Scandic Kiruna
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Summary of reviewsScandic Kiruna enjoys an enviable location in the heart of the newly developed city center, making it a strategic spot for both tourists and business travelers. The hotel is highly accessible with a bus stop right outside, connecting guests to the airport, train station and local attractions. Proximity to key sites like Abisko National Park, the Ice Hotel and the Sami museum in Jukkasjärvi adds to its appeal. Despite some ongoing construction in the surrounding area, guests find the convenience and amenities of the location to be highly favorable. Excellent views from the sky bar and easy access to shops, restaurants and the town hall further enhance the hotel's desirability.
The breakfast experience at Scandic Kiruna is predominantly praised for its quality, variety and inclusivity, offering vegetarian, vegan and gluten-free options. Guests commend the freshness of the food and the well-organized, spacious breakfast area. However, the 9 am schedule has been noted as inconvenient by some and occasional crowding and limited hot food options have been mentioned. Nonetheless, the breakfast is generally considered superb, providing a great start to the day.
The dinner experience receives mixed reviews. Positive feedback highlights the cozy ambiance, good food quality and the affordability and variety of the dinner buffet, including gluten-free options. The sky bar restaurant is also appreciated for its atmosphere and service. On the downside, the dinner menu is often described as limited, resembling a "hamburger restaurant" with few options. Some guests reported overly salty or cold food, disorganized service and unenthusiastic staff. Despite these critiques, the overall atmosphere and certain meal options still receive commendation.
Rooms at Scandic Kiruna are well-regarded for their modern, stylish and often spacious design. Guests appreciate the clean condition, tasteful decoration and comfortable bedding. However, issues like lack of storage, poor temperature control and occasional cleanliness lapses during extended stays have been noted. Despite these drawbacks, the rooms are generally seen as welcoming and practical with special praise for the family rooms and junior suites.
Cleanliness at Scandic Kiruna garners generally positive remarks. Rooms are described as clean, spacious and fresh with well-maintained bathrooms and other facilities. However, the availability of cleaning services only upon request has led to some dissatisfaction and occasional oversights in cleanliness have been reported.
Staff interactions are mostly positive with guests frequently highlighting the friendliness and helpfulness of the personnel. The reception and cleaning staff are particularly noted for their polite and supportive demeanor. Nonetheless, inefficiencies and a lack of attentiveness, especially in the restaurant, point to areas needing improvement in training and management.
WiFi at the hotel receives mixed reviews. While many guests describe it as good and effective, others have experienced significant connectivity issues, particularly in their rooms. This inconsistency suggests that WiFi quality can vary across the hotel.
The gym at Scandic Kiruna is a standout feature, consistently praised for its excellent equipment and stunning panoramic views from the 11th floor. The addition of a sauna enhances the overall workout experience, making it a notable highlight for guests.
Scandic Kiruna is also well-suited for families, offering modern and spacious family rooms, creative features like folding wall beds and numerous activities for children. Guests appreciate the family-friendly environment, although minor issues like a lack of hangers and limited space are noted.
Beds at the hotel receive high praise for their comfort, contributing to pleasant sleeping conditions. While a few guests reported issues with mattress quality and bed stability, the overall sentiment is that the beds are very cozy and conducive to a restful night's sleep.
Lastly, Scandic Kiruna is accommodating to guests traveling with dogs, providing designated dog-friendly rooms. Some minor cleanliness issues and spatial concerns are noted, but the hotel's dog-friendly policy is generally seen as a significant advantage.
Categories
The breakfast experience at Scandic Kiruna is predominantly praised for its quality, variety and inclusivity, offering vegetarian, vegan and gluten-free options. Guests commend the freshness of the food and the well-organized, spacious breakfast area. However, the 9 am schedule has been noted as inconvenient by some and occasional crowding and limited hot food options have been mentioned. Nonetheless, the breakfast is generally considered superb, providing a great start to the day.
The dinner experience receives mixed reviews. Positive feedback highlights the cozy ambiance, good food quality and the affordability and variety of the dinner buffet, including gluten-free options. The sky bar restaurant is also appreciated for its atmosphere and service. On the downside, the dinner menu is often described as limited, resembling a "hamburger restaurant" with few options. Some guests reported overly salty or cold food, disorganized service and unenthusiastic staff. Despite these critiques, the overall atmosphere and certain meal options still receive commendation.
