Okanagan Seasons Resort

Kelowna 49.88974900, -119.41817900 , 1580 Highway 33 West (Show on Map)
5.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsOkanagan Seasons Resort, located in the heart of Kelowna, offers a blend of convenience and comfort that appeals to a wide range of travelers. Its strategic position within walking distance to grocery stores, restaurants and shops makes it exceedingly practical for guests. Proximity to popular breakfast spots and easy access to Kelowna's central attractions adds to the resort's desirability. The grounds are beautifully maintained, ensuring a pleasant ambiance and the rooms are noted for their spaciousness and recent updates to beds which contribute to restful nights.

Families find the resort especially accommodating, enjoying the variety of activities available for children, including both indoor and outdoor swimming pools, a hot tub and a playground. These facilities, coupled with open spaces and park areas, make it a family-friendly destination. The pools receive mixed reviews; while the indoor facilities are consistently praised, the outdoor pool has had issues with maintenance and cleanliness.

The staff are generally applauded for their friendliness and helpfulness, enhancing the guest experience with their welcoming demeanor. Although some reviews mention occasional unprofessional behavior, most interactions are positive and marked by the staff’s willingness to assist.

However, the resort does face notable challenges. Cleanliness is a recurring concern with reports of mold, unpleasant odors and outdated facilities detracting from the overall appeal. Furthermore, the discontinuation of the in-house breakfast offering has been a significant disappointment for many guests, despite the nearby alternative dining options.

The resort’s free wifi receives a mix of feedback with some guests appreciating the strong connection while others face intermittent issues.

In summary, Okanagan Seasons Resort provides a convenient and comfortable stay especially for families, though it has areas requiring improvement in cleanliness and facility upkeep. Its excellent location and friendly staff are standout features that contribute positively to the guest experience.
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Room Types
Standard Queen Room A refrigerator and tea and coffee making facilities are featured in this room. A patio door leads to the courtyard area. Cable TV and free Wi-Fi are included.

Standard Queen Room with Two Queen Beds A refrigerator and tea and coffee making facilities are featured in this room. A patio door leads to the courtyard area. Cable TV and free Wi-Fi are included.

Queen Studio This studio is equipped with a full kitchen and tea and coffee making facilities. A private patio leads to the pool courtyard. Cable TV and free Wi-Fi are included.

One-Bedroom Suite This suite is equipped with a full kitchen and dining area. A private patio leads to the pool courtyard. Cable TV and free Wi-Fi are included.

Two-Bedroom Suite This spacious family suite features two separate bedrooms, a cable TV, a full kitchen and a seating area with a sofa bed. It also includes a patio with a pool view.

Three-Bedroom Holiday Home Featuring a private entrance, this air-conditioned holiday home is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The holiday home also has a barbecue. The holiday home offers a TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as pool views. The unit offers 5 beds.

Deluxe King Room The unit has 1 bed.

Standard Double Room The unit offers 1 bed.

Twin Room The unit has 2 beds.

Guest Reviews
5.9
Rated
Location
Nestled in the heart of Kelowna, Okanagan Seasons Resort boasts an enviable location that appeals to various travelers. The resort is strategically situated within walking distance to an array of grocery shops, restaurants and stores, making it incredibly convenient for guests. Its proximity to popular breakfast spots like the JAMMERY on Harvey Avenue is a delightful bonus.

The resort's grounds are beautifully maintained, contributing to a pleasant stay. Guests appreciate the ease of check-in and check-out processes and the independent units offer a unique touch. The rooms are large and comfortable with new beds ensuring a restful night's sleep.

The location of the resort is ideal for those looking to explore central Kelowna. It's close to the city park, downtown, shopping areas and various tourist attractions. For guests with children, the accessible park directly behind the resort is a major plus.

Additionally, the resort’s presence on a main road makes it easy to find and offers excellent parking facilities. The convenience of being near gas stations and other amenities adds to the overall practicality of the location. Whether for shopping, dining or simply enjoying the city, Okanagan Seasons Resort offers an excellent base to experience the best of Kelowna.

Breakfast
The breakfast experience at Okanagan Seasons Resort, according to guest reviews, has been a significant point of contention. Despite the hotel's website or booking platforms sometimes indicating that breakfast is included, many guests have found upon arrival that breakfast is no longer offered. This change has led to considerable disappointment among visitors who expected a morning meal as part of their stay. Some guests suggest that the absence of breakfast is linked to COVID-19 precautions. While the resort is conveniently located near alternative breakfast venues such as the JAMMERY on Harvey Avenue, the lack of an in-house breakfast option remains a major drawback for many. This change has particularly impacted guests who booked their stay with the expectation of a complimentary breakfast and were disappointed when this amenity was not available during their stay.

Rooms
Situated amidst scenic green spaces, Okanagan Seasons Resort offers a mix of roomy accommodations. Many guests appreciated the spacious rooms and well-equipped kitchens, which are ideal for families. Cleanliness received mixed reviews; some rooms were noted as clean and comfortable, while others showed signs of neglect with issues like mold, unpleasant odors and outdated facilities.

