Hostellerie La Claire Fontaine, Logis hôtels & Spa
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Summary of reviewsHostellerie La Claire Fontaine, Logis hôtels & Spa has garnered widespread acclaim for its idyllic location, nestled in nature alongside the Ourthe River, offering guests a tranquil and picturesque setting. Despite its proximity to a busy road, the hotel's beautifully landscaped grounds, which resemble an arboretum, provide a serene escape perfect for relaxation and leisurely walks. The hotel's location also serves as an excellent base for exploring the historic village of La Roche and the broader Ardennes region. Guests frequently commend the property's calming ambiance, scenic garden-side rooms and ample parking facilities.
The hotel's dining experiences, particularly breakfast and dinner, significantly enhance guest satisfaction. The breakfast receives high praise for its varied and fresh offerings, often featuring local products and catering to different dietary preferences, including gluten-free options. The evening meals are notable for their outstanding quality and taste with guests often describing the three-course dinner as a gourmet experience. Despite occasional minor issues with service times, the general consensus is that the hotel's restaurant provides a delightful and valuable dining experience.
While guest reviews of the rooms are mixed, many appreciate the spaciousness, cleanliness and comfortable furnishings that contribute to a restful stay. Some rooms benefit from modern renovations and offer lovely views, though certain accommodations are perceived as outdated or small with occasional noise disturbances from traffic. The bathrooms, while generally clean, vary in quality with some guests noting minor maintenance issues.
Cleanliness across the hotel is mostly upheld with many guests highlighting the superb hygiene and tidy state of the rooms. However, there are sporadic reports of less satisfactory conditions in some areas, indicating room for improvement.
The staff at Hostellerie La Claire Fontaine, Logis hôtels & Spa receive unanimous praise for their friendliness, professionalism and exceptional service. They enhance the overall guest experience through their courteous and helpful behavior, contributing significantly to the hotel's positive reputation.
Free WiFi is available, but connectivity issues are reported with guests often needing to be near the reception area to get a stable connection. The hotel is currently undergoing renovations, which are expected to resolve these issues in the future.
Guests also value the spacious and easily accessible parking facilities, as well as the hotel's dog-friendly policies, which make it a convenient choice for guests traveling with pets.
Despite these positive points, there are frequent criticisms regarding the hotel not consistently meeting the standards of a four-star establishment. Some guests feel that the ongoing renovations and certain outdated facilities fall short of the four-star promise, suggesting that further improvements are needed to fully realize the hotel's potential.
In summary, Hostellerie La Claire Fontaine, Logis hôtels & Spa offers a charming and serene destination with excellent dining, friendly staff and beautiful surroundings. While there are areas in need of enhancement, particularly regarding room conditions and connectivity, the overall experience is positive, making it a favored choice for relaxation and exploration in the Ardennes.
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The hotel's dining experiences, particularly breakfast and dinner, significantly enhance guest satisfaction. The breakfast receives high praise for its varied and fresh offerings, often featuring local products and catering to different dietary preferences, including gluten-free options. The evening meals are notable for their outstanding quality and taste with guests often describing the three-course dinner as a gourmet experience. Despite occasional minor issues with service times, the general consensus is that the hotel's restaurant provides a delightful and valuable dining experience.
While guest reviews of the rooms are mixed, many appreciate the spaciousness, cleanliness and comfortable furnishings that contribute to a restful stay. Some rooms benefit from modern renovations and offer lovely views, though certain accommodations are perceived as outdated or small with occasional noise disturbances from traffic. The bathrooms, while generally clean, vary in quality with some guests noting minor maintenance issues.
Cleanliness across the hotel is mostly upheld with many guests highlighting the superb hygiene and tidy state of the rooms. However, there are sporadic reports of less satisfactory conditions in some areas, indicating room for improvement.
The staff at Hostellerie La Claire Fontaine, Logis hôtels & Spa receive unanimous praise for their friendliness, professionalism and exceptional service. They enhance the overall guest experience through their courteous and helpful behavior, contributing significantly to the hotel's positive reputation.
