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Summary of reviewsHotel Astor is highly praised for its prime location, making it a top choice for both leisure and business travelers. Situated right by the beach entrance in Jastrzębia Góra, the hotel offers easy access to the sea, promenade, cliff and town center, all while maintaining a peaceful atmosphere. This convenient setting is appreciated by guests looking for both relaxation and sightseeing opportunities.
The hotel excels in providing clean, comfortable and modern accommodations. Newly renovated rooms are spacious and aesthetically pleasing with features like air conditioning, large bathrooms and sometimes even balconies or private gardens. Daily cleaning services ensure that the premises remain spotless.
The dining experience at Hotel Astor is exceptional, particularly the breakfast and dinner buffets. Guests rave about the variety, freshness and quality of the food, which is regularly replenished and aesthetically presented. Despite occasional mentions of overcrowding, the overall sentiment is overwhelmingly positive with both breakfast and dinner often exceeding guest expectations.
Service at Hotel Astor stands out due to the friendly, polite and professional staff. The reception and cleaning team are frequently mentioned for their attentiveness and dedication, contributing significantly to a welcoming and comfortable stay.
The hotel's spa and gym facilities also receive high marks. The spa is noted for its cleanliness, modernity and professional services, offering a range of treatments and activities. The fitness center is well-equipped with a variety of machines and fitness classes, adding a valuable aspect to the wellness offerings.
The hotel's pool area, although occasionally reported as modest, remains a popular and well-maintained feature. The presence of a lifeguard and amenities like a jacuzzi enhance the experience, though a specific children’s area could further improve it.
Parking at Hotel Astor is convenient with ample spaces, though the additional daily fee is noted by some guests.
Families particularly appreciate the hotel for its child-friendly amenities, including spacious playrooms and a playground. Organized activities and animations keep children engaged, making it a fantastic option for family vacations.
In summary, Hotel Astor's prime location, clean and modern accommodations, outstanding dining options and dedicated service make it a favored choice among travelers, particularly those with families. Its excellent spa, gym and family-friendly amenities contribute to a well-rounded and enjoyable stay. Show more
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Hotel with EV Charging Stations
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
3-Star Hotel
Hotel with Indoor Pool
Room Types
Comfort Single RoomThis single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Comfort Double RoomThis double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Grand Comfort Double RoomThe spacious double room features a wardrobe, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer.
Comfort Family RoomThis family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 3 beds.
Comfort Studio RoomA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this studio. The unit has 3 beds.
Studio Grand ComfortA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious studio. The unit has 5 beds.
Deluxe Double or Twin RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has air conditioning, a coffee machine, a flat-screen TV with satellite channels and a balcony.
Deluxe Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower and a hairdryer. This family room has air conditioning, a coffee machine, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.
Deluxe StudioA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious studio.
Deluxe ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. Featuring a balcony, this apartment also provides air conditioning, a coffee machine and a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard Single RoomFeaturing free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The single room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard Grand Double RoomThe spacious double room features a wardrobe, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV with satellite channels, a sofa, a carpeted floor and heating.
Guest Reviews
8.8
Excellent
Location
Hotel Astor boasts a prime location that appeals to both leisure and business travelers. A standout feature is its proximity to the sea and the beach with many guests highlighting the ease of access. It takes just a few minutes to walk to the promenade, the cliff and the beach, making it perfectly situated for those looking to enjoy the coastal scenery. Guests have repeatedly praised the convenience of being close to the beach yet somewhat secluded from the bustling city center, offering a peaceful atmosphere. Additionally, the location allows for easy sightseeing trips around the area.
The hotel is described as being right by the beach entrance, in a quiet area yet within walking distance to the town center of Jastrzębia Góra. This advantageous setting caters to various needs, whether visiting for business or a private getaway. The surrounding environment is particularly delightful for children and the forested cliff adds a charming touch to the seaside experience.
Reviewers have consistently mentioned clean, comfortable accommodations with professional and pleasant service, further enhancing the hotel's appeal. The hotel also features modern amenities in its lobby, delicious breakfasts and convenient parking. Overall, Hotel Astor's location and high-quality service make it a favored choice for many returning visitors.
