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Summary of reviewsОтель KOKSHETAU receives high praise for its well-rounded guest experience, particularly emphasizing its prime location, comfort and quality service. Situated in the city's heart, the hotel provides guests with stunning views of the central square and lush greenery. Its proximity to popular cafes, restaurants and parks makes it ideal for guests interested in exploring local attractions, all while enjoying a peaceful retreat thanks to effective soundproofing.
Breakfast at the hotel is a major highlight with guests lauding the quality, variety and freshness of the buffet, which includes fruits, vegetables, pastries and Swedish-style dishes. While minor issues like occasional cold or limited options and a maintenance-needing coffee machine were noted, the overall consensus is that the breakfast is excellent and reasonably priced. The dining experience extends to the evening with positive feedback on the late-night café and in-room food delivery service, despite some points for improvement like limited menu options and the use of instant coffee.
The rooms at Отель KOKSHETAU are often praised for their coziness, cleanliness and stylish interior. Guests appreciate the timely and efficient cleaning service, comfortable beds and good sound insulation. The variety in room sizes caters to both solo travelers and families with the family room receiving particular commendation. While there are occasional complaints about weak ventilation or cleanliness, the general sentiment is overwhelmingly positive, supported by polite and attentive staff contributing to a welcoming experience.
Cleanliness stands out as one of the hotel's strongest attributes. Guests frequently mention the immaculate rooms, tidy accommodations and fresh linens and towels, enhancing the sense of comfort and hospitality. The exceptional staff further complement this by being consistently friendly, attentive and responsive, ensuring guests' needs are met promptly and professionally.
Lastly, the comfortable beds are a recurring theme in guest reviews with many noting excellent sleep quality due to comfortable mattresses and clean bedding. This, combined with the hotel's convenient location, cleanliness and outstanding service, makes Отель KOKSHETAU a top choice for travelers seeking a comfortable and satisfying stay. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
4-Star Hotel
Room Types
Standard Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit has 1 bed.
Deluxe King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Deluxe StudioOffering free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Family Junior SuiteProviding free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.
Deluxe Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.
Superior Family RoomProviding free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit offers 3 beds.
Deluxe StudioProviding free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio comprises a dining area, a flat-screen TV with satellite channels a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Twin RoomOffering free toiletries and bathrobes, this twin room includes a private bathroom with a shower and slippers. The twin room offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
Location
Situated in the very heart of the city, Отель KOKSHETAU boasts an exceptional location that offers guests an enviable view of the central square. Surrounded by a vibrant tapestry of urban delights, the hotel is perfectly placed near central parks, popular cafes such as Zebra and a plethora of restaurants and shops. This convenience makes it easy for guests to explore the nearby attractions with even a lake just a 20-minute walk away.
Despite its central location, guests can enjoy a peaceful retreat thanks to effective soundproofing measures. The hotel overlooks lush green spaces and offers beautiful views, marrying the bustling ambiance of the city with tranquil respite.
Combining this prime positioning with cleanliness, comfort and quality service, Отель KOKSHETAU stands out as a top choice for visitors seeking both leisure and convenience in the city center.
Breakfast
'Отель KOKSHETAU' boasts a breakfast that consistently earns high praises from its guests. Reviews highlight the quality and variety with many describing it as delicious, fabulous and satisfying. Notably, the buffet breakfast is well regarded for offering a wide selection of dishes, including fresh vegetables, fruits, pastries and Swedish-style options. Guests often mention the freshness and taste with some even calling it the best breakfast available for such a reasonable price.
However, there's room for improvement. A few reviews point out issues such as cold or meager options and a lack of variety, specifically mentioning porridge that could be warmer and some less-than-fresh grapes. The coffee machine also received some criticism for not being well-maintained.
On the positive side, the hearty breakfast complements the cozy and clean rooms and the beautiful views add to the overall pleasant experience. The breakfast service is often described as excellent with a special mention of the new chef at the restaurant. Despite minor drawbacks, the general consensus is that the breakfast at 'Отель KOKSHETAU' is a standout feature, making it a great start to the day for guests.
