Lilianfels Blue Mountains Resort & Spa
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Situated within the grounds of the historic homestead the hotel is set amidst two acres of manicured gardens adjacent to Echo Point.
Summary of reviewsLilianfels Blue Mountains Resort & Spa stands out for its unbeatable location in the heart of the Blue Mountains, offering guests easy access to key attractions such as Scenic World and the 3 Sisters Rocks formation. The resort combines historical elegance with stately lodge ambiance, set amidst stunningly beautiful grounds and lovely gardens. This peaceful and charming setting makes it an ideal base for nature enthusiasts and those looking to explore the Blue Mountains.
The breakfast at the resort is generally well-received, earning praise for its wide variety and high quality, served in a beautiful setting that enhances the dining experience. Though some guests found it expensive, the overall sentiment remains highly favorable. Dinner experiences, particularly at Darley’s and Echoes, are a major highlight, consistently described as exceptional with high-quality food, generous portions and a great menu selection. While there are occasional mentions of slow service, the culinary offerings at Lilianfels remain a memorable part of the stay.
Guestrooms receive high marks for their spaciousness, beautiful decor and cleanliness, often featuring spectacular views of the Blue Mountains. Despite some minor criticisms regarding worn furniture and room temperature controls, the overall ambiance and comfort of the rooms are well-appreciated. Cleanliness across the resort, including public spaces and pools, is generally maintained to a high standard, contributing to a welcoming environment.
Staff at Lilianfels are frequently noted for their friendliness, attentiveness and professional service, significantly enhancing the overall guest experience. Though there are occasional mentions of understaffing and inconsistent service, the overarching sentiment is one of warm hospitality.
The resort offers a variety of high-praise amenities, including the pools which are well-maintained and family-friendly and the on-site spa, despite some need for maintenance and better booking support. However, the free WiFi service is a notable drawback, frequently described as slow and unreliable.
While Lilianfels Blue Mountains Resort & Spa provides a luxurious and aesthetically pleasing escape, it occasionally falls short of five-star expectations with some areas needing attention to align fully with its high price point. Nonetheless, the resort remains a picturesque and serene retreat, offering a blend of natural beauty, elegant decor and memorable dining experiences.
Categories
The breakfast at the resort is generally well-received, earning praise for its wide variety and high quality, served in a beautiful setting that enhances the dining experience. Though some guests found it expensive, the overall sentiment remains highly favorable. Dinner experiences, particularly at Darley’s and Echoes, are a major highlight, consistently described as exceptional with high-quality food, generous portions and a great menu selection. While there are occasional mentions of slow service, the culinary offerings at Lilianfels remain a memorable part of the stay.
Guestrooms receive high marks for their spaciousness, beautiful decor and cleanliness, often featuring spectacular views of the Blue Mountains. Despite some minor criticisms regarding worn furniture and room temperature controls, the overall ambiance and comfort of the rooms are well-appreciated. Cleanliness across the resort, including public spaces and pools, is generally maintained to a high standard, contributing to a welcoming environment.
Staff at Lilianfels are frequently noted for their friendliness, attentiveness and professional service, significantly enhancing the overall guest experience. Though there are occasional mentions of understaffing and inconsistent service, the overarching sentiment is one of warm hospitality.
The resort offers a variety of high-praise amenities, including the pools which are well-maintained and family-friendly and the on-site spa, despite some need for maintenance and better booking support. However, the free WiFi service is a notable drawback, frequently described as slow and unreliable.
While Lilianfels Blue Mountains Resort & Spa provides a luxurious and aesthetically pleasing escape, it occasionally falls short of five-star expectations with some areas needing attention to align fully with its high price point. Nonetheless, the resort remains a picturesque and serene retreat, offering a blend of natural beauty, elegant decor and memorable dining experiences.
Luxury Hotel
With 85 spacious guestrooms and suites Lilianfels Blue Mountains Resort & Spa offers a wide range of accommodation options to meet the needs of every guest.
Each room feature traditional design with sumptuous soft & lush furnishings, elegant décor with Wedgwood wallpaper themed in pink, green or lilac, spacious marble bathroom with full sized bath and separate shower, high speed Wi-Fi access and LCD TV with selected Foxtel channels and DVD player.
Each room feature traditional design with sumptuous soft & lush furnishings, elegant décor with Wedgwood wallpaper themed in pink, green or lilac, spacious marble bathroom with full sized bath and separate shower, high speed Wi-Fi access and LCD TV with selected Foxtel channels and DVD player.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Guest Reviews
Nestled in the heart of the Blue Mountains, Lilianfels Blue Mountains Resort & Spa boasts an unbeatable location, placing guests in close proximity to the iconic Scenic World site and the breathtaking 3 Sisters Rocks formation. The hotel’s location is highly praised for its convenience with many main sites and trails within easy walking distance, making it a perfect base for exploring the surrounding natural beauty.