Rooms at Scandic Kiruna are well-regarded for their modern, stylish and often spacious design. Guests appreciate the clean condition, tasteful decoration and comfortable bedding. However, issues like lack of storage, poor temperature control and occasional cleanliness lapses during extended stays have been noted. Despite these drawbacks, the rooms are generally seen as welcoming and practical with special praise for the family rooms and junior suites.
Cleanliness at Scandic Kiruna garners generally positive remarks. Rooms are described as clean, spacious and fresh with well-maintained bathrooms and other facilities. However, the availability of cleaning services only upon request has led to some dissatisfaction and occasional oversights in cleanliness have been reported.
Staff interactions are mostly positive with guests frequently highlighting the friendliness and helpfulness of the personnel. The reception and cleaning staff are particularly noted for their polite and supportive demeanor. Nonetheless, inefficiencies and a lack of attentiveness, especially in the restaurant, point to areas needing improvement in training and management.
WiFi at the hotel receives mixed reviews. While many guests describe it as good and effective, others have experienced significant connectivity issues, particularly in their rooms. This inconsistency suggests that WiFi quality can vary across the hotel.
The gym at Scandic Kiruna is a standout feature, consistently praised for its excellent equipment and stunning panoramic views from the 11th floor. The addition of a sauna enhances the overall workout experience, making it a notable highlight for guests.
Scandic Kiruna is also well-suited for families, offering modern and spacious family rooms, creative features like folding wall beds and numerous activities for children. Guests appreciate the family-friendly environment, although minor issues like a lack of hangers and limited space are noted.
Beds at the hotel receive high praise for their comfort, contributing to pleasant sleeping conditions. While a few guests reported issues with mattress quality and bed stability, the overall sentiment is that the beds are very cozy and conducive to a restful night's sleep.
Lastly, Scandic Kiruna is accommodating to guests traveling with dogs, providing designated dog-friendly rooms. Some minor cleanliness issues and spatial concerns are noted, but the hotel's dog-friendly policy is generally seen as a significant advantage.
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Guest Reviews
Located in the heart of the newly developed city center, Scandic Kiruna boasts an excellent location that guests frequently praise. The hotel is highly accessible with a bus stop right outside offering convenient transportation to the airport, train station and local attractions. The central position also places guests within walking distance to numerous shops, restaurants and the town hall, enhancing the convenience for both tourists and business travelers.
The proximity to key sites like Abisko National Park, the Ice Hotel and the Sami museum in Jukkasjärvi adds to its allure, making it an ideal base for exploring the region. While the extensive ongoing construction in the new city center has led some to describe the surroundings as a bit industrial and difficult to navigate, this hasn't overshadowed the numerous positives of its location.
For those keen on transportation, the close access to buses connecting to the old town and train station makes moving around effortless. The excellent views from the sky bar provide a relaxing counterpoint to the bustling atmosphere outside. Despite the current construction, guests acknowledge that the area is set to become even better as development progresses. In summary, Scandic Kiruna offers a strategically convenient spot with ample amenities, ideal for both leisurely and business stays, even as the city around it continues to evolve.
Scandic Kiruna offers a breakfast experience that has garnered predominantly positive reviews from its guests. The breakfast is frequently described as very good, superb and excellent, suggesting a consistent level of quality. Guests appreciate the freshness of the food and commend the wide variety and abundant selection available. There are significant mentions of a well-organized, spacious breakfast area that remains well-stocked, even during busy periods.
Many guests highlight the diversity of options, including both vegetarian and vegan alternatives, ensuring something for everyone. Gluten-free choices are also available, enhancing the inclusivity of the offerings. The breakfast buffet is noted for its richness and deliciousness with savory options being particularly praised.
However, there are some areas for improvement noted by guests. The breakfast schedule, which ends at 9 am, has been mentioned as inconvenient by several reviewers. Additionally, some guests reported that the buffet could become crowded and chaotic as the morning progresses. There were occasional remarks about cold or limited hot food options and missing local specialties like cloudberry jam, herring and salmon.
Overall, guests at Scandic Kiruna are treated to a high-quality breakfast experience with a broad and varied selection, providing a great start to their day.
Scandic Kiruna offers a mixed dining experience for its guests with several positive aspects highlighted in the reviews. Guests have praised the restaurant's decor and ambiance, noting a cozy and welcoming environment. The food quality often receives favorable mentions with phrases like "good food," "delicious food," and "food was fantastic" being used. The breakfast selection is also highly regarded with many guests enjoying the variety offered.
