Rathaushotels Oberwiesenthal All Inclusive
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Summary of reviewsRathaushotels Oberwiesenthal All Inclusive enjoys abundant praise for its exceptional location, centrally positioned on the market square of Oberwiesenthal. Guests appreciate its proximity to various attractions, ski schools and lifts, making it a prime choice for winter sports enthusiasts and tourists eager to explore local landmarks and scenic hiking trails near the Czech border.
The hotel's breakfast offerings receive outstanding feedback for their variety and quality. The comprehensive buffet includes local and homemade products, pleasing many palates with options such as tasty sausages, fresh rolls and excellent coffee. Visitors continue to highlight the exceptional organization, which ensures a smooth dining experience without waiting times.
The dinner experience is also highly regarded for its themed buffets featuring fresh and delicious local products, including vegetarian options. The all-inclusive package extends to a range of free drinks, enhancing the overall dining satisfaction. Despite occasional remarks about repetition in the menu, the varied and hearty meals leave most guests satisfied.
Rooms at the hotel are generally praised for cleanliness, comfort and spaciousness. Positive comments highlight the modern furnishings and good views, though some guests recommend updates to the bathroom fixtures and overall decor. Housekeeping receives mixed reviews with consistent positive mentions of daily room cleaning but occasional critiques regarding the attention to detail.
The hotel staff is frequently described as friendly, attentive and helpful, especially in the dining area. Praise for their warm demeanor and prompt service is common, although the reception staff has faced criticism for occasional unfriendliness and inefficiency, particularly after 8 pm.
The spa area is appreciated for its variety of saunas and cleanliness, contributing to a relaxing experience despite some accessibility issues during peak times. Mixed reviews for the Wi-Fi indicate a need for improvement in connectivity and stability.
Parking presents a challenge with limited spots that often are far from the hotel and additional fees. Guests should prepare for some inconvenience in finding and accessing parking spaces, particularly during late arrivals.
Family-friendly amenities and activities are well received, making it an ideal destination for vacations with children. Pet-friendliness is also noted positively.
Ski enthusiasts benefit significantly from the hotel's location with easy access to ski slopes and lifts. Additional amenities like a ski cellar and nearby ski bus stop add to the convenience, making it a highly recommended stay for a ski trip.
Beds receive mixed but generally positive reviews with comfort frequently highlighted. Double beds and mattresses are particularly commended for providing a cozy sleeping experience.
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The hotel's breakfast offerings receive outstanding feedback for their variety and quality. The comprehensive buffet includes local and homemade products, pleasing many palates with options such as tasty sausages, fresh rolls and excellent coffee. Visitors continue to highlight the exceptional organization, which ensures a smooth dining experience without waiting times.
The dinner experience is also highly regarded for its themed buffets featuring fresh and delicious local products, including vegetarian options. The all-inclusive package extends to a range of free drinks, enhancing the overall dining satisfaction. Despite occasional remarks about repetition in the menu, the varied and hearty meals leave most guests satisfied.
Rooms at the hotel are generally praised for cleanliness, comfort and spaciousness. Positive comments highlight the modern furnishings and good views, though some guests recommend updates to the bathroom fixtures and overall decor. Housekeeping receives mixed reviews with consistent positive mentions of daily room cleaning but occasional critiques regarding the attention to detail.
The hotel staff is frequently described as friendly, attentive and helpful, especially in the dining area. Praise for their warm demeanor and prompt service is common, although the reception staff has faced criticism for occasional unfriendliness and inefficiency, particularly after 8 pm.
The spa area is appreciated for its variety of saunas and cleanliness, contributing to a relaxing experience despite some accessibility issues during peak times. Mixed reviews for the Wi-Fi indicate a need for improvement in connectivity and stability.
Parking presents a challenge with limited spots that often are far from the hotel and additional fees. Guests should prepare for some inconvenience in finding and accessing parking spaces, particularly during late arrivals.
Family-friendly amenities and activities are well received, making it an ideal destination for vacations with children. Pet-friendliness is also noted positively.
Ski enthusiasts benefit significantly from the hotel's location with easy access to ski slopes and lifts. Additional amenities like a ski cellar and nearby ski bus stop add to the convenience, making it a highly recommended stay for a ski trip.
