natural setting.
Pool
Beyond the thermal pools, the hotel offers a scenic outdoor lake and beautifully maintained pool areas that guests found relaxing and aesthetically pleasing. The pool enclosures, featuring stone designs and naturally oriented spaces, add to the charm. Equipped with lounge chairs, these areas are praised for providing a comfortable spot to unwind.
Guests also enjoyed the well-kept pool facilities and the inclusion of features like water jets. However, a few noted the presence of fish in the water, which, while adding a unique touch, led to some discomfort. Additionally, the pool's limited usage time of one hour and its closing time at 8:00 p.m. were mentioned as areas for improvement.
Overall, Hotel Balneario de La Virgen offers a pleasant and rejuvenating pool experience, especially for those seeking the benefits of thermal waters amidst picturesque surroundings.
3 Star
Accessible
While the hotel is adapted to the environment and provides most necessary facilities, there are a few areas requiring improvement. Soundproof rooms, better elevators and more accessible pathways would enhance the experience significantly. Standard rooms can feel a bit tight for extended stays and guests reported occasional issues with bathrobes. However, the dedicated efforts and exceptional services offered by the staff ensure a welcoming stay for all guests.
Outdoor Pool
Yes, Hotel Balneario de La Virgen has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Balneario de La Virgen.
No, Hotel Balneario de La Virgen doesn't allow dogs.
No, parking facilities aren't available at Hotel Balneario de La Virgen.
Yes, Hotel Balneario de La Virgen has a gym.
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