Hey Lou Hotel Frankfurt Airport

Kelsterbach 50.03704400, 8.47705800 , Isarstrasse 2 (Show on Map)
8.0
Very Good


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Summary of reviewsHey Lou Hotel Frankfurt Airport is highly regarded for its convenient location, particularly for travelers needing proximity to Frankfurt Airport. Situated just a short 10-15 minute drive away, the hotel provides a free shuttle service that has been praised for its efficiency and reliability. Despite being located in an industrial area, the hotel offers a surprisingly tranquil and serene environment with attractive views along the Main River and pleasant walking paths. The strategic placement near the highway and major transport routes also makes it an ideal stopover for business travelers and transit passengers.

The hotel's breakfast receives mixed reviews. While many guests find it delicious, varied and a good start to the day, others feel that it is overpriced and sometimes inadequately stocked. Nevertheless, the option of an Early Bird breakfast starting at 5:00 am offers convenience for early travelers.

The in-house restaurant and brewery provide a notable dining experience with many appreciating the delicious home-brewed beers and the authentic German meals, burgers and Chicago-style pizza. Though the prices are on the higher side and the menu somewhat limited, the cozy ambiance and beer garden contribute to an enjoyable dining atmosphere.

Rooms at Hey Lou Hotel Frankfurt Airport are a major highlight, frequently praised for their exceptional cleanliness, modern design and spaciousness. Guests commend the comfort of the beds, the quality of furnishings and the well-equipped bathrooms. The quietness and serene setting are conducive to a good night’s rest, making the hotel a valued choice for travelers. The hotel's overall value for money is also appreciated.

Cleanliness across the hotel is impeccable, extending from the rooms to bathrooms and common areas. The hotel maintains a high standard of upkeep with staff receiving positive mentions for their efficiency and friendliness, contributing to an overall welcoming atmosphere.

The staff at the hotel are noted for their friendliness and helpfulness, especially the reception and shuttle service teams. The professionalism and accommodating nature of the staff enhance the guest experience, ensuring a warm and supportive environment.

Hey Lou Hotel Frankfurt Airport provides complimentary high-speed Wi-Fi, generally praised for its good quality and wide coverage. Although a few guests experienced connectivity issues, the overall sentiment is positive regarding the Wi-Fi service.

Parking options at the hotel are robust with a large, secure garage and free roadside spaces for budget-conscious travelers. The secure parking, ease of access and availability of EV charging stations add to the convenience for guests with vehicles, making it an appealing choice for those needing long-term parking.

Families will find the Hey Lou Hotel accommodating with spacious family rooms and child-friendly services. The hotel’s cleanliness, variety of dining options and added security measures provide a hassle-free stay for family travelers.

Overall, Hey Lou Hotel Frankfurt Airport offers a clean, comfortable and modern lodging experience with excellent staff service, ample parking options and a convenient location ideal for travelers needing quick access to Frankfurt Airport.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

4-Star Hotel

Room Types
King Room - Non-Smoking The double room provides a sofa, a tiled floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 1 bed.

Twin Room - Non-Smoking The twin room offers a sofa, a tiled floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 2 beds.

Single Room - Disability Access - Non-Smoking The single room provides a sofa, a tiled floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 1 bed.

Family Room - Non-Smoking The family room provides a sofa, a tiled floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 3 beds.

Single Room The single room features a sofa, a tiled floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, soundproof walls, a seating area, an electric kettle as well as garden views. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
The location of Hey Lou Hotel Frankfurt Airport has repeatedly been praised for its convenience, especially for those with flights, work or business in the vicinity. Notably close to Frankfurt Airport, just a short 10-15 minute drive away, the hotel provides a free shuttle service that has been highly appreciated by guests for its efficiency and reliability. The proximity to the highway and major transport routes also makes it an attractive option for travelers on the go.

Situated in an industrial area, the hotel stands out by offering a surprisingly tranquil environment. Despite its industrial surroundings, the area is described as quiet and peaceful, largely undisturbed by the hustle and bustle typically associated with airport locations. Guests have particularly enjoyed the setting along the Main River, which offers beautiful views, pleasant walking paths and a serene atmosphere – a delightful contrast to the commercial district it resides in.

