Drury Inn & Suites Knoxville West
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Summary of reviewsDrury Inn & Suites Knoxville West stands out as a highly-reviewed hotel known for its prime location, excellent amenities and welcoming atmosphere, particularly for families and pet owners. Situated conveniently near major highways, the hotel is praised for its proximity to a variety of shops, restaurants and the University of Tennessee, making it an ideal choice for travelers looking to explore Knoxville.
Among the top highlights is the exceptional breakfast experience. Guests consistently rave about the variety and quality of the breakfast offerings, which include hot options like eggs, waffles and fresh fruit. This positive feedback extends to the complimentary dinner service, where the “kickback” hour with free evening food, drinks and a full buffet is frequently noted as a pleasant and valuable perk. The included meals not only enhance the hospitality experience but also add significant value to the stay.
The accommodations themselves are widely praised for their cleanliness and comfort. Guest rooms are described as spacious, well-decorated and immaculately clean with comfortable beds ensuring a restful night's sleep. This level of cleanliness extends throughout the hotel with common areas and facilities being equally well-maintained.
The staff at Drury Inn & Suites Knoxville West receive high marks for their friendly and helpful service. From the front desk to the housekeeping and kitchen crews, the team is commended for their welcoming demeanor and dedication to ensuring guests have a pleasant stay.
Additional amenities such as the indoor and outdoor pool, hot tub and ample parking with EV charging options further contribute to the positive guest experiences. Families especially appreciate the kid-friendly pool area and spacious family rooms, making it a top choice for family vacations and group stays.
Overall, Drury Inn & Suites Knoxville West delivers a blend of convenience, comfort and exceptional service, making it a preferred option for a variety of travelers. Whether for a short visit or an extended stay, guests can expect a welcoming and hassle-free experience.
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Among the top highlights is the exceptional breakfast experience. Guests consistently rave about the variety and quality of the breakfast offerings, which include hot options like eggs, waffles and fresh fruit. This positive feedback extends to the complimentary dinner service, where the “kickback” hour with free evening food, drinks and a full buffet is frequently noted as a pleasant and valuable perk. The included meals not only enhance the hospitality experience but also add significant value to the stay.
The accommodations themselves are widely praised for their cleanliness and comfort. Guest rooms are described as spacious, well-decorated and immaculately clean with comfortable beds ensuring a restful night's sleep. This level of cleanliness extends throughout the hotel with common areas and facilities being equally well-maintained.
The staff at Drury Inn & Suites Knoxville West receive high marks for their friendly and helpful service. From the front desk to the housekeeping and kitchen crews, the team is commended for their welcoming demeanor and dedication to ensuring guests have a pleasant stay.
Additional amenities such as the indoor and outdoor pool, hot tub and ample parking with EV charging options further contribute to the positive guest experiences. Families especially appreciate the kid-friendly pool area and spacious family rooms, making it a top choice for family vacations and group stays.
Overall, Drury Inn & Suites Knoxville West delivers a blend of convenience, comfort and exceptional service, making it a preferred option for a variety of travelers. Whether for a short visit or an extended stay, guests can expect a welcoming and hassle-free experience.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Drury Inn & Suites Knoxville West is lauded for its prime location, making it a standout choice for travelers in Knoxville. Guests frequently commend its close proximity to a variety of shops, restaurants and the University of Tennessee. The hotel’s position right off major highways like I-40 and I-75 provides easy and quick access to interstates, simplifying travel plans for road trippers and those looking to explore different parts of Knoxville.
The convenience of the location extends to ease of access to shopping and dining options, enhancing the overall experience for families and visitors with diverse needs. The area around the hotel is noted for offering a friendly atmosphere, which is complemented by the super-friendly staff and clean accommodations of the hotel.
Guests also highlight its suitability for specific events, such as weddings, due to its excellent placement within the town. The convenient location is beneficial not only for its proximity to key attractions and amenities but also for its capacity to make travel straightforward and hassle-free, all while providing a comfortable stay.
Overall, Drury Inn & Suites Knoxville West ensures a blend of convenience, comfort and accessibility, making it a preferred choice for various forms of travel.
Drury Inn & Suites Knoxville West offers a highly praised breakfast experience that many guests find exceptional. Reviews consistently highlight the variety and quality of the breakfast with abundant choices including hot options like eggs, waffles, fresh fruit and a full buffet every morning. Visitors appreciate that breakfast is included with their stay, noting the convenience and value added by not just breakfast, but also complimentary dinner offerings.
The breakfast area itself is described as clean with attentive staff providing friendly and efficient service. Guests often note the food is hot, fresh and plentiful, making it a standout feature of their stay. From savory breakfast items to freshly brewed coffee, the variety caters well to different tastes.
For those who enjoy starting their day with a hearty meal, the breakfast at Drury Inn & Suites Knoxville West stands out as an outstanding amenity, often exceeding guest expectations compared to other hotels. While a few guests felt it was just average, the overwhelming majority found it fantastic, delicious and a highlight of their visit.