Breakfast
The breakfast experience at Hotel Astor has garnered significant praise from guests for its diversity, freshness and deliciousness. Reviews consistently highlight a wide selection of dishes available in a buffet format, ensuring that there is something for everyone. The offerings are noted for being fresh, tasty and aesthetically presented with many guests mentioning the exceptional quality of food. Special touches like a glass of Prosecco for breakfast, child-friendly servings and the constant replenishment of dishes further enhance the dining experience.
Guests frequently describe the breakfasts as rich and varied, often exceeding expectations with the variety and quality of options available. The inclusion of both hot and cold dishes, along with a diverse menu that changes daily, adds to the appeal. Despite occasional mentions of overcrowding and minimal drawbacks, the overall sentiment remains very positive.
In addition to the fantastic breakfast fare, the presentation and cleanliness of the breakfast area have also been praised. Guests appreciate the ample food quantities, ensuring a hearty start to the day and the seamless incorporation of high-quality, diverse culinary choices. The hotel's dedication to maintaining a superb breakfast service, as well as other meal options, contributes greatly to an enjoyable stay for many travelers.
Dinner
Hotel Astor's dining experiences consistently receive high praise from guests, reflecting the hotel's commitment to culinary excellence. The buffet-style service offers a generous and wide selection of meals, making full board a popular and convenient choice. Dinner, despite a start time that some find a bit late, stands out as a highlight with many guests recommending booking the dinner buffet immediately upon check-in. The dining ambiance in the hotel lobby adds to the pleasant experience, complemented by reasonable pricing for both drinks and meals.
The food itself earns descriptors like delicious, diverse and superb with special commendations frequently going to the chef and kitchen staff. Guests highlight the exceptional quality of both breakfast and dinner, noting a rich and varied selection that ensures there's something for everyone. While there are occasional remarks about a lack of varied dishes for children and a few concerns about the cost of dinner, these points appear to be minor amidst the overwhelming positivity.
Breakfasts are particularly applauded for their fantastic variety and generous offerings, consistently satisfying early risers with their plentiful and tasty options. Lunch and dinner follow suit, providing delicious, well-prepared meals that cater to multiple tastes and preferences. Overall, Hotel Astor’s dining options are well-regarded for their superb quality, variation and value with guests frequently enjoying their dining experiences and expressing respect for the culinary craftsmanship on display.
Rooms
Hotel Astor offers a diverse range of room accommodations that largely receive positive feedback for their spaciousness and cleanliness. Many guests appreciate the newly renovated rooms, describing them as beautiful, modern and tastefully decorated. Cleanliness is consistently highlighted with daily cleaning ensuring rooms remain immaculate.
The size of the rooms is frequently noted with many guests finding them larger than expected and suitably comfortable for families. Amenities such as air conditioning and large, spacious bathrooms with showers add to the comfort level. Rooms often come with additional features like balconies, swings or private terrace gardens, enhancing the guest experience.
However, the hotel does have varied room standards. Some lower-class rooms are in need of renovation and certain floors, particularly the third, require refreshing. Noise can be an issue as rooms are not well soundproofed and some rooms have minor maintenance issues like squeaky balcony doors or dated decor. Despite these occasional drawbacks, guests who opt for the renovated rooms or those in the main building at a high standard tend to have a much more satisfying stay.
In summary, while some rooms could benefit from updates, the majority of Hotel Astor's offerings are clean, spacious and well-received, providing a comfortable and pleasant stay for most guests.
Beds
Travelers to Hotel Astor will likely find comfort a hallmark of their stay, particularly when it comes to the beds. Many guests have highlighted the comfort of the beds, noting that they are spacious, clean and well-maintained. The mattresses, often described as mega comfortable, tend to vary in firmness with some reviews praising them as very comfortable and large. Additionally, the hotel features king-size beds, which added to the overall pleasant sleeping experience.
