Metropolo by Golden Tulip Krakow

Krakow 50.01270600, 19.92319800 , Ul. Orzechowa 11 (Show on Map)
9.1
Excellent


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Summary of reviewsMetropolo by Golden Tulip Krakow offers a well-rounded and positive guest experience, excelling in several key areas. Conveniently located on the outskirts of Krakow, the hotel provides a peaceful atmosphere with easy access to the city center via public transportation. Guests appreciate its proximity to nature, ample free parking and nearby shopping facilities, making it ideal for both leisure and transit travelers.

The breakfast buffet receives high praise for its variety and quality, featuring traditional Polish and continental options. Guests highlight items like fresh croissants and herring, although some wish for more variety in warm dishes over a longer stay. The dinner offerings are also well-received with tasty and reasonably priced dishes, friendly staff and a welcoming dining atmosphere. However, vegetarian options could be more varied.

Room reviews are overwhelmingly positive, noting spacious, clean and modern accommodations with comfortable beds and essential amenities like air conditioning, fridges and coffee/tea sets. The cleaning staff maintain high standards, contributing to the overall pleasant environment. Minor issues such as weak air conditioning and soundproofing were mentioned but did not significantly impact guest satisfaction.

Guests consistently commend the staff for their friendliness, professionalism and multilingual capabilities. The high level of service, particularly at reception and in housekeeping, contributes significantly to a positive stay.

While the Wi-Fi service received mixed reviews with some guests experiencing stable and fast internet in public areas but weaker connections in rooms, other amenities like the gym and parking facilities were well-regarded. The gym, although small, is appreciated for its cleanliness and equipment, while the ample and secure parking is a notable convenience for those traveling by car.

The hotel is particularly family-friendly, providing larger rooms, kid-friendly amenities and a welcoming attitude towards pets. This makes it a popular choice for family getaways.

Overall, Metropolo by Golden Tulip Krakow upholds its four-star rating with modern design, excellent service and comfortable accommodations, offering good value for its price. While some minor areas could see improvement, the positive aspects overwhelmingly contribute to a satisfying and enjoyable stay.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Classic King Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Classic Twin Room The twin room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 2 beds.

Guest Reviews
9.1
Excellent
Location
The 'Metropolo by Golden Tulip Krakow' boasts a conveniently accessible yet peaceful location that caters especially well to those traveling by car. Situated on the outskirts of Krakow, the hotel enjoys a quiet neighborhood ambiance, offering close proximity to nature and green parks while being efficiently connected to the city center via public transportation.

Tram stops are just a short walk away with tram number 8 providing a direct and efficient 20-minute ride to central attractions such as the Old Town, Wawel Castle and Oskar Schindler's Enamel Factory. Additionally, the hotel is positioned advantageously near major highways, making it easy to access by car and ideal for travelers passing through or planning excursions outside the city.

Despite being a bit removed from the hustle and bustle of Krakow's city center, the location is enriched with numerous amenities. Guests have easy access to multiple shopping centers, supermarkets, local markets and convenient public transport hubs. The presence of large free parking areas and close-by nature trails further accentuates its appeal for those seeking both tranquility and accessibility.

In summary, 'Metropolo by Golden Tulip Krakow' provides a well-balanced stay offering serene environments with seamless connectivity to the city's core, making it a practical choice for both leisurely and transit travelers.

Breakfast
The breakfast experience at Metropolo by Golden Tulip Krakow receives overwhelmingly positive feedback from guests. Descriptions such as excellent, delicious and varied are commonly noted, underscoring the high quality and broad selection available. Many guests appreciate the wide variety of both traditional Polish and continental options, ensuring there's something for everyone. The buffet style is frequently praised for its abundance and freshness with several guests singling out the coffee and specific items like fresh croissants and herring as standout offerings.

The breakfast is also described as punctual and neatly presented with the convenient serving hours allowing for a relaxed morning meal. Though some found the breakfast to be on the pricier side, many felt it was worth the cost given the quality and variety. There are, however, a few mentions of the breakfast being somewhat limited or monotonous over a multi-day stay with suggestions for greater variety especially in warm dishes.

Overall, the breakfast at Metropolo by Golden Tulip Krakow is characterized as a sumptuous and highly satisfying meal that plays a significant role in the positive guest experience at the hotel.