Guests applaud the resort's stunning setting, showcasing beautiful grounds, lovely gardens and a lounge area that exudes charm. The hotel, designed in an old colonial and quaint English Country style manor house, adds a touch of historical elegance to the stay. The location offers spectacular views and is notably quiet, providing a peaceful retreat from the hustle and bustle.
The convenience of the hotel extends to its closeness to town and key attractions like Echo Point, making it an ideal spot for bushwalks and local sightseeing. The stately lodge ambiance combined with its prime location for walking and hiking in the Blue Mountains creates a luxurious yet accessible experience. Additionally, the property is beautifully kept and well-appointed with spacious rooms and facilities that enhance the overall comfort and pleasure of the guests.
Overall, Lilianfels Blue Mountains Resort & Spa is celebrated not only for its spectacular and handy location but also for its beautiful property, making it a cornerstone in exploring the natural wonders of the Blue Mountains.
The breakfast experience at Lilianfels Blue Mountains Resort & Spa generally garners positive feedback from guests, who commend the wide variety and high quality of the options available. Many found the breakfast to be excellent, delicious and full of choice with fresh and well-presented food. Specific praises include the offering of eggs, bacon, sausages, fruit, cereal and freshly served coffee, which add to a good buffet experience.
The resort's breakfast received accolades for its exceptional standard, described as wonderful, magnificent and outstanding on multiple occasions. Guests also appreciated the beautiful location in which it is served, further enhancing their dining experience. The breakfast options cater well to different types of travelers, making it an appealing choice for family trips, getaways or even those freelancing.
However, there were some criticisms, particularly regarding the cost with several mentioning it to be expensive but ultimately delicious. A few guests felt the breakfast was not up to par with the five-star expectations due to limited variety or specific preferences like traditional oatmeal. There were also occasional service issues, such as long waits for coffee or dried-out hot food.
Despite these minor drawbacks, the overall sentiment towards breakfast at the resort remains very favorable, reflecting its high standards and quality.
Lilianfels Blue Mountains Resort & Spa offers an outstanding dining experience, greatly appreciated by its guests. The food quality consistently receives high praise, often described as delicious, exceptional and of a very high standard. Diners particularly enjoyed the offerings at the hotel's various restaurants, including Darley's, which is frequently highlighted for its superb food and wonderful service and Echo's, noted for providing a heavenly dining experience.
Guests also expressed satisfaction with the generous portions and fresh food in The Lounge and the overall atmosphere across the dining facilities was considered very friendly. The menu and wine list at dinner were deemed excellent, adding to the overall positive dining experience. While some guests noted slow service and expensive alcohol, these concerns were overshadowed by the fantastic food, great menus and exceptional service from waitstaff, particularly at Darnley's.
In summary, the dining options at Lilianfels Blue Mountains Resort & Spa are a noteworthy highlight, providing a memorable culinary experience that complements the resort's beautiful location and excellent facilities.
The rooms at Lilianfels Blue Mountains Resort & Spa receive high praise for their beautiful decor, cleanliness and spaciousness. Guests appreciate the large, comfortable rooms with lovely bathrooms and often enjoy spectacular views of the Blue Mountains. The ambiance inside and out of the rooms is consistently described as terrific with many mentioning the cozy and quiet atmosphere that contributes to a restful stay.
However, some reviews note areas needing improvement, such as worn furniture and chipped bathroom vanities. A few guests experienced issues with room temperature control and a lack of convenient charging points. Despite these small drawbacks, the rooms are consistently highlighted for being comfortable, well-furnished and well-maintained with the majority of guests satisfied with their cleanliness and overall appeal. The resort also offers family-friendly spacious rooms, adding to the overall positive experience.
Lilianfels Blue Mountains Resort & Spa seems to offer a mixed experience when it comes to their beds. Many guests have praised the beds for being very comfortable with some describing them as extremely comfy and huge. There's also mention of the chairs being extremely comfortable. However, not all guests have had the same experience. Some reviews noted that the beds were a bit old and a few found them to be like a rock and in need of an upgrade. A couple of guests also mentioned the beds being too soft and noisy. Overall, while many guests found the beds to be a highlight of their stay, there's room for improvement to ensure consistency in comfort.
Lilianfels Blue Mountains Resort & Spa generally maintains a high standard of cleanliness with many guests highlighting the very clean, neat rooms and fresh-smelling atmosphere throughout the property. The hotel’s decor and overall presentation received applause for being both beautiful and well-maintained, providing a very clean and cozy environment. The inside and outside pool areas were noted to be clean and relaxing, adding to the guest experience. Guests also appreciated the lovely, clean common areas and the high standard of housekeeping in rooms, contributing to the hotel's welcoming ambiance.