Free WiFi is available, but connectivity issues are reported with guests often needing to be near the reception area to get a stable connection. The hotel is currently undergoing renovations, which are expected to resolve these issues in the future.
Guests also value the spacious and easily accessible parking facilities, as well as the hotel's dog-friendly policies, which make it a convenient choice for guests traveling with pets.
Despite these positive points, there are frequent criticisms regarding the hotel not consistently meeting the standards of a four-star establishment. Some guests feel that the ongoing renovations and certain outdated facilities fall short of the four-star promise, suggesting that further improvements are needed to fully realize the hotel's potential.
In summary, Hostellerie La Claire Fontaine, Logis hôtels & Spa offers a charming and serene destination with excellent dining, friendly staff and beautiful surroundings. While there are areas in need of enhancement, particularly regarding room conditions and connectivity, the overall experience is positive, making it a favored choice for relaxation and exploration in the Ardennes.
Hotel with EV Charging Stations
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
Guest Reviews
The Hostellerie La Claire Fontaine, Logis hôtels & Spa boasts an exceptional location that has charmed many of its guests. Nestled in the heart of nature right next to the Ourthe River, it offers a tranquil and picturesque setting. The beautiful grounds feature an expansive garden that provides a real vacation feeling and resembles an arboretum, perfect for relaxation and leisurely walks. Despite being next to a busy road, the hotel is conveniently located just minutes away from La Roche, making it an ideal base for exploring the historic village and the broader Ardennes region.
Guests frequently commend the hotel's calming ambiance, augmented by the lovely view of the river and forest. The garden-side rooms and balconies offer peaceful, scenic vistas, enhancing the overall experience. The property also features spacious parking and excellent accessibility for travelers.
The friendliness and professionalism of the staff add to the positive experience, ensuring a comfortable stay. The hotel successfully maintains its charm even amidst renovation work with guests noting minimal disruption during their visits. The establishment's amenities, including a great breakfast and an excellent three-course dinner, further elevate the guest experience.
Overall, the hotel's serene location combined with its beautifully landscaped grounds and proximity to notable sites makes it a favored choice for travelers seeking both relaxation and adventure.
The breakfast at Hostellerie La Claire Fontaine, Logis hôtels & Spa receives high marks from its guests, who frequently mention its extensive and varied offerings. Many reviews highlight the freshness and good quality of the food with some praising the inclusion of local products such as butter and croissants. Guests appreciate the wide selection available, including both savory and sweet options and the well-prepared, constantly replenished dishes.
The dining experience is often described as delicious with the buffet providing ample choices that cater to different tastes and dietary preferences, including gluten-free options. Some guests also mention enjoying their breakfast in a newly renovated area, which adds to the overall positive experience. Despite a few remarks about limited options, the general consensus is that the breakfast is very good, sometimes even described as super luxurious or fantastic.
Overall, the breakfast at Hostellerie La Claire Fontaine, Logis hôtels & Spa enhances guest stays, contributing to the positive reputation of the hotel for both its dining quality and thoughtful presentation.
Hostellerie La Claire Fontaine, Logis hôtels & Spa has garnered attention for its dining experience, particularly in the evening. The majority of guest reviews highlight the outstanding quality and taste of the food with many describing it as fantastic and delicious. The restaurant offers an impressive three-course dinner that many found to be excellent and opulent. Guests repeatedly praised the meals as being high quality with some even calling it a gourmet experience. The dining environment itself is noted to be very pleasant with professional service and a good selection of wines augmenting the experience.
Several guests mentioned the restaurant's well-prepared and reasonably priced set menus and appreciated the extensive and tasty breakfast buffet offered in the mornings. Many found the meals to be substantial, delightful and a great value. However, some reviews did note downsides such as lengthy service times in the evening and instances where the dinner was found to be overpriced or not meeting expectations.
Overall, while there are occasional instances of dissatisfaction, the general consensus leans heavily towards the meals being a significant highlight of staying at Hostellerie La Claire Fontaine, Logis hôtels & Spa, emphasizing both the quality and the enjoyment of the dining experience.