However, there were a few mixed opinions. While many beds were lauded for comfort, some guests found the mattresses too soft and certain instances were encountered where single beds were attached together. Additionally, the fold-out sofa did not meet comfort expectations for some and was described as crooked and collapsed. Despite this, the overall sentiment remains that the beds at Hotel Astor provide a relaxing and comfortable night's sleep with an abundance of extra pillows to ensure an even more cozy experience.
Cleanliness
The cleanliness at Hotel Astor has received considerable praise from guests. Visitors consistently highlight the hotel's immaculate condition, describing the entire establishment as very clean and fresh smelling. Many guests appreciate the daily cleaning service, which ensures that rooms remain spotless throughout their stay. The spacious rooms not only offer comfort but are also exceptionally well-maintained and tidy, contributing to an overall pleasant experience.
Hotel Astor’s commitment to hygiene extends beyond guest rooms with very clean hotel grounds and well-maintained surroundings. Numerous reviews mention the cleanliness of the rooms specifically, noting clean towels and fresh-smelling bedding as standout features. The cleaning staff is often noted for being helpful and diligent, which further enhances the guest experience.
Despite an occasional mention of isolated cleanliness issues, such as spiderwebs on lamps and moldy sinks, the overall sentiment remains positive. The housekeeping team’s dedication is evident, as rooms are cleaned and towels are replaced daily, ensuring guests' comfort every day. This consistent attention to cleanliness, both within guest rooms and the hotel grounds, makes Hotel Astor an inviting and reassuring choice for travelers.
Staff
Hotel Astor boasts an impressive level of service, particularly due to its outstanding staff. Guests consistently highlight the friendly, polite and professional nature of the team with special mentions of the reception staff often going above and beyond to make visitors feel welcome. The staff is noted for their helpfulness and attentiveness, ensuring that guests' needs are promptly addressed and that they feel well taken care of.
The overall atmosphere created by the team is one of friendliness and efficiency, contributing significantly to the positive experiences of the guests. Whether through courteous interactions or the diligent replenishment of amenities, the staff’s commitment to excellent service shines through. While the vast majority of reviews are glowing, it is worth noting a few isolated mentions of less satisfactory experiences. However, these are significantly outnumbered by the praise for the staff's helpful and kind nature.
In summary, the staff at Hotel Astor are frequently described as a key highlight, enhancing the overall stay with their superb service and welcoming demeanor.
Spa
Hotel Astor's spa receives high praise from guests for its exceptional facilities and services. Visitors frequently highlight the fantastic and varied spa area, noting its cleanliness and modernity. The exceptional and professional massages, invigorating treatments and wonderful staff contribute to an excellent, rejuvenating experience. The spa center is appreciated for its excellent facilities, including a heated pool, sauna and a well-equipped fitness room, offering great value. Aqua fitness classes and the possibility of quick appointment bookings for treatments add to the convenience and appeal. Overall, the spa at Hotel Astor stands out as a perfect haven for relaxation and revitalization.
Gym
Hotel Astor boasts a well-equipped gym with a large variety of machines, making it a good option for fitness enthusiasts. The fitness zone is amazing, providing guests with a huge fitness room and plenty of health activities to choose from. For a small fee of 20 PLN, guests can participate in fitness classes. In addition to the gym, the hotel offers an indoor swimming pool and a playroom, ensuring a well-rounded approach to health and wellness. Overall, the fitness center and gym qualities at Hotel Astor are highly appreciated by guests, elevating their stay with excellent fitness facilities.
Pool
Hotel Astor's pool area offers a variety of amenities and generally receives favorable remarks from guests. The pool is described as warm, clean and well-maintained. It features an indoor setting with a jacuzzi, making it an integral part of leisure activities at the hotel. A lifeguard is present, ensuring safety for all swimmers. The pool's dimensions are medium to large and accommodate various preferences, though some guests find it modest or small with occasional crowding noted.
The surrounding area includes additional facilities like a large playroom for children and a game room, enhancing the overall experience for families. However, the pool does not have specific areas for toddlers or children and lacks cold water options.
While most appreciate the pool’s upkeep, occasional reports of inadequate cleaning and maintenance issues have been mentioned. Despite these minor setbacks, the pool remains a popular and enjoyable feature, perfect for relaxing evenings and is regarded as a cool and nice attraction within the hotel’s amenities.
