Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsAC Hotel La Línea by Marriott is ideally situated for travelers seeking to explore Gibraltar and nearby attractions without the higher costs of staying within Gibraltar itself. The hotel's strategic location within walking distance of the Gibraltar border and close to the beach, provides stunning views of the Mediterranean Sea and the Rock of Gibraltar. Guests also benefit from nearby amenities such as supermarkets, restaurants and bars. Though some find the building slightly dated and the neighborhood less picturesque, the strategic location, cleanliness, well-maintained facilities and friendly staff offer exceptional value for money.
Breakfast at the hotel receives praise for its taste, variety and the presence of a Nespresso machine, though some guests find the options repetitive or overpriced. The dinner experience, while generally offering quality food, is often criticized for its price, small portions and limited availability due to early restaurant closures. Nonetheless, the service is intermittently described as attentive with room for improvement noted primarily in the dining staff's demeanor and motivation.
The rooms are a highlight for many guests, who appreciate their cleanliness, spaciousness and modern furnishings. Comfortable beds and beautiful views from some rooms add to the appeal. However, some criticisms include outdated features, weak air conditioning and small bathrooms. Despite these occasional drawbacks, the overall comfort, cleanliness and quiet environment are well-regarded.
Cleanliness across the hotel is frequently mentioned positively with rooms often described as spotlessly clean and tidy. While minor issues regarding dust or specific cleanliness areas are mentioned, the general consensus is that the hotel is well-maintained.
The staff consistently earn high marks for their friendliness, professionalism and helpfulness. Reception staff, in particular, are frequently recognized for their excellent service. Despite a few instances of unhelpful breakfast staff, the overall impression is one of a welcoming and accommodating team.
Free Wi-Fi at the hotel receives mixed reviews. Some guests report a strong, reliable connection, while others experience weak connectivity or frequent disconnections. This indicates that while the service is functional for many, there is room for improvement in consistency.
The gym is small with limited equipment, which some guests find adequate for basic workouts but others see as insufficient. The pool, while appreciated for its cleanliness and as a spot for a quick dip, often faces criticisms regarding its size, operating hours and surrounding cleanliness.
Parking is generally seen as accessible with free street parking nearby and an underground garage available for an additional charge. However, some guests find the garage limited and challenging for larger vehicles.
Comfortable beds receive mixed feedback with many guests praising their quality, while others find them old and uncomfortable.
Overall, AC Hotel La Línea by Marriott is a solid three-star option offering good value for its excellent location, cleanliness and friendly staff, despite a few areas needing attention such as breakfast variety, Wi-Fi consistency and some room updates. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Double RoomThis air-conditioned room has modern décor and wooden floors. It offers city views and comes with a minibar, desk, armchair and TV. The private bathroom comes with toiletries and a professional hairdryer. The beds come with special reading lights.
Single Room with City ViewThis air-conditioned room has modern décor and wooden floors. It offers city views and comes with a minibar, desk, armchair and TV. The private bathroom comes with toiletries and a professional hairdryer. The bed comes with a special reading light.
Twin Room with City ViewThis twin room's special feature is the private pool. This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
AC Hotel La Línea by Marriott offers exceptional convenience for travelers planning to visit Gibraltar. Its strategic location ensures easy access to the Gibraltar border by foot, typically a 15-20 minute walk, making it an ideal base for a Gibraltar expedition without the higher costs of staying within Gibraltar itself. The hotel is situated close to the beach, providing beautiful views of the Mediterranean Sea and the Rock of Gibraltar.
The surrounding area includes a variety of amenities such as supermarkets, restaurants and bars, contributing to a comfortable stay. Guests appreciate its proximity to the city center of La Línea de la Concepción, which is also within walking distance. The quiet, accessible area offers safe parking options around the hotel.
While some reviews note the neighborhood isn't the most picturesque and describe the building as slightly dated, the overall feedback highlights the exceptional value for money and the beneficial location. Guests who plan to visit both Gibraltar and the nearby attractions like Tarifa and Tangier will find the hotel very well-located. The hotel itself is clean with well-maintained facilities and friendly staff, enhancing the visitor experience.
In summary, AC Hotel La Línea by Marriott stands out for its prime location close to Gibraltar and the sea, making it an excellent choice for travelers looking to explore the region effortlessly.
Breakfast
The breakfast experience at AC Hotel La Línea by Marriott appears to be a mixed bag, though it leans more towards the positive side. Many guests praised the breakfast for being tasty, extensive and having a wide selection, often describing it as rich and varied. The breakfast room was noted to be elegant and comfortable, adding to the overall pleasant dining experience.
Several reviewers highlighted specific positives such as the presence of a Nespresso machine, good coffee and delicious food that was well presented. The buffet style received commendations for being generous and offering a variety of both savory and sweet options. Staff friendliness and helpfulness also garnered positive mentions, contributing to the overall satisfaction of many guests.