However, some reviews mentioned areas in need of attention. Criticisms included rooms that felt tired and dated, appalling cleanliness in some parts of the hotel and specifics such as poor-quality towels and bathrobes. Despite this, the overwhelming sentiment focused on the cleanliness and overall appeal of the property, along with the friendly and professional staff, making it a generally positive choice for visitors to the Blue Mountains.
Lilianfels Blue Mountains Resort & Spa garners largely positive feedback regarding its staff, showcasing their dedication to creating a welcoming and pleasant environment for guests. Visitors frequently highlight the friendly, helpful and attentive nature of the staff. Guests feel warmly welcomed and often describe the staff as excellent, courteous, efficient and eager to please. Many reviews emphasize the professional and capable demeanor of the employees who enhance the overall guest experience with their caring and attentive service.
Several guests note the exceptional efforts by the staff to ensure special occasions and stays, such as weddings and weekend getaways, are memorable. The friendliness and helpfulness of the team extend across all areas of the resort, from the front desk to the bar and lounge, contributing to a high standard of service that aligns with the resort's luxurious reputation.
However, there are occasional mentions of understaffing and isolated incidents of less helpful or friendly service, suggesting some inconsistencies. Despite these few criticisms, the overwhelming sentiment from guests is that the staff at Lilianfels contribute significantly to an enjoyable stay with their warm hospitality frequently being a standout feature alongside the resort's other amenities.
Lilianfels Blue Mountains Resort & Spa offers a serene and picturesque escape, but guest experiences with the hotel's wifi leave much to be desired. The internet network is frequently described as slow and prone to interruptions, especially at the edge of the property. Some guests have noted the inconvenience of having to reconnect to the WiFi every 24 hours without an option to remain connected for the entire stay. Additionally, the absence of clear instructions in the room for connecting to WiFi has been highlighted as an issue.
Guests have also expressed disappointment over the speed of the connection, citing it as one of the worst experiences they have had in hotel settings. The limited availability of charging points in the rooms further detracts from the convenience one might expect at a five-star resort. Additionally, the lack of essential amenities like toothbrushes and toothpaste has not gone unnoticed.
Overall, while Lilianfels Blue Mountains Resort & Spa provides a tranquil retreat, its wifi service seems to fall short of guest expectations, especially considering the premium rates and five-star designation.
The spa experience at Lilianfels Blue Mountains Resort & Spa received a mix of feedback from guests. Many praised the sauna as a great amenity and enjoyed the indoor spa pool. The spa facilities on site were generally appreciated with positive mentions of amazing massages and the fantastic combination of spa, afternoon tea and cocktails. Guests did enjoy their time at the spa, despite some challenges with booking treatments and occasional issues like the hot tub being out of order and the appearance of the spa looking tired. The separate spa facilities in male and female changing rooms were also noted. Overall, while there were some points for improvement, such as the need for maintenance and better booking support, the spa still contributed positively to the exceptional experience of staying at Lilianfels.
The pool facilities at Lilianfels Blue Mountains Resort & Spa receive high praise from guests, who commend the variety of options available for relaxation and enjoyment. Both indoor and outdoor pools are highlighted as fantastic with many appreciating the heated outdoor pool and the consistently warm temperatures, especially in winter. The indoor heated pool and outdoor swimming pool are described as superb and lovely, providing great family-friendly spaces. The outdoor pool, surrounded by superb gardens, offers a beautiful, clean area to swim, particularly appealing on hot days. However, a few guests noted the indoor pool could be cleaner and there were occasional issues with towel availability at the outdoor pool. Overall, the pool areas, coupled with a stunning location and beautiful views, significantly enhance the guest experience at this resort.
Lilianfels Blue Mountains Resort & Spa falls short of the high expectations associated with a five-star rating. Frequent remarks focus on the breakfast buffet, describing it as rather ordinary, contrary to what one might anticipate from a luxury establishment. Concerns are also raised over the hotel's condition with several indicating that it appears old and run down. Cleanliness issues are a consistent theme with the environment often described as unclean. Staffing levels are noted as insufficient, impacting service quality. Given the high daily rate, many guests feel the experience doesn't justify the cost, often asserting that the resort doesn't live up to its five-star status. Overall, reviews suggest that Lilianfels doesn't align with the typical expectations for a high-end, five-star hotel, leading to a sense of disappointment among guests.
Lilianfels Blue Mountains Resort & Spa offers a hotel luxury feel in a beautiful, quiet location. The public spaces are beautifully decorated, contributing to a luxurious ambiance that aligns with its reputation as a 5-star resort. Guests have described their stay as amazing and praised the resort for its lovely and cozy atmosphere. The resort's setting in the Blue Mountains enhances the overall appeal, making it a truly beautiful destination. However, some reviews indicate that the experience may not fully meet all 5-star hotel standards, suggesting there are areas for improvement to align with the high price point. While the stay is often enjoyed, certain luxury standards typical of a 5-star hotel are noted as missing.