The dinner buffet, in particular, garners positive feedback from numerous guests, especially for its affordability and variety, including gluten-free options. Some guests found the dinner buffet to be a simple yet satisfactory option, while others emphasized its greatness. The sky bar restaurant is another highlight with guests appreciating its atmosphere and service.
However, there are notable criticisms regarding the dinner experience. A recurring theme is the limited dinner menu with specific mention of it feeling like a "hamburger restaurant" with few options and poor selection of dinner dishes. There were instances of the food being overly salty or even cold and some guests found the buffet disappointing. Reports of a disorganized dinner service and unenthusiastic staff suggest room for improvement in the service sector.
There were also logistical challenges noted, such as difficulty in booking tables due to high demand, particularly on special occasions like New Year's Eve. The restaurant's operational hours and the lack of an à la carte menu at times also left some guests dissatisfied. Despite these drawbacks, the general atmosphere and certain meal options received commendation from those who dined at the hotel's restaurant.
Scandic Kiruna offers a diverse array of room options, catering to different tastes and needs. Many guests have praised the hotel for its modern, stylish and often spacious rooms. Visitors frequently highlight the rooms' clean condition, tasteful decoration and comfortable bedding. High ceilings and ample lighting enhance the ambiance, creating a cozy yet elegant environment with some rooms offering spectacular views depending on their location.
However, storage space and temperature control seem to be recurring issues. Several guests mentioned a lack of wardrobes and insufficient storage and others found the rooms too warm, exacerbated by windows that cannot be opened. Despite these issues, the rooms generally maintain a fresh and contemporary feel with well-kept furniture and modern bathrooms contributing positively to the overall experience.
The junior suites and family rooms, in particular, receive accolades for their spaciousness and thoughtful design, including innovative features like folding wall beds. Blackout curtains add to the comfort by ensuring restful sleep in the land of the midnight sun.
On the downside, room cleanliness during extended stays was a concern for some with housekeeping services not always meeting expectations. Additionally, occasional lapses in replenishing room amenities such as soap and shampoo were noted.
Nonetheless, Scandic Kiruna's rooms stand out for their welcoming atmosphere, modern decor and practical comfort, making it a pleasant choice for travelers in Kiruna.
The beds at Scandic Kiruna receive high praise from guests, often described as comfortable, cozy and pleasant. Many visitors highlight the ultra-comfortable and nicely soft beds, contributing to good sleeping conditions. Guests frequently mention the beds being great, fantastic and super comfy with the bedding also receiving positive remarks. The double beds are noted for being spacious, offering a pleasant sleeping experience.
However, a few guests reported issues, such as mattresses that felt worn out, beds that were too hard or too soft and the inconvenience of beds sliding apart during sleep. Despite these occasional concerns, the overall consensus is that the beds at Scandic Kiruna are very comfortable and conducive to a restful night's sleep.
Scandic Kiruna appears to offer modern, stylish and generally clean accommodations, reflected in numerous reviews. Guests frequently compliment the clean, spacious and comfortable rooms, which are often described as fresh and well-maintained. The bathrooms and other facilities such as the gym and sauna are also noted for their cleanliness. Despite these positive observations, there are recurring remarks about cleaning services being available only upon request, which has led to some dissatisfaction. Several guests reported issues with specific areas not being as clean as expected, including references to dust, hair on bedding and leftover items. While general cleanliness seems satisfactory, some reports of room-specific issues like moldy bread and stains suggest a need for more consistent housekeeping.
Reviews for the staff at Scandic Kiruna provide a diverse range of impressions. Consistently highlighted is the friendliness and politeness of the staff with numerous reviews mentioning the team as very nice, helpful and supportive. Guests frequently praised the kind and welcoming demeanor at reception, noting a smooth and quick check-in process. The cleaning staff also drew specific mentions for their super friendly attitude.
On the other hand, there were remarks regarding inefficiencies and a lack of attentiveness, particularly in the restaurant. Some staff members appeared inexperienced and uninformed about the local area and tourist options. Issues of understaffing and ineffective management in service areas such as the restaurant led to delays and a perceived lack of engagement.