Beds receive mixed but generally positive reviews with comfort frequently highlighted. Double beds and mattresses are particularly commended for providing a cozy sleeping experience.
Hotel with EV Charging Stations
Hotel with All Inclusive Packages
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Guest Reviews
The Rathaushotels Oberwiesenthal All Inclusive boasts an exceptional location, receiving high praise from guests. Situated centrally on the market square of Oberwiesenthal, the hotel provides easy and convenient access to a variety of attractions and activities. Visitors have highlighted the short walking distances to local landmarks, sightseeing spots and essential amenities such as shopping, ski schools and the ski lift, making it an ideal base for winter sports enthusiasts.
Additionally, the central location is advantageous for those interested in excursions, particularly with bus stops nearby for transport to the Fichtelberg and the proximity to the Czech Republic, including Karlovy Vary and Prague. Guests also appreciated the quiet and beautiful surrounding area near the Czech border, which offers scenic hiking trails.
While the hotel's position on the marketplace means it can occasionally be louder, this factor is offset by its excellent accessibility and the availability of nearby parking. Combined with good views of the marketplace and friendly staff, the location of the hotel supports a fulfilling and stress-free stay, perfect for short getaways and extended visits alike.
Overall, the central and strategic location of Rathaushotels Oberwiesenthal ensures that everything one might need or want to explore is within easy reach, making it a prime choice for tourists looking to maximize their time in Oberwiesenthal.
Rathaushotels Oberwiesenthal All Inclusive receives overwhelmingly positive feedback for its breakfast offerings. Guests appreciate the extensive and varied breakfast buffet, which is consistently described as delicious, comprehensive and plentiful. The options cater to different tastes with many noting a rich selection of food that includes local and homemade products. Particularly praised are the tasty sausages, fresh crispy rolls and excellent coffee choices available throughout the day. The breakfast experience is enhanced by good organization, ensuring no waiting times and the convenience of having the same table each day.
Visitors frequently commend the high quality and good variety, highlighting the combination of freshness and ample portions that leave them satisfied. Some standout items mentioned include homemade strawberry jam and themed dining experiences. Despite the generally positive reviews, a few guests mentioned areas for improvement, such as limited cheese selection, the quality of scrambled eggs and lack of fresh juices. Nonetheless, the general consensus is that the breakfast at Rathaushotels Oberwiesenthal is a high point of the stay, contributing to an overall positive dining experience.
Rathaushotels Oberwiesenthal All-Inclusive provides an exceptional dining experience with a focus on variety and quality. Guests appreciated the themed buffets, which offered a different culinary theme every evening, keeping the meals interesting and varied. The food consistently garnered positive remarks for being delicious and fresh with a special mention of local products enriching the flavor profiles. Vegetarian options are available and all the buffet choices were well-prepared with great attention to detail and presentation.
The all-inclusive nature of the hotel extends to a wide range of free drinks at the bar, including wine, beer, gin and more, ensuring guests have plenty of beverage options. The service was highly praised and each room having an assigned table in the breakfast restaurant streamlined the dining process, eliminating the hassle of searching for a seat.
However, while many reviews highlighted rich, hearty and abundant dinner offerings, some noted the food could occasionally be repetitive and did not always align with their tastes. A few guests mentioned occasional issues with the temperature of the food, sometimes finding it lukewarm or cold. Despite these minor drawbacks, the overall sentiment was positive with the majority of guests appreciating the varied and plentiful food options and the hotel's efforts in providing a delightful dining experience.
Rathaushotels Oberwiesenthal All Inclusive offers a range of room experiences that are generally well-received for cleanliness and comfort, although there are some mixed opinions on size and modernity. Many guests describe the rooms as cozy, modernly furnished and well-equipped with several highlighting the spaciousness and cleanliness. Notable positive remarks include rooms being large enough for families, having good views and being quiet and functional.
However, it is also noted that the rooms could benefit from some updates, particularly in terms of bathroom fixtures and overall decor, which some found outdated. Additionally, a few guests mentioned issues with noise and occasional cleanliness problems in specific areas.
Despite some smaller rooms and occasional outdated elements, the rooms are generally seen as good value for the price with several guests expressing satisfaction with their stay, emphasizing that the rooms were sufficient for short stays and well-suited for relaxing.