The location has been deemed ideal for short stays, especially for those catching early morning or late evening flights. Accessibility is further enhanced by good public transport connections, making downtown Frankfurt and other destinations conveniently reachable.

Though it is a bit removed from the city center and convenience stores, the hotel's strategic placement near the airport and highway proves advantageous for business travelers and transit passengers looking for a practical and restful stopover. Additionally, amenities such as nearby long-term parking add to the overall appeal, making it a suitable choice for those needing to leave their vehicle while traveling.

Breakfast
Hey Lou Hotel Frankfurt Airport offers a breakfast experience that receives mixed feedback from its guests. On the positive side, the breakfast is frequently described as good, very good, great, delicious and even excellent. Many guests appreciate the ample selection provided by the buffet, which includes a variety of items such as eggs, sausages, veggies, fruit, yogurt, muesli, bread, cheese and ham varieties. The breakfast room often garners praise for being neat and clean and the morning meal promises to start the day off right, especially for travelers heading to the airport.

However, there are recurring remarks about the breakfast being overpriced with costs ranging around 18 to 20 euros per person. Some guests feel that the price does not align with the quality or selection offered, describing the breakfast as meager, minimal or simple. Complaints about the breakfast being partially empty and not sufficiently stocked at times also emerge. The timing of the breakfast service, which can end as early as 9:00 am during the week, is another point of contention for several guests.

Despite these drawbacks, the flexibility in breakfast timings with options like the Early Bird breakfast starting as early as 5:00 am, provides some convenience. Overall, while the breakfast at Hey Lou Hotel Frankfurt Airport includes a variety of dishes that many find satisfactory or even excellent, the cost and occasional shortcomings in variety and restocking may not meet every guest's expectations.

Dinner
Nestled conveniently near Frankfurt Airport, Hey Lou Hotel boasts a remarkable dining experience with its in-house restaurant and brewery. The restaurant, frequently described as nice and good, offers a delightful ambiance complemented by the unique feature of its own brewery. The home-brewed beers are particularly celebrated with many guests highlighting the delicious varieties available. Diners can enjoy authentic German meals, burgers, Chicago-style pizza and other tasty options that contribute to a generally positive dining atmosphere.

However, the restaurant does face some criticism. While the food is often described as delicious and the service accommodating, some guests noted the high prices, which seem to reflect the premium airport location. Additionally, the menu is considered somewhat limited and waiting times for meals can be longer than expected with a few remarks about the convenience food quality at these elevated prices.

The beer garden is a lovely feature, providing a cozy and inviting space to enjoy the fine beers and tasty meals. Despite occasional disputes about the cost and some perceived delays in service, many diners found their meals verging on wonderful and the beer exceptional. Overall, Hey Lou Hotel’s restaurant seems to offer a valuable and enjoyable dining experience, especially for those who appreciate a well-crafted brew in a pleasant setting.

Rooms
Hey Lou Hotel Frankfurt Airport has garnered significant praise for its rooms, which are frequently highlighted in guest reviews for their exceptional cleanliness and modern appeal. Guests appreciate the rooms for being clean, spacious and well-equipped, often noting the bright and modern design that aligns well with the advertised pictures.

The comfort of the beds and the quality of the furnishings receive recurrent commendations with many guests noting that the rooms are cozy, comfortable and conducive to a good night's rest. The hotel seems to excel in providing quiet, serene accommodations, contributing to a restful stay right by the airport and with lovely views from upper floors or rooms facing the canal.

Reviewers frequently mention the modern, functional and convenient amenities, such as coffee facilities and well-thought-out layouts. The bathrooms, although sometimes noted to be on the smaller side, are consistently praised for their modern and clean design.

The hotel's value for money is also noted with guests feeling that they receive good accommodations for the price. While there are occasional mentions of smaller room sizes and some issues with temperature control, the general consensus points to a high standard of cleanliness, comfort and modern aesthetics.

In conclusion, the rooms at Hey Lou Hotel Frankfurt Airport are a strong point for visitors, consistently described as clean, modern, comfortable and quiet, offering a pleasant stay for travelers seeking convenience and quality near the airport.

Beds
Hey Lou Hotel Frankfurt Airport has garnered significant praise for its beds, described overwhelmingly as comfortable and clean. Many guests highlighted the spaciousness of the beds with multiple mentions of big, double-sized beds and large, comfy options. The freshly renovated rooms contribute to the overall comfort, ensuring that guests feel at ease.