Guests at Drury Inn & Suites Knoxville West frequently praised the inclusion of both breakfast and dinner in their stay, highlighting the convenience this offered. Many guests expressed delight at not having to leave the hotel for dinner, finding it particularly beneficial after a day of travel or activities. The dinner options were widely appreciated, described as excellent, very good and even amazing by several reviewers. The "kickback" hour, which included free evening food and drinks, stood out as a pleasant surprise, adding an unexpected bonus to their experience. This evening social hour, from 5:30 to 7:00 pm, often featured a full buffet that exceeded expectations with ample variety and generous portions.
Guests also valued the complimentary drinks, noting the inclusion of drink vouchers redeemable during the dinner buffet. The happy hour with free drinks and substantial food options was a recurring highlight with some guests mentioning they could make a meal out of the spread provided. The combination of free meals and drinks was regarded as a significant advantage, enhancing the overall value of the stay. Even though a few reviews suggested areas for improvement, the majority view was overwhelmingly positive with the evening offerings going above and beyond typical hotel amenities. The consistent praise underscores the satisfaction guests felt with the hotel's provisions, making it a memorable part of their stay.
At Drury Inn & Suites Knoxville West, guests consistently praise the rooms for their exceptional cleanliness and comfort. Many have noted that the rooms are not only spotless but also spacious with some describing them as huge. The beds are comfortable and ensure a good night's rest in the quiet rooms. Guests appreciate the well-appointed rooms and the modern amenities, including large showers and useful room setups like family suites and queen suites. The hotel's photographs accurately represent the room conditions, which are often described as immaculate. Overall, the rooms at Drury Inn & Suites Knoxville West appear to exceed guest expectations in terms of size, cleanliness and comfort.
Drury Inn & Suites Knoxville West provides a restful sleep experience that consistently earns praise from its guests. The beds are frequently described as very comfortable with multiple mentions of super comfortable beds that invite sound sleep. Guests appreciate the beds’ clean and cozy feel, finding the rooms to be comfortable and the sheets made from high-quality fabric. The hotel’s big and luxurious beds add an extra level of comfort. While there were a few comments about mattresses being too soft or a bed being a tad hard, the overwhelming consensus highlights the beds as a strong point. Pillows also receive positive remarks, complementing the overall sleep quality. The combination of cleanliness and comfort seems to contribute significantly to the guests' favorable impressions of their sleeping arrangements at this hotel.
At Drury Inn & Suites Knoxville West, cleanliness stands out as the defining feature according to numerous guest reviews. The hotel is consistently praised for its pristine condition with many guests highlighting the immaculate state of their rooms and common areas. Words like spotless, exceptionally clean and immaculate are commonly used to describe the hotel's condition, making it clear that the housekeeping team is doing an excellent job.
The cleanliness extends from the lobby to the top floor, ensuring a welcoming environment for all guests. The facilities, including the bathrooms, are always well-maintained and polished, further contributing to the overall sense of hygiene and care. Guests also appreciate the clean and comfortable atmosphere throughout the hotel, noting that even the structure itself is meticulously maintained.
The reviews frequently mention that not only are the rooms clean, but they are also spacious and well-decorated, adding to the pleasant experience. Cleanliness is coupled with a sense of safety and comfort, making the hotel a reliable choice for travelers seeking a worry-free stay.
Overall, guests consistently commend Drury Inn & Suites Knoxville West for its dedication to cleanliness, which significantly enhances the quality of their stay. Whether it's a short visit or a longer stay, visitors can expect a spotless, well-kept environment that meets high standards of hygiene and comfort.
Guests frequently praise the staff of the Drury Inn & Suites Knoxville West for their exceptionally friendly and helpful demeanor. From the front desk at check-in to the housekeeping team and the kitchen crew, every interaction is marked by warmth and professionalism. Many remarked on the constant greetings and smiles from everyone, making them feel thoroughly welcomed. The staff go out of their way to ensure guests have a pleasant stay with some noting the exceptional customer service and attentiveness provided. Words like great, wonderful and excellent are commonly used to describe the team’s dedication. Specific mentions highlight the polite, accommodating and genuinely caring nature of the staff, creating a positive and inviting environment for all who stay.
The pool at Drury Inn & Suites Knoxville West receives numerous positive reviews, highlighting its appealing amenities and cleanliness. Guests frequently commend the pool area for being nice with many loving the indoor and outdoor extension. The hot tub is often described as great and very relaxing, adding to the overall appeal of the pool area. Cleanliness is a recurring theme with several guests noting the pool and hot tub’s cleanliness. The structure features both an indoor and outdoor pool, which guests find clean and enjoyable. While a few mention the pool being a little cool or noisy, its overall condition and maintenance are praised. Despite some noting the pool is on the smaller side, the pleasant and fun atmosphere it offers contributes to its positive reputation among visitors.
The Drury Inn & Suites Knoxville West offers ample and free parking, which many guests found convenient. There are reserved spots for EV parking and charging, adding to the accessibility for electric vehicle owners. The parking areas are clean and accessible with a secure entry system after hours requiring a key card for added safety. However, it was noted that the parking lot can become crowded and there might be a shortage of handicapped spaces at peak times. Despite occasional crowding, the overall availability and ease of parking are highlighted as positive features.
Drury Inn & Suites Knoxville West has garnered numerous positive reviews highlighting its family-friendly atmosphere and kid-focused amenities. It's praised consistently as a fantastic choice for families looking for a convenient, welcoming environment. Many guests appreciate the range of spacious family rooms and suites, ideal for both large and small family gatherings. The hotel offers a great pool, which is frequently mentioned as a hit among families, perfect for spontaneous fun during mini-vacations or extended stays. Guests have noted that the family-friendly ambiance extends beyond the rooms, making it a comfortable home away from home. Despite a few minor issues like a cold pool and early breakfast cleanup, families still enjoyed their time immensely, making it a top recommendation for a family trip or group stays such as weddings and university events.
Drury Inn & Suites Knoxville West features an outdoor pool that has received positive feedback from guests. Though described as small, the outdoor pool is considered sufficient and well-maintained. Guests appreciate the clean pool area, finding both the indoor and outdoor pool options a favorable feature of their stay. Overall, the outdoor pool is recognized for its cleanliness and maintenance, contributing positively to guest experiences.
Drury Inn & Suites Knoxville West is noted for its commendable dog-friendly amenities and services. Guests have appreciated the hotel for being very dog friendly, offering pet-friendly options and welcoming dogs warmly. The property has been highlighted as a good choice for those traveling with pets with specific dog-friendly rooms available. Front desk staff make furry guests feel special by providing treats, ensuring a welcoming atmosphere for pets. While the pet fee has been deemed reasonable by several reviewers, one did find the $50 fee, including taxes, to be excessive for a single night. Nonetheless, the overall environment is conducive for guests traveling with dogs, making it a favorable choice for pet owners.
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Location
The convenience of the location extends to ease of access to shopping and dining options, enhancing the overall experience for families and visitors with diverse needs. The area around the hotel is noted for offering a friendly atmosphere, which is complemented by the super-friendly staff and clean accommodations of the hotel.
Guests also highlight its suitability for specific events, such as weddings, due to its excellent placement within the town. The convenient location is beneficial not only for its proximity to key attractions and amenities but also for its capacity to make travel straightforward and hassle-free, all while providing a comfortable stay.
Overall, Drury Inn & Suites Knoxville West ensures a blend of convenience, comfort and accessibility, making it a preferred choice for various forms of travel.
Breakfast
The breakfast area itself is described as clean with attentive staff providing friendly and efficient service. Guests often note the food is hot, fresh and plentiful, making it a standout feature of their stay. From savory breakfast items to freshly brewed coffee, the variety caters well to different tastes.
For those who enjoy starting their day with a hearty meal, the breakfast at Drury Inn & Suites Knoxville West stands out as an outstanding amenity, often exceeding guest expectations compared to other hotels. While a few guests felt it was just average, the overwhelming majority found it fantastic, delicious and a highlight of their visit.
Dinner
Guests also valued the complimentary drinks, noting the inclusion of drink vouchers redeemable during the dinner buffet. The happy hour with free drinks and substantial food options was a recurring highlight with some guests mentioning they could make a meal out of the spread provided. The combination of free meals and drinks was regarded as a significant advantage, enhancing the overall value of the stay. Even though a few reviews suggested areas for improvement, the majority view was overwhelmingly positive with the evening offerings going above and beyond typical hotel amenities. The consistent praise underscores the satisfaction guests felt with the hotel's provisions, making it a memorable part of their stay.
Rooms
Beds
Cleanliness
The cleanliness extends from the lobby to the top floor, ensuring a welcoming environment for all guests. The facilities, including the bathrooms, are always well-maintained and polished, further contributing to the overall sense of hygiene and care. Guests also appreciate the clean and comfortable atmosphere throughout the hotel, noting that even the structure itself is meticulously maintained.
The reviews frequently mention that not only are the rooms clean, but they are also spacious and well-decorated, adding to the pleasant experience. Cleanliness is coupled with a sense of safety and comfort, making the hotel a reliable choice for travelers seeking a worry-free stay.
Overall, guests consistently commend Drury Inn & Suites Knoxville West for its dedication to cleanliness, which significantly enhances the quality of their stay. Whether it's a short visit or a longer stay, visitors can expect a spotless, well-kept environment that meets high standards of hygiene and comfort.
Staff
Pool
Parking
Family
Outdoor Pool
Dog Friendly
Yes, Drury Inn & Suites Knoxville West has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Drury Inn & Suites Knoxville West.
Yes, Drury Inn & Suites Knoxville West welcomes dogs.
Yes, parking facilities are available at Drury Inn & Suites Knoxville West.
Yes, Drury Inn & Suites Knoxville West has a gym.
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