Parking
Hotel Astor offers a parking lot with ample spaces, ensuring guests can easily find a spot for their vehicle. Several reviews highlight the convenience of the large parking area adjacent to the hotel. Guests appreciate the ability to leave their car for a few hours even after checkout, which adds to the overall convenience.
However, it's notable that the parking comes with a fee, which some guests feel should be included in the price of the stay. The daily parking fee is 15 PLN, a point that has been consistently mentioned. While the availability of parking spaces is a clear advantage, the additional cost is something to consider for those planning a visit.
Overall, the parking at Hotel Astor is generally well-received for its convenience and availability, though the paid aspect may be seen as a drawback by some visitors.
Family
Hotel Astor stands out as an excellent choice for families, particularly those with young children. The hotel offers an array of child-friendly features, ensuring a delightful experience for both kids and adults. A highlight is the extensive playrooms, filled with an assortment of toys and activities that keep children entertained for hours. The property also includes a well-maintained playground, providing yet another avenue for fun and play.
Families will find the hotel's facilities to be extremely accommodating and thoughtfully designed. The animations and organized activities are a hit among young guests, creating an engaging environment that keeps them occupied. Additionally, the hotel’s swimming pool, while lacking a specific children's area, offers a great space for family fun.
The hotel's dedication to cleanliness is also noteworthy with attention given to creating a safe and hygienic environment for children. The variety of attractions and activities provided ensures that there is never a dull moment for the little ones. From interactive animations to diverse activities tailored for different age groups, Hotel Astor truly excels in catering to families.
Although more play facilities could enhance the experience further, the existing amenities already make it a fantastic option for families looking for a welcoming and child-friendly getaway. The hotel’s charm lies in its ability to offer something for everyone, creating memorable moments for families vacationing together.
3 Star
Hotel Astor, classified as a three-star hotel, offers an array of amenities that exceed expectations for its rating. The hotel, though not the newest, provides professional service that enhances the overall experience. While the rooms are described as old-fashioned and come with small televisions, the hotel manages to maintain a lovely atmosphere.
The property caters primarily to families with children, although the dinners are noted to be pricey and the children's animations lack appeal. Despite these drawbacks, the breakfast is satisfactory and the hotel's location is particularly commendable, adding to the convenience for its guests.
The hotel's facilities include a pool, which, despite being small for the size of the hotel, adds a recreational option. Although some guests mention noise and the need for a complete renovation, stays are generally considered successful, highlighting the positive aspects of their experience.
Business
Hotel Astor is a suitable choice for both business trips and private stays, boasting a great location for business travelers. The hotel offers functional facilities and has a professional staff that caters to business guests efficiently. It seems to be well-focused on hosting groups for trainings or conferences. While the hotel is recommended for business travel, detailed information about specific business amenities was not highlighted. Some guests noted the lack of explicit business facilities. However, overall, the hotel remains a favorable option for business purposes due to its prime location and professional service.
Indoor Pool
Hotel Astor’s indoor pool receives mixed reviews from guests but offers several positive aspects that are worth noting. The pool is well-maintained and features clean water, which many guests appreciate. Despite its small size and occasional overcrowding, the pool is pleasantly heated and includes a jacuzzi. The convenience of having an indoor pool available on-site free of charge is a definite plus, especially given that the water is usually warm, enhancing the overall swimming experience.
However, some guests have noted that the pool area requires some renovation and additional amenities might be welcome, as there is currently no jacuzzi in the pool area. Furthermore, the lack of a child-free hour can make it difficult for guests seeking a more serene swim. Despite these drawbacks, the indoor pool remains a popular feature among visitors, particularly due to the presence of lifeguards and the complementary use of the hotel's saunas. Overall, while the indoor pool at Hotel Astor may benefit from updates, it still serves as a valuable and enjoyable amenity for many guests.
Yes, Hotel Astor has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Astor.
No, Hotel Astor doesn't allow dogs.
Yes, parking facilities are available at Hotel Astor.