While some reviewers encountered minor discrepancies such as a bed that was too hard or too soft, the consensus leans towards the beds being comfortable, featuring high-quality mattresses and cozy bedding. A few guests found the pillows and polyester bedding slightly uncomfortable and overly warm, but these reviews were less common.

Overall, the beds at Hey Lou Hotel Frankfurt Airport seem to fulfill guests’ expectations, providing a restful night's sleep, essential for those arriving or departing from the nearby airport.

Cleanliness
The Hey Lou Hotel Frankfurt Airport stands out favorably for its immaculate cleanliness, as consistently noted by guests. Rooms are described as spacious, modern and very clean, often exceeding expectations. Cleanliness extends to both rooms and bathrooms, which are frequently highlighted as spotless and well-equipped. The décor is modern and attractive, adding to the welcoming atmosphere. Guests appreciate the quiet and cozy ambiance of the hotel, which provides a serene environment despite its proximity to the bustling airport.

Most of the hotel areas, including footpaths and parking, are impeccably maintained, reflecting a high standard of upkeep. Staff receive positive mentions for their friendliness and efficiency, contributing to a pleasant stay. The hotel also features functional and comfortable amenities, making it a convenient choice for travelers.

However, some reviews did mention minor cleanliness issues, such as dusty common areas and dirty carpets, but these appear to be exceptions rather than the norm. Overall, Hey Lou Hotel offers a clean, comfortable and modern lodging experience, ideal for those looking for a convenient stay near Frankfurt Airport.

Staff
The staff at Hey Lou Hotel Frankfurt Airport have garnered widespread praise for their friendliness and helpfulness. Guest reviews highlight the team’s professional and accommodating attitude, particularly noting the reception staff for their friendliness and competence. The hotel shuttle service is also highly regarded for its reliability with staff members who are available 24/7 to assist guests.

The service extended by the housekeeping and the restaurant servers also receives commendations, contributing to an overall positive and welcoming atmosphere. Despite occasional lapses, such as a delayed check-in and some instances of disorganization, guests consistently report that the personnel strive to provide excellent customer service. The multilingual staff's ability to communicate effectively and their attentiveness further enhance the overall guest experience.

In summary, guests can expect a warm and supportive environment at Hey Lou Hotel Frankfurt Airport, thanks to a dedicated and attentive staff that consistently aims to meet and exceed guest expectations.

Wi-Fi
Hey Lou Hotel Frankfurt Airport offers complimentary high-speed Wi-Fi that generally receives positive feedback from guests. Many have noted good Wi-Fi coverage both in their rooms and throughout the hotel, describing it as very fast and of good quality. While some guests experienced issues with connectivity or stated that Wi-Fi was not working for them, the overall sentiment suggests a reliable and efficient internet service. Alongside the well-regarded Wi-Fi, the hotel also provides other beneficial amenities like a free shuttle bus and long-term parking, enhancing the convenience for travelers.

Parking
Hey Lou Hotel Frankfurt Airport boasts an array of parking options that cater to diverse needs, making it a convenient choice for travelers. Chief among them is a large, secure parking garage located right next to the hotel. This garage offers spacious parking spots and is ideal for long-term parking, including the duration of entire vacations. Some guests have mentioned that parking can be booked for extended periods with offerings of up to 21 days of free parking for specific packages.

For those seeking cost-effective alternatives, free parking spaces are available along the roadside in the surrounding industrial area. This option complements the hotel's private parking garage facilities, which are deemed very good and reasonably priced by several guests, despite occasional concerns about the cost.

Ease of access is another highlight with many visitors stressing how easy it was to park their cars and the convenience of having the parking infrastructure right next to the main hotel building. Additionally, parking options include chargers for electric vehicles, adding yet another layer of convenience for eco-conscious travelers.

However, there were some minor issues noted, such as the parking garage being difficult to navigate at night and occasional confusion due to a lack of clear signage. Despite these concerns, the overall sentiment remains positive with praise for the ample and secure parking spaces provided and the peace of mind that comes with a well-managed parking facility.

In summary, Hey Lou Hotel Frankfurt Airport offers robust and varied parking solutions, ensuring a hassle-free stay for guests with vehicles.