The beds at Rathaushotels Oberwiesenthal All Inclusive receive mixed reviews from guests with many appreciating the comfort they provide. Notably, several guests found the double beds particularly comfortable with special mention of the mattresses. Words like good, cozy and comfortable were frequently used to describe the general sleeping experience. However, there were some criticisms regarding specific issues: the folding beds in triple rooms and the sofa beds were often described as uncomfortable due to thin mattresses. Additionally, the pillows and duvets attracted some negative comments, where guests mentioned that pillows were either too small, too firm or that the duvets were not ideal for longer stays. Despite these issues, many guests still noted that they slept well and found the beds good enough for a satisfactory sleep.
The cleanliness of Rathaushotels Oberwiesenthal All Inclusive receives mixed feedback from guests. On the positive side, many reviews emphasize the overall cleanliness of the rooms and hotel areas. Guests frequently noted that the rooms were clean, neat and well-taken care of with daily cleaning being a consistent highlight. Specific mentions of clean stairwells and proper hygiene measures, especially in light of Covid, further add to the positive impressions.
However, there are notable criticisms as well. Some guests pointed out instances of dust under beds, outdated bathroom fittings and occasional leaky fixtures. Multiple reviews mentioned that room cleanliness upon check-in was satisfactory but declined noticeably throughout their stay. Complaints also included unclean bathrooms, insufficient attention to detail from cleaning staff and housekeeping practices focused primarily on basic tasks like changing towels and emptying trash bins.
Overall, while cleanliness in public areas and rooms often met guest expectations, several reviews highlighted a need for more thorough cleaning procedures and attention to small details to ensure a consistently high standard of cleanliness throughout the hotel.
The reviews of Rathaushotels Oberwiesenthal All Inclusive highlight a generally commendable level of service provided by the hotel staff. The majority of comments emphasize the friendliness, attentiveness and accommodative nature of the staff. Phrases such as very friendly and always had a smile on their face are recurrent, indicating a warm and welcoming demeanor from the employees. Many guests found the service prompt and describe the staff as being consistently helpful and dedicated.
Special mentions were given to the service staff in the dining area and a notably super bartender, suggesting certain standout individuals contributed positively to the guest experience. The staff's competence and willingness to assist were praised, along with the fact that issues were addressed immediately, showcasing their proactive approach to service.
However, while the general feedback about the staff is largely positive, there are notable exceptions. Reviews indicate issues with the reception staff, who were frequently described as unfriendly, overwhelmed and sometimes unhelpful or dismissive. Some guests mentioned that the front desk closed at 8 pm and reported difficulties with language barriers, as certain staff members did not speak German proficiently. There were also instances where the reception staff appeared unwilling to assist or provide adequate service, reflecting a need for improved training and customer service skills.
Overall, while most of the staff at Rathaushotels Oberwiesenthal leave a positive impression, especially with their friendliness and helpful nature, the hotel could benefit from addressing the identified gaps in the reception area to ensure a more consistent and comprehensive guest experience.
The Wi-Fi at Rathaushotels Oberwiesenthal All Inclusive has mixed reviews from guests. While it worked well in some rooms, many experienced weak reception and unstable connections. Issues included having to constantly log in again and a lack of secure Wi-Fi. Improvements to the Wi-Fi would enhance the overall stay.
Rathaushotels Oberwiesenthal All Inclusive offers an appealing spa experience with several standout features in its wellness area. Guests appreciated the variety of saunas available, including a Finnish sauna, steam sauna and more. The sauna areas were consistently praised for being clean and the presence of plenty of clean towels and bathrobes added to the comfort. The relaxation room in the main building was described as beautifully designed, contributing to a serene environment.
However, the spa amenities seem to struggle with capacity issues, especially during peak times, leading to some guests being unable to access the sauna due to limited availability and the need for reservations. Despite the pleasant and aesthetically pleasing wellness facilities, the restricted operating times and occasional non-availability drew some criticism.
Overall, while the wellness area is well-regarded for its cleanliness and variety, the limited accessibility dampens the experience for some guests.
When planning a stay at the Rathaushotels Oberwiesenthal All Inclusive, guests should be prepared for some challenges with parking. The hotel offers parking options, but they come at a significant fee of 10 euros per night. Guests frequently mention that parking spaces are limited and often far from the hotel with some spots located as far as 1 kilometer away.