Although there were reports of some staff appearing indifferent or unaccommodating, the overall sentiment leaned towards positive interactions with many guests appreciating the pleasant and calm demeanor of the personnel. While there is room for improvement in training and efficiency, particularly in the service and dining areas, the general experience with the staff at Scandic Kiruna was characterized by their friendly and helpful nature.
Scandic Kiruna receives varied feedback regarding its WiFi service. Many guests praise the WiFi, describing it as good, great and excellent, which suggests that it can be effective for business or general use in certain areas. However, some guests have experienced significant issues, such as no Wi-Fi service in their rooms or no connection at all. Additionally, a few mentioned difficulties in connecting their phones to Chromecast. The inconsistency in the WiFi quality suggests that while some areas of the hotel offer robust connectivity, others may fall short.
Scandic Kiruna’s gym stands out as a commendable facility, consistently praised for its outstanding features. Located on the 11th floor, it offers guests an exceptional and scenic view, making workouts a visually delightful experience. The gym is well-equipped, catering to various fitness needs with versatile utilities and is accessible to all guests.
The addition of a sauna on the top floors enhances the overall experience with many guests highlighting the combination of gym and sauna as fantastic and amazing. Several reviews note that the gym opens at 3 pm, allowing for afternoon and evening workouts. The availability of shower facilities adds to the convenience, ensuring guests can freshen up post-exercise.
In essence, the gym at Scandic Kiruna is renowned for its stunning panoramic views, excellent equipment and complementary amenities like the sauna and showers, making it a significant highlight for visitors.
Scandic Kiruna offers a variety of family-centric amenities that enhance the stay for guests with children. The family rooms are noted for their modern design and spaciousness, comfortably accommodating a family of four. Many reviewers highlighted the inventive layout, including features like two folding wall beds, which maximize space and provide a comfortable environment.
For activities, the hotel goes beyond the basics by offering board games (despite being in Swedish), shovels for playing in the snow and push sleds for carrying young children, contributing to a fun and engaging experience for the little ones. Parents appreciated the spacious common areas designed for spending quality family time.
Additionally, the professional and friendly staff are often praised for enhancing the overall experience. However, a few minor issues were mentioned, such as a lack of hangers for longer stays and limited space to place suitcases in some rooms. The absence of a diverse children's menu was also noted, though the existing options were generally appreciated.
In summary, Scandic Kiruna is well-regarded for its family-friendly environment, modern and spacious family rooms and thoughtful activities for children, making it a suitable choice for families looking for comfort and fun.
Scandic Kiruna offers a welcoming environment for guests traveling with dogs. The hotel is noted for its dog-friendly policy and designated dog-friendly rooms. Guests appreciate the ability to bring their canine companions, marking it as a significant advantage. However, there are some areas for improvement. While dogs are allowed, they are not permitted in the dining room during dinner. Some guests have noted minor cleanliness issues, such as dog hair on the carpet. The rooms can also feel somewhat cramped for two adults and a dog. Additionally, guests mention a lack of a special welcome greeting for dogs, something other dog-friendly hotels often provide. Despite these points, the overall sentiment highlights Scandic Kiruna's positive approach to accommodating dogs.
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Location
The proximity to key sites like Abisko National Park, the Ice Hotel and the Sami museum in Jukkasjärvi adds to its allure, making it an ideal base for exploring the region. While the extensive ongoing construction in the new city center has led some to describe the surroundings as a bit industrial and difficult to navigate, this hasn't overshadowed the numerous positives of its location.
For those keen on transportation, the close access to buses connecting to the old town and train station makes moving around effortless. The excellent views from the sky bar provide a relaxing counterpoint to the bustling atmosphere outside. Despite the current construction, guests acknowledge that the area is set to become even better as development progresses. In summary, Scandic Kiruna offers a strategically convenient spot with ample amenities, ideal for both leisurely and business stays, even as the city around it continues to evolve.
Breakfast
Many guests highlight the diversity of options, including both vegetarian and vegan alternatives, ensuring something for everyone. Gluten-free choices are also available, enhancing the inclusivity of the offerings. The breakfast buffet is noted for its richness and deliciousness with savory options being particularly praised.
However, there are some areas for improvement noted by guests. The breakfast schedule, which ends at 9 am, has been mentioned as inconvenient by several reviewers. Additionally, some guests reported that the buffet could become crowded and chaotic as the morning progresses. There were occasional remarks about cold or limited hot food options and missing local specialties like cloudberry jam, herring and salmon.
