Mutiara Taman Negara

Kuala Tahan 4.38553300, 102.40105400 , Kuala Tahan (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMutiara Taman Negara offers a unique and immersive jungle experience with exceptional proximity to Taman Negara National Park. Guests praise its unbeatable location, nestled right at the entrance of the national park by the river. This prime position makes it an ideal base for exploring and hiking with bungalows and chalets surrounded by lush greenery and abundant wildlife, creating a tranquil and remarkable natural setting.

The staff receives high marks for their friendliness and attentiveness, enhancing the overall experience with their warm and helpful service. Local guides and boatmen, knowledgeable and motivated, further enrich visitors’ stays. Families find the environment welcoming and child-friendly with fun activities and attentive service for younger guests.

Breakfast receives positive comments for its good and plentiful offerings that blend local and Western cuisine, enjoyed with beautiful river views. Although there are suggestions for more variety and higher quality, the breakfast service is generally appreciated. Dinner reviews are mixed but include favorable mentions of the a la carte menu and the dining room ambiance. However, the dinner buffet could benefit from better variety and food temperature management.

Accommodations are basic but fitting for the jungle setting, offering spacious and cozy bungalows and chalets. While the rooms are functional and blend well with the surroundings, they are noted as being older and in need of refurbishment, improved lighting and better cleanliness. Despite these drawbacks, the overall setting within the national park provides a deeply immersive nature experience.

Wi-Fi quality is surprisingly good, particularly in the restaurant area, but extending coverage to the bungalows is suggested. Parking involves a secured lot in a village nearby with some logistical considerations, but generally offers convenience and security for guests' vehicles.

In summary, Mutiara Taman Negara stands out as the premier choice for those looking to experience the Malaysian rainforest up close. The resort's exceptional location, friendly staff and unique setting within the national park provide an adventurous and genuine jungle retreat, though some aspects, such as room maintenance and food variety, could see improvement.
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Categories
Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Family Friendly Resort

Business Resort

Resort with Parking

3-Star Resort

Room Types
Chalet Triple The spacious triple room provides air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a shower.

Chalet Single This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

Chalet Double The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Chalet Quad The spacious quadruple room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.

Guest Reviews
7.8
Good
Location
Mutiara Taman Negara is a hotel whose exceptional location garners high praise from its guests. Nestled right next to Taman Negara National Park, the resort offers a unique experience of immersion into the jungle. Guests repeatedly highlight the stunning, beautiful and magnificent setting with bungalows surrounded by lush plants, towering trees and abundant wildlife, including playful monkeys.

The location is described as unbeatable, right by the river and at the entrance of the national park, making it an ideal starting point for excursions. The proximity to nature and the tranquility of the surroundings are frequently noted, providing a perfect backdrop for hiking and nature tours. The bungalows, while simple, are fitting for the environment and the overall setting among big old trees and beautiful gardens adds to the charm.

Guests commend it as the only facility right inside Taman Negara, making it incredibly convenient for exploring the rainforest. With its prime position and superb geographical location, Mutiara Taman Negara stands out as the best place to experience the tropical rainforest and the diverse wildlife, offering unparalleled access to one of Malaysia’s most treasured natural parks.

Breakfast
Nestled in the heart of nature, Mutiara Taman Negara offers a breakfast experience that has garnered varied feedback from its guests. On the positive side, the breakfast is often described as good, plentiful and featuring both local and Western cuisine. Many guests appreciated the egg station and the chance to enjoy breakfast by the river with some calling the breakfast excellent and extensive.

However, there are areas for improvement. Guests frequently mentioned that the breakfast, while acceptable, could benefit from more variety, as the selection of food was often limited and geared toward Western tastes. Some found the quality less impressive, describing the experience as average or even mediocre for the price. Additionally, the use of cordial instead of juice received some criticism.

Overall, while the breakfast at Mutiara Taman Negara is generally sufficient and enjoyable for many, a bit more variety and higher quality could elevate the dining experience to match the beautiful natural surroundings.

Dinner
Dinner at Mutiara Taman Negara tends to garner mixed reviews from guests. On the positive side, many appreciate the variety offered in the dinner buffet, noting that the menu is plentiful and includes different dish options. Several guests specifically commend the a la carte menu, describing it as very good and when it comes to à la carte and buffet, some found both options satisfactory. The ambiance and service in the restaurant also receive favorable remarks with some diners highlighting the delicious and high-quality dishes available.

However, there are notable criticisms as well. The dinner buffet often faces complaints over being overcrowded, leading to lukewarm and sometimes inedible food. The selection at the buffet is perceived by many as limited and repetitive with several reviewers feeling that the meals could benefit from more variety and better preparation. Some have noted that while the food is geared towards Western tastes, it remains quite average and not particularly exciting.

In summary, while some diners enjoy the dinner options at Mutiara Taman Negara for their variety and quality, others find the overall experience to be underwhelming and in need of improvement, particularly in terms of buffet offerings and temperature management.

Rooms
Mutiara Taman Negara offers a unique jungle experience with accommodations that blend well into the natural surroundings, located right within Taman Negara National Park. Guests appreciate the spaciousness and comfort of the bungalows and chalets, which are well-sized and fit the environment beautifully. The rooms are generally cozy and practical, providing a basic yet sufficient setup for visitors.

However, reviews consistently mention that many of the accommodations are old and in need of significant renovation and maintenance. The lighting in the rooms tends to be poor, leaving them dark and the furnishings are somewhat outdated. Cleanliness is also a recurrent issue with several guests suggesting that the rooms and bathrooms require more thorough and frequent cleaning.

Despite these drawbacks, the overall setting of the lodges within the national park is fantastic, offering proximity to hiking trails and providing an immersive nature experience. The sense of seclusion and the integration of the chalets into the natural landscape contribute to the ultimate jungle adventure, albeit some improvements in maintenance and cleanliness could greatly enhance the stay.

Beds
Mutiara Taman Negara offers a mixed experience when it comes to their beds with several guests finding them to be very comfortable. Cleanliness is often highlighted with multiple reviews mentioning lovely clean beds and good bedding. However, there are a few points where improvement is needed. Some guests noted that the mattresses were a bit too hard or extremely hard and a few mentioned issues such as stained bed sheets and old mattresses with holes. Despite these drawbacks, many visitors appreciated the overall comfort of the beds and the bedding quality for both bed and bath. The chalets themselves provide ample space, contributing to a comfortable stay, though some guests felt that both the bed layouts and certain room facilities could benefit from an upgrade.

Cleanliness
Mutiara Taman Negara presents an authentic jungle retreat, embedding guests in the lush surroundings of Malaysia's famed Taman Negara National Park. Nestled within this verdant haven, the accommodation offers a rustic, cozy charm that aligns well with its natural environment. Guests often find the beds particularly lovely and clean, contributing to a satisfactory night's rest surrounded by the sounds of nature.

However, the overall cleanliness of the accommodations leaves much to be desired. Many reviews highlight that cleanliness ranges from just above average to very poor with instances of dirty sheets, superficial cleaning and long-standing dirt in certain areas. The cabins, rooms and bungalows are described as not well-maintained, often appearing worn-out and in need of some refurbishing. Guests also noted that the bathrooms could be in better condition and cleaning services were sometimes minimal.

Despite these drawbacks, the simplicity and coziness of the cottages receive positive mentions and the structure itself is generally regarded as clean. Considering its unique jungle setting, an element of adaptability is required, as occasional wildlife encounters – such as a gecko or a tiny bat – add to the authentic experience.

For those who prioritize pristine conditions in their stays, Mutiara Taman Negara might fall short of expectations. However, for adventurers seeking a genuine jungle experience with a blend of basic comfort and natural charm, it provides a fitting backdrop to the adventurous spirit of Taman Negara.

Staff
Mutiara Taman Negara boasts an impressive team of staff who have left a lasting positive impression on their guests. Attentiveness, friendliness and professionalism are commonly noted attributes with staff frequently going above and beyond to make visitors feel at home. Guests describe the staff as super friendly, warm and always willing to help. From the hotel guides to the dining room service, the levels of attentiveness and kindness are remarkable.

The hotel's team, including local guides and boatmen, are not just friendly but also very motivated and knowledgeable, enhancing the overall experience with their expertise. Guests consistently appreciate the welcoming atmosphere the staff create with many noting that the service is not just efficient but provided with genuine warmth and smiles.

The resort's positive environment is further complemented by the excellent service in the dining room and hospitality that makes visitors feel valued and cared for. Moreover, the team’s ability to accommodate and assist in every possible way, especially making families with children feel attended to, is a point of commendation.

However, the staff's enthusiasm to sell activities sometimes comes across as forceful and service presence diminishes late at night, post-11 PM. Despite these minor setbacks, the overall sentiment towards the staff's dedication, kindness and service-oriented approach remains overwhelmingly positive, making the stay at Mutiara Taman Negara a truly hospitable experience.

Wi-Fi
Mutiara Taman Negara offers a decent Wi-Fi experience, especially considering its jungle surroundings. The Wi-Fi works great across the entire resort and is generally fantastic, making connectivity surprisingly good in such a remote location. However, current availability is limited to the restaurant area, a point noted by several guests. The Wi-Fi in the restaurant meets jungle standards but extending it to bungalows could enhance the overall experience. For a stay characterized by connectivity in a natural setting, the Wi-Fi at Mutiara Taman Negara is more than adequate if one manages expectations regarding its locale and limitations.

Parking
Guests at Mutiara Taman Negara have shared mixed experiences regarding parking at the hotel. The parking arrangements involve using a secured parking lot in the village about 300 meters away, which is guarded and requires a fee of 10 MYR. While plenty of parking is available nearby, it is crucial to avoid parking next to the river due to the risk of flooding during heavy rain. Visitors need to park their car on the opposite shore and cross over to the hotel, which may require a bit of walking, sometimes up to a kilometer. Despite these logistical details, the security and availability of parking options provide some level of convenience and peace of mind for guests. However, a few negative experiences were noted, including incidents of car vandalism and the lack of onsite assistance during such events.

Family
Mutiara Taman Negara offers a family-friendly environment where children can have fun and roam freely. The chalets, although sometimes perceived as distant from the reception and having thin partitions, are practical and sufficient for accommodating families. The staff is notably sweet and attentive to younger guests, ensuring a pleasant stay for toddlers and small children.

Families can enjoy a variety of well-organized activities that provide entertainment and convenience, making the overall experience enjoyable. The dining options, although some guests wish for a broader selection, are generally very good with memorable moments like monkeys stealing buns at breakfast adding an element of fun for kids. Despite the absence of a designated playground, the setting is highly recommended for families looking to enjoy a great time together.


No, Mutiara Taman Negara doesn't have any pool.

No, a spa isn't available at Mutiara Taman Negara.

No, Mutiara Taman Negara doesn't allow dogs.

Yes, parking facilities are available at Mutiara Taman Negara.

No, Mutiara Taman Negara doesn't have a gym.

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