For those arriving late, finding a parking space can be particularly stressful and it may take a couple of days for a spot to open up closer to the hotel. Even then, many available spots are approximately 350 meters away. Moreover, some parking lots are not adequately maintained, lacking proper snow removal or salting during winter.
While a few found the parking situation to be convenient, the general consensus is that the hotel could improve in this area. A helpful tip provided by the reception may aid in finding a spot in the town, but overall, the parking situation is generally described as unsatisfactory and complicated. It is recommended that guests prepare for extra walking and factor in the additional costs when budgeting their stay.
Rathaushotels Oberwiesenthal All Inclusive offers a family-friendly atmosphere that is particularly welcoming for parents traveling with children. The hotel provides family rooms, including double rooms with additional beds for children, which guests found convenient. Despite some mixed opinions regarding the dining options for children, the overall child-friendliness of the hotel stands out. The absence of a separate children's menu and occasional limited family dinner options were noted, but the recreational activities and game rooms for kids received praise.
Families appreciated that they could stay active even in the absence of snow and the all-inclusive packages provided a relaxed experience. The staff's attentiveness towards children further enhanced the family-friendly vibe of the hotel. Activities such as skiing were enjoyed and the overall feeling was that the hotel is very accommodating to family needs.
While there were some minor inconveniences, such as smaller room sizes and wardrobe space that could be tight for a family of four, the hotel’s location and amenities generally offered a great setting for a family vacation. The hotel was also noted for being animal-friendly, which might be a plus for those traveling with pets.
In summary, Rathaushotels Oberwiesenthal All Inclusive is highly recommended for family vacations due to its child-friendly environment, attentive staff and variety of activities available for both children and adults.
Located in Oberwiesenthal, the Rathaushotels offers an enviable position for ski enthusiasts. Guests consistently praise its proximity to the ski area with lifts and slopes just a short walk away. The ski school is conveniently situated within a five-minute walk, making it ideal for beginners. Experienced skiers note the hotel's direct access to the slopes, enhancing the overall convenience. Ski boot warmers and a more accessible ski room were suggested improvements, but the hotel's location was overwhelmingly appreciated. Amenities like a ski cellar and a ski bus stop right outside the door add to the ease of access. In summary, Rathaushotels Oberwiesenthal is highly recommended for those planning a ski trip, offering a location that ensures quick and hassle-free access to both skiing and hiking trails.
Rathaushotels Oberwiesenthal All Inclusive, marketed as a four-star destination, has received a fair amount of criticism regarding its facilities and services. Many guests expressed that the hotel does not meet the standards typically expected of a four-star establishment. Various reviews pointed out that the rooms and buildings feel dated and underwhelming, suggesting the need for renovations, especially in the bathrooms. Concerns were also raised about the sparse furnishings and minor damages in the rooms, which detract from the overall experience.
Complaints also centered around additional charges for amenities that one would expect to be included in a four-star experience, such as bathrobes. Noise levels and limited reception hours further diminished the quality of the stay for some visitors. Additionally, the price-performance ratio was seen as insufficient with several reviewers suggesting that better options are available in the region for similar pricing. Overall, while there are positive mentions of the breakfast, the general consensus is that the hotel does not yet fully live up to its four-star rating.
Rathaushotels Oberwiesenthal All Inclusive offers an overall impressive all-inclusive experience, particularly praised for its generous and varied drink selection. From non-alcoholic beverages like water and soft drinks to an array of alcoholic options including beer, wine and mixed drinks, guests appreciate the comprehensive offerings available throughout the day, even extending until 11:00 PM.
The meals provided under the all-inclusive package are noted for their home-style cuisine with many guests finding the food quality to be satisfactory and the selection to be wide-ranging. The convenience of having all meals and beverages included in the price is a significant positive aspect, offering great value for money and making the experience very pleasant, especially for families with children.
The hotel is also commended for its efforts towards environmental sustainability, which adds an appreciated touch to the overall service. Additionally, complimentary extras such as newspapers enhance the guest experience, emphasizing a commitment to delivering a full-service all-inclusive stay without hidden costs.