While the bathrooms often came up short, undergoing needed renovations and some rooms presented maintenance challenges, the resort's peaceful ambiance and beautiful surroundings stood out. The friendliness of the staff enhanced the experience for several visitors. Overall, the stay is a blend of tranquility and convenience with room for improvement in maintenance and hygiene.

Beds
Okanagan Seasons Resort guests shared mixed opinions about the beds with many highlighting positive experiences. Comfort was frequently mentioned with several guests praising the beds as very comfortable, adding that the pillows also received high marks in some reviews. The beds were often described as comfy and surprisingly comfortable, contributing positively to the overall clean and spacious rooms.

However, there were also critical remarks. A few reviews noted issues like uncomfortable beds and lumpy pillows with specific comments about old and misshaped mattresses. Despite these concerns, a notable number of guests appreciated the pleasant and helpful staff, cleanliness of the rooms and found the beds satisfactory overall. While some improvements are needed, many guests still enjoyed a comfortable stay.

Cleanliness
Okanagan Seasons Resort has its charm, but cleanliness consistently raises concerns among guests. The floors and bathrooms across multiple rooms have been noted as dirty with some areas featuring visible dirt, mold and grime. Many guests mentioned the facilities are outdated and in need of serious renovation, pointing out specifics such as sticky bathroom walls, chipped bathtubs and broken toilet seats. Some experienced room-specific issues like clogged air conditioners, leaking toilets and sand in the shower water. There's also a notable mention of mold and unpleasant smells, from old smoke to general staleness. Despite these challenges, there were occasional appreciative remarks about housekeeping when they did perform well. However, overall, the need for improved cleanliness and facility updates is a common theme in the reviews of Okanagan Seasons Resort.

Staff
Visitors to the Okanagan Seasons Resort predominantly emphasize the friendliness and helpfulness of the staff, noting their welcoming and accommodating nature. Many reviewers highlight how the staff went out of their way to assist with issues, such as providing fresh towels, making booking corrections and offering understanding when there were mix-ups with reservations. Housekeeping received praise for keeping the premises clean and tidy.

A number of guests appreciated the staff's positive attitudes, describing them as polite, approachable and willing to ensure a pleasant stay. Some found the interactions particularly notable, mentioning that specific staff members were incredibly nice and cooperative.

However, not all interactions were positive. Some guests encountered issues with front desk personnel, describing them as unfriendly, unhelpful or even unprofessional in certain situations. A few noted instances of broken promises or lack of follow-through on commitments, as well as unprofessional behavior, such as staff visibly consuming alcohol at the desk.

Overall, while the majority of the feedback about the staff leans positive, indicating a generally friendly and supportive team, there are pockets of criticism regarding professionalism and service consistency.

Wi-Fi
The wifi at Okanagan Seasons Resort receives mixed reviews from guests. Many visitors appreciate the good and strong internet connection, highlighting that the internet speed meets their needs. The resort appears to have upgraded wifi and cable, which is a positive note for those relying on a stable connection. However, some guests experience intermittent issues with the wifi, noting occasional slow speeds and instances where the internet did not work at all. There are also mentions of difficulties related to the TV, including a lock requiring a four-digit code and lack of cable TV for some durations. Additionally, some guests had trouble receiving the wifi password clearly, which caused inconvenience. Overall, while many guests find the internet satisfactory, there are notable inconsistencies that the resort may need to address for an improved experience.

Pool
Guests at Okanagan Seasons Resort had mixed experiences with the pool facilities. On the positive side, many appreciated the resort's multiple pools with several noting the outdoor swimming pool as quite nice and the indoor pool and hot tub being consistently open and well-maintained. The outdoor pool was praised for being beautiful, recently painted and heated, making it a pleasant spot for relaxation. Families especially enjoyed the pools and the accompanying garden and play areas, which added to the overall attractiveness of the outdoor space.

However, there were notable issues as well with some guests reporting the outdoor pool turned green or was not clean, a point that seemed to concern several reviewers. The outdoor pool’s maintenance was a recurring problem with reports of green algae and pools in disrepair. There were times when the outdoor pool was closed, much to the disappointment of hopeful swimmers. Despite some negative feedback, the indoor pool and hot tub generally received favorable comments, indicating they are reliable alternatives when the outdoor pool is not in optimal condition.

Overall, while the pool areas have their highlights, potential visitors might want to check the current status and maintenance of the pools before planning their stay.

Family
Okanagan Seasons Resort is a great choice for families and groups of friends traveling with children. Guests frequently highlight the various activities available for kids, making it a family-friendly destination. The property features both indoor and outdoor swimming pools, a hot tub and a playground, ensuring kids have plenty to do. Young guests particularly enjoy playing volleyball, football and hide & seek in the spacious grass area. The resort's well-laid-out open spaces with park facilities add to its appeal for families. Overall, it is a nice place to stay, especially for those with children, though some have noted issues with room temperature and air conditioning placement.


Yes, Okanagan Seasons Resort has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Okanagan Seasons Resort.

Yes, Okanagan Seasons Resort welcomes dogs.

Yes, parking facilities are available at Okanagan Seasons Resort.

Yes, Okanagan Seasons Resort has a gym.

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