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Location
Guests applaud the resort's stunning setting, showcasing beautiful grounds, lovely gardens and a lounge area that exudes charm. The hotel, designed in an old colonial and quaint English Country style manor house, adds a touch of historical elegance to the stay. The location offers spectacular views and is notably quiet, providing a peaceful retreat from the hustle and bustle.
The convenience of the hotel extends to its closeness to town and key attractions like Echo Point, making it an ideal spot for bushwalks and local sightseeing. The stately lodge ambiance combined with its prime location for walking and hiking in the Blue Mountains creates a luxurious yet accessible experience. Additionally, the property is beautifully kept and well-appointed with spacious rooms and facilities that enhance the overall comfort and pleasure of the guests.
Overall, Lilianfels Blue Mountains Resort & Spa is celebrated not only for its spectacular and handy location but also for its beautiful property, making it a cornerstone in exploring the natural wonders of the Blue Mountains.
Breakfast
The resort's breakfast received accolades for its exceptional standard, described as wonderful, magnificent and outstanding on multiple occasions. Guests also appreciated the beautiful location in which it is served, further enhancing their dining experience. The breakfast options cater well to different types of travelers, making it an appealing choice for family trips, getaways or even those freelancing.
However, there were some criticisms, particularly regarding the cost with several mentioning it to be expensive but ultimately delicious. A few guests felt the breakfast was not up to par with the five-star expectations due to limited variety or specific preferences like traditional oatmeal. There were also occasional service issues, such as long waits for coffee or dried-out hot food.
Despite these minor drawbacks, the overall sentiment towards breakfast at the resort remains very favorable, reflecting its high standards and quality.
Dinner
Guests also expressed satisfaction with the generous portions and fresh food in The Lounge and the overall atmosphere across the dining facilities was considered very friendly. The menu and wine list at dinner were deemed excellent, adding to the overall positive dining experience. While some guests noted slow service and expensive alcohol, these concerns were overshadowed by the fantastic food, great menus and exceptional service from waitstaff, particularly at Darnley's.
In summary, the dining options at Lilianfels Blue Mountains Resort & Spa are a noteworthy highlight, providing a memorable culinary experience that complements the resort's beautiful location and excellent facilities.
Rooms
However, some reviews note areas needing improvement, such as worn furniture and chipped bathroom vanities. A few guests experienced issues with room temperature control and a lack of convenient charging points. Despite these small drawbacks, the rooms are consistently highlighted for being comfortable, well-furnished and well-maintained with the majority of guests satisfied with their cleanliness and overall appeal. The resort also offers family-friendly spacious rooms, adding to the overall positive experience.
Beds
Cleanliness
However, some reviews mentioned areas in need of attention. Criticisms included rooms that felt tired and dated, appalling cleanliness in some parts of the hotel and specifics such as poor-quality towels and bathrobes. Despite this, the overwhelming sentiment focused on the cleanliness and overall appeal of the property, along with the friendly and professional staff, making it a generally positive choice for visitors to the Blue Mountains.
Staff
Several guests note the exceptional efforts by the staff to ensure special occasions and stays, such as weddings and weekend getaways, are memorable. The friendliness and helpfulness of the team extend across all areas of the resort, from the front desk to the bar and lounge, contributing to a high standard of service that aligns with the resort's luxurious reputation.
However, there are occasional mentions of understaffing and isolated incidents of less helpful or friendly service, suggesting some inconsistencies. Despite these few criticisms, the overwhelming sentiment from guests is that the staff at Lilianfels contribute significantly to an enjoyable stay with their warm hospitality frequently being a standout feature alongside the resort's other amenities.
Wi-Fi
Guests have also expressed disappointment over the speed of the connection, citing it as one of the worst experiences they have had in hotel settings. The limited availability of charging points in the rooms further detracts from the convenience one might expect at a five-star resort. Additionally, the lack of essential amenities like toothbrushes and toothpaste has not gone unnoticed.
Overall, while Lilianfels Blue Mountains Resort & Spa provides a tranquil retreat, its wifi service seems to fall short of guest expectations, especially considering the premium rates and five-star designation.
Spa
Pool
5 Star
Luxury
Yes, Lilianfels Blue Mountains Resort & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Lilianfels Blue Mountains Resort & Spa.
No, Lilianfels Blue Mountains Resort & Spa doesn't allow dogs.
No, parking facilities aren't available at Lilianfels Blue Mountains Resort & Spa.
Yes, Lilianfels Blue Mountains Resort & Spa has a gym.
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