While most guests find the all-inclusive service excellent and highly recommend the premium package, some reviews reflect dissatisfaction, pointing out issues like reheated meals from the previous day and inadequacies in food quality when compared to the all-inclusive price. Nevertheless, the prevailing sentiment highlights the all-inclusive offering as top-notch, thoroughly convenient and with a particularly commendable drink supply, providing excellent value and a satisfying experience at Rathaushotels Oberwiesenthal.
Rathaushotels Oberwiesenthal All Inclusive is widely recognized for its dog-friendly environment, accommodating guests traveling with their pets without incurring additional costs. Many patrons have appreciated the hotel's liberal policies, showing flexibility when it comes to bringing multiple dogs. Although some guests faced restrictions regarding taking their dogs to certain restaurant areas, the hotel staff generally goes out of their way to accommodate pets during meals. This included providing unique touches like offering a drinking bowl at the dining table, showcasing the hotel's commitment to being extremely animal-friendly. Despite the challenge of maintaining room cleanliness due to dog hair, the overall sentiment remains positive with many guests noting the hotel's excellent care for their four-legged companions.
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Location
Additionally, the central location is advantageous for those interested in excursions, particularly with bus stops nearby for transport to the Fichtelberg and the proximity to the Czech Republic, including Karlovy Vary and Prague. Guests also appreciated the quiet and beautiful surrounding area near the Czech border, which offers scenic hiking trails.
While the hotel's position on the marketplace means it can occasionally be louder, this factor is offset by its excellent accessibility and the availability of nearby parking. Combined with good views of the marketplace and friendly staff, the location of the hotel supports a fulfilling and stress-free stay, perfect for short getaways and extended visits alike.
Overall, the central and strategic location of Rathaushotels Oberwiesenthal ensures that everything one might need or want to explore is within easy reach, making it a prime choice for tourists looking to maximize their time in Oberwiesenthal.
Breakfast
Visitors frequently commend the high quality and good variety, highlighting the combination of freshness and ample portions that leave them satisfied. Some standout items mentioned include homemade strawberry jam and themed dining experiences. Despite the generally positive reviews, a few guests mentioned areas for improvement, such as limited cheese selection, the quality of scrambled eggs and lack of fresh juices. Nonetheless, the general consensus is that the breakfast at Rathaushotels Oberwiesenthal is a high point of the stay, contributing to an overall positive dining experience.
Dinner
The all-inclusive nature of the hotel extends to a wide range of free drinks at the bar, including wine, beer, gin and more, ensuring guests have plenty of beverage options. The service was highly praised and each room having an assigned table in the breakfast restaurant streamlined the dining process, eliminating the hassle of searching for a seat.
However, while many reviews highlighted rich, hearty and abundant dinner offerings, some noted the food could occasionally be repetitive and did not always align with their tastes. A few guests mentioned occasional issues with the temperature of the food, sometimes finding it lukewarm or cold. Despite these minor drawbacks, the overall sentiment was positive with the majority of guests appreciating the varied and plentiful food options and the hotel's efforts in providing a delightful dining experience.
Rooms
However, it is also noted that the rooms could benefit from some updates, particularly in terms of bathroom fixtures and overall decor, which some found outdated. Additionally, a few guests mentioned issues with noise and occasional cleanliness problems in specific areas.
Despite some smaller rooms and occasional outdated elements, the rooms are generally seen as good value for the price with several guests expressing satisfaction with their stay, emphasizing that the rooms were sufficient for short stays and well-suited for relaxing.
Beds
Cleanliness
However, there are notable criticisms as well. Some guests pointed out instances of dust under beds, outdated bathroom fittings and occasional leaky fixtures. Multiple reviews mentioned that room cleanliness upon check-in was satisfactory but declined noticeably throughout their stay. Complaints also included unclean bathrooms, insufficient attention to detail from cleaning staff and housekeeping practices focused primarily on basic tasks like changing towels and emptying trash bins.
Overall, while cleanliness in public areas and rooms often met guest expectations, several reviews highlighted a need for more thorough cleaning procedures and attention to small details to ensure a consistently high standard of cleanliness throughout the hotel.
Staff
Special mentions were given to the service staff in the dining area and a notably super bartender, suggesting certain standout individuals contributed positively to the guest experience. The staff's competence and willingness to assist were praised, along with the fact that issues were addressed immediately, showcasing their proactive approach to service.
