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Summary of reviewsThe Kilkenny Pembroke Hotel in Kilkenny is highly praised for its exceptional and strategic location in the heart of the city, providing easy access to iconic attractions such as Kilkenny Castle, as well as a variety of pubs, restaurants, shops and vibrant nightlife. Guests appreciate being able to explore the city's historic sites, cultural venues and markets, all within walking distance and the availability of secure private complimentary parking is an added benefit for those traveling by car.
The hotel’s breakfast offerings receive significant acclaim with many describing them as exceptional, fresh and creative, although there are occasional mentions of long wait times and a limited menu. The dinner experience is also generally positive with guests praising the food's creativity and quality, even though some criticism arises regarding portion sizes and menu variety.
Rooms at the Kilkenny Pembroke Hotel are noted for their spaciousness, cleanliness and modern amenities. Guests frequently highlight the comfort of the beds and the serene atmosphere, although there are occasional comments about certain rooms feeling outdated or suffering from street noise and lack of air conditioning.
Cleanliness is another strong point with many guests noting the spotless rooms and well-maintained facilities. The staff receive widespread praise for their exceptional service, friendliness and professionalism, significantly enhancing the overall guest experience.
Despite minor criticisms about Wi-Fi strength and parking arrangements, the hotel generally provides a reliable internet connection and convenient parking solutions, even amid nearby construction. The hotel is also family-friendly with spacious accommodations and a welcoming atmosphere, making it an appealing option for guests with children.
Guests appreciate the comfortable and high-quality beds, although personal preferences vary regarding firmness. The hotel is regarded as a four-star establishment, maintaining a good level of service and quality, even if some aspects could benefit from upgrades to fully meet four-star standards.
Accessibility features are a notable plus with the hotel providing wheelchair-accessible rooms and facilitated parking, although certain improvements for visually impaired guests could be made. Lastly, the hotel is recognized as a romantic venue with staff going out of their way to create memorable experiences for couples celebrating special occasions.
Overall, the Kilkenny Pembroke Hotel garners positive reviews for its central location, excellent service and comfortable accommodations, making it a favored choice for both tourists and families visiting Kilkenny. Show more
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Hotel with Spa
Located in the heart of Kilkenny, Kilkenny Pembroke Hotel's medispa, Mint, offers a range of spa services including luxury Gaia massages, Dermalogica and Bio-Penta facials, body treatments, and skincare treatments. If you are looking to relax and pamper yourself while in Kilkenny, a visit to Mint at Kilkenny Pembroke Hotel is a must.
Hotel with EV Charging Stations
Luxury Hotel
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Room Types
Executive King RoomThis air-conditioned room includes an en suite bathroom with hairdryer and toiletries. Tea and coffee making facilities are also included.
Triple RoomThis air-conditioned room includes an en suite bathroom with hairdryer and toiletries. Tea and coffee making facilities are also included.
Executive Twin RoomThis air-conditioned room includes an en suite bathroom with hairdryer and toiletries. Tea and coffee making facilities are also included.
Superior King RoomSpacious room with king-sized bed, fluffy bathrobes, slippers and free mineral water.
Castle View King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
City View SuitesThe unit offers 1 bed.
Castle View SuiteThe unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
The Kilkenny Pembroke Hotel in Kilkenny boasts an exceptional location that consistently impresses its guests. Situated right in the heart of the city, the hotel provides unparalleled access to a variety of attractions, including the iconic Kilkenny Castle, which is just around the corner. Visitors appreciate the hotel's proximity to an array of pubs, restaurants, shops and local nightlife, all within easy walking distance. This central position makes it an ideal base for sightseeing, shopping and enjoying the vibrant city life.
The convenience of being downtown means that everything one might need or want to explore is close at hand. Many guests highlight that the hotel is superb for a city break, offering the perfect blend of accessibility and comfort. It allows for easy exploration of Kilkenny’s historic sites, cultural venues and lively markets. Additionally, the secure private complimentary parking is a noted benefit for those traveling by car.
Overall, the Kilkenny Pembroke Hotel receives high praise for its strategic and central location, making it a favorite choice for tourists looking to maximize their experience in Kilkenny. The charm of being steps away from the castle and the main city attractions enhances the allure of this well-situated establishment.
Breakfast
The Pembroke Hotel in Kilkenny receives high praise for its breakfast offerings. Many guests describe the breakfast as exceptional, fabulous and one of the best they've ever had in a hotel with special mentions of its fresh, delicious ingredients and creative, well-presented dishes. There is a wide variety of breakfast items available, including a la carte options and regional products, catering to diverse tastes and preferences. The freshly prepared and tasty food consistently impresses visitors. Diners appreciate the excellent service, noting that the friendly staff often go above and beyond to enhance the breakfast experience.