Guests' reviews of Hostellerie La Claire Fontaine, Logis hôtels & Spa paint a mixed picture with an emphasis on both the positive and negative aspects of the rooms. Many reviewers appreciated the spaciousness, cleanliness and comfort of the rooms, often mentioning the modern renovations and beautiful furnishings. The beds were generally comfortable, contributing to quiet and restful nights, especially in rooms not facing the street.
However, some reviews noted that certain rooms were small, outdated and somewhat worn out with occasional issues like mustiness or a lack of air conditioning. Rooms facing the street experienced noise disturbances from traffic and certain facilities such as the balcony/terrace were inconsistently available. The bathrooms were described as neat and renovated but sometimes small or outdated.
Overall, while many guests enjoyed comfortable and clean accommodations with lovely views and modern touches, others felt that there were aspects of the hotel that needed refurbishment and better maintenance. The beautiful surroundings and quiet location were frequently highlighted as positive features, making for a pleasant overall stay despite some room-specific drawbacks.
Hostellerie La Claire Fontaine, Logis hôtels & Spa offers a mixed experience when it comes to its beds. Many guests praised the beds as very comfortable with comments highlighting good, lovely and excellent bedding. The rooms themselves were often described as comfortable and clean with some noting the addition of a wonderful comforter and nice views to enhance their stay.
However, not all feedback was positive. Multiple reviewers pointed out issues with the beds being too soft, narrow or too short. Some also mentioned worn-out or poorly furnished beds and a few found the mattresses to be either too hard or too soft for their liking. Overall, while many guests appreciated the comfort provided by the beds, others felt that there was room for improvement, particularly in terms of mattress quality and bed size.
Visitors to Hostellerie La Claire Fontaine, Logis hôtels & Spa frequently commend its cleanliness, characterizing the establishment as having very clean and tidy rooms. Descriptions of a modern rework of an older building are common, reflecting a blend of contemporary and classic aesthetics. Guests highlight the neat and well-maintained state of the rooms with several emphasizing superb cleanliness and impeccable hygiene.
The bathrooms, while mostly praised for their cleanliness, have received mixed feedback. Some guests found them very clean and sufficient, while others pointed out that they were outdated or had small issues such as mold and poorly maintained caulking. Instances of construction and renovation activities caused a minor disruption, contributing to a somewhat messy environment in certain areas.
On the other hand, there were occasional concerns about cleanliness not meeting expectations with reports of dusty surfaces, stained carpets and unclean conditions in certain rooms. Some noted an unpleasant odor in the annex hallway and remarked on stained furniture and old carpeting, indicating that some areas could use further attention.
Staff at the hostellerie received positive mentions for their helpfulness and friendliness, contributing to an overall pleasant experience despite some of the noted shortcomings. Dining experiences were generally well-received with guests enjoying good breakfasts and a very good restaurant service.
Overall, Hostellerie La Claire Fontaine, Logis hôtels & Spa is appreciated for its cleanliness, friendly staff and charming blend of old and new décor, although improvements in certain amenities and continued renovation could enhance the guests' comfort further.
Hostellerie La Claire Fontaine, Logis hôtels & Spa boasts a consistently praised, exceptional team dedicated to making every guest's stay memorable. Reviews highlight the staff's friendly and helpful nature with special mentions of their professionalism and attentiveness. The reception received high praise for its warmth and efficiency, setting a welcoming tone right from the start.
Guests appreciated the top-notch service, noting the staff's readiness to go above and beyond, including arranging transportation and accommodating pets warmly. The language skills of the staff were highlighted with a particular note of their effort to communicate in Dutch, enhancing the approachable atmosphere.
The well-regarded restaurant benefits from the amiable presence of its somewhat older, standout server, adding a personal touch to the dining experience. From assisting with room changes to extending extraordinary hospitality, the team consistently impressed visitors with their kindness and engagement.
In summary, the staff at Hostellerie La Claire Fontaine, Logis hôtels & Spa not only contribute to the beauty and tranquility of the hotel's surroundings but also stand out for their exceptional service, making guests' stays as comfortable and pleasant as possible.