However, while the general feedback about the staff is largely positive, there are notable exceptions. Reviews indicate issues with the reception staff, who were frequently described as unfriendly, overwhelmed and sometimes unhelpful or dismissive. Some guests mentioned that the front desk closed at 8 pm and reported difficulties with language barriers, as certain staff members did not speak German proficiently. There were also instances where the reception staff appeared unwilling to assist or provide adequate service, reflecting a need for improved training and customer service skills.
Overall, while most of the staff at Rathaushotels Oberwiesenthal leave a positive impression, especially with their friendliness and helpful nature, the hotel could benefit from addressing the identified gaps in the reception area to ensure a more consistent and comprehensive guest experience.
Wi-Fi
Spa
However, the spa amenities seem to struggle with capacity issues, especially during peak times, leading to some guests being unable to access the sauna due to limited availability and the need for reservations. Despite the pleasant and aesthetically pleasing wellness facilities, the restricted operating times and occasional non-availability drew some criticism.
Overall, while the wellness area is well-regarded for its cleanliness and variety, the limited accessibility dampens the experience for some guests.
Parking
For those arriving late, finding a parking space can be particularly stressful and it may take a couple of days for a spot to open up closer to the hotel. Even then, many available spots are approximately 350 meters away. Moreover, some parking lots are not adequately maintained, lacking proper snow removal or salting during winter.
While a few found the parking situation to be convenient, the general consensus is that the hotel could improve in this area. A helpful tip provided by the reception may aid in finding a spot in the town, but overall, the parking situation is generally described as unsatisfactory and complicated. It is recommended that guests prepare for extra walking and factor in the additional costs when budgeting their stay.
Family
Families appreciated that they could stay active even in the absence of snow and the all-inclusive packages provided a relaxed experience. The staff's attentiveness towards children further enhanced the family-friendly vibe of the hotel. Activities such as skiing were enjoyed and the overall feeling was that the hotel is very accommodating to family needs.
While there were some minor inconveniences, such as smaller room sizes and wardrobe space that could be tight for a family of four, the hotel’s location and amenities generally offered a great setting for a family vacation. The hotel was also noted for being animal-friendly, which might be a plus for those traveling with pets.
In summary, Rathaushotels Oberwiesenthal All Inclusive is highly recommended for family vacations due to its child-friendly environment, attentive staff and variety of activities available for both children and adults.
Ski
4 Star
Complaints also centered around additional charges for amenities that one would expect to be included in a four-star experience, such as bathrobes. Noise levels and limited reception hours further diminished the quality of the stay for some visitors. Additionally, the price-performance ratio was seen as insufficient with several reviewers suggesting that better options are available in the region for similar pricing. Overall, while there are positive mentions of the breakfast, the general consensus is that the hotel does not yet fully live up to its four-star rating.
All-Inclusive Packages
The meals provided under the all-inclusive package are noted for their home-style cuisine with many guests finding the food quality to be satisfactory and the selection to be wide-ranging. The convenience of having all meals and beverages included in the price is a significant positive aspect, offering great value for money and making the experience very pleasant, especially for families with children.
The hotel is also commended for its efforts towards environmental sustainability, which adds an appreciated touch to the overall service. Additionally, complimentary extras such as newspapers enhance the guest experience, emphasizing a commitment to delivering a full-service all-inclusive stay without hidden costs.
While most guests find the all-inclusive service excellent and highly recommend the premium package, some reviews reflect dissatisfaction, pointing out issues like reheated meals from the previous day and inadequacies in food quality when compared to the all-inclusive price. Nevertheless, the prevailing sentiment highlights the all-inclusive offering as top-notch, thoroughly convenient and with a particularly commendable drink supply, providing excellent value and a satisfying experience at Rathaushotels Oberwiesenthal.
Dog Friendly
No, Rathaushotels Oberwiesenthal All Inclusive doesn't have any pool.
Yes, a spa is available at Rathaushotels Oberwiesenthal All Inclusive.
Yes, Rathaushotels Oberwiesenthal All Inclusive welcomes dogs.
Yes, parking facilities are available at Rathaushotels Oberwiesenthal All Inclusive.
No, Rathaushotels Oberwiesenthal All Inclusive doesn't have a gym.
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