EV charging stations
Hey Lou Hotel Frankfurt Airport offers accessible EV charging stations located in their parking garage. Guests can leave with their electric cars fully charged. The charging facilities themselves are easy to use, providing free charging options for convenience. However, it's worth noting that usage of the EV chargers may require specific rates and cannot be accessed with a public charging card. While some found the signage to the hotel lacking, resulting in a longer search upon arrival, the presence of the EV charging stations adds a beneficial amenity for electric vehicle owners.

Family
The Hey Lou Hotel Frankfurt Airport stands out as an excellent choice for families traveling with children. The hotel offers spacious family rooms and even features accommodations with connecting doors, ideal for those needing extra space or traveling in larger groups. Families can feel at ease with the child-friendly service and the ability to handle special dietary requests, making meal times worry-free.

Guests praised the cleanliness of the hotel with both rooms and common areas kept well-maintained. The availability of burgers and other comfort foods ensures that dining is a treat for both parents and kids. For late-night arrivals, the hotel provides welcoming assistance, backed by adequate security measures.

The free shuttle service from the airport adds a layer of convenience, making the hotel's location even more appealing for transient stays. While some logistical issues like an elevator information oversight may occur, overall, the hotel caters well to family needs and ensures a satisfactory stay for children and adults alike.

3 Star
Hey Lou Hotel Frankfurt Airport is a solid three-star hotel that meets the expectations for its rating. Conveniently positioned right on the Main river, the hotel is appreciated for its clean and well-equipped facilities. Guests have highlighted the comfort and quietness of the rooms, making it a suitable option for a restful layover or short stay.

The in-house restaurant and brewery received favorable comments with many noting the good food and enjoyable dining experiences. The bar and restaurant add a nice touch to the overall ambiance of the establishment.

Transfers are well-organized, contributing to the convenience for guests, especially those on quick stays. Though some reviews pointed out a need for more amenities in the rooms, the general consensus underscores that the hotel offers great value for money.

Overall, Hey Lou Hotel Frankfurt Airport is a commendable choice within the three-star category, particularly for travelers who need an efficient and comfortable stopover.

Business
'Hey Lou Hotel Frankfurt Airport' is highly recommended for business travelers due to its functional design and excellent business services. Its strategic location ensures a good connection to the airport with a timely shuttle service available. The hotel provides various business facilities including a business center and meeting rooms, making it convenient for holding seminars and meetings. Multiple mentions highlight the hotel as ideal for business trips, emphasizing its efficiency and business-friendly environment. However, it's noted that the area lacks nearby amenities for business travelers. Overall, it's recognized for catering well to professional needs.

Accessible
'Hey Lou Hotel Frankfurt Airport' has been praised for its ease of access, particularly for guests with disabilities. Many reviews highlight that the hotel is easily accessible by car with long-term parking and a nearby garage that is wheelchair accessible. The hotel's location close to the highway adds to its convenience. Inside, the hotel features properly aligned elevators and there is specific guidance available for guests with impairments. Additionally, the staff has been noted to be exceptionally helpful and attentive and there are designated disabled rooms available. A good shower and overall sufficient mobility within the premises further contribute to a comfortable stay. However, there have been mentions indicating some issues with the elevator that could affect accessibility. Overall, guests generally find the hotel to be navigable and accommodating for those with accessibility needs.

Dog Friendly
Hey Lou Hotel Frankfurt Airport offers a range of services and amenities for guests traveling with pets. The hotel features pet-friendly rooms and provides essential items such as beds and dog bowls to ensure a comfortable stay for furry companions. Guests appreciate the good value for money and note the hotel's accommodating nature towards pets, despite an additional cleaning fee for dog-friendly rooms. For those looking to stretch their legs, there are walking paths and a beautiful, large dog park nearby. Overall, the hotel is viewed positively for its pet-friendliness and the convenience it offers to guests with dogs.


No, Hey Lou Hotel Frankfurt Airport doesn't have any pool.

No, a spa isn't available at Hey Lou Hotel Frankfurt Airport.

Yes, Hey Lou Hotel Frankfurt Airport welcomes dogs.

Yes, parking facilities are available at Hey Lou Hotel Frankfurt Airport.

No, Hey Lou Hotel Frankfurt Airport doesn't have a gym.

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