Hostellerie La Claire Fontaine, Logis hôtels & Spa offers free WiFi to its guests, though there are occasional issues with the connection. Some reviewers noted that the WiFi was good, but others experienced intermittent connectivity and described the internet and TV as barely functional. Mobile phone reception is also poor with some guests having almost no signal in certain areas, such as cabin 3. The hotel is undergoing work, which is expected to improve these issues and once completed, the overall experience should be significantly enhanced. However, the lack of WiFi and limited mobile coverage can be inconvenient, especially for those needing to work remotely. Guests often found themselves needing to be near the reception area to connect to the internet. Despite these challenges, the hotel remains a charming option, promising better connectivity in the future.
Hostellerie La Claire Fontaine, Logis hôtels & Spa provides ample and spacious parking options for its guests. The hotel offers a large gravel parking area that is easily accessible and free of charge. Guests will find plenty of parking spaces right at the front of the hotel, making it convenient to park their vehicles. The parking availability is appreciated, adding to the overall ease of access to the hotel. For those interested in biking, the hotel's location is ideal for exploring beautiful mountain bike routes nearby.
Hostellerie La Claire Fontaine, Logis hôtels & Spa is often critiqued for not meeting the expectations of a standard four-star hotel. Many guests feel the property is still undergoing renovations, leading to an incomplete experience. Complaints centered around insufficient cleanliness and subpar facilities, which resembled a two-star rather than a four-star establishment. The breakfast offerings also received criticism for not aligning with the four-star claim. Patrons frequently mentioned that the hotel is overpriced for the level of service and comfort provided. Overall, while the location and potential of the hotel hold promise, it currently falls short of its advertised four-star rating.
Nestled in the beautiful Ardennes, the Hostellerie La Claire Fontaine, Logis hôtels & Spa provides luxury rooms with stunning decoration, both in the guest quarters and the common areas like small lounges and the restaurant room overlooking a serene park. The picturesque surroundings and high-quality dining add a perceived touch of luxury to a stay.
However, some aspects fall short of expectations. Reports of dusty rooms and occasional cobwebs, along with experiences in less satisfactory annex accommodations, suggest inconsistencies in maintaining a four-star standard. While some guests find the experience "superb" and "super luxurious," others find the price point too high for what is delivered, indicating room for improvement to consistently meet the four-star benchmark.
Hostellerie La Claire Fontaine, Logis hôtels & Spa is highly praised for its dog-friendly facilities and services. Guests appreciate the welcoming atmosphere for their four-legged companions and highlight the hotel's thoughtful accommodation options for dogs. Dogs are allowed in various areas, including the breakfast area, which adds to the convenience for pet owners. While some guests find the nightly fee for dogs to be a bit steep, the overall dog-friendliness of the hotel remains a decisive factor for many visitors. The staff's friendly attitude towards guests with dogs leaves a positive impression, making this hotel an ideal choice for travelers with dogs.
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Location
Guests frequently commend the hotel's calming ambiance, augmented by the lovely view of the river and forest. The garden-side rooms and balconies offer peaceful, scenic vistas, enhancing the overall experience. The property also features spacious parking and excellent accessibility for travelers.
The friendliness and professionalism of the staff add to the positive experience, ensuring a comfortable stay. The hotel successfully maintains its charm even amidst renovation work with guests noting minimal disruption during their visits. The establishment's amenities, including a great breakfast and an excellent three-course dinner, further elevate the guest experience.
Overall, the hotel's serene location combined with its beautifully landscaped grounds and proximity to notable sites makes it a favored choice for travelers seeking both relaxation and adventure.
Breakfast
The dining experience is often described as delicious with the buffet providing ample choices that cater to different tastes and dietary preferences, including gluten-free options. Some guests also mention enjoying their breakfast in a newly renovated area, which adds to the overall positive experience. Despite a few remarks about limited options, the general consensus is that the breakfast is very good, sometimes even described as super luxurious or fantastic.
Overall, the breakfast at Hostellerie La Claire Fontaine, Logis hôtels & Spa enhances guest stays, contributing to the positive reputation of the hotel for both its dining quality and thoughtful presentation.
Dinner
Several guests mentioned the restaurant's well-prepared and reasonably priced set menus and appreciated the extensive and tasty breakfast buffet offered in the mornings. Many found the meals to be substantial, delightful and a great value. However, some reviews did note downsides such as lengthy service times in the evening and instances where the dinner was found to be overpriced or not meeting expectations.
Overall, while there are occasional instances of dissatisfaction, the general consensus leans heavily towards the meals being a significant highlight of staying at Hostellerie La Claire Fontaine, Logis hôtels & Spa, emphasizing both the quality and the enjoyment of the dining experience.
Rooms
However, some reviews noted that certain rooms were small, outdated and somewhat worn out with occasional issues like mustiness or a lack of air conditioning. Rooms facing the street experienced noise disturbances from traffic and certain facilities such as the balcony/terrace were inconsistently available. The bathrooms were described as neat and renovated but sometimes small or outdated.
Overall, while many guests enjoyed comfortable and clean accommodations with lovely views and modern touches, others felt that there were aspects of the hotel that needed refurbishment and better maintenance. The beautiful surroundings and quiet location were frequently highlighted as positive features, making for a pleasant overall stay despite some room-specific drawbacks.
Beds
However, not all feedback was positive. Multiple reviewers pointed out issues with the beds being too soft, narrow or too short. Some also mentioned worn-out or poorly furnished beds and a few found the mattresses to be either too hard or too soft for their liking. Overall, while many guests appreciated the comfort provided by the beds, others felt that there was room for improvement, particularly in terms of mattress quality and bed size.
Cleanliness
The bathrooms, while mostly praised for their cleanliness, have received mixed feedback. Some guests found them very clean and sufficient, while others pointed out that they were outdated or had small issues such as mold and poorly maintained caulking. Instances of construction and renovation activities caused a minor disruption, contributing to a somewhat messy environment in certain areas.
On the other hand, there were occasional concerns about cleanliness not meeting expectations with reports of dusty surfaces, stained carpets and unclean conditions in certain rooms. Some noted an unpleasant odor in the annex hallway and remarked on stained furniture and old carpeting, indicating that some areas could use further attention.
Staff at the hostellerie received positive mentions for their helpfulness and friendliness, contributing to an overall pleasant experience despite some of the noted shortcomings. Dining experiences were generally well-received with guests enjoying good breakfasts and a very good restaurant service.
Overall, Hostellerie La Claire Fontaine, Logis hôtels & Spa is appreciated for its cleanliness, friendly staff and charming blend of old and new décor, although improvements in certain amenities and continued renovation could enhance the guests' comfort further.
Staff
Guests appreciated the top-notch service, noting the staff's readiness to go above and beyond, including arranging transportation and accommodating pets warmly. The language skills of the staff were highlighted with a particular note of their effort to communicate in Dutch, enhancing the approachable atmosphere.
The well-regarded restaurant benefits from the amiable presence of its somewhat older, standout server, adding a personal touch to the dining experience. From assisting with room changes to extending extraordinary hospitality, the team consistently impressed visitors with their kindness and engagement.
In summary, the staff at Hostellerie La Claire Fontaine, Logis hôtels & Spa not only contribute to the beauty and tranquility of the hotel's surroundings but also stand out for their exceptional service, making guests' stays as comfortable and pleasant as possible.
Wi-Fi
Parking
4 Star
Luxury
However, some aspects fall short of expectations. Reports of dusty rooms and occasional cobwebs, along with experiences in less satisfactory annex accommodations, suggest inconsistencies in maintaining a four-star standard. While some guests find the experience "superb" and "super luxurious," others find the price point too high for what is delivered, indicating room for improvement to consistently meet the four-star benchmark.
Dog Friendly
No, Hostellerie La Claire Fontaine, Logis hôtels & Spa doesn't have any pool.
Yes, a spa is available at Hostellerie La Claire Fontaine, Logis hôtels & Spa.
Yes, Hostellerie La Claire Fontaine, Logis hôtels & Spa welcomes dogs.
Yes, parking facilities are available at Hostellerie La Claire Fontaine, Logis hôtels & Spa.
No, Hostellerie La Claire Fontaine, Logis hôtels & Spa doesn't have a gym.
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