However, some reviews mention less favorable aspects, such as long waiting times and inattentive service during busy periods. There are occasional comments about limited breakfast choices and the need for more options, including vegetarian selections. Despite these minor criticisms, the overall consensus is that the breakfast experience at the Pembroke Hotel is a standout feature, setting guests up perfectly for the day ahead.
Dinner
The Kilkenny Pembroke Hotel receives a mixed array of reviews regarding its dinner offerings with a notable emphasis on positive experiences. Many guests praised the food as delicious and inspiring with some specifically touting the creativity and quality of the dishes. The restaurant, accessible from the hotel lobby, is often described as wonderful, top-notch and consistently excellent for both dinner and breakfast.
Several guests highlighted the great choice of food and drinks, complimenting the bar and its appealing atmosphere. Cocktails and wine selections were particularly appreciated. Despite these positive remarks, some guests did find the dinner menu lacking in variety and clarity. Portions were occasionally deemed too small and some diners were dissatisfied with the limited selection and minimalistic approach. There were sporadic complaints about overcooked steaks and the overall adequacy of menu options.
However, the overall sentiment leans towards satisfaction with many citing their dinner and bar experiences as enjoyable and of high quality. While certain patrons felt dinner options could be more extensive and better tailored to diverse tastes, the consensus remains that dining at the Kilkenny Pembroke Hotel is a generally gratifying experience.
Rooms
The Kilkenny Pembroke Hotel offers a mixed but generally positive experience when it comes to room accommodations. Guests frequently highlight the spaciousness of the rooms, noting that many are large, airy and exceptionally clean. The hotel's rooms are described as modern with comfortable beds, ensuring a restful stay. Highlights include updated decor, spotless linens and rooms that are well-appointed with modern amenities like Nespresso machines and good air-conditioning.
Many reviewers appreciated the quiet, serene atmosphere in their rooms and some mentioned great views, notably of the castle. The family-friendly setup of the rooms also received praise with guests finding them accommodating for larger groups or families. The bathrooms, often noted for their cleanliness and comfort, contribute to the overall positive experience with specific mentions of good water pressure in the showers and spacious setups.
However, there are a few areas where the hotel could improve. Several guests pointed out that some rooms felt outdated or basic compared to others. Issues such as inadequate heating, lack of air conditioning or no fridge in the room were mentioned intermittently. Street noise was a problem for rooms facing the front of the hotel and some rooms were noted to be stuffy or had insufficient tea and coffee supplies.
Overall, while there are minor areas for improvement, the Kilkenny Pembroke Hotel’s rooms generally impress with their cleanliness, comfort and spaciousness, offering a welcoming base for exploring this historic city.
Beds
Guests frequently praise the Kilkenny Pembroke Hotel for its comfortable beds, often highlighting their good size and high quality. Many reviews specifically mention how very comfortable the beds are with some guests even calling them the most comfortable ever. The bedding and bed covers are often described as top-quality and clean, contributing to a pleasant sleep experience.
However, some guests found the beds and pillows to be too firm or hard, indicating a variance in personal preference. Despite this, the overall sentiment remains positive with the majority of visitors enjoying a restful and comfortable stay.
Cleanliness
Kilkenny Pembroke Hotel receives praise for its impressively clean environment, making it an inviting choice for travelers. Guests consistently highlight the cleanliness of the hotel with numerous mentions of spotless rooms, tidy facilities and a neat overall appearance. Visitors appreciate the modern, spacious and comfortable rooms, which are maintained to a high standard of hygiene. The hotel’s implementation of safe COVID measures and the availability of antibacterial wipes further enhance the sense of cleanliness and safety for guests. While some reviews suggest minor improvements could be made in certain areas, such as daily cleaning routines and specific spots like the bar’s couch corner, the overall feedback remains overwhelmingly positive. This hotel stands out for its dedication to maintaining a clean and pleasant stay, making it a commendable option for those visiting Kilkenny.
Staff
At the Kilkenny Pembroke Hotel, guests consistently praise the hotel staff for their exceptional service and welcoming demeanor. Visitors highlight the friendliness, politeness and helpful nature of the staff, noting that they go out of their way to make guests feel special and accommodated. Reception and bar staff, in particular, receive commendations for their warm reception and eagerness to assist. The names Sharon, Alice, Joe, Christian and Joey are mentioned frequently, all noted for their attentive and professional service. The staff's ability to be both efficient and personable stands out with many guests appreciating their readiness to fulfill any request. The positive comments extend to the breakfast service, where staff are described as cheerful and attentive. In summary, the staff's exceptional friendliness and professionalism significantly enhance the guest experience at Kilkenny Pembroke Hotel.
Wi-Fi
The Kilkenny Pembroke Hotel offers guests reliable and complimentary Wi-Fi throughout the property with several reviews highlighting the connection as excellent, great and without issues. While some feedback noted that the Wi-Fi could be weak but functional, the overall consensus points to a positive experience with dependable internet access. Guests can also appreciate the added convenience of contactless lifts within the hotel.
Spa
The Kilkenny Pembroke Hotel offers its guests access to spa services located conveniently next door. Many visitors describe the spa experience as wonderful and incredible with highlights including hydromassage treatments. While guests must exit the hotel and walk a short distance to reach the spa, this minor inconvenience is often overshadowed by the excellent treatments available. Despite the occasional mention of the spa being closed on specific days, the overall feedback accentuates the positive aspects of the spa experience, making it a noteworthy feature of the hotel for those seeking relaxation.
Parking
Kilkenny Pembroke Hotel offers a mix of parking experiences with many guests finding the parking arrangements convenient and easy to use. Due to ongoing construction work, parking directly at the hotel is not an option, but a nearby private parking lot is available, which many guests appreciated for being secure and close by. Free parking is often included and those who used the on-site facility found it secure and straightforward, despite its limited space.
The central location of the hotel allows for many attractions to be reached on foot, further enhancing the convenience for guests. However, some reviews noted challenges such as limited parking availability, the inconvenience of offloading luggage and having to use a separate parking lot located about 10 minutes away. In less favorable conditions, walking to the car park in the rain was less than ideal.
Overall, while the parking situation has its drawbacks, the available options are generally satisfactory and secure, providing a decent experience for most guests.
Family
Kilkenny Pembroke Hotel offers a fantastic stay for families with several positive remarks about its suitability for all ages. Guests enjoyed the excellent food and drink choices and the convenient location close to various attractions made it easy for families to explore. Rooms are described as spacious, particularly the family rooms and the breakfast received high praise. Despite limited mentions of specific family-oriented features, the overall family-friendly atmosphere has led many guests to recommend the hotel to friends and relatives. With plans to return with their children, it's clear this hotel leaves a positive impression on families seeking a welcoming and comfortable stay.
Nightlife
The Kilkenny Pembroke Hotel offers a prime location for nightlife enthusiasts with numerous pubs and vibrant night spots just a short stroll away. The hotel is perfectly situated, providing easy access to a plethora of bars and restaurants within walking distance. Guests appreciated its central yet peaceful locale, making it an ideal hub for enjoying the city's night scene without compromising on tranquility. For travelers seeking efficient and accessible nightlife options, this hotel stands out as a great value choice.
4 Star
The Kilkenny Pembroke Hotel is often regarded as a four-star establishment, though some reviews suggest it may not entirely live up to this rating. While the hotel is highly rated, certain aspects like the atmosphere and breakfast offerings may not fully align with typical four-star standards. The hotel is described as a bit old and there appears to be a consensus that it could benefit from some improvements to meet the expected four-star experience. Despite these critiques, it maintains a level of service and quality that keeps it consistent with the expectations of a four-star hotel.
Accessible
The Kilkenny Pembroke Hotel offers various accessibility features, making it a convenient option for guests with disabilities. The hotel boasts physically disabled rooms and wheelchair accessibility, ensuring ease of movement within the premises. Guests have noted the availability of an accessible room that enhances their stay experience. Additionally, the hotel provides facilitated parking for those with mobility issues, further contributing to its overall accessibility.
However, it is important to mention that some aspects could be improved. The hotel is not equipped to cater to visually impaired guests and certain areas, such as high-rise baths, might pose challenges. Despite these points, the general consensus indicates that the Kilkenny Pembroke Hotel is a very accessible and pleasant place to stay for those with mobility concerns.
Romantic
The Kilkenny Pembroke Hotel has been highlighted by guests as an ideal venue for romantic getaways and special anniversaries. It appears that the hotel's staff excel in creating memorable experiences, adding personal touches such as notes and chocolates for celebrations. The romantic location of the hotel also adds to its allure, making it a desirable choice for couples looking to celebrate significant moments together. Although specific romantic features were not frequently mentioned, the overall satisfaction of guests indicates that the hotel successfully fosters a romantic atmosphere.
No, Kilkenny Pembroke Hotel doesn't have any pool.
Yes, a spa is available at Kilkenny Pembroke Hotel.
No, Kilkenny Pembroke Hotel doesn't allow dogs.
Yes, parking facilities are available at Kilkenny Pembroke Hotel.