However, not all feedback was glowing. Some guests found the breakfast options to be limited, repetitive or even stale at times. The price of breakfast was a recurring point of contention with many feeling it was too expensive for the quality and variety provided. Instances of specific issues such as cold sausages, skimpiness in portions and unmotivated staff were noted by some reviewers, detracting from their overall experience.
Overall, while many guests enjoyed a delicious and varied breakfast at the hotel, there were considerable concerns about value for money and the freshness of the offerings.
Dinner
Guests have noted that the AC Hotel La Línea by Marriott offers a range of dining experiences, but opinions on value and service are mixed. The hotel restaurant provides a good selection of meals and the quality of the food is generally praised; however, many feel it is overpriced with small portions. The buffet breakfast, particularly the coffee, receives high marks, though some finds breakfast and dinner prices a bit high. A recurring issue mentioned is the limited availability of food and drink with the restaurant having restricted hours and often closing early.
Service at the hotel restaurant has been a point of contention with reports of unmotivated or unfriendly dining staff, yet occasional praises for attentiveness. The lack of amenities like tea or coffee-making facilities in the room also disappoints guests, especially after a long journey. Additionally, some were dissatisfied with limited dining options and a lack of nearby restaurants, which impacts the convenience for those staying at the hotel. While the evening meal offerings were available during the week, the overall dining experience at the hotel for dinner often leaves room for improvement.
Rooms
The rooms at AC Hotel La Línea by Marriott have received numerous positive reviews from guests, highlighting several key aspects. Many visitors found their rooms to be clean, spacious and modernly furnished, noting their comfort and tasteful decor. The beds in these rooms are often described as large and exceptionally comfortable with some rooms offering beautiful views of the bay, Gibraltar and even Africa, which guests could enjoy from balconies.
The facilities and rooms are generally described as impeccable with comfortable and well-furnished interiors. Many guests appreciated the quietness and cleanliness of the rooms, along with the modern amenities provided, including good shower pressure and effective toiletries. Several reviews also praised the hotel's excellent location.
However, it's important to be aware of a few consistent criticisms. Some rooms were noted to be a bit outdated with issues such as weak air conditioning, older mattresses and small or cramped bathrooms. Cleanliness in certain areas, such as corners and doorknobs, also received occasional negative mentions, alongside a few reports of rooms not being as clean as expected.
Overall, the rooms at this hotel are well-regarded for their comfort, spaciousness and stunning views, offering a pleasant stay for guests despite minor areas that could benefit from updates or improvements.
Beds
The beds at AC Hotel La Línea by Marriott received mixed feedback from guests. On the positive side, many visitors praised the beds for being comfortable with some describing them as excellent, unbelievably comfortable or very good in quality. Several guests appreciated the comfort, highlighting that the beds were of reasonable quality and some even enjoyed newer mattresses. However, a portion of the guests found areas for improvement. There were numerous complaints about old and uncomfortable beds with mentions of mattresses that were either too soft, too firm or had springs that could be felt. Some guests also reported small bed sizes and issues with beds being worn out or needing replacement. Despite the mixed reviews, many found the rooms spacious and comfortable overall.
Cleanliness
The AC Hotel La Línea by Marriott predominantly receives commendations for its cleanliness with many guests highlighting their rooms as "very clean," "spotlessly clean," or "immaculately clean and tidy." The beds and comfort are frequently praised, contributing to a overall positive experience. The housekeeping staff is often described as friendly and helpful, although there are some isolated incidents of dissatisfaction reported concerning dust accumulation and other minor cleanliness issues. Despite some negative comments about specific areas needing more thorough cleaning, the general consensus positions the hotel as a clean and well-maintained establishment with attentive staff.
Staff
AC Hotel La Línea by Marriott consistently receives high marks for its staff, who are known for being friendly, helpful and accommodating. Guests frequently praise the reception team, including individuals like Miguel, Marisa and Adrian, for their excellent service and readiness to assist. The cleaning staff is noted for their efficiency and good communication, ensuring rooms are cleaned as requested.
The overall demeanor of the staff is highlighted as very polite, professional and extremely friendly, contributing to a welcoming atmosphere. Whether assisting with amenities like extra pillows, kettles or arranging taxis, the staff's attention to detail does not go unnoticed. Receptionists, in particular, are often mentioned for their upbeat attitude and willingness to address any concerns promptly.
Despite a few minor hiccups, such as some staff in the breakfast area being rude or unhelpful, the positive experiences overwhelmingly dominate. Effective service, fast check-in processes and a responsive approach to issues like leaks or room allocation problems are frequently highlighted. The reception staff's helpfulness extends to addressing parking issues and ensuring a smooth stay for guests.
Overall, the hotel staff's kindness, politeness and professional demeanor stand out, making guests feel well cared for and enhancing their overall experience at the AC Hotel La Línea by Marriott.
Wi-Fi
AC Hotel La Línea by Marriott presents a mixed experience when it comes to its Wi-Fi services. Some guests found the Wi-Fi to be excellent, highlighting high-speed internet and strong signals, providing a reliable connection essential for their needs. Others noted significant improvements in internet service, praised as pretty good or generally ok. However, several reviews pointed out recurring issues, including weak connectivity, unreliable performance and frequent disconnections. A few guests even reported prolonged outages and no proper information regarding the Wi-Fi. Overall, while the hotel has received compliments for good Wi-Fi, consistency in quality remains an area for improvement.
Gym
The gym at AC Hotel La Línea by Marriott receives mixed feedback from guests. While some appreciate the basic amenities and good temperature in the gym area, many point out the facility's size and limited equipment as areas needing improvement. Guests note that the gym is quite small with just three machines and lacking in weights. Some also mention that the fitness room does not have sanitizer and suggest it could benefit from additional resources. However, beyond the gym, the hotel offers other recreational amenities like a swimming pool, tennis courts and paddle courts.
Pool
The pool area at AC Hotel La Línea by Marriott gathered varied feedback with some guests appreciating it as a decent and fitting option for a quick dip, especially under hot weather. Although described as small, the pool was noted for being clean and offering a quiet, less crowded spot, which some visitors liked. Children enjoyed the medium-sized pool, adding to positive family experiences. The setting next to the garage was offset by a nice sea backdrop, which added to the ambiance.
However, several guests faced disappointments due to the pool often being closed and unmaintained, notably during some stays and significant periods like Easter break. The cleanliness of the surrounding yard also received criticism, detracting from its overall appeal. Despite its limited size and shallow depth, the pool was sometimes deemed adequate for those not wishing to venture to the beach.
Overall, while the pool area could serve well for casual use, there is a clear need for improved maintenance, extended operational hours and enhancements to cleanliness and amenities to meet the expectations set by online photos and descriptions.
Parking
Guests at the AC Hotel La Línea by Marriott have offered mixed feedback regarding parking options. Many reviews highlight accessible free street parking nearby, including spots right outside the hotel. Secure and convenient underground parking is available, though it incurs an additional charge and can be challenging for larger vehicles like SUVs. The hotel's garage is noted as reliable by some, though others found it limited and somewhat cramped.
The area surrounding the hotel offers ample free parking, adding to the convenience for guests who prefer not to use the hotel's facilities. Despite this, a few reviews mentioned that parking can sometimes be difficult to find in the vicinity. While numerous guests appreciated the ease and security of the parking options, others felt that the charges for the hotel garage were unreasonable.
Overall, the hotel's location provides various parking solutions, though those requiring absolute certainty might opt for the paid underground garage despite its occasional limitations.
3 Star
AC Hotel La Línea by Marriott offers standard three-star accommodations, known for their decent quality and overall okay facilities. The hotel's amenities typically meet the expectations for a three-star property, although some guests suggest more upkeep or upgrades could improve the experience. The location has a quality-price relationship that some guests find satisfactory, while others feel disappointment, particularly with the facilities and breakfast offerings.
Despite mixed reviews about the breakfast, including descriptions of it as meager, Joanna's breakfast buffet was a highlight for some guests. Parking availability seems to be a concern with no private parking mentioned in reviews. While it is a functional and nice three-star hotel, some guests felt it did not fully meet the expectations of its rating, comparing it to a maximum of two stars or expressing disappointment with the comfort levels.
Business
Conveniently located and ideal for business travelers, AC Hotel La Línea by Marriott offers a good hotel experience with spacious rooms and great on-premise business facilities. While not situated on the beaches, it is in a lively and appealing area. The parking facilities are commendable, adding value for guests. The hotel's structure may be somewhat dated with rooms and spaces that are more functional than fancy. Despite offering limited business services, the front desk staff are professional, ensuring great service overall.
Outdoor Pool
The outdoor pool at AC Hotel La Línea by Marriott has garnered positive feedback from guests, being frequently described as nice, large and well-maintained. Visitors appreciate the cleanliness and clear water, often highlighting the pool's beautiful condition. The pool area with its proximity to garages and the gym, provides a convenient spot for relaxation. While there's an occasional note of the pool not being in use, overall impressions emphasize a good experience at this inviting swimming facility.
Yes, AC Hotel La Línea by Marriott has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at AC Hotel La Línea by Marriott.
No, AC Hotel La Línea by Marriott doesn't allow dogs.
Yes, parking facilities are available at AC Hotel La Línea by Marriott.