Overall, guests at Scandic Kiruna are treated to a high-quality breakfast experience with a broad and varied selection, providing a great start to their day.
Dinner
The dinner buffet, in particular, garners positive feedback from numerous guests, especially for its affordability and variety, including gluten-free options. Some guests found the dinner buffet to be a simple yet satisfactory option, while others emphasized its greatness. The sky bar restaurant is another highlight with guests appreciating its atmosphere and service.
However, there are notable criticisms regarding the dinner experience. A recurring theme is the limited dinner menu with specific mention of it feeling like a "hamburger restaurant" with few options and poor selection of dinner dishes. There were instances of the food being overly salty or even cold and some guests found the buffet disappointing. Reports of a disorganized dinner service and unenthusiastic staff suggest room for improvement in the service sector.
There were also logistical challenges noted, such as difficulty in booking tables due to high demand, particularly on special occasions like New Year's Eve. The restaurant's operational hours and the lack of an à la carte menu at times also left some guests dissatisfied. Despite these drawbacks, the general atmosphere and certain meal options received commendation from those who dined at the hotel's restaurant.
Rooms
However, storage space and temperature control seem to be recurring issues. Several guests mentioned a lack of wardrobes and insufficient storage and others found the rooms too warm, exacerbated by windows that cannot be opened. Despite these issues, the rooms generally maintain a fresh and contemporary feel with well-kept furniture and modern bathrooms contributing positively to the overall experience.
The junior suites and family rooms, in particular, receive accolades for their spaciousness and thoughtful design, including innovative features like folding wall beds. Blackout curtains add to the comfort by ensuring restful sleep in the land of the midnight sun.
On the downside, room cleanliness during extended stays was a concern for some with housekeeping services not always meeting expectations. Additionally, occasional lapses in replenishing room amenities such as soap and shampoo were noted.
Nonetheless, Scandic Kiruna's rooms stand out for their welcoming atmosphere, modern decor and practical comfort, making it a pleasant choice for travelers in Kiruna.
Beds
However, a few guests reported issues, such as mattresses that felt worn out, beds that were too hard or too soft and the inconvenience of beds sliding apart during sleep. Despite these occasional concerns, the overall consensus is that the beds at Scandic Kiruna are very comfortable and conducive to a restful night's sleep.
Cleanliness
Staff
On the other hand, there were remarks regarding inefficiencies and a lack of attentiveness, particularly in the restaurant. Some staff members appeared inexperienced and uninformed about the local area and tourist options. Issues of understaffing and ineffective management in service areas such as the restaurant led to delays and a perceived lack of engagement.
Although there were reports of some staff appearing indifferent or unaccommodating, the overall sentiment leaned towards positive interactions with many guests appreciating the pleasant and calm demeanor of the personnel. While there is room for improvement in training and efficiency, particularly in the service and dining areas, the general experience with the staff at Scandic Kiruna was characterized by their friendly and helpful nature.
Wi-Fi
Gym
The addition of a sauna on the top floors enhances the overall experience with many guests highlighting the combination of gym and sauna as fantastic and amazing. Several reviews note that the gym opens at 3 pm, allowing for afternoon and evening workouts. The availability of shower facilities adds to the convenience, ensuring guests can freshen up post-exercise.
In essence, the gym at Scandic Kiruna is renowned for its stunning panoramic views, excellent equipment and complementary amenities like the sauna and showers, making it a significant highlight for visitors.
Family
For activities, the hotel goes beyond the basics by offering board games (despite being in Swedish), shovels for playing in the snow and push sleds for carrying young children, contributing to a fun and engaging experience for the little ones. Parents appreciated the spacious common areas designed for spending quality family time.
Additionally, the professional and friendly staff are often praised for enhancing the overall experience. However, a few minor issues were mentioned, such as a lack of hangers for longer stays and limited space to place suitcases in some rooms. The absence of a diverse children's menu was also noted, though the existing options were generally appreciated.
In summary, Scandic Kiruna is well-regarded for its family-friendly environment, modern and spacious family rooms and thoughtful activities for children, making it a suitable choice for families looking for comfort and fun.
Dog Friendly
No, Scandic Kiruna doesn't have any pool.
No, a spa isn't available at Scandic Kiruna.
Yes, Scandic Kiruna welcomes dogs.
No, parking facilities aren't available at Scandic Kiruna.
Yes, Scandic Kiruna has a gym.
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