Kulim5.36337800,
100.52649800,
925 - 926, Jalan Lembah Impiana 5, Lembah Impiana Iii, Kulim, Kedah, Malaysia.(Show on Map)
7.6
Good
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsUrban Inn Kulim is widely appreciated for its strategic and convenient location. Nestled next to Lotus and within walking distance of various eateries and major shopping complexes like Giant, the hotel offers seamless access to dining and local amenities, making it an ideal choice for both short and extended stays. Its proximity to the city and ease of navigation are frequently highlighted by guests.
The hotel's cleanliness generally receives positive feedback with many guests describing the rooms and bathrooms as clean, comfortable and spacious. While there are occasional concerns about dusty floors, poorly cleaned toilets and other minor issues, the overall sentiment leans towards a satisfactory experience in terms of hygiene. The recurring theme suggests that with a few improvements, the hotel’s cleanliness could be elevated further.
The staff at Urban Inn Kulim are often praised for their friendly, attentive and helpful nature. Guests have had positive interactions with both the front desk and housekeeping staff, who are noted for their sincerity and patience. However, there are a few comments indicating a need for enhanced customer friendliness at the front counter. Despite these observations, the staff’s dedication contributes significantly to a welcoming atmosphere for budget-conscious travelers.
The bedding quality at Urban Inn Kulim is a mixed bag. Many guests find the rooms spacious and the beds comfortable, but there are also several suggestions for improvement. Some guests experienced discomfort due to firm mattresses and there were occasional reports of bed sheets and pillows not meeting cleanliness expectations. Additional pillows and softer bedding could greatly improve the guest experience.
In summary, Urban Inn Kulim stands out for its excellent location and generally good service, making it a practical choice for travelers. While cleanliness and bedding have room for enhancement, the hotel remains a favorable option for visitors to Kulim. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Small Hotel
3-Star Hotel
Room Types
Deluxe Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box and an electric kettle. The unit has 2 beds.
Deluxe RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room is equipped with a flat-screen TV, air conditioning, a safe deposit box, as well as an electric kettle. The unit offers 1 bed.
Superior RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a safe deposit box and an electric kettle. The unit has 1 bed.
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, an electric kettle and a flat-screen TV. The unit has 1 bed.
Executive SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a safe deposit box, an electric kettle, a sofa and a flat-screen TV. The unit offers 1 bed.
Superior Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides air conditioning, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.
Super DeluxeProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Budget Twin RoomThe unit has 2 beds.
Quadruple RoomThe unit offers 2 beds.
Family SuiteThe unit has 2 beds.
Triple RoomThe unit has 3 beds.
Guest Reviews
7.6
Good
Location
Urban Inn Kulim is lauded by guests for its strategic and convenient location. Positioned just next to Lotus and within walking distance of various eateries, the hotel allows for easy access to dining options and local food. Visitors appreciate its proximity to major shopping complexes like Lotus and Giant, as well as key amenities such as government offices and self-service laundries. The hotel’s placement near the city enhances its accessibility with several restaurants and supermarkets nearby. Many guests highlight that it is easy to find and navigate from this locale, making Urban Inn Kulim a favorable choice for both short and extended stays.
Beds
Urban Inn Kulim offers a range of experiences when it comes to the bedding quality. Positive aspects noted by guests include clean and comfortable rooms with spacious bed areas and some have found the beds to be quite comfortable. However, there are a few areas needing improvement. Several reviewers mentioned that the mattresses could be softer as they experienced back pain from their firmness. There were also comments about the bedding condition with some indicating that the bed sheets and pillows had spots or were not as clean as expected. Additionally, the overall quality of the beds has been questioned by some guests, noting that certain beds felt unstable or cheap. Some reviewers expressed a desire for more pillows per person, as the current provision was seen as insufficient and the softness of the pillows was not to everyone's liking. Improvement in these areas could greatly enhance the guest experience at the Urban Inn Kulim.
Cleanliness
Urban Inn Kulim has garnered mixed feedback regarding its cleanliness, but the positive comments suggest a generally satisfactory experience. Many guests appreciated the hotel's overall cleanliness, describing the rooms as clean, comfortable and spacious. The bathrooms also received compliments for their cleanliness and ample space. Some guests found the hotel to be hygienic and the environment to be pleasant.
However, there are also notable criticisms. A few reviews pointed out issues such as dusty floors, poorly cleaned toilets, dirty tissues and smelly bathrooms. Some guests mentioned that the quality of the pillows needed improvement and faced problems with bathroom fixtures, like a clogged sink and noisy, ill-fitting doors. Despite these shortcomings, the recurring theme of cleanliness being above average but inconsistent suggests room for improvement.
In summary, Urban Inn Kulim offers a decent level of cleanliness that many guests find satisfactory. With a few improvements, it could become an even more appealing choice for travelers.
Staff
Urban Inn Kulim offers an experience that is distinctly characterized by its staff's commendable service. The majority of guest reviews highlight the friendly, attentive and helpful nature of the personnel with special mentions to the sincerity and patience of the front desk admin. The Indian staff, in particular, receive praise for their pleasant demeanor and the male Malay staff are noted as being good as well. The hotel's receptionists, both male and female, have been recognized for their kindness and helpfulness, contributing to a positive atmosphere for guests.
Despite these positives, there are occasional remarks about the need for improved customer friendliness at the front counter. Some reviews suggest that while the staff's service is generally good, there is room for enhancement in friendliness and approachability.
Overall, guests can expect a supportive and amiable team with the added benefit of daily housekeeping services for extended stays, making Urban Inn Kulim a practical and welcoming choice for budget-conscious travelers.
No, Urban Inn Kulim doesn't have any pool.
No, a spa isn't available at Urban Inn Kulim.
No, Urban Inn Kulim doesn't allow dogs.
No, parking facilities aren't available at Urban Inn Kulim.