Dinner
Metropolo by Golden Tulip Krakow offers a generally pleasant dining experience with several highlights according to guest reviews. The restaurant and bar are convenient for evening meals, providing good quality service alongside tasty and reasonably priced food. Many guests found the food delicious and the staff very helpful with menu options presented in both Polish and English. The dining area itself is described as nice, spacious and welcoming.

Although the menu selection is somewhat limited, particularly for vegetarians, the quality of the dishes is commendable. Many reviews rave about specific items like the Chinese beef and the vegetarian burger, even though some found the vegetarian options lacking. The restaurant also receives praise for its diverse dinner menu and well-prepared dishes. Portion sizes may sometimes feel more like snacks, but the food's taste and presentation generally meet guests' expectations.

The restaurant also stands out for its great hot meals, desserts and a solid selection of vegan dishes, which indicates a degree of diversity in cuisine. The restaurant's service is notably friendly and accommodating with instances of staff going above and beyond to satisfy guests, even when dining late.

While some reviews mention that the food was fairly standard or simple, the overall sentiment leans toward satisfaction with the dining experience, emphasizing the deliciousness and quality of the food. Despite a few critiques about the menu's variety and portion sizes, the dining experience at Metropolo by Golden Tulip Krakow is largely positive and recommended by many guests.

Rooms
The guest reviews for Metropolo by Golden Tulip Krakow are overwhelmingly positive, highlighting the spacious, clean and modern rooms. Visitors appreciate the large, comfortable beds and the well-maintained facilities. The rooms are consistently described as cozy and nicely decorated with effective air conditioning and good lighting. Housekeeping services receive high praise for maintaining cleanliness and providing essential amenities, including a kettle, fridge and coffee/tea set.

Several reviews commend the hotel's modern design and tasteful interior decor. Guests frequently note the spaciousness of the rooms, making them ideal for families and wheelchair users alike. Additionally, the availability of large parking areas and the presence of necessary items such as towels and hairdryers add to the convenience.

However, a few minor issues were mentioned, such as weak air conditioning, occasional stuffiness and insufficient soundproofing. Despite these small drawbacks, the hotel resonates well with guests for its comfort, quietness and overall upkeep, making it a suitable choice for a pleasant and relaxing stay.

Beds
The beds at Metropolo by Golden Tulip Krakow have garnered consistent praise from guests, who frequently highlight their comfort and spaciousness. Most reviews emphasize the presence of very comfortable, large beds with good quality mattresses and soft pillows, ensuring a restful night's sleep. Descriptors like super comfortable, mega comfortable and king-size beds illustrate the high level of guest satisfaction. Moreover, rooms often feature large, wide beds or sizable double beds.

However, a few guests encountered issues, such as beds made up of two single mattresses that tended to separate during sleep, which some found uncomfortable. There were minor complaints regarding the firmness of some mattresses and the occasional improper alignment of bed components. Overall, the beds are celebrated for their comfort and ability to provide a good sleeping experience, even though there are sporadic issues with mattress arrangements. The blend of comfort, size and quality bedding makes sleeping at this hotel a delightful experience for most guests.

Cleanliness
Metropolo by Golden Tulip Krakow impresses guests with exceptionally high standards of cleanliness across all areas of the hotel. Reviews consistently highlight the spotless and well-maintained rooms, corridors and public areas. Guests appreciate the immaculate state of the bathrooms with daily housekeeping ensuring that fresh towels and linens are replaced regularly. The hotel's facilities are described as clean, modern and comfortable with amenities like coffee makers and toiletries being well-stocked and replenished promptly. Additionally, the rooms are noted for their bright, spacious and beautifully decorated interiors, adding to the overall pleasant atmosphere. Despite occasional minor issues, such as small bathrooms or malfunctioning air conditioning, the persistent cleanliness and hygiene of the hotel leave a positive impression on guests. The attentive housekeeping and professional staff contribute significantly to maintaining this high standard, making Metropolo by Golden Tulip Krakow a top choice for travelers seeking a clean and comfortable stay.

Staff
Metropolo by Golden Tulip Krakow has garnered highly positive feedback from its guests, particularly regarding the hotel's staff. The reception staff have been described as friendly, professional and efficient with numerous mentions of their warm and welcoming demeanor. Guests consistently praise the staff for being polite, courteous and always ready to assist, ensuring a comfortable stay for everyone. The hotel is noted for its high standard of service with employees who are knowledgeable and competent, making check-in and check-out processes smooth and hassle-free.

The housekeeping and dining staff also received accolades for their exceptional service. Housekeepers are highlighted for their professionalism and friendliness, while the wait staff in the dining hall are commended for their attentiveness. Additionally, the staff are praised for their multilingual capabilities, including proficient English and Polish, which further enhances the guest experience.

Overall, the staff at Metropolo by Golden Tulip Krakow are described as incredibly helpful, always smiling and eager to go the extra mile to meet guests' needs, making the hotel a top choice for travelers seeking excellent customer service.

Wi-Fi
The guest reviews for the 'Metropolo by Golden Tulip Krakow' paint a mixed picture of the hotel's Wi-Fi service. On the positive side, some guests reported a good Wi-Fi connection and stable internet, particularly appreciating the super-fast coverage in certain areas. The lobby and reception areas generally offered better signal quality and stability with a few guests noting fast and reliable internet there.

However, many guests experienced significant drawbacks. The Wi-Fi in the rooms was frequently described as weak, unstable and often unusable with reports of connectivity issues and the internet constantly disconnecting. The overall Wi-Fi performance in the rooms was deemed unsatisfactory by numerous reviewers, making it difficult for some to work online or stay connected. Given these recurring issues, the hotel's Wi-Fi service did not consistently meet expectations, particularly for those needing reliable internet access during their stay.

Gym
Metropolo by Golden Tulip Krakow offers gym facilities to its guests, but reviews present a mixed picture. Some guests appreciate the extensive and well-equipped fitness center, describing it as clean and well-maintained with the added convenience of gym passes providing consistent workout opportunities. They also highlight the inclusion of a sauna, which is spacious, free and can be adjusted by users to their preferred settings, as a notable benefit.

Conversely, other reviews mention that the gym is quite small and not well-maintained with a few describing it as mediocre or even a joke. Despite this, the availability of the gym facilities, combined with the extensive parking options and excellent locker service, are positives mentioned by several guests. The energy efficiency initiatives and the variety offered at breakfast also added to the overall convenience of the stay.

Parking
At Metropolo by Golden Tulip Krakow, guests frequently praise the hotel's parking facilities. The hotel provides a vast and spacious parking lot, conveniently located right next to the building. This large parking area is highly appreciated for its easy access from the main road and close proximity to the hotel's entrance, making it particularly user-friendly for those driving buses or campers. Another notable advantage is that the parking is typically free, a significant plus for many visitors. Security is also mentioned with some reviews highlighting the parking lot as safe and secure. While there were a few comments about changes to the parking policy and fees, the overall consensus is that the ample, free parking significantly enhances the guest experience.

Family
Metropolo by Golden Tulip Krakow stands out as a family-friendly hotel, ideal for a comfortable stay with children. The hotel offers a welcoming atmosphere for families, providing larger family rooms and special family suites that are perfectly suited for both small and large families. The facilities are designed with kids in mind, featuring amenities such as a play area and even a pancake vending machine that delights younger guests.

The environment is quiet and clean, ensuring a peaceful stay and the family-friendly services add to the overall convenience. The hotel is also pet-friendly, accepting dogs and cats with a welcoming attitude and minimal surcharge, making it easy for families to bring along their furry companions.

Guests have praised the hotel as an excellent spot for a family getaway or staycation, emphasizing its suitability for children and the range of amenities designed to keep them entertained. Additionally, free parking is highlighted as a significant plus, enhancing the overall family-friendly appeal of the hotel.

Overall, the guest reviews strongly recommend Metropolo by Golden Tulip Krakow for families seeking a comfortable, accommodating and enjoyable stay.

4 Star
Metropolo by Golden Tulip Krakow largely delivers on its promise as a 4-star hotel with numerous guests praising its high standard of quality and services. Many reviewers highlighted the hotel’s modern, stylish design and luxurious decoration, which contribute to a high-quality stay. The facilities and amenities provided are noted to match those expected of a four-star establishment with excellent service being a frequent highlight.

Guests have commended the hotel for being reasonably priced considering its star rating, making it a great value and suitable for both business travelers and leisure stays. Among the positive remarks, the hotel's varied breakfast offering, including fresh fruits, has been particularly well-received, reinforcing the high expectations for a 4-star experience.

The hotel’s location, close to the city center of Krakow, allows for convenient access to local attractions, making it a preferred choice for many visitors. The overall ambiance, characterized by well-maintained, luxurious spaces, bright nature and professional service, contributes to its appeal.

However, some reviews point out areas where Metropolo falls short of the 4-star standard. Instances such as the unreturned clothes and unclear provision of baby cribs have led a few guests to question its star rating. While the majority of feedback affirms the hotel's reliability and solid 4-star standard, these occasional issues suggest room for improvement.

Despite these minor shortcomings, most guests agree that Metropolo by Golden Tulip Krakow provides a high-quality, cost-effective stay, fully justifying its four-star rating.

Business
Metropolo by Golden Tulip Krakow offers an ideal environment for business travelers, featuring numerous business-friendly amenities and a spacious, professional setting. The hotel is noted for its well-organized facilities, including excellent conference rooms and a large lecture hall, making it perfect for hosting meetings and conventions. Guests appreciated the hotel's spacious desks, luxurious workspaces and sound insulation, which create a quiet environment suitable for work.

The hotel's convenient location and ample parking area further enhance its appeal for professional travel. Business travelers commend the professionalism of the services provided, including competent service staff who effectively manage check-ins and fulfill specific requests, such as breakfast orders.

While the internet connection performance received criticism, the overall assessment of the facilities for business use remains highly positive. The hotel meets all the requirements for business trips, providing good workspace, sound insulation and meeting facilities.

In summary, Metropolo by Golden Tulip Krakow is highly recommended for business travel due to its professional services, well-equipped conference spaces and overall suitability for corporate stays.

Honeymoon
'Metropolo by Golden Tulip Krakow' has received noteworthy praise from guests, especially honeymooners, who find it ideal for romantic stays and special occasions. The hotel is described as calm, beautiful and well-organized, making it very suitable for a memorable honeymoon. Many guests enjoyed added value through deals like room upgrades to junior suites.

Cleanliness and spaciousness are highlighted as key positives with everything maintained smooth and problem-free. The comfortable, enormous beds contribute to the cozy ambiance of the place, effectively enhancing the romantic atmosphere.

The hotel is pet-friendly with guests mentioning that they even stayed with their cat, which underscores the accommodating nature of the place. The excellent breakfasts, tidy environment and helpful staff also come highly recommended.

Overall, 'Metropolo by Golden Tulip Krakow' provides a perfect blend of comfort and romantic charm, ideal for a honeymoon getaway.

Romantic
Metropolo by Golden Tulip Krakow stands out as a top pick for couples seeking a romantic getaway. The hotel boasts a peaceful and quiet ambiance, ideal for those looking to escape the hustle and bustle. Guests appreciate the romantic atmosphere and the ideal setting for couples. The interiors complement the romantic aura, making it a fitting destination for special occasions. Modern yet comfortable, the hotel ensures a pleasant stay with excellent beds and cleanliness that meets high standards. Special highlights include the option for a lovely dinner in the room, enhancing the intimate experience. The hotel offers a calm retreat perfect for celebrating occasions like New Year in a serene, romantic environment.

Dog Friendly
Metropolo by Golden Tulip Krakow stands out as a haven for travelers accompanied by their four-legged friends. The hotel earns high marks for its consistent, pet-friendly ethos, warmly welcoming dogs with a range of thoughtful amenities. Guests report receiving a separate, cozy spot for pets during breakfast and describe their pets being greeted by staff with treats, toys and sometimes even a small bag of food. This friendly and accommodating attitude is praised, making both guests and their canines feel valued and comfortable.

The hotel goes the extra mile by offering a little gift pack for dogs, which many guests appreciate as a nice touch. The facilities for pets are described as excellent and the environment is particularly friendly for both dog owners and their pets. Additionally, the hotel's welcoming approach extends to having food and water readily available for animals at the entrance.

Pet policies are straightforward and accommodating, though some reviews note variability in charges for pets with mentions of a 50-zloty daily fee. Importantly, the hotel maintains a positive atmosphere without any scandals, ensuring a smooth stay for all its guests.

Besides being pet-friendly, the hotel also offers free and ample parking, adding to the convenience for travelers. Overall, Metropolo by Golden Tulip Krakow emerges as a clean, comfortable and highly accommodating choice for those traveling with pets, consistently making both guests and their furry companions feel right at home.


No, Metropolo by Golden Tulip Krakow doesn't have any pool.

No, a spa isn't available at Metropolo by Golden Tulip Krakow.

Yes, Metropolo by Golden Tulip Krakow welcomes dogs.

Yes, parking facilities are available at Metropolo by Golden Tulip Krakow.

Yes, Metropolo by Golden Tulip Krakow has a gym.

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