Dinner
The dining experience at Отель KOKSHETAU appears to be a mixed bag but leans towards the positive side. Guests have praised the café for being open late into the evening and highlighted the convenience of food delivery from the restaurant. The downstairs café and the friendly staff have also garnered positive mentions with some guests specifically noting the delicious offerings and affordability of the restaurant's cuisine.
A new chef at the restaurant has been particularly well-received, bringing a cool and fresh touch to the dining experience. Despite a generally positive consensus on the quality and taste of the food, some guests found the restaurant's assortment to be somewhat limited. Additionally, the absence of a coffee machine and the use of instant coffee packets were points of dissatisfaction.
For those looking for alternatives, there is a great restaurant right across the street and an excellent restaurant on the first floor of the hotel that serves guests until midnight, adding to the convenience. Overall, while there are some areas for improvement, the dining options at Отель KOKSHETAU have left many guests satisfied, particularly praising the delicious food and friendly service.
Rooms
Located in the heart of the city, Отель KOKSHETAU combines convenience and style with its well-furnished and well-decorated rooms. Guests frequently highlight the coziness and cleanliness of the rooms with many noting the timely and efficient room cleaning service. The rooms feature everything necessary for a comfortable stay, including good beds and quality room amenities.
The hotel offers rooms of various sizes, from spacious suites with multiple windows and balconies to more compact standard rooms. Though the standard rooms are noted to be small, they are suitable for solo travelers. Despite occasional issues such as weak ventilation and poor cleanliness in some cases, overall, the rooms are appreciated for their warmth, good sound insulation and comfortable furnishings.
Guests also enjoyed the stylish interior and found the rooms to be well-maintained with good renovation and furniture. The family room received particular praise for its excellent setup. The staff's service quality and their polite, attentive demeanor further enhance the positive experience, making a stay at Отель KOKSHETAU enjoyable and convenient for both short and extended visits.
Beds
At Отель KOKSHETAU, visitors repeatedly highlight the comfort of the beds in their reviews. Guests frequently mention the comfortable beds and clean bedding, emphasizing that they slept wonderfully during their stay. Reviews consistently note the comfortable mattresses, adding to the overall restful experience. Additionally, the hotel provides comfortable sleeping attire for both partners, contributing to a good night's sleep. Despite a minor mention of a bed being carelessly made, the majority of reviews praise the comfort and quality of the bedding, allowing guests to wake up refreshed and ready to enjoy the hotel's fitness and gym facilities.
Cleanliness
'Отель KOKSHETAU' stands out for its exceptional cleanliness, according to multiple guest reviews. The rooms are consistently described as clean, tidy and cozy with clean bedding, towels and linens frequently mentioned. Guests were particularly impressed with the spotless state of the rooms, noting that everything was wonderfully clean and neat, from the rooms themselves to the overall hotel environment. A few reviews specifically highlighted the fresh and spacious nature of the accommodations, adding to the sense of comfort and cleanliness. In addition, the polite and responsive staff contributed positively to the overall experience, further enhancing the guests' satisfaction with the hotel's cleanliness and maintenance standards.
The hotel’s central location adds to its appeal with convenient parking available in front of the building and a wide variety of cafes and restaurants nearby. Guests also appreciated the good breakfast and the delicious pastries offered. Overall, 'Отель KOKSHETAU' provides a clean, comfortable and welcoming environment, making it a highly recommended choice for travelers seeking tidy and well-maintained accommodations.
Staff
Отель KOKSHETAU is consistently praised for its exceptional staff, noted for their friendliness, politeness and responsiveness. From the moment guests arrive at the reception, they encounter friendly and professional service that leaves a lasting impression. The front-of-house team is particularly commended for their attentiveness and willingness to go above and beyond to ensure guests have a pleasant stay. Although there are occasional mentions of the need for even greater friendliness from some staff members, the overall feedback highlights the team's helpfulness and dedication. Despite a minor hiccup with an air conditioner issue, the staff's prompt response and effort to resolve problems receive positive recognition. The dedication to excellent service is evident with many guests expressing gratitude for the care and professionalism demonstrated throughout their stay.
No, Отель KOKSHETAU doesn't have any pool.
No, a spa isn't available at Отель KOKSHETAU.
No, Отель KOKSHETAU doesn't allow dogs.
Yes, parking facilities are available at